[Skip to main content](#vessel-content) # Bug removing photos of the product ## - **[neo191987](/forum/user/35364-neo191987 "View neo191987's Profile")** - [![neo191987's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar35364.jpg)](/forum/user/35364-neo191987 "View neo191987's Profile") Topic Author - [ Offline](/forum/user/35364-neo191987) Less More - Posts: 431 - Thank you received: 19 - - 9 years 6 months ago - 9 years 6 months ago [\#267590](#267590) by [neo191987](/forum/user/35364-neo191987 "View neo191987's Profile") *[Bug removing photos of the product](/forum/2-general-talk-about-hikashop/889848-bug-removing-photos-of-the-product#267590 "-- HikaShop version -- : 3.0.1 Hi in the latest version of today I noticed the following problem. This prevents the removal of the photos of the product.")* was created by *[neo191987](/forum/user/35364-neo191987 "View neo191987's Profile")* -- HikaShop version -- : 3.0.1 Hi in the latest version of today I noticed the following problem. This prevents the removal of the photos of the product. [ ![ScreenShot04-18-17at01.49AM.PNG](/forum/attachment/37693) ](/forum/attachment/37693 "...7at01.49AM.PNG") - [ ![ScreenShot04-18-17at01.49AM.PNG](/forum/attachment/37693) ](/forum/attachment/37693 "...7at01.49AM.PNG") [ ](/forum/attachment/37693?download=1 "...7at01.49AM.PNG") Last edit: 9 years 6 months ago by [neo191987](/forum/user/35364-neo191987 "View neo191987's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg4OTg0OC1idWctcmVtb3ZpbmctcGhvdG9zLW9mLXRoZS1wcm9kdWN0P3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 9 years 6 months ago [\#267605](#267605) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Bug removing photos of the product](/forum/2-general-talk-about-hikashop/889848-bug-removing-photos-of-the-product#267605 "-- HikaShop version -- : 3.0.1 Hi in the latest version of today I noticed the following problem. This prevents the removal of the photos of the product.")* Hello, The fact that you can see the HTML uploader means that you have a JavaScript error in your web page. Please open your Browser console in order to get more details about the JS error which stop the page processing and does not allow the HikaShop javascript to be executed correctly. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg4OTg0OC1idWctcmVtb3ZpbmctcGhvdG9zLW9mLXRoZS1wcm9kdWN0P3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[neo191987](/forum/user/35364-neo191987 "View neo191987's Profile")** - [![neo191987's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar35364.jpg)](/forum/user/35364-neo191987 "View neo191987's Profile") Topic Author - [ Offline](/forum/user/35364-neo191987) Less More - Posts: 431 - Thank you received: 19 - - 9 years 6 months ago - 9 years 6 months ago [\#267624](#267624) by [neo191987](/forum/user/35364-neo191987 "View neo191987's Profile") Replied by *[neo191987](/forum/user/35364-neo191987 "View neo191987's Profile")* on topic *[Bug removing photos of the product](/forum/2-general-talk-about-hikashop/889848-bug-removing-photos-of-the-product#267624 "-- HikaShop version -- : 3.0.1 Hi in the latest version of today I noticed the following problem. This prevents the removal of the photos of the product.")* Hi does not go any error. This problem occurs in the archives this week. In the archives of the previous week no problem. Testing clean install and there is the same problem. [ ![ScreenShot04-18-17at01.53PM.PNG](/forum/attachment/37703) ](/forum/attachment/37703 "...7at01.53PM.PNG") - [ ![ScreenShot04-18-17at01.53PM.PNG](/forum/attachment/37703) ](/forum/attachment/37703 "...7at01.53PM.PNG") [ ](/forum/attachment/37703?download=1 "...7at01.53PM.PNG") Last edit: 9 years 6 months ago by [neo191987](/forum/user/35364-neo191987 "View neo191987's Profile"). Reason: Testing clean install and there is the same problem. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg4OTg0OC1idWctcmVtb3ZpbmctcGhvdG9zLW9mLXRoZS1wcm9kdWN0P3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 9 years 6 months ago [\#267630](#267630) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Bug removing photos of the product](/forum/2-general-talk-about-hikashop/889848-bug-removing-photos-of-the-product#267630 "-- HikaShop version -- : 3.0.1 Hi in the latest version of today I noticed the following problem. This prevents the removal of the photos of the product.")