[Skip to main content](#vessel-content) Board Categories General Talk about HikaShop ## # [General Talk about HikaShop](/forum/2-general-talk-about-hikashop "View Category 'General Talk about HikaShop'") 5224 topics | Suggest your feature requests and ideas for HikaShop | |---| ## | [ ](#forumbottom) | Subject | Replies / Views | Last Post | |---|---|---|---| | [](/forum/2-general-talk-about-hikashop/908592-finder-cronjob-error) | [Finder CronJob error](/forum/2-general-talk-about-hikashop/908592-finder-cronjob-error "-- HikaShop version -- : 5.1.1 -- Joomla version -- : 5.1.4 -- PHP version -- : 8.2.20 Hi, When running the CronJob ‘/opt/php82/bin/php -d memory_limit=512M /home/httpd/vhosts/example.ch/test.example.ch/cli/joomla.php finder:index' or '/opt/php82/bin/php -d memory_limit=512M /home/httpd/vhosts/example.ch/test.example.ch/cli/joomla.php finder:index purge' I get the error: In image.php line 61: Call to undefined method Joomla\CMS\Application\ConsoleApplication::getTemp late() ... The error only occurs if the plugin ‘Smart Search - HikaShop Products’ is activated, otherwise the indexing via CronJob works perfectly. Tested with Joomla 5.1.4 and HikaShop Business 5.1.0 + 5.1.1. Thanks for checking Stefan") Category: [General Talk about HikaShop](/forum/2-general-talk-about-hikashop "Suggest your feature requests and ideas for HikaShop") Topic started 2 years 1 month ago, by [smart web](/forum/user/52782-smart-web "View smart web's Profile") [Last Post](/forum/2-general-talk-about-hikashop/908592-finder-cronjob-error#363115 "Thank you for the quick patch, Nicolas. I am happy to confirm that the CronJob is working correctly again. I have just tested this on two systems with Joomla 5.1.4 and HikaShop Business 5.1.1.") 2 years 1 month ago by [smart web](/forum/user/52782-smart-web "View smart web's Profile") | Replies:2 Views:768 | [Last Post](/forum/2-general-talk-about-hikashop/908592-finder-cronjob-error#363115 "Thank you for the quick patch, Nicolas. I am happy to confirm that the CronJob is working correctly again. I have just tested this on two systems with Joomla 5.1.4 and HikaShop Business 5.1.1.") by [smart web](/forum/user/52782-smart-web "View smart web's Profile") 2 years 1 month ago | | [](/forum/2-general-talk-about-hikashop/908476-how-to-implement-this-system-in-hikashop) | [how to implement this system in hikashop?](/forum/2-general-talk-about-hikashop/908476-how-to-implement-this-system-in-hikashop "hi Simplified and simulated, my need is: I want to start a volume sales system that is incremental. For example, a customer buys one gigabyte with a 6-month validity period, and when he uses up one gigabyte of his volume in 2 months and runs out, he only needs to buy new volume, and if the time validity of the plan he purchased is over, It is necessary to extend only the time of the plan. 1- I am worried that since this is the first time I want to start such a system, maybe I have missed a scenario and this design is wrong. I would be grateful if you could give more explanations in this scenario. Obviously you are more experienced. 2- If such a system is to be designed with hikashop, I guess I should use hikasub and sell a pair of products together. That is, the usable time and the usable volume of the two products are separate, but they are sold together when the time is sold, and when the time runs out, a custom php function is executed by hikasub or hikashop's cron system. If you have any advice on this, I would appreciate it.") Category: [General Talk about HikaShop](/forum/2-general-talk-about-hikashop "Suggest your feature requests and ideas for HikaShop") Topic started 2 years 2 months ago, by [sadaf3d](/forum/user/46256-sadaf3d "View sadaf3d's Profile") [Last Post](/forum/2-general-talk-about-hikashop/908476-how-to-implement-this-system-in-hikashop#362544 "Hi, Indeed, HikaSubcription seems appropriated for what you want to do. With HikaSubscription, you can configure when the use is notified? So for example, you can notify the user when his subscription expires, and 1 week before it expires in order to tell him that he needs to renew. When the time runs out, HikaSubscription will fire an event of the Subscription API: www.hikashop.com/support/documentation/1...#subscription_plugin So, you want to create a Joomla plugin of the group "hikashop" and implement the events you want to interact with the system using the subscription. That way, when a subscription is created, expires, is extended, your plugin can contact your system using the subscription to notify it of the status of the subscription. For the volume data top up, you probably want to have a normal HikaShop product, and when it is purchased, your plugin would also implement the events of the order API of HikaShop ( www.hikashop.com/support/documentation/6...mentation.html#order ) in order to notify the system using the subscription to notify it that a top up product has been purchased.") 2 years 2 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:840 | [Last Post](/forum/2-general-talk-about-hikashop/908476-how-to-implement-this-system-in-hikashop#362544 "Hi, Indeed, HikaSubcription seems appropriated for what you want to do. With HikaSubscription, you can configure when the use is notified? So for example, you can notify the user when his subscription expires, and 1 week before it expires in order to tell him that he needs to renew. When the time runs out, HikaSubscription will fire an event of the Subscription API: www.hikashop.com/support/documentation/1...