[Skip to main content](#vessel-content)

#   Hika shop content module - not allow to enter the product

##

- **[SEKME](/forum/user/50233-sekme "View SEKME's Profile")**
- [![SEKME's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/50233-sekme "View SEKME's Profile") Topic Author
- [ Offline](/forum/user/50233-sekme)

Less More

- Posts: 86
- Thank you received: 3
-
-

3 years 2 weeks ago [\#355785](#355785) by [SEKME](/forum/user/50233-sekme "View SEKME's Profile")  *[Hika shop content module - not allow to enter the product](/forum/2-general-talk-about-hikashop/907117-hika-shop-content-module-not-allow-to-enter-the-product#355785 "-- HikaShop version -- : 4.6.1 -- Joomla version -- : 4.3.4 -- PHP version -- : 8.1 -- Browser(s) name and version -- : google chrome  Hi, need some help I use hikashop business 4.6.1 (all was good on joomla 3.10.12)  After I renew my site (upgraded joomla version to 4.3.4 ; even changed the template to ja&#95;purity&#95;iv, uses T4 framework) the problem accured with content module - I use it to show products on first page. The products are shown as I configured , but when I press on product, it do not enter the product- instead  the page just go to top. if I go down (no refresh window) and press again the product, it enters product as it should. If I refresh the window and press on product again it go to to page top. the same problems with and without carausel.  Thanks in advance")* was created by *[SEKME](/forum/user/50233-sekme "View SEKME's Profile")*

-- HikaShop version -- : 4.6.1
-- Joomla version -- : 4.3.4
-- PHP version -- : 8.1
-- Browser(s) name and version -- : google chrome

Hi, need some help
I use hikashop business 4.6.1 (all was good on joomla 3.10.12)

After I renew my site (upgraded joomla version to 4.3.4 ; even changed the template to ja_purity_iv, uses T4 framework) the problem accured with content module - I use it to show products on first page. The products are shown as I configured , but when I press on product, it do not enter the product- instead  the page just go to top. if I go down (no refresh window) and press again the product, it enters product as it should. If I refresh the window and press on product again it go to to page top.
the same problems with and without carausel.

Thanks in advance

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzkwNzExNy1oaWthLXNob3AtY29udGVudC1tb2R1bGUtbm90LWFsbG93LXRvLWVudGVyLXRoZS1wcm9kdWN0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[Philip](/forum/user/34318-philip "View Philip's Profile")**
- [![Philip's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar34318_2015-11-18-2.png)](/forum/user/34318-philip "View Philip's Profile")
- [ Offline](/forum/user/34318-philip)

Less More

- Posts: 4820
- Thank you received: 654
-
-

3 years 2 weeks ago -  3 years 2 weeks ago [\#355787](#355787) by [Philip](/forum/user/34318-philip "View Philip's Profile")  Replied by *[Philip](/forum/user/34318-philip "View Philip's Profile")* on topic *[Hika shop content module - not allow to enter the product](/forum/2-general-talk-about-hikashop/907117-hika-shop-content-module-not-allow-to-enter-the-product#355787 "-- HikaShop version -- : 4.6.1 -- Joomla version -- : 4.3.4 -- PHP version -- : 8.1 -- Browser(s) name and version -- : google chrome  Hi, need some help I use hikashop business 4.6.1 (all was good on joomla 3.10.12)  After I renew my site (upgraded joomla version to 4.3.4 ; even changed the template to ja&#95;purity&#95;iv, uses T4 framework) the problem accured with content module - I use it to show products on first page. The products are shown as I configured , but when I press on product, it do not enter the product- instead  the page just go to top. if I go down (no refresh window) and press again the product, it enters product as it should. If I refresh the window and press on product again it go to to page top. the same problems with and without carausel.  Thanks in advance")*

Hello,

We will need these elements to ba able to help you :
- An **Url link** (where we can see the issue)
- If required, a **step by step** process to reproduce the issue
- Any elements, that can help us to better understand the situation (settings screenshot by example)

Awaiting your elements
Regards

Last edit: 3 years 2 weeks ago by [Philip](/forum/user/34318-philip "View Philip's Profile").

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzkwNzExNy1oaWthLXNob3AtY29udGVudC1tb2R1bGUtbm90LWFsbG93LXRvLWVudGVyLXRoZS1wcm9kdWN0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[SEKME](/forum/user/50233-sekme "View SEKME's Profile")**
- [![SEKME's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/50233-sekme "View SEKME's Profile") Topic Author
- [ Offline](/forum/user/50233-sekme)

