[Skip to main content](#vessel-content) Board Categories General Talk about HikaShop ## # [General Talk about HikaShop](/forum/2-general-talk-about-hikashop "View Category 'General Talk about HikaShop'") 5224 topics | Suggest your feature requests and ideas for HikaShop | |---| ## | [ ](#forumbottom) | Subject | Replies / Views | Last Post | |---|---|---|---| | [](/forum/2-general-talk-about-hikashop/901638-how-to-sent-a-different-order-created-email-per-warehouse) | [How to sent a different order created email per warehouse](/forum/2-general-talk-about-hikashop/901638-how-to-sent-a-different-order-created-email-per-warehouse "-- HikaShop version -- : 4.4.0 -- Joomla version -- : 3.9.20 -- PHP version -- : 7.3.25 -- Error-message(debug-mod must be tuned on) -- : none Hi, we've created a dedicated warehouse for a specific line of products that require a slightly different customer email. The new email will be the same for all of the line. Can you step us through how this would be done (e.g. creating a additional template, entering the alternate info, association with the warehouse)? Thanks, Ian and Stu") Category: [General Talk about HikaShop](/forum/2-general-talk-about-hikashop "Suggest your feature requests and ideas for HikaShop") Topic started 5 years 9 months ago, by [smithshop123](/forum/user/17903-smithshop123 "View smithshop123's Profile") [Last Post](/forum/2-general-talk-about-hikashop/901638-how-to-sent-a-different-order-created-email-per-warehouse#328305 "Hi, we decided to create a custom field in the checkout restricted to the specific product (as per your original advice). This works well. Many thanks, Ian and Stu") 5 years 9 months ago by [smithshop123](/forum/user/17903-smithshop123 "View smithshop123's Profile") | Replies:4 Views:1089 | [Last Post](/forum/2-general-talk-about-hikashop/901638-how-to-sent-a-different-order-created-email-per-warehouse#328305 "Hi, we decided to create a custom field in the checkout restricted to the specific product (as per your original advice). This works well. Many thanks, Ian and Stu") by [smithshop123](/forum/user/17903-smithshop123 "View smithshop123's Profile") 5 years 9 months ago | | [](/forum/2-general-talk-about-hikashop/18307-re-cart-empties-when-user-cancels-paying-with-paypal) | [Re: Cart empties when user cancels paying with PayPal](/forum/2-general-talk-about-hikashop/18307-re-cart-empties-when-user-cancels-paying-with-paypal "Hi! Shopping carts usually empty the cart when user returns from PayPal to final page. And at the same time the user receive a bill. I don't know if PayPal sends a special code (in http) or not. It is not possible to do it in the same way? Couldn't be for example a final page on the site, and when user returns to it, only that time the cart empties, user gets thank you message and he gets a bill? Thanks.") Category: [General Talk about HikaShop](/forum/2-general-talk-about-hikashop "Suggest your feature requests and ideas for HikaShop") Topic started 15 years 4 months ago, by [vasjaf](/forum/user/2368-vasjaf "View vasjaf's Profile") [Last Post](/forum/2-general-talk-about-hikashop/18307-re-cart-empties-when-user-cancels-paying-with-paypal#327591 "Hello, I think the option you're searching for is "Clean cart when order is" via "Hikashop->System->Configuration->Main". Kind regards, Mohamed.") 5 years 10 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:17 Views:6753 | [Last Post](/forum/2-general-talk-about-hikashop/18307-re-cart-empties-when-user-cancels-paying-with-paypal#327591 "Hello, I think the option you're searching for is "Clean cart when order is" via "Hikashop->System->Configuration->Main". Kind regards, Mohamed.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 5 years 10 months ago | | [](/forum/2-general-talk-about-hikashop/896019-question-regarding-hikashop-css-and-js) | [Question regarding hikashop css and js](/forum/2-general-talk-about-hikashop/896019-question-regarding-hikashop-css-and-js "Hi, 1. We have updated to hikashop 4 and it looks great with font awesome and so on. However i am not sure to understand why you have created seperate css file for font awesome? My concern is that hikashop loads like 10 files (css and js) which basically could be added into 1 or 2. Same issue with Joomla it self and any other component/module/plugin who has no option to disable they js or css... As example, hikashop has hikashop.css file but as for us we don't need that file at all because we use css per template and bootstrap 3. We also use fontello, we have generated our font with only 15 icons and we don't need full font awesome...So it's extra requests... I understand that some part of code must be, especially for users who have less knowledge and happy to install anything and use it without any doubts regarding performance.... 2. Similar question to chosen.css and vex.css Why they are not in hikashop.css as example? You may ask why we not use plugins like JCH Optimize? Well because we get much better performance when we do it manually in one file and minify it.... 3. Would be good if hikashop could consider to add some extra params where we could just disable or enable files like hikashop.css Kind Regards") Category: [General Talk about HikaShop](/forum/2-general-talk-about-hikashop "Suggest your feature requests and ideas for HikaShop") Topic started 8 years 1 week ago, by [kyratn](/forum/user/38342-kyratn "View kyratn's Profile") [Last Post](/forum/2-general-talk-about-hikashop/896019-question-regarding-hikashop-css-and-js#327360 "Hi, We actually had fontawesome 4 before and got some incompatibilities with templates with fontawesome 5, motivating us to move to the newer version last year. Also, Joomla 4 comes with fontawesome 5 and a first stable version of Joomla 4 is soon to be released. I don't see a perfect solution here. I believe that what we have (using fontawesome 5 and having the possibility to not use it) so that we can fallback to the fontawesome 4 of the template) is the less bad solution.") 