#subscription_plugin So, you want to create a Joomla plugin of the group "hikashop" and implement the events you want to interact with the system using the subscription. That way, when a subscription is created, expires, is extended, your plugin can contact your system using the subscription to notify it of the status of the subscription. For the volume data top up, you probably want to have a normal HikaShop product, and when it is purchased, your plugin would also implement the events of the order API of HikaShop ( www.hikashop.com/support/documentation/6...mentation.html#order ) in order to notify the system using the subscription to notify it that a top up product has been purchased.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 2 years 2 months ago | | [](/forum/2-general-talk-about-hikashop/82634-no-download-link-for-files) | [No download Link for files](/forum/2-general-talk-about-hikashop/82634-no-download-link-for-files "my payment went through perfectly... I got the email. but there was no download link to the file i purchased.") Category: [General Talk about HikaShop](/forum/2-general-talk-about-hikashop "Suggest your feature requests and ideas for HikaShop") Topic started 13 years 5 months ago, by [eliyingling](/forum/user/19231-eliyingling "View eliyingling's Profile") [Last Post](/forum/2-general-talk-about-hikashop/82634-no-download-link-for-files#362130 "Hi, This is the email sent when the order is created. HikaShop sends a second email once the order is confirmed, after the payment. And the download link should be in this second email. Did you receive the second email sent to the customer for that order ? What is the order status of this order ? Can you provide a screenshot of the order's history ? Can you check the emails for that order in the Customers>Email history menu ? It's possible the email was sent but not delivered.") 2 years 3 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:14 Views:2045 | [Last Post](/forum/2-general-talk-about-hikashop/82634-no-download-link-for-files#362130 "Hi, This is the email sent when the order is created. HikaShop sends a second email once the order is confirmed, after the payment. And the download link should be in this second email. Did you receive the second email sent to the customer for that order ? What is the order status of this order ? Can you provide a screenshot of the order's history ? Can you check the emails for that order in the Customers>Email history menu ? It's possible the email was sent but not delivered.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 2 years 3 months ago | | [](/forum/2-general-talk-about-hikashop/38305-terms-conditions) | [Terms & Conditions](/forum/2-general-talk-about-hikashop/38305-terms-conditions "Hi Everyone How I want to put terms & conditions on Hika Shop where do i change/edit the terms and conditions Thanks Linda") Category: [General Talk about HikaShop](/forum/2-general-talk-about-hikashop "Suggest your feature requests and ideas for HikaShop") Topic started 14 years 8 months ago, by [sammyboy1](/forum/user/5303-sammyboy1 "View sammyboy1's Profile") [Last Post](/forum/2-general-talk-about-hikashop/38305-terms-conditions#361793 "Hi, Did you restrict the article based on the access level, or on the language ? The article needs to be with a public access, and the language needs to be either the current language, all languages, or it can be for another language, but another article needs to be associated for the current language. Also, if the article is trashed, it won't work, or things like that.") 2 years 4 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:2294 | [Last Post](/forum/2-general-talk-about-hikashop/38305-terms-conditions#361793 "Hi, Did you restrict the article based on the access level, or on the language ? The article needs to be with a public access, and the language needs to be either the current language, all languages, or it can be for another language, but another article needs to be associated for the current language. Also, if the article is trashed, it won't work, or things like that.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 2 years 4 months ago | | [](/forum/2-general-talk-about-hikashop/908317-adding-product-and-categories---suggestions) | [Adding product and categories – suggestions](/forum/2-general-talk-about-hikashop/908317-adding-product-and-categories---suggestions "Suggestion 1 – adding products I see that that many people have a problem with adding products with the same name. That causes alias error and administrator don’t know what to do. It would me a much simpler if alias auto generate with some postfix ex product-2, product-3 etc. That will not cause problems. Many no technical users don’t know what to do. Suggestion 2 – adding prices I see also that adding prices is a bit confusing for lot of users. In my opinion It’s should looks like that: 1. Select VAT rate (dropdown) 2. Select with tax / without tax (checkbox that is selected default by with tax) 3. Input filed with price (if you select in step 2 with tax that you can only input prices with tax, price without tax will only display read-only). Users in many case have a problem because you have two writable fields. One writable filed will simplify a much a whole process (you can chose to input with or without tax). HikaShop it’s great but that a little things make a UX much harder for no technical users. Ps. Block builder in views is great!") Category: [General Talk about HikaShop](/forum/2-general-talk-about-hikashop "Suggest your feature requests and ideas for HikaShop") Topic started 2 years 4 months ago, by [Bprak](/forum/user/34235-bprak "View Bprak's Profile") [Last Post](/forum/2-general-talk-about-hikashop/908317-adding-product-and-categories---suggestions#361749 "Awesome! HikaShop is the best!") 2 years 