[Skip to main content](#vessel-content)

#   Robots use advice-form, even with captcha

##

- **[sandvalley2019](/forum/user/58125-sandvalley2019 "View sandvalley2019's Profile")**
- [![sandvalley2019's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/58125-sandvalley2019 "View sandvalley2019's Profile") Topic Author
- [ Offline](/forum/user/58125-sandvalley2019)

Less More

- Posts: 34
- Thank you received: 1
-
-
-

5 years 5 months ago [\#332453](#332453) by [sandvalley2019](/forum/user/58125-sandvalley2019 "View sandvalley2019's Profile")  *[Robots use advice-form, even with captcha](/forum/2-general-talk-about-hikashop/902550-robots-use-advice-form-even-with-captcha#332453 "-- url of the page with the problem -- :   hollandopleidingengroep.nl  -- HikaShop version -- : 4.4.2 -- Joomla version -- : 3.9.26 -- PHP version -- : 7.3.28 -- Browser(s) name and version -- : all browsers -- Error-message(debug-mod must be tuned on) -- : no error  Hi there,  On my website we get many advice-requests for a product every day, that have been sends by a robot. There is a reCaptcha on the form, but still we get many of such emails. Is there a direct url that robots can use to send these e-mails to overrule the captcha? And what is your advice to stop these spam?  Best regards, Peter")* was created by *[sandvalley2019](/forum/user/58125-sandvalley2019 "View sandvalley2019's Profile")*

-- url of the page with the problem -- : [ hollandopleidingengroep.nl](https://hollandopleidingengroep.nl)
-- HikaShop version -- : 4.4.2
-- Joomla version -- : 3.9.26
-- PHP version -- : 7.3.28
-- Browser(s) name and version -- : all browsers
-- Error-message(debug-mod must be tuned on) -- : no error

Hi there,

On my website we get many advice-requests for a product every day, that have been sends by a robot. There is a reCaptcha on the form, but still we get many of such emails.
Is there a direct url that robots can use to send these e-mails to overrule the captcha? And what is your advice to stop these spam?

Best regards,
Peter

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzkwMjU1MC1yb2JvdHMtdXNlLWFkdmljZS1mb3JtLWV2ZW4td2l0aC1jYXB0Y2hhP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation.

- **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")**
- [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile")
- [ Offline](/forum/user/63-nicolas)

Less More

- Posts: 86322
- Thank you received: 14281
-
-

5 years 5 months ago [\#332458](#332458) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Robots use advice-form, even with captcha](/forum/2-general-talk-about-hikashop/902550-robots-use-advice-form-even-with-captcha#332458 "-- url of the page with the problem -- :   hollandopleidingengroep.nl  -- HikaShop version -- : 4.4.2 -- Joomla version -- : 3.9.26 -- PHP version -- : 7.3.28 -- Browser(s) name and version -- : all browsers -- Error-message(debug-mod must be tuned on) -- : no error  Hi there,  On my website we get many advice-requests for a product every day, that have been sends by a robot. There is a reCaptcha on the form, but still we get many of such emails. Is there a direct url that robots can use to send these e-mails to overrule the captcha? And what is your advice to stop these spam?  Best regards, Peter")*

Hi,

There is no URL that robots can use to send these emails. That would defeat the purpose of the captcha.
However, captcha can easily be solved by robots too nowadays:
[ www.perimeterx.com/resources/blog/2020/c...ges%20or%20processes](https://www.perimeterx.com/resources/blog/2020/captchas-hard-for-humans-easy-for-bots/#:~:text=CAPTCHA%20is%20an%20acronym%20for,accessing%20sensitive%20pages%20or%20processes).
So I'm afraid there is not much you can do.
There are many "anti spam" plugins for Joomla:
[ extensions.joomla.org/tags/spam-protection/](https://extensions.joomla.org/tags/spam-protection/)
But most of them are for the registration form only.
You have this one which apparently can be added to any form:
[ extensions.joomla.org/extension/access-a...ecurity/ospam-a-not/](https://extensions.joomla.org/extension/access-a-security/site-security/ospam-a-not/)
But I've never tried it so I can't say for sure that it would work for the contact form, and even if you add it, it doesn't mean that it will prevent all your spam either.

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzkwMjU1MC1yb2JvdHMtdXNlLWFkdmljZS1mb3JtLWV2ZW4td2l0aC1jYXB0Y2hhP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation.

- **[sandvalley2019](/forum/user/58125-sandvalley2019 "View sandvalley2019's Profile")**
- [![sandvalley2019's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/58125-sandvalley2019 "View sandvalley2019's Profile") Topic Author
- [ Offline](/forum/user/58125-sandvalley2019)

Less More

- Posts: 34
- Thank you received: 1
-
-
-

5 years 5 months ago [\#332497](#332497) by [sandvalley2019](/forum/user/58125-sandvalley2019 "View sandvalley2019's Profile")  Replied by *[sandvalley2019](/forum/user/58125-sandvalley2019 "View sandvalley2019's Profile")* on topic *[Robots use advice-form, even with captcha](/forum/2-general-talk-about-hikashop/902550-robots-use-advice-form-even-with-captcha#332497 "-- url of the page with the problem -- :   hollandopleidingengroep.nl  -- HikaShop version -- : 4.4.2 -- Joomla version -- : 3.9.26 -- PHP version -- : 7.3.28 -- Browser(s) name and version -- : all browsers -- Error-message(debug-mod must be tuned on) -- : no error  Hi there,  On my website we get many advice-requests for a product every day, that have been sends by a robot. There is a reCaptcha on the form, but still we get many of such emails. Is there a direct url that robots can use to send these e-mails to overrule the captcha? And what is your advice to stop these spam?  Best regards, Peter")*

Thank you for this very complete answer, even if this is beyond the scope of the great software you deliver.
I will check the solutions you mention, and try to accept the fact that spam will never be banned 100%.

Regards,
Peter

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzkwMjU1MC1yb2JvdHMtdXNlLWFkdmljZS1mb3JtLWV2ZW4td2l0aC1jYXB0Y2hhP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation.

Board Categories HikaShop Install &amp; Update Product &amp; Category Display Content Creation Sales and Orders Orders management Reports &amp; Statistics Customers Checkout Payment Methods Shipping Methods Import &amp; Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel &amp; Slider Mass Actions Filters &amp; Search Discount &amp; Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to?

[](/forum/topics/feed/mode-topics?format=feed&type=rss)

Time to create page: 0.047 seconds

[Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)