5 years 10 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:11 Views:3896 | [Last Post](/forum/2-general-talk-about-hikashop/896019-question-regarding-hikashop-css-and-js#327360 "Hi, We actually had fontawesome 4 before and got some incompatibilities with templates with fontawesome 5, motivating us to move to the newer version last year. Also, Joomla 4 comes with fontawesome 5 and a first stable version of Joomla 4 is soon to be released. I don't see a perfect solution here. I believe that what we have (using fontawesome 5 and having the possibility to not use it) so that we can fallback to the fontawesome 4 of the template) is the less bad solution.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 5 years 10 months ago | | [](/forum/2-general-talk-about-hikashop/901423-php-warning-creating-default-object-from-empty-value) | [PHP Warning: Creating default object from empty value](/forum/2-general-talk-about-hikashop/901423-php-warning-creating-default-object-from-empty-value "-- HikaShop version -- : 4.4.0 -- Joomla version -- : 3.9.23 -- PHP version -- : 7.3.24 This is filing my error log almost every second: PHP Warning: Creating default object from empty value in administrator/components/com_hikashop/classes/currency.php on line 2505") Category: [General Talk about HikaShop](/forum/2-general-talk-about-hikashop "Suggest your feature requests and ideas for HikaShop") Topic started 5 years 10 months ago, by [mojweb](/forum/user/5128-mojweb "View mojweb's Profile") [Last Post](/forum/2-general-talk-about-hikashop/901423-php-warning-creating-default-object-from-empty-value#327356 "Solved this to. Thank you nicolas") 5 years 10 months ago by [mojweb](/forum/user/5128-mojweb "View mojweb's Profile") | Replies:10 Views:3978 | [Last Post](/forum/2-general-talk-about-hikashop/901423-php-warning-creating-default-object-from-empty-value#327356 "Solved this to. Thank you nicolas") by [mojweb](/forum/user/5128-mojweb "View mojweb's Profile") 5 years 10 months ago | | [](/forum/2-general-talk-about-hikashop/901497-some-more-info-on-the-legal-pack-please) | [Some more info on the legal pack please](/forum/2-general-talk-about-hikashop/901497-some-more-info-on-the-legal-pack-please "Hi, is it possible to get a little more info on what's available as part of the legal pack? Is it just a T&C template, or does it also have privacy policy, data protection / GDPR, etc? The product page doesn't give a lot of info.") Category: [General Talk about HikaShop](/forum/2-general-talk-about-hikashop "Suggest your feature requests and ideas for HikaShop") Topic started 5 years 10 months ago, by [jeffmcbiscuit](/forum/user/60250-jeffmcbiscuit "View jeffmcbiscuit's Profile") [Last Post](/forum/2-general-talk-about-hikashop/901497-some-more-info-on-the-legal-pack-please#327351 "Hello, The legal pack is composed of : Terms of use, Privacy Policy and Terms of Sale. The Data Protection (RGPD / GDPR) is not part of it but is planned ; as it is written in the product page. You need to click on the tab "About the pack" to get the details :) Regards,") 5 years 10 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:1 Views:1046 | [Last Post](/forum/2-general-talk-about-hikashop/901497-some-more-info-on-the-legal-pack-please#327351 "Hello, The legal pack is composed of : Terms of use, Privacy Policy and Terms of Sale. The Data Protection (RGPD / GDPR) is not part of it but is planned ; as it is written in the product page. You need to click on the tab "About the pack" to get the details :) Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 5 years 10 months ago | | [](/forum/2-general-talk-about-hikashop/901224-privacy-checkbox-on-contact-us-form) | [Privacy checkbox on "Contact us" form](/forum/2-general-talk-about-hikashop/901224-privacy-checkbox-on-contact-us-form "-- HikaShop version -- : 4.4.0 -- Joomla version -- : 3.9.22 Hi, is there any way to add a mandatory "Accept" checkbox field in "Contact us" form, with Privacy Policy and record user's answer, as required by GDPR? Thank you very much Kind regards") Category: [General Talk about HikaShop](/forum/2-general-talk-about-hikashop "Suggest your feature requests and ideas for HikaShop") Topic started 5 years 11 months ago, by [altrasoluzione](/forum/user/46157-altrasoluzione "View altrasoluzione's Profile") [Last Post](/forum/2-general-talk-about-hikashop/901224-privacy-checkbox-on-contact-us-form#325954 "Hi, Yes. You need to configure the "Content - Confirm Consent" plugin via the Joomla plugins manager.") 5 years 11 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:1122 | [Last Post](/forum/2-general-talk-about-hikashop/901224-privacy-checkbox-on-contact-us-form#325954 "Hi, Yes. You need to configure the "Content - Confirm Consent" plugin via the Joomla plugins manager.