4 months ago by [Bprak](/forum/user/34235-bprak "View Bprak's Profile") | Replies:2 Views:974 | [Last Post](/forum/2-general-talk-about-hikashop/908317-adding-product-and-categories---suggestions#361749 "Awesome! HikaShop is the best!") by [Bprak](/forum/user/34235-bprak "View Bprak's Profile") 2 years 4 months ago | | [](/forum/2-general-talk-about-hikashop/897256-order-confirmation-e-mail-not-received-by-admin) | [Order Confirmation E-mail not Received by Admin](/forum/2-general-talk-about-hikashop/897256-order-confirmation-e-mail-not-received-by-admin "-- HikaShop version -- : 4.0.3 HikaShop Essential -- Joomla version -- : 3.9.4 -- PHP version -- : 7.1.27 -- Browser(s) name and version -- : Firefox 60.6 Dear Hikashop Team, Thanks for the latest update to 4.0.3. I have the HikaShop Essential version and I have noticed that when an order is confirmed (through the Bank transfer) a confirmation e-mail of the order is not sent to my site’s admin e-mail address. This did happen up until HikaShop Essential 4.0.2 and I believe this happens automatically. Is this something you have now stopped from happening in the latest Essential version? Is it an additional option now, if so where can it be configured? Or is this a bug? After a test, the confirmation e-mail of the order is sent as it should be in HikaShop Starter 4.0.3 Thanks for your support. Regards, Mr B") Category: [General Talk about HikaShop](/forum/2-general-talk-about-hikashop "Suggest your feature requests and ideas for HikaShop") Topic started 7 years 6 months ago, by [Te-Q²](/forum/user/10967-te-q-2 "View Te-Q²'s Profile") [Last Post](/forum/2-general-talk-about-hikashop/897256-order-confirmation-e-mail-not-received-by-admin#361521 "not sure why this happened, we made a new alias coming from the local domain, used this in Hikashop email settings, all is working again! Thank you for your quick reply!") 2 years 4 months ago by [StefanTwigt](/forum/user/37265-stefantwigt "View StefanTwigt's Profile") | Replies:6 Views:2247 | [Last Post](/forum/2-general-talk-about-hikashop/897256-order-confirmation-e-mail-not-received-by-admin#361521 "not sure why this happened, we made a new alias coming from the local domain, used this in Hikashop email settings, all is working again! Thank you for your quick reply!") by [StefanTwigt](/forum/user/37265-stefantwigt "View StefanTwigt's Profile") 2 years 4 months ago | | [](/forum/2-general-talk-about-hikashop/57564-re-can-a-user-edit-their-order) | [Re: can a user edit their order?](/forum/2-general-talk-about-hikashop/57564-re-can-a-user-edit-their-order "I need for a user to be able to go into their account and to their order and be able to edit it after they have placed an order. Is this possible? Particularly the custom order fields is what I need them to be able to go back into as they are unlikely to know the answers when they place the order. For example, one of the custom fields is asking them what car rental company they will be using during their stay, but they might not know that when placing the order, but should have the ability to update that once they find out. thank you") Category: [General Talk about HikaShop](/forum/2-general-talk-about-hikashop "Suggest your feature requests and ideas for HikaShop") Topic started 14 years 3 months ago, by [jrod](/forum/user/8164-jrod "View jrod's Profile") [Last Post](/forum/2-general-talk-about-hikashop/57564-re-can-a-user-edit-their-order#361268 "Hi, There is no way for the customers to edit their order. That could cause many issues. For example, if the custom item field values would be tied to the price of the product, or if the coupon would change the total amount, this might lead to the shipping method selected during the checkout not being valid anymore, taxes to be recalculated, etc. It's basically a can of worms to allow for that. What we did however since then is that you can provide your customers with a way to contact you easily from their order. So if you provide access to the order history, via a menu item of the type "HikaShop order listing" or "HikaShop user control panel" or via the link in the email notifications, users can see a "contact us about your order" button. When they click on it, they get a contact form, where they can enter information. There, you can display extra fields by creating custom fields of the table "contact" via the menu Display>Custom fields. You'll then receive an email when the user validates the contact form. You can control whether to display the button or not based on the status of the order by toggling the order statuses under the "contact button" column of the System>Order statuses menu in HikaShop. That way, you can control the information they provide you, and manually modify the order for them in the backend.") 2 years 5 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:2267 | [Last Post](/forum/2-general-talk-about-hikashop/57564-re-can-a-user-edit-their-order#361268 "Hi, There is no way for the customers to edit their order. That could cause many issues. For example, if the custom item field values would be tied to the price of the product, or if the coupon would change the total amount, this might lead to the shipping method selected during the checkout not being valid anymore, taxes to be recalculated, etc. It's basically a can of worms to allow for that. What we did however since then is that you can provide your customers with a way to contact you easily from their order. So if you provide access to the order history, via a menu item of the type "HikaShop order listing" or "HikaShop user control panel" or via the link in the email notifications, users can see a "contact us about your order" button. When they click on it, they get a contact form, where they can enter information. There, you can display extra fields by creating custom fields of the table "contact" via the menu Display>Custom fields. You'll then receive an email when the user validates the contact form. You can control whether to display the button or not based on the status of the order by toggling the order statuses under the "contact button" column of the System>Order statuses menu in HikaShop. That way, you can control the information they provide you, and manually modify the order for them in the backend.