Less More

- Posts: 86
- Thank you received: 3
-
-

3 years 2 weeks ago -  3 years 2 weeks ago [\#355819](#355819) by [SEKME](/forum/user/50233-sekme "View SEKME's Profile")  Replied by *[SEKME](/forum/user/50233-sekme "View SEKME's Profile")* on topic *[Hika shop content module - not allow to enter the product](/forum/2-general-talk-about-hikashop/907117-hika-shop-content-module-not-allow-to-enter-the-product#355819 "-- HikaShop version -- : 4.6.1 -- Joomla version -- : 4.3.4 -- PHP version -- : 8.1 -- Browser(s) name and version -- : google chrome  Hi, need some help I use hikashop business 4.6.1 (all was good on joomla 3.10.12)  After I renew my site (upgraded joomla version to 4.3.4 ; even changed the template to ja&#95;purity&#95;iv, uses T4 framework) the problem accured with content module - I use it to show products on first page. The products are shown as I configured , but when I press on product, it do not enter the product- instead  the page just go to top. if I go down (no refresh window) and press again the product, it enters product as it should. If I refresh the window and press on product again it go to to page top. the same problems with and without carausel.  Thanks in advance")*

Hi, Philip,
Please check the video with explanation

Last edit: 3 years 2 weeks ago by [SEKME](/forum/user/50233-sekme "View SEKME's Profile").

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzkwNzExNy1oaWthLXNob3AtY29udGVudC1tb2R1bGUtbm90LWFsbG93LXRvLWVudGVyLXRoZS1wcm9kdWN0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[Philip](/forum/user/34318-philip "View Philip's Profile")**
- [![Philip's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar34318_2015-11-18-2.png)](/forum/user/34318-philip "View Philip's Profile")
- [ Offline](/forum/user/34318-philip)

Less More

- Posts: 4820
- Thank you received: 654
-
-

3 years 2 weeks ago -  3 years 2 weeks ago [\#355827](#355827) by [Philip](/forum/user/34318-philip "View Philip's Profile")  Replied by *[Philip](/forum/user/34318-philip "View Philip's Profile")* on topic *[Hika shop content module - not allow to enter the product](/forum/2-general-talk-about-hikashop/907117-hika-shop-content-module-not-allow-to-enter-the-product#355827 "-- HikaShop version -- : 4.6.1 -- Joomla version -- : 4.3.4 -- PHP version -- : 8.1 -- Browser(s) name and version -- : google chrome  Hi, need some help I use hikashop business 4.6.1 (all was good on joomla 3.10.12)  After I renew my site (upgraded joomla version to 4.3.4 ; even changed the template to ja&#95;purity&#95;iv, uses T4 framework) the problem accured with content module - I use it to show products on first page. The products are shown as I configured , but when I press on product, it do not enter the product- instead  the page just go to top. if I go down (no refresh window) and press again the product, it enters product as it should. If I refresh the window and press on product again it go to to page top. the same problems with and without carausel.  Thanks in advance")*

Hello,

Process a test with a **default** template to see if the solve your issue **OR** even change something?
And, can you provide your module settings in **HikaShop options** tab screenshot.

Awaiting your returns.
Regards

Last edit: 3 years 2 weeks ago by [Philip](/forum/user/34318-philip "View Philip's Profile").

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzkwNzExNy1oaWthLXNob3AtY29udGVudC1tb2R1bGUtbm90LWFsbG93LXRvLWVudGVyLXRoZS1wcm9kdWN0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[SEKME](/forum/user/50233-sekme "View SEKME's Profile")**
- [![SEKME's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/50233-sekme "View SEKME's Profile") Topic Author
- [ Offline](/forum/user/50233-sekme)

Less More

- Posts: 86
- Thank you received: 3
-
-

3 years 2 weeks ago -  3 years 2 weeks ago [\#355865](#355865) by [SEKME](/forum/user/50233-sekme "View SEKME's Profile")  Replied by *[SEKME](/forum/user/50233-sekme "View SEKME's Profile")* on topic *[Hika shop content module - not allow to enter the product](/forum/2-general-talk-about-hikashop/907117-hika-shop-content-module-not-allow-to-enter-the-product#355865 "-- HikaShop version -- : 4.6.1 -- Joomla version -- : 4.3.4 -- PHP version -- : 8.1 -- Browser(s) name and version -- : google chrome  Hi, need some help I use hikashop business 4.6.1 (all was good on joomla 3.10.12)  After I renew my site (upgraded joomla version to 4.3.4 ; even changed the template to ja&#95;purity&#95;iv, uses T4 framework) the problem accured with content module - I use it to show products on first page. The products are shown as I configured , but when I press on product, it do not enter the product- instead  the page just go to top. if I go down (no refresh window) and press again the product, it enters product as it should. If I refresh the window and press on product again it go to to page top. the same problems with and without carausel.  Thanks in advance")*

Hi Philip,

As you guided, I made the test with default template of joomla 4.3.4 Cassiopeia.
The result is the same. But I found that, when I press on product and looks like its not working just go to topof the page, actulally it loads products detail page, but only on index page under all modules and other content of the Index page(the hika content module is on index page).

Regards

Last edit: 3 years 2 weeks ago by [SEKME](/forum/user/50233-sekme "View SEKME's Profile").