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 5 years 11 months ago | | [](/forum/2-general-talk-about-hikashop/901179-creation-of-an-account-without-the-password-field) | [creation of an account without the password field](/forum/2-general-talk-about-hikashop/901179-creation-of-an-account-without-the-password-field "-- HikaShop version -- : 4.4.0 -- Joomla version -- : 3.9.21 Hello, I am lost on this case, I give the possibility to create an account without going through the basket. I have menu link A (Hykashop registration form) On the page there is no field for the password !? Suddenly not possible to register via this menu. If we go through the basket it works .. The problem is the same if I use a Joomla record menu link the "HikaShop user synchronization plugin" plugin is activated with the option set to yes The plugin "Redirect Joomla registration to HikaShop plugin" is activated with the menu ID A A lead to indicate to me? it would be really useful to me Once again thank you for your advice and support") Category: [General Talk about HikaShop](/forum/2-general-talk-about-hikashop "Suggest your feature requests and ideas for HikaShop") Topic started 5 years 11 months ago, by [philament](/forum/user/58296-philament "View philament's Profile") [Last Post](/forum/2-general-talk-about-hikashop/901179-creation-of-an-account-without-the-password-field#325737 "Hi, That's a bug we found about 2 days ago: www.hikashop.com/forum/customers/901101-...e/325588.html#325603") 5 years 11 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:1008 | [Last Post](/forum/2-general-talk-about-hikashop/901179-creation-of-an-account-without-the-password-field#325737 "Hi, That's a bug we found about 2 days ago: www.hikashop.com/forum/customers/901101-...e/325588.html#325603") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 5 years 11 months ago | | [](/forum/2-general-talk-about-hikashop/901056-500-behavior-modal-not-found) | [500 behavior::modal not found.](/forum/2-general-talk-about-hikashop/901056-500-behavior-modal-not-found "-- url of the page with the problem -- : geschenkesuchen.com/ -- HikaShop version -- : 4.4.0 -- Joomla version -- : 4 -- PHP version -- : 7.3 -- Error-message(debug-mod must be tuned on) -- : 500 behavior::modal not found. Hello, I've installed the newest Joomla with the last Hikashop (Bussiness) Version on geschenkesuchen.com – I want to update my shop (old in nicething.de). All went fine till I changed the Popup Modus in System / Views to "mootools". Now the backend-site: System / Configuration no works more. It is shown a long list from the menu and the frame into the picture-field (screenshot). And I cannot open the Views-Page to change the Popup Modus. All other backend HikaShop Pages are fine and working, frontend too! It is possible to repair this? Can I change the specific file or the Popup mode? And where can I find them? Thanks, best regards, Jonas") Category: [General Talk about HikaShop](/forum/2-general-talk-about-hikashop "Suggest your feature requests and ideas for HikaShop") Topic started 6 years 6 days ago, by [Reinsch](/forum/user/9417-reinsch "View Reinsch's Profile") [Last Post](/forum/2-general-talk-about-hikashop/901056-500-behavior-modal-not-found#325247 "Hi Nicolas, thank you, thats right! It's a bit strange. I want change the image_popup_mode and the value was already changed in "shadowbox". Now I'm changed the line in the popup.php to the original version and the page is ok how it should be again. Sometimes we find problems that shouldn't exist. Thank you for your patience! Regards, Jonas") 6 years 4 days ago by [Reinsch](/forum/user/9417-reinsch "View Reinsch's Profile") | Replies:9 Views:3306 | [Last Post](/forum/2-general-talk-about-hikashop/901056-500-behavior-modal-not-found#325247 "Hi Nicolas, thank you, thats right! It's a bit strange. I want change the image_popup_mode and the value was already changed in "shadowbox". Now I'm changed the line in the popup.php to the original version and the page is ok how it should be again. Sometimes we find problems that shouldn't exist. Thank you for your patience! Regards, Jonas") by [Reinsch](/forum/user/9417-reinsch "View Reinsch's Profile") 6 years 4 days ago | | [](/forum/2-general-talk-about-hikashop/76688-uk-postcodes) | [UK Postcodes](/forum/2-general-talk-about-hikashop/76688-uk-postcodes "I can't see much information on UK Postcodes for the Manual Shipping Plugin and was wondering if it was possible to limit free postage to an area of codes? The post codes for my town can be "B96 6AA" or "B966AA" to "B98 9ZS" or "B989ZS". The UK mask however is; AN NAA ANN NAA AAN NAA AANN NAA ANA NAA AANA NAA Where A = Alpha and N = Numeric and with or without spaces depending on your code.") Category: [General Talk about HikaShop](/forum/2-general-talk-about-hikashop "Suggest your feature requests and ideas for HikaShop") Topic started 13 years 10 months ago, by [nicky\_wilkes](/forum/user/12318-nicky-wilkes "View nicky_wilkes's Profile") [Last Post](/forum/2-general-talk-about-hikashop/76688-uk-postcodes#324655 "This plugin provides a comprehensive set of features - initially developed for handling UK postcodes.") 