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 2 years 5 months ago | | [](/forum/2-general-talk-about-hikashop/908213-custom-upload-path-for-a-specific-file-type) | [Custom upload path for a specific file type](/forum/2-general-talk-about-hikashop/908213-custom-upload-path-for-a-specific-file-type "Hi, I am trying to set a custom upload path for a specific file type such as audio and video files. Can the path be changed for example via") Category: [General Talk about HikaShop](/forum/2-general-talk-about-hikashop "Suggest your feature requests and ideas for HikaShop") Topic started 2 years 5 months ago, by [neo191987](/forum/user/35364-neo191987 "View neo191987's Profile") [Last Post](/forum/2-general-talk-about-hikashop/908213-custom-upload-path-for-a-specific-file-type#361235 "Hi, If you want to do that, the simplest is to directly add your code in the function getPath of the file administrator/components/com_hikashop/classes/file.php You would have to look in $_REQUEST and $_FILES in order to see what is going on in order to customize the upload folder on the fly. It won't be simple as there are many cases to take into account. You can't do it with just onBeforeFileCreate. First, onBeforeFileCreate doesn't allow you to do that, and second, even if it did, you not only need to adapt the path on the fly for the upload, but also everywhere where the files are loaded / displayed. The $path function is called everywhere HikaShop needs to add / remove / get files. Also, note that if you modify directly administrator/components/com_hikashop/classes/file.php you'll loose your changes each time you update HikaShop. So you'll have to reapply them after the update. Ideally, you want to create an override of that file as explained here: www.hikashop.com/support/documentation/6...ntation.html#classes") 2 years 5 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:836 | [Last Post](/forum/2-general-talk-about-hikashop/908213-custom-upload-path-for-a-specific-file-type#361235 "Hi, If you want to do that, the simplest is to directly add your code in the function getPath of the file administrator/components/com_hikashop/classes/file.php You would have to look in $_REQUEST and $_FILES in order to see what is going on in order to customize the upload folder on the fly. It won't be simple as there are many cases to take into account. You can't do it with just onBeforeFileCreate. First, onBeforeFileCreate doesn't allow you to do that, and second, even if it did, you not only need to adapt the path on the fly for the upload, but also everywhere where the files are loaded / displayed. The $path function is called everywhere HikaShop needs to add / remove / get files. Also, note that if you modify directly administrator/components/com_hikashop/classes/file.php you'll loose your changes each time you update HikaShop. So you'll have to reapply them after the update. Ideally, you want to create an override of that file as explained here: www.hikashop.com/support/documentation/6...ntation.html#classes") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 2 years 5 months ago | | [](/forum/2-general-talk-about-hikashop/908153-stock-inventory-management-physical-product-location) | [Stock/Inventory management, Physical product location](/forum/2-general-talk-about-hikashop/908153-stock-inventory-management-physical-product-location "-- HikaShop version -- : 5.0.4 -- Joomla version -- : 5.1 -- PHP version -- : 8.2 -- Browser(s) name and version -- : chrome Hello, i was wondering if it would be possible to use hikashop just for stock managament, I see it has many features which might do it. I was thinking of managing my inventory with hikashop, so i can have info where is which item located, then when i take it, i just do fake checkout(then stock goes down by quantity). I have 3 different location of garages where is store old spare parts, so location is very important info. Location info should be displayed on the front end on the product page. Would it be possible to have information of exact quantity of certain item(product) at certain location with existing Hikashop features, and how?") Category: [General Talk about HikaShop](/forum/2-general-talk-about-hikashop "Suggest your feature requests and ideas for HikaShop") Topic started 2 years 5 months ago, by [dado023](/forum/user/2265-dado023 "View dado023's Profile") [Last Post](/forum/2-general-talk-about-hikashop/908153-stock-inventory-management-physical-product-location#360946 "Hi, Yes, the Joomla version on the demo website is out of date. We can't update it. The developers of the template we're using on the demo website closed shop and didn't port it for Joomla 4 and 5. We need to redo the website from scratch. It's something we plan on addressing. For now, stock is not linked to warehouses. So this warehouse feature won't help you do what you want, and that's why I didn't mention it in my previous message.") 