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzkwNzExNy1oaWthLXNob3AtY29udGVudC1tb2R1bGUtbm90LWFsbG93LXRvLWVudGVyLXRoZS1wcm9kdWN0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")**
- [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile")
- [ Offline](/forum/user/63-nicolas)

Less More

- Posts: 86295
- Thank you received: 14273
-
-

3 years 2 weeks ago [\#355870](#355870) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Hika shop content module - not allow to enter the product](/forum/2-general-talk-about-hikashop/907117-hika-shop-content-module-not-allow-to-enter-the-product#355870 "-- HikaShop version -- : 4.6.1 -- Joomla version -- : 4.3.4 -- PHP version -- : 8.1 -- Browser(s) name and version -- : google chrome  Hi, need some help I use hikashop business 4.6.1 (all was good on joomla 3.10.12)  After I renew my site (upgraded joomla version to 4.3.4 ; even changed the template to ja&#95;purity&#95;iv, uses T4 framework) the problem accured with content module - I use it to show products on first page. The products are shown as I configured , but when I press on product, it do not enter the product- instead  the page just go to top. if I go down (no refresh window) and press again the product, it enters product as it should. If I refresh the window and press on product again it go to to page top. the same problems with and without carausel.  Thanks in advance")*

Hi,

In the settings of your products listing module, under the "HikaShop options" tab, you have a "menu" setting.
In that setting, you can configure the menu item to be used when someone click on the link of a product displayed by that module.
At the moment, either you don't have a menu item configured, or the menu item selected is not accessible / deleted.
Because of that it defaults to the homepage menu item.
The modules you see at the top of the page before the product page details are there because you configured them to be displayed on the homepage menu item, and since Joomla thinks it is still on the homepage menu item when accessing the product details page, it still displays them.

So, what you need to do is to configure a products listing menu item via the joomla menu manager and then, in the "menu" option of your module, select that menu item. Then, make sure that the "menu assignment" of your homepage modules are not configured to be displayed on that new menu item and it will work like you want it to.

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzkwNzExNy1oaWthLXNob3AtY29udGVudC1tb2R1bGUtbm90LWFsbG93LXRvLWVudGVyLXRoZS1wcm9kdWN0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[SEKME](/forum/user/50233-sekme "View SEKME's Profile")**
- [![SEKME's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/50233-sekme "View SEKME's Profile") Topic Author
- [ Offline](/forum/user/50233-sekme)

Less More

- Posts: 86
- Thank you received: 3
-
-

3 years 2 weeks ago [\#355884](#355884) by [SEKME](/forum/user/50233-sekme "View SEKME's Profile")  Replied by *[SEKME](/forum/user/50233-sekme "View SEKME's Profile")* on topic *[Hika shop content module - not allow to enter the product](/forum/2-general-talk-about-hikashop/907117-hika-shop-content-module-not-allow-to-enter-the-product#355884 "-- HikaShop version -- : 4.6.1 -- Joomla version -- : 4.3.4 -- PHP version -- : 8.1 -- Browser(s) name and version -- : google chrome  Hi, need some help I use hikashop business 4.6.1 (all was good on joomla 3.10.12)  After I renew my site (upgraded joomla version to 4.3.4 ; even changed the template to ja&#95;purity&#95;iv, uses T4 framework) the problem accured with content module - I use it to show products on first page. The products are shown as I configured , but when I press on product, it do not enter the product- instead  the page just go to top. if I go down (no refresh window) and press again the product, it enters product as it should. If I refresh the window and press on product again it go to to page top. the same problems with and without carausel.  Thanks in advance")*

Hi, Nicolas &amp; Philip,

IT's WORKING , Jeeeeee:) Thank you so much ..happy happy

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzItZ2VuZXJhbC10YWxrLWFib3V0LWhpa2FzaG9wLzkwNzExNy1oaWthLXNob3AtY29udGVudC1tb2R1bGUtbm90LWFsbG93LXRvLWVudGVyLXRoZS1wcm9kdWN0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

Board Categories HikaShop- Install &amp; Update- Product &amp; Category Display- Content Creation- Sales and Orders- - Orders management- - Reports &amp; Statistics- Customers- Checkout- Payment Methods- Shipping Methods- Import &amp; Export (CSV, XLS…)- Specific Features- - Affilation- - Taxes- - Wishlist- - Vote- - Carousel &amp; Slider- - Mass Actions- - Filters &amp; Search- - Discount &amp; Coupon- - Feature Request- Integrations- Showcase- General Talk about HikaShop- Development- - HikaShop 3.0 Beta- Translation- Commercial Jobs HikaShop Components- HikaMarket- - Market: Feature requests- - Market: How to?- - Market: Bug Report- HikaSerial- - General talk about HikaSerial- - Serial: Bug Report- - Serial: How to?- - Support en Français de HikaSerial (French Support)- - HikaSubscription- HikaAuction- - Auction: Feature requests- - Auction: How to?- - Auction: Bug report Hikashop around the world- Support en Français (French Support)- Russian- - FAQ. Курс выживания с Hikashop. Частые вопросы и о- - Расширения Hikashop- - Наши сайты на Hikashop- 日本語版サポート(Japanese Support)- Thai- German Archives- Bug Report- How to?

[](/forum/topics/feed/mode-topics?format=feed&type=rss)

Time to create page: 0.104 seconds

[Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)

[](#top)