6 years 3 weeks ago by [brainforge](/forum/user/423-brainforge "View brainforge's Profile") | Replies:4 Views:2163 | [Last Post](/forum/2-general-talk-about-hikashop/76688-uk-postcodes#324655 "This plugin provides a comprehensive set of features - initially developed for handling UK postcodes.") by [brainforge](/forum/user/423-brainforge "View brainforge's Profile") 6 years 3 weeks ago | | [](/forum/2-general-talk-about-hikashop/900746-tags-successor-code-super-fast-template-design-for-hikashop) | [Tags successor code. Super fast template design for hikashop](/forum/2-general-talk-about-hikashop/900746-tags-successor-code-super-fast-template-design-for-hikashop "-- HikaShop version -- : 4.3 -- Joomla version -- : 3.9.21 -- PHP version -- : 7.3 Tags replace codes. Ultra-fast template design for hikashop Hello. Previously, hikashop templates were discussed in this forum. I want to talk about an interesting and new idea that dramatically speeds up template design for hikashop and makes it easier to edit. Reduces errors and allows amateur users to easily design their own template. Today, new templates are moving further away from the code, and frameworks in Joomla are building templates. Some of them, like Helix Ultimate, are very fast and in version 2, dramatic changes are on the way. But plugins are still a challenge for amateur users, and adding the style they want is a difficult process. Before we get into the idea, let's look at the benefits of deleting as much code as possible for a plugin. Site template plays a very important part in the sales of a store. That's why improving the user experience is so important in the world right now. Elimination of traditional and time-consuming methods is important from two points of view. First, it simplifies and simplifies site design, significantly reduces store design costs, and enables plugin template compatibility with various Joomla template frameworks. So we do not need to see which framework the template designer will use. We choose which framework to set up the store on. Second, it allows amateur users to create their own template and improve it whenever they want. 3- The simplicity and customizability of the template will attract a wide range of users, and this is a great advantage for gaining another part of the market that is available to competitors. Now how do we create this simplicity and speed? Plugin files in Joomla! Are a combination of PHP and HTML code. PHP codes are responsible for retrieving information that will eventually be displayed to the user in the form of HTML content at the front of the site. what is the problem? PHP code is a big problem for amateur users. Understanding these codes is not easy for this group of users. Learning Html, css and even java is much easier than understanding PHP. Moving or changing even one character is enough to ruin the whole result and get a 503 error. what's the solution? Remove php code. Removing these codes from the template Html files will make the code shorter, cleaner and more understandable. How do we do this? With tags. This method has been common in blog templates for many years. Blog users do not use php code to design their template. They put only certain tags in the html code, and each tag invokes a portion of the content. hikashop has a display section for editing html code of the plugin template. It is enough to consider a tag for each element that can be displayed in the front end, which is translated by a plugin and updated in the template folder. This method is now common in Joomla! Content plugins such as shortcode plugins. All the tags are on the side of the page and the user drags it to the middle of the html page. If that element is active in the plugin settings, it will be displayed where it was dragged, otherwise it will be turned off. What to do with divs? An element such as product tags may be turned off in the settings. Showing an empty div on the product page does not look interesting. The solution is to consider open and closed tags for divs. If the element inside the div is active, then the div is displayed with it, otherwise the div will be hidden. If the translator plugin can convert tags to the desired php code well and without errors, hikashop has gained a great advantage over its competitors. Fields will be more useful: By tagging, you can use the desired fields in batches or individually anywhere on the page. You can even predict open and closed tags to display modules. In this way, the modules can be used freely on product pages or purchase steps. The arrangement of the elements is easily changed: Where is the product price best displayed? Above the title? Under the title or in the form of a box attached to the bottom of the page? Tags allow the user to change the price display with a quick and understandable move. Well let me see. Maybe we should create some custom fields to be displayed under the title and a few more at the end of the description. A group of fields are also displayed under a separate tab as product specifications. We want to put a video instead of a gallery. It is a convenient job. We just put a few tags in the desired places. Additional elements: Well, now that the work is easy, maybe it is better to add other elements to the display so that the user can use them wherever he wants. What are these elements like: - Modules - video - Buttons with custom expressions and specific function. For example, the purchase button with direct guidance to pay or the purchase button only to add to cart. - Tabs. Maybe we want to put gallery, description - video - article and fields each in one tab - Call the article - Component calling. How amazing. Maybe we have installed a poll component and we want to call it on the thank you and return payment page and the user can comment by shaking the knobs. How good it is to be able to call the desired components in the desired place. OK! what is your opinion. This idea is published here. I hope you use it before competitors. Sorry I used a machine translator for lack of time.") Category: [General Talk about HikaShop](/forum/2-general-talk-about-hikashop "Suggest your feature requests and ideas for HikaShop") Topic started 6 years 1 month ago, by [mrhossein](/forum/user/56795-mrhossein "View mrhossein's Profile") [Last Post](/forum/2-general-talk-about-hikashop/900746-tags-successor-code-super-fast-template-design-for-hikashop#324514 "Hi, Thank you for your input. It's great to get ideas from our users. It doesn't mean we'll be able to do them all, but I least that give us ideas we didn't think about in order to move forward.") 