2 years 5 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:1160 | [Last Post](/forum/2-general-talk-about-hikashop/908153-stock-inventory-management-physical-product-location#360946 "Hi, Yes, the Joomla version on the demo website is out of date. We can't update it. The developers of the template we're using on the demo website closed shop and didn't port it for Joomla 4 and 5. We need to redo the website from scratch. It's something we plan on addressing. For now, stock is not linked to warehouses. So this warehouse feature won't help you do what you want, and that's why I didn't mention it in my previous message.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 2 years 5 months ago | | [](/forum/2-general-talk-about-hikashop/908144-privacy-consent) | [Privacy consent](/forum/2-general-talk-about-hikashop/908144-privacy-consent "-- Joomla version -- : 5 -- PHP version -- : 8 -- Browser(s) name and version -- : Firefox I activated the Joomla Privacy Consent Plugin, that provides a Privacy Consent Feature in Registration forms. The Hikashop Registration Form (in the "checkout / sub_block_login_registration.php"-View) then shows the corresponding text and labels, but not the Input Check boxes (see attachment). The input boxes are in the html code, but with a "display:none" style. On the other hand, the Privacy Consent can be checked in the Joomla Registration Form. Is there any way to show these checkboxes in the Hikashop Registration Form? Hikashop Registration Form Joomla Registration Form") Category: [General Talk about HikaShop](/forum/2-general-talk-about-hikashop "Suggest your feature requests and ideas for HikaShop") Topic started 2 years 5 months ago, by [wurst@cellendes.com](/forum/user/81882-wurst-cellendes-com "View wurst@cellendes.com's Profile") [Last Post](/forum/2-general-talk-about-hikashop/908144-privacy-consent#360910 "indeed, the RCA Theme template "Explorer" seems to miss these css classes. I copied the classes into this template and now it shows the selected button in green or red: Thank you very much for your help!!") 2 years 5 months ago by [wurst@cellendes.com](/forum/user/81882-wurst-cellendes-com "View wurst@cellendes.com's Profile") | Replies:4 Views:1114 | [Last Post](/forum/2-general-talk-about-hikashop/908144-privacy-consent#360910 "indeed, the RCA Theme template "Explorer" seems to miss these css classes. I copied the classes into this template and now it shows the selected button in green or red: Thank you very much for your help!!") by [wurst@cellendes.com](/forum/user/81882-wurst-cellendes-com "View wurst@cellendes.com's Profile") 2 years 5 months ago | | [](/forum/2-general-talk-about-hikashop/908131-does-hikashop-have-stock-minimum-quantity-email-alert-notification) | [Does hikashop have stock minimum quantity email alert/notification?](/forum/2-general-talk-about-hikashop/908131-does-hikashop-have-stock-minimum-quantity-email-alert-notification "-- HikaShop version -- : 5.0.4 -- Joomla version -- : 5.1 -- PHP version -- : 8.2 Hello, I am wondering if hikashop has an option to alert the webmaster if certain product stock level goes down to ie. 5 last products? So he can replenish the stock with new stock. thank you") Category: [General Talk about HikaShop](/forum/2-general-talk-about-hikashop "Suggest your feature requests and ideas for HikaShop") Topic started 2 years 5 months ago, by [dado023](/forum/user/2265-dado023 "View dado023's Profile") [Last Post](/forum/2-general-talk-about-hikashop/908131-does-hikashop-have-stock-minimum-quantity-email-alert-notification#360819 "Hi, Yes. You have the HikaShop out of stock plugin which is pre installed with HikaShop and which you can configure via the Joomla plugins manager. Note that this plugin requires the cron task to be setup: www.hikashop.com/support/documentation/5...ashop-cron-task.html") 2 years 5 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:923 | [Last Post](/forum/2-general-talk-about-hikashop/908131-does-hikashop-have-stock-minimum-quantity-email-alert-notification#360819 "Hi, Yes. You have the HikaShop out of stock plugin which is pre installed with HikaShop and which you can configure via the Joomla plugins manager. Note that this plugin requires the cron task to be setup: www.hikashop.com/support/documentation/5...ashop-cron-task.html") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 2 years 5 months ago | | [](/forum/2-general-talk-about-hikashop/908056-emails-by-hikashop) | [Emails by HikaShop](/forum/2-general-talk-about-hikashop/908056-emails-by-hikashop "-- HikaShop version -- : 5.0.4 -- Joomla version -- : 5.0.3 -- PHP version -- : 8.1.26 Is it possible to customize the layout of emails sent by HikaShop?") Category: [General Talk about HikaShop](/forum/2-general-talk-about-hikashop "Suggest your feature requests and ideas for HikaShop") Topic started 2 years 6 months ago, by [iMordecai](/forum/user/73657-imordecai "View iMordecai's Profile") [Last Post](/forum/2-general-talk-about-hikashop/908056-emails-by-hikashop#360442 "Hello, It's possible yes, have a look on this , you have to edit the content via the HTML Version (or text and preload version if you have enough knowledge for this). You can help you with the preview button in the toolbar, this will display the result of your custom. Regards") 2 years 6 months ago by [Philip](/forum/user/34318-philip "View Philip's Profile") | Replies:1 Views:899 | [Last Post](/forum/2-general-talk-about-hikashop/908056-emails-by-hikashop#360442 "Hello, It's possible yes, have a look on this , you have to edit the content via the HTML Version (or text and preload version if you have enough knowledge for this). You can help you with the preview button in the toolbar, this will display the result of your custom. Regards") by [Philip](/forum/user/34318-philip "View Philip's Profile") 2 years 6 