* Hello, As I wrote : > **The fact that you can see the HTML uploader means that you have a JavaScript error in your web page**. > Please open your Browser console in order to get more details about the JS error which stop the page processing and does not allow the HikaShop javascript to be executed correctly. Unless you have completely deactivate the javascript in your browser ; that is not possible for you to see that upload field and not have any JS error. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg4OTg0OC1idWctcmVtb3ZpbmctcGhvdG9zLW9mLXRoZS1wcm9kdWN0P3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[neo191987](/forum/user/35364-neo191987 "View neo191987's Profile")** - [![neo191987's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar35364.jpg)](/forum/user/35364-neo191987 "View neo191987's Profile") Topic Author - [ Offline](/forum/user/35364-neo191987) Less More - Posts: 431 - Thank you received: 19 - - 9 years 6 months ago - 9 years 6 months ago [\#267683](#267683) by [neo191987](/forum/user/35364-neo191987 "View neo191987's Profile") Replied by *[neo191987](/forum/user/35364-neo191987 "View neo191987's Profile")* on topic *[Bug removing photos of the product](/forum/2-general-talk-about-hikashop/889848-bug-removing-photos-of-the-product#267683 "-- HikaShop version -- : 3.0.1 Hi in the latest version of today I noticed the following problem. This prevents the removal of the photos of the product.")* I have found the problem file and it is located administrator/components/com_hikashop/views/product/tmpl/form_imag.php New changes cause problems for me. Old Code: if(empty($this->editing_variant)) echo $this->uploaderType->displayImageMultiple('hikashop_product_image', $content, $options); else echo $this->uploaderType->displayImageMultiple('hikashop_product_variant_image', $content, $options); New Code: echo $this->uploaderType->displayImageMultiple($uploader_id, $content, $options); Last edit: 9 years 6 months ago by [neo191987](/forum/user/35364-neo191987 "View neo191987's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg4OTg0OC1idWctcmVtb3ZpbmctcGhvdG9zLW9mLXRoZS1wcm9kdWN0P3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 9 years 6 months ago [\#267686](#267686) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Bug removing photos of the product](/forum/2-general-talk-about-hikashop/889848-bug-removing-photos-of-the-product#267686 "-- HikaShop version -- : 3.0.1 Hi in the latest version of today I noticed the following problem. This prevents the removal of the photos of the product.")* Hi, I don't understand why you have that patch without the other line of the patch: Code: $uploader_id = empty($this->editing_variant) ? 'hikashop_product_image' : 'hikashop_product_variant_image'; I'll talk with Nicolas in order to understand why the half of the patch has been added into the release without proper tests. Thanks for the report. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg4OTg0OC1idWctcmVtb3ZpbmctcGhvdG9zLW9mLXRoZS1wcm9kdWN0P3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[neo191987](/forum/user/35364-neo191987 "View neo191987's Profile")** - [![neo191987's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar35364.jpg)](/forum/user/35364-neo191987 "View neo191987's Profile") Topic Author - [ Offline](/forum/user/35364-neo191987) Less More - Posts: 431 - Thank you received: 19 - - 9 years 6 months ago - 9 years 6 months ago [\#267711](#267711) by [neo191987](/forum/user/35364-neo191987 "View neo191987's Profile") Replied by *[neo191987](/forum/user/35364-neo191987 "View neo191987's Profile")* on topic *[Bug removing photos of the product](/forum/2-general-talk-about-hikashop/889848-bug-removing-photos-of-the-product#267711 "-- HikaShop version -- : 3.0.1 Hi in the latest version of today I noticed the following problem. This prevents the removal of the photos of the product.")* I just downloaded the last archive and it's all right. Thank you. Last edit: 9 years 6 months ago by [neo191987](/forum/user/35364-neo191987 "View neo191987's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzg4OTg0OC1idWctcmVtb3ZpbmctcGhvdG9zLW9mLXRoZS1wcm9kdWN0P3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. 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