6 years 3 weeks ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:6 Views:1171 | [Last Post](/forum/2-general-talk-about-hikashop/900746-tags-successor-code-super-fast-template-design-for-hikashop#324514 "Hi, Thank you for your input. It's great to get ideas from our users. It doesn't mean we'll be able to do them all, but I least that give us ideas we didn't think about in order to move forward.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 6 years 3 weeks ago | | [](/forum/2-general-talk-about-hikashop/900883-missing-orders) | [Missing Orders](/forum/2-general-talk-about-hikashop/900883-missing-orders "-- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.21 Hi there, My client has reported this 'bug' to me which is somewhat baffling and I have never experienced before: They received notification of new orders being created, the payment processed and received however, the orders DO NOT appear in the Hikashop admin and the order numbers were skipped. This happened 3 times, once on 24th September and twice on 27th. One payment was via Worldpay and the others were via Paypal. I cannot think of any way that this can have happened - how can the system have generated emails, order numbers and sent the user to process the payment but not show these orders in the back end? The only explanation I can think of is that somehow the site was rolled back to a previous backup, before the orders existed - I didn't do it, and neither did the client so that only points to the host Siteground... but for this to happen on two different dates without any warning sounds implausable. Has anyone ever experienced this or something similar and have any idea about what might have happened. I would like to have some explanation for my client who is understandably nervous that this could happen again and that orders may be missed completely. Many thanks in advance for any help. Leila Hodgkins") Category: [General Talk about HikaShop](/forum/2-general-talk-about-hikashop "Suggest your feature requests and ideas for HikaShop") Topic started 6 years 1 month ago, by [Leilahodgkins](/forum/user/5728-leilahodgkins "View Leilahodgkins's Profile") [Last Post](/forum/2-general-talk-about-hikashop/900883-missing-orders#324368 "Hi, First, I would recommend you to check the hikashop_order table via your PHPMyAdmin. The orders might still be there but with a different "order_type", leading to them not appearing on the orders listing. Only orders with the type "sale" will appear there (and all of them should be of that type normally). If the orders are missing from hikashop_order, it means they have been deleted at some point. This can be done manually, or via a mass action. So check if you have any mass action configured in the System>Mass actions menu. It could also be done by third party extensions, especially custom-made ones.") 6 years 1 month ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:967 | [Last Post](/forum/2-general-talk-about-hikashop/900883-missing-orders#324368 "Hi, First, I would recommend you to check the hikashop_order table via your PHPMyAdmin. The orders might still be there but with a different "order_type", leading to them not appearing on the orders listing. Only orders with the type "sale" will appear there (and all of them should be of that type normally). If the orders are missing from hikashop_order, it means they have been deleted at some point. This can be done manually, or via a mass action. So check if you have any mass action configured in the System>Mass actions menu. It could also be done by third party extensions, especially custom-made ones.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 6 years 1 month ago | | [](/forum/2-general-talk-about-hikashop/900845-order-paid-but-missing-in-hikashop) | [Order paid, but missing in HikaShop](/forum/2-general-talk-about-hikashop/900845-order-paid-but-missing-in-hikashop "-- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.21 -- PHP version -- : 7.4 Hi More than once now, I've experienced that an order has somehow been created and paid, but is missing from HikaShop. Checking the email log, the client didn't get an "order is confirmed mail". The client is created in hikashop, but has no orders. But I can see the order in the payment gateway. Do you have any idea as what could cause this strange behavior? Checking the server log, I could see that no-one has accessed the order in the backend. I could also see the callback from the payment gateway: First callback is auth, second is capture Log from the payment gateway:") Category: [General Talk about HikaShop](/forum/2-general-talk-about-hikashop "Suggest your feature requests and ideas for HikaShop") Topic started 6 years 1 month ago, by [dyvel](/forum/user/39996-dyvel "View dyvel's Profile") [Last Post](/forum/2-general-talk-about-hikashop/900845-order-paid-but-missing-in-hikashop#324211 "Hi, I would recommend to check the hikashop_order table via your PHPMyAdmin. Search for the id 4523. Do you see the order there ? If yes, then, there is some data in that order which make it so HikaShop doesn't see it. For example, if the order_type has been changed to something else than "sale" it won't appear on the orders listing interface of the HikaShop backend. If no, then it means that the order has been deleted at some point. It could be done manually, or with a mass action, or by another extension. I would first check if you have mass actions configured. If so, review them. If not, I would check the hikashop_history table to see if there are still records left for that order.") 