months ago | | [](/forum/2-general-talk-about-hikashop/907996-creating-an-item-lending-library-with-hikashop) | [Creating an item lending library with Hikashop](/forum/2-general-talk-about-hikashop/907996-creating-an-item-lending-library-with-hikashop "Hi I need to setup Hikashop that will allow users to lend an item / pay €20 / then get refunded on return of the item. The item will be lent for a period of 2 weeks. The item needs to be shown as out of stock (out on loan) with a return date on the frontend and backend. * For the 2 week period would it be possible to create a custom field that captures the orderCreated timestamp + 2 weeks? * Can a reminder email be triggered 2 days before the return date of the item? Would this be achieved with a mass action or is there some other plugin? * Can items be refunded (via stripe) using the hikashop backend or do we have to login to Stripe to do the refunds Thanks for any advice") Category: [General Talk about HikaShop](/forum/2-general-talk-about-hikashop "Suggest your feature requests and ideas for HikaShop") Topic started 2 years 7 months ago, by [huwhuw](/forum/user/35272-huwhuw "View huwhuw's Profile") [Last Post](/forum/2-general-talk-about-hikashop/907996-creating-an-item-lending-library-with-hikashop#360142 "Hi, 1. You could create a product mass action with a trigger "every hour", a filter product_quantity = 0 and an action "run MySQL query" with a query like this: where 1209600 is the number of seconds in 2 weeks. Once you've configured your cron task ( www.hikashop.com/support/documentation/5...ashop-cron-task.html ), HikaShop will run this mass action once every hour. And when it finds a product with a stock at 0 and without a "sale start date" set, it will set its sale start date to 2 weeks into the future. That way, on the frontend, the users will see a message like "the product will be sold starting on the 2024/04/17". And you can customize it with a translation override ( www.hikashop.com/download/languages.html#modify ) to say what you want like "the product is being lent to someone at the moment. It is expected to be returned on the 2024/04/17 at the latest". When the product is returned, you can just set back the stock to 1 and empty the "sale start date" in the product. 2. You could create an order mass action with a trigger "every hour", a filter order_invoice_created >= {time}+1036800 and an action "send an email". In the email address field of the action you can enter user.user_email and it will send the email to the user of the order. In the subject and body fields of the email, you can use tags like {order_number} or {order_invoice_number} Note however that you don't have access to the data of the products of the order. That would require some development work to customize the mass action email via the System>Emails menu of HikaShop. But I suppose that you could just write a generic text like : Please note that you only have 2 days left to return the products you borrowed with the order {order_number} 3. You would have to do this via your Stripe merchant interface. 4. There is one big caveat with what you want to do: Normally, a payment gateway gets a commission on a payment. And if you refund the payment, the commission fee is returned to you. This means that the payment gateway didn't make any money on the process. Worst, they lost money because they still had to pay for the transaction and the refund to be processed on the banks networks. I doubt that it will sit well with Stripe that you refund all the payments made by your users and they'll probably make you stop after a while, once they detect the anomaly. A payment is actually done in two steps: - first, the payment gateway asks the bank if the transaction is possible and the bank reserves the funds. This is called "authorize" - second, the payment gateway "capture" the amount made available by the "authorize". A transaction can usually stay "authorized" for a few weeks before it is cancelled or captured. This is what is used by car rental companies : they authorize something like 500€ on your card when you get the rental. When you give back the car, the authorization is cancelled, or if there was a problem some of the money or all of the money will be captured. Stripe has that capability: docs.stripe.com/payments/extended-authorization However, it requires passing extra parameters when processing the payment. So it would require contacting the developer of the Stripe payment plugin to have him work on it to add that capability as an extra option: obsi.dev/") 2 years 7 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:959 | [Last Post](/forum/2-general-talk-about-hikashop/907996-creating-an-item-lending-library-with-hikashop#360142 "Hi, 1. You could create a product mass action with a trigger "every hour", a filter product_quantity = 0 and an action "run MySQL query" with a query like this: where 1209600 is the number of seconds in 2 weeks. Once you've configured your cron task ( www.hikashop.com/support/documentation/5...ashop-cron-task.html ), HikaShop will run this mass action once every hour. And when it finds a product with a stock at 0 and without a "sale start date" set, it will set its sale start date to 2 weeks into the future. That way, on the frontend, the users will see a message like "the product will be sold starting on the 2024/04/17". And you can customize it with a translation override ( www.hikashop.com/download/languages.html#modify ) to say what you want like "the product is being lent to someone at the moment. It is expected to be returned on the 2024/04/17 at the latest". When the product is returned, you can just set back the stock to 1 and empty the "sale start date" in the product. 