[Skip to main content](#vessel-content) # Strange problem with pop-up address entry ## - **[neo191987](/forum/user/35364-neo191987 "View neo191987's Profile")** - [![neo191987's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar35364.jpg)](/forum/user/35364-neo191987 "View neo191987's Profile") Topic Author - [ Offline](/forum/user/35364-neo191987) Less More - Posts: 431 - Thank you received: 19 - - 10 years 4 days ago [\#253930](#253930) by [neo191987](/forum/user/35364-neo191987 "View neo191987's Profile") *[Strange problem with pop-up address entry](/forum/2-general-talk-about-hikashop/887218-strange-problem-with-pop-up-address-entry#253930 "-- HikaShop version -- : 2.6.4 -- Joomla version -- : 3.6.4 -- PHP version -- : 7.0.12 Hi I have the following problem - pop-up window for entering the address, instead of input fields code is displayed. How can I fix it?")* was created by *[neo191987](/forum/user/35364-neo191987 "View neo191987's Profile")* -- HikaShop version -- : 2.6.4 -- Joomla version -- : 3.6.4 -- PHP version -- : 7.0.12 Hi I have the following problem - pop-up window for entering the address, instead of input fields code is displayed. How can I fix it? [ ![ScreenShot10-30-16at05.38AM.PNG](/forum/attachment/34313) ](/forum/attachment/34313 "...6at05.38AM.PNG") - [ ![ScreenShot10-30-16at05.38AM.PNG](/forum/attachment/34313) ](/forum/attachment/34313 "...6at05.38AM.PNG") [ ](/forum/attachment/34313?download=1 "...6at05.38AM.PNG") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg4NzIxOC1zdHJhbmdlLXByb2JsZW0td2l0aC1wb3AtdXAtYWRkcmVzcy1lbnRyeT90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86322 - Thank you received: 14281 - - 10 years 4 days ago [\#253934](#253934) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Strange problem with pop-up address entry](/forum/2-general-talk-about-hikashop/887218-strange-problem-with-pop-up-address-entry#253934 "-- HikaShop version -- : 2.6.4 -- Joomla version -- : 3.6.4 -- PHP version -- : 7.0.12 Hi I have the following problem - pop-up window for entering the address, instead of input fields code is displayed. How can I fix it?")* Hi, What if you try with the default template of Joomla ? Do you also have the problem ? I tried to access your website but it seems it's not accessible so I couldn't do any further checks. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg4NzIxOC1zdHJhbmdlLXByb2JsZW0td2l0aC1wb3AtdXAtYWRkcmVzcy1lbnRyeT90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.055 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)