6 years 1 month ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:987 | [Last Post](/forum/2-general-talk-about-hikashop/900845-order-paid-but-missing-in-hikashop#324211 "Hi, I would recommend to check the hikashop_order table via your PHPMyAdmin. Search for the id 4523. Do you see the order there ? If yes, then, there is some data in that order which make it so HikaShop doesn't see it. For example, if the order_type has been changed to something else than "sale" it won't appear on the orders listing interface of the HikaShop backend. If no, then it means that the order has been deleted at some point. It could be done manually, or with a mass action, or by another extension. I would first check if you have mass actions configured. If so, review them. If not, I would check the hikashop_history table to see if there are still records left for that order.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 6 years 1 month ago | | [](/forum/2-general-talk-about-hikashop/900778-access-level-tabs) | [Access Level (Tabs)](/forum/2-general-talk-about-hikashop/900778-access-level-tabs "-- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.20 -- PHP version -- : 7.2.33 -- Browser(s) name and version -- : Chrome I've configured the access level for a specific user group to hide all the tabs but Customer & Orders. System & Affiliates still show up. System tab doesn't have any submenu under it though. How do I hide these tabs?") Category: [General Talk about HikaShop](/forum/2-general-talk-about-hikashop "Suggest your feature requests and ideas for HikaShop") Topic started 6 years 1 month ago, by [wavemaster](/forum/user/57153-wavemaster "View wavemaster's Profile") [Last Post](/forum/2-general-talk-about-hikashop/900778-access-level-tabs#323862 "Hi, Regarding the system main menu still showing up when you've disabled the ACLs for all its sub menus we actually did a fix for that 2 months ago and it will be in the next version of HikaShop: www.hikashop.com/forum/install-update/90...tem-menu.html#320978 Now regarding the affiliates menu, since you have the orders listing menu still active and the Affiliate sales menu is just the orders listing menu with a filter dropdown preselected, it uses the same ACL and thus it's normal you see it. If you don't use the affiliate system, the best is to disable the affiliate plugin via the Joomla plugins manager. That will remove the whole menu from there. If you do use it, then either you'll be stuck with that menu, or you'll have to edit the file menu / default.php via the menu Display>Views and add some custom code to remove the affiliate menu from there.") 6 years 1 month ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:897 | [Last Post](/forum/2-general-talk-about-hikashop/900778-access-level-tabs#323862 "Hi, Regarding the system main menu still showing up when you've disabled the ACLs for all its sub menus we actually did a fix for that 2 months ago and it will be in the next version of HikaShop: www.hikashop.com/forum/install-update/90...tem-menu.html#320978 Now regarding the affiliates menu, since you have the orders listing menu still active and the Affiliate sales menu is just the orders listing menu with a filter dropdown preselected, it uses the same ACL and thus it's normal you see it. If you don't use the affiliate system, the best is to disable the affiliate plugin via the Joomla plugins manager. That will remove the whole menu from there. If you do use it, then either you'll be stuck with that menu, or you'll have to edit the file menu / default.php via the menu Display>Views and add some custom code to remove the affiliate menu from there.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 6 years 1 month ago | | [](/forum/2-general-talk-about-hikashop/900658-hikashop-joomla-templates) | [Hikashop Joomla Templates](/forum/2-general-talk-about-hikashop/900658-hikashop-joomla-templates "Hi, I was looking at the Views in Hikashop. All of the back-end views are for Isis and Hathor template. Both templates are depreciated. So now I wonder if I'm missing stuff in my backend that could be worth having. Are you gonna change that to backed views for Beez3 and protostar ?") Category: [General Talk about HikaShop](/forum/2-general-talk-about-hikashop "Suggest your feature requests and ideas for HikaShop") Topic started 6 years 2 months ago, by [Borburgh](/forum/user/59804-borburgh "View Borburgh's Profile") [Last Post](/forum/2-general-talk-about-hikashop/900658-hikashop-joomla-templates#323286 "Hello, Every views in Hikashop are for all templates you have installed on your website, the code of the views will stay the same, and if you customize the code of the view's file for one template, then that modification will only be present when you'll enable that same template. Kind regards, Mohamed.") 