2. You could create an order mass action with a trigger "every hour", a filter order_invoice_created >= {time}+1036800 and an action "send an email". In the email address field of the action you can enter user.user_email and it will send the email to the user of the order. In the subject and body fields of the email, you can use tags like {order_number} or {order_invoice_number} Note however that you don't have access to the data of the products of the order. That would require some development work to customize the mass action email via the System>Emails menu of HikaShop. But I suppose that you could just write a generic text like : Please note that you only have 2 days left to return the products you borrowed with the order {order_number} 3. You would have to do this via your Stripe merchant interface. 4. There is one big caveat with what you want to do: Normally, a payment gateway gets a commission on a payment. And if you refund the payment, the commission fee is returned to you. This means that the payment gateway didn't make any money on the process. Worst, they lost money because they still had to pay for the transaction and the refund to be processed on the banks networks. I doubt that it will sit well with Stripe that you refund all the payments made by your users and they'll probably make you stop after a while, once they detect the anomaly. A payment is actually done in two steps: - first, the payment gateway asks the bank if the transaction is possible and the bank reserves the funds. This is called "authorize" - second, the payment gateway "capture" the amount made available by the "authorize". A transaction can usually stay "authorized" for a few weeks before it is cancelled or captured. This is what is used by car rental companies : they authorize something like 500€ on your card when you get the rental. When you give back the car, the authorization is cancelled, or if there was a problem some of the money or all of the money will be captured. Stripe has that capability: docs.stripe.com/payments/extended-authorization However, it requires passing extra parameters when processing the payment. So it would require contacting the developer of the Stripe payment plugin to have him work on it to add that capability as an extra option: obsi.dev/") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 2 years 7 months ago | | [](/forum/2-general-talk-about-hikashop/35376-how-do-you-generate-a-tax-vat-collect-report) | [How do you Generate a Tax (VAT) Collect Report](/forum/2-general-talk-about-hikashop/35376-how-do-you-generate-a-tax-vat-collect-report "This is a pre-sales question. I am almost ready to purchase HikaShop Business but before I do that I need to know how to create an order detail report or a tax (VAT) collected report. We collect...") Category: [General Talk about HikaShop](/forum/2-general-talk-about-hikashop "Suggest your feature requests and ideas for HikaShop") Topic started 14 years 9 months ago, by [ELHS](/forum/user/5412-elhs "View ELHS's Profile") [Last Post](/forum/2-general-talk-about-hikashop/35376-how-do-you-generate-a-tax-vat-collect-report#359716 "Hi, Indeed, the answers here don't apply anymore. Nowadays, HikaShop comes with tools so that you don't have to modify anything. In your orders listing, you have a columns button on the top right corner: i.imgur.com/SlPryez.png There, below the "Total" column, you have one column per tax rate which you previous configured in the System>Taxes' "Manage rates" button. If you check these tax rate columns, the orders listing will directly display the tax amount for each tax rate, without the need for any customization. So it's actually similar to the solution talked about above, but even better as the taxes are broken down per tax rate (if you have different tax rates for different products in your shop, it's really useful). Also, since then, if you click on the "export" button to get a CSV export of the orders data, you'll find an "order_full_taxes" column which will contain the total tax amount for each order. Finally, we've also revamped the tax rates listing interface. If you go in the System>Taxes menu and click on the "manage rates" button, you'll see a listing of your tax rates. And for each tax rate, you can see the total amount of purchased goods without taxes, the total taxed amount, and the total amount of taxes. And you can use the dates and order statuses filters to restrict this calculations. This way, you can get the total amounts calculated for you, without having to export the order data and do the calculations yourself.") 2 years 7 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:6 Views:4424 | [Last Post](/forum/2-general-talk-about-hikashop/35376-how-do-you-generate-a-tax-vat-collect-report#359716 "Hi, Indeed, the answers here don't apply anymore. Nowadays, HikaShop comes with tools so that you don't have to modify anything. In your orders listing, you have a columns button on the top right corner: i.imgur.com/SlPryez.png There, below the "Total" column, you have one column per tax rate which you previous configured in the System>Taxes' "Manage rates" button. If you check these tax rate columns, the orders listing will directly display the tax amount for each tax rate, without the need for any customization. So it's actually similar to the solution talked about above, but even better as the taxes are broken down per tax rate (if you have different tax rates for different products in your shop, it's really useful). Also, since then, if you click on the "export" button to get a CSV export of the orders data, you'll find an "order_full_taxes" column which will contain the total tax amount for each order. Finally, we've also revamped the tax rates listing interface. If you go in the System>Taxes menu and click on the "manage rates" button, you'll see a listing of your tax rates. And for each tax rate, you can see the total amount of purchased goods without taxes, the total taxed amount, and the total amount of taxes. And you can use the dates and order statuses filters to restrict this calculations. This way, you can get the total amounts calculated for you, without having to export the order data and do the calculations yourself.