6 years 2 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:1 Views:892 | [Last Post](/forum/2-general-talk-about-hikashop/900658-hikashop-joomla-templates#323286 "Hello, Every views in Hikashop are for all templates you have installed on your website, the code of the views will stay the same, and if you customize the code of the view's file for one template, then that modification will only be present when you'll enable that same template. Kind regards, Mohamed.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 6 years 2 months ago | | [](/forum/2-general-talk-about-hikashop/900515-vote-and-mixitup) | [Vote and MixItUp](/forum/2-general-talk-about-hikashop/900515-vote-and-mixitup "Hi, since the reviews do not load Ajax, I decided to use , it does what I want, but a problem arises after a new vote is created and helpful vote, it stops working. I think the problem comes from the...") Category: [General Talk about HikaShop](/forum/2-general-talk-about-hikashop "Suggest your feature requests and ideas for HikaShop") Topic started 6 years 3 months ago, by [neo191987](/forum/user/35364-neo191987 "View neo191987's Profile") [Last Post](/forum/2-general-talk-about-hikashop/900515-vote-and-mixitup#322592 "I understand that, I just wanted guidance. You could write that it is related to the code below, because I was looking for a voting script in which to add a function before executing the voting...") 6 years 3 months ago by [neo191987](/forum/user/35364-neo191987 "View neo191987's Profile") | Replies:2 Views:1040 | [Last Post](/forum/2-general-talk-about-hikashop/900515-vote-and-mixitup#322592 "I understand that, I just wanted guidance. You could write that it is related to the code below, because I was looking for a voting script in which to add a function before executing the voting...") by [neo191987](/forum/user/35364-neo191987 "View neo191987's Profile") 6 years 3 months ago | | [](/forum/2-general-talk-about-hikashop/50375-re-payment-plugin-for-klarna) | [Re: Payment plugin for Klarna](/forum/2-general-talk-about-hikashop/50375-re-payment-plugin-for-klarna "Klarna payment service is a major player in Scandinavia and is used by most webshops. It has a good reputation and is popular by customers. For private customers it is very trustworthy and those who...") Category: [General Talk about HikaShop](/forum/2-general-talk-about-hikashop "Suggest your feature requests and ideas for HikaShop") Topic started 14 years 5 months ago, by [jansuhr](/forum/user/6377-jansuhr "View jansuhr's Profile") [Last Post](/forum/2-general-talk-about-hikashop/50375-re-payment-plugin-for-klarna?start=120#322273 "Thx") 6 years 3 months ago by [Rkss](/forum/user/59713-rkss "View Rkss's Profile") - [1](/forum/2-general-talk-about-hikashop/50375-re-payment-plugin-for-klarna?start=0 "Page:1") - [2](/forum/2-general-talk-about-hikashop/50375-re-payment-plugin-for-klarna?start=20 "Page:2") - [3](/forum/2-general-talk-about-hikashop/50375-re-payment-plugin-for-klarna?start=40 "Page:3") - ... - [7](/forum/2-general-talk-about-hikashop/50375-re-payment-plugin-for-klarna?start=120 "Page:7") | Replies:122 Views:36k | [Last Post](/forum/2-general-talk-about-hikashop/50375-re-payment-plugin-for-klarna?start=120#322273 "Thx") by [Rkss](/forum/user/59713-rkss "View Rkss's Profile") 6 years 3 months ago | | [](/forum/2-general-talk-about-hikashop/900379-expired-subscriptions) | [Expired subscriptions](/forum/2-general-talk-about-hikashop/900379-expired-subscriptions "Hi, I sent you an email earlier today, but no one answered. I have 2 expired subscriptions for HikaShop Business and HikaSubscription which I could not pay on time. Now I want to renew my licenses for...") Category: [General Talk about HikaShop](/forum/2-general-talk-about-hikashop "Suggest your feature requests and ideas for HikaShop") Topic started 6 years 3 months ago, by [neo191987](/forum/user/35364-neo191987 "View neo191987's Profile") [Last Post](/forum/2-general-talk-about-hikashop/900379-expired-subscriptions#321916 "Ok. No problems. I did not receive your response in time by email and I had to act quickly because I did not know how long the other 2 subscriptions were valid. I have already restored 3/4 of the...") 6 years 3 months ago by [neo191987](/forum/user/35364-neo191987 "View neo191987's Profile") | Replies:5 Views:1183 | [Last Post](/forum/2-general-talk-about-hikashop/900379-expired-subscriptions#321916 "Ok. No problems. I did not receive your response in time by email and I had to act quickly because I did not know how long the other 2 subscriptions were valid. I have already restored 3/4 of the...") by [neo191987](/forum/user/35364-neo191987 "View neo191987's Profile") 6 years 3 months ago | | [](/forum/2-general-talk-about-hikashop/900264-read-only-view-of-orders-in-administrator) | [Read only view of orders in administrator](/forum/2-general-talk-about-hikashop/900264-read-only-view-of-orders-in-administrator "-- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9 -- PHP version -- : 7.3 Is there any built-in way of providing a manager user group read-only access to the back-end order list? Before I reinvent the wheel and roll a simple component to do that!") Category: [General Talk about HikaShop](/forum/2-general-talk-about-hikashop "Suggest your feature requests and ideas for HikaShop") Topic started 6 years 4 months ago, by [brainforge](/forum/user/423-brainforge "View brainforge's Profile") [Last Post](/forum/2-general-talk-about-hikashop/900264-read-only-view-of-orders-in-administrator#321235 "Hi, Check that the user you're using for your test is not in another user group, like the user group "registered". Because otherwise, he will still see the interface.") 6 years 4 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:1060 | [Last Post](/forum/2-general-talk-about-hikashop/900264-read-only-view-of-orders-in-administrator#321235 "Hi, Check that the user you're using for your test is not in another user group, like the user group "registered". Because otherwise, he will still see the interface.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 6 years 4 months ago | | [](/forum/2-general-talk-about-hikashop/900231-jquery-not-working-on-some-forms) | [jquery not working on some forms](/forum/2-general-talk-about-hikashop/900231-jquery-not-working-on-some-forms "-- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.19 -- PHP version -- : 7.2.27 -- Browser(s) name and version -- : Chrome 83.0.4103.106 (Official Build) (64-bit) Hello using Joomla 3.9.19 and Hikashop Starter 4.3.0 I need to add pieces of jquery to address forms (e.g. in order to change background-color of firstname inputbox when focused), but sometimes - e.g.when openining the form via Usercontrol panel - it seems not to be possible, nothing happens. Does it depend on something concerning ajax? Is there a way to bypass the problem? Thank you very much Ruggero") Category: [General Talk about HikaShop](/forum/2-general-talk-about-hikashop "Suggest your feature requests and ideas for HikaShop") Topic started 6 years 4 months ago, by [coquin](/forum/user/59497-coquin "View coquin's Profile") [Last Post](/forum/2-general-talk-about-hikashop/900231-jquery-not-working-on-some-forms#321167 "Got it! Thank you Nicolas, I'm very grateful. ruggero") 6 years 4 months ago by [coquin](/forum/user/59497-coquin "View coquin's Profile") | Replies:5 Views:1038 | [Last Post](/forum/2-general-talk-about-hikashop/900231-jquery-not-working-on-some-forms#321167 "Got it! Thank you Nicolas, I'm very grateful. ruggero") by [coquin](/forum/user/59497-coquin "View coquin's Profile") 6 years 4 months ago | | [](/forum/2-general-talk-about-hikashop/899961-attaching-option-pdf-dowload-to-selected-products) | [Attaching option pdf dowload to selected products](/forum/2-general-talk-about-hikashop/899961-attaching-option-pdf-dowload-to-selected-products "-- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.18 -- PHP version -- : 7.2.31 -- Browser(s) name and version -- : 68.0.3618.125 Hi, In our online Pharmacy we sell some products that can only be issued over the counter (e.g. cod and pickup). This is because the pharmacist is legally required to discuss certain health issues before dispensing some drugs. Our process would be sped up if we could provide the related questions as online forms at the time of sale. These could be submitted or emailed to let us know if there are any major issues or circumstances that need to be discussed in private rather than in front of other customers. We are looking for the best way to do this that prompts the user to, optionally, download or complete the form as part of the purchase to checkout workflow. Also we'd need a way to roll this out using mass actions or something similar because there are so many products (8000) and a range of question sets. However, we do have codes and keywords that uniquely identify the different groups and products. Thanks for you assistance and suggestions, Ian and Stu") Category: [General Talk about HikaShop](/forum/2-general-talk-about-hikashop "Suggest your feature requests and ideas for HikaShop") Topic started 6 years 5 months ago, by [smithshop123](/forum/user/17903-smithshop123 "View smithshop123's Profile") [Last Post](/forum/2-general-talk-about-hikashop/899961-attaching-option-pdf-dowload-to-selected-products#319680 "Hi, I think you'll want to create custom fields of table "order" via the menu Display>Custom fields. You could either directly have input fields so that the customers could answer the questions on your website, or you could have a "link" custom field for the download of the PDF and potentially an "ajax file" one to upload back the filled in PDF. And to restrict the custom fields to a group of products, you can create an unpublished category (so that it doesn't appear on the listing of the categories on your frontend), and select it in your custom fields' "categories" option and in the "categories" option of the products it concerns.") 6 years 5 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:1023 | [Last Post](/forum/2-general-talk-about-hikashop/899961-attaching-option-pdf-dowload-to-selected-products#319680 "Hi, I think you'll want to create custom fields of table "order" via the menu Display>Custom fields. You could either directly have input fields so that the customers could answer the questions on your website, or you could have a "link" custom field for the download of the PDF and potentially an "ajax file" one to upload back the filled in PDF. And to restrict the custom fields to a group of products, you can create an unpublished category (so that it doesn't appear on the listing of the categories on your frontend), and select it in your custom fields' "categories" option and in the "categories" option of the products it concerns.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 6 years 5 months ago | | [ ](#forumtop) | | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.055 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)