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 2 years 7 months ago | | [](/forum/2-general-talk-about-hikashop/907846-404-error) | [404 error](/forum/2-general-talk-about-hikashop/907846-404-error "-- url of the page with the problem -- : fixity.hu/hu -- HikaShop version -- : 503 -- Joomla version -- : 3.10.12 -- PHP version -- : 7 Hi! Rsseo Error URLs show 4500 pages as having a 404 error. I've checked Hikashop but can't find these pages. Where does Joomla 3.5 read them from? Thx") Category: [General Talk about HikaShop](/forum/2-general-talk-about-hikashop "Suggest your feature requests and ideas for HikaShop") Topic started 2 years 7 months ago, by [Urmosg](/forum/user/79707-urmosg "View Urmosg's Profile") [Last Post](/forum/2-general-talk-about-hikashop/907846-404-error#359551 "Hi, I checked some of these URLs on your website and from what I understand, these are old URLs which aren't valid anymore. So it's normal Joomla returns 404 errors for them. I can only suppose that search engines had referenced these URLs in the past, and now that the products / structure of the website changed, the old URLs are not valid anymore. So when search engines access them again, they found them as invalid. So it's likely you can just ignore them. If you want to look further into it, I would recommend asking RSSeo support. However, from what I can see on their forum about this, it seems they think the same as me: www.rsjoomla.com/forum/48-rsseo/29532-rs...rls-list-is-big.html") 2 years 7 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:7 Views:975 | [Last Post](/forum/2-general-talk-about-hikashop/907846-404-error#359551 "Hi, I checked some of these URLs on your website and from what I understand, these are old URLs which aren't valid anymore. So it's normal Joomla returns 404 errors for them. I can only suppose that search engines had referenced these URLs in the past, and now that the products / structure of the website changed, the old URLs are not valid anymore. So when search engines access them again, they found them as invalid. So it's likely you can just ignore them. If you want to look further into it, I would recommend asking RSSeo support. However, from what I can see on their forum about this, it seems they think the same as me: www.rsjoomla.com/forum/48-rsseo/29532-rs...rls-list-is-big.html") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 2 years 7 months ago | | [](/forum/2-general-talk-about-hikashop/907765-release-date-for-hikashop-version-5-0-3) | [Release Date for HikaShop Version 5.0.3](/forum/2-general-talk-about-hikashop/907765-release-date-for-hikashop-version-5-0-3 "-- url of the page with the problem -- : none -- HikaShop version -- : 5.0.3 -- Joomla version -- : any -- PHP version -- : any -- Browser(s) name and version -- : any -- Error-message(debug-mod must be tuned on) -- : none In the documentation, the release date for 5.0.3 is shown as January, 19 2023. Did you mean January 19, 2024?") Category: [General Talk about HikaShop](/forum/2-general-talk-about-hikashop "Suggest your feature requests and ideas for HikaShop") Topic started 2 years 8 months ago, by [cmb](/forum/user/9805-cmb "View cmb's Profile") [Last Post](/forum/2-general-talk-about-hikashop/907765-release-date-for-hikashop-version-5-0-3#359146 "Hi, Thank you for your feedback. It's indeed a hasty copy/paste :) I've fixed the changelog to 2024.") 2 years 8 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:852 | [Last Post](/forum/2-general-talk-about-hikashop/907765-release-date-for-hikashop-version-5-0-3#359146 "Hi, Thank you for your feedback. It's indeed a hasty copy/paste :) I've fixed the changelog to 2024.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 2 years 8 months ago | | [](/forum/2-general-talk-about-hikashop/54993-add-tracking-in-the-order-status) | [add tracking# in the order status](/forum/2-general-talk-about-hikashop/54993-add-tracking-in-the-order-status "Is there any way to add the tracking# when user click into their account to check their order status. I didn't see there is an option that I can add a column to the customer order view. Thank you!") Category: [General Talk about HikaShop](/forum/2-general-talk-about-hikashop "Suggest your feature requests and ideas for HikaShop") Topic started 14 years 4 months ago, by [zoeatdemetra](/forum/user/7576-zoeatdemetra "View zoeatdemetra's Profile") [Last Post](/forum/2-general-talk-about-hikashop/54993-add-tracking-in-the-order-status?start=20#358084 "Reinstalling 5.0.2 over the top corrected the issue. Thanks Nicholas!") 2 years 9 months ago by [Genr8r](/forum/user/44235-genr8r "View Genr8r's Profile") - [1](/forum/2-general-talk-about-hikashop/54993-add-tracking-in-the-order-status?start=0 "Page:1") - [2](/forum/2-general-talk-about-hikashop/54993-add-tracking-in-the-order-status?start=20 "Page:2") | Replies:25 Views:7013 | [Last Post](/forum/2-general-talk-about-hikashop/54993-add-tracking-in-the-order-status?start=20#358084 "Reinstalling 5.0.2 over the top corrected the issue. Thanks Nicholas!") by [Genr8r](/forum/user/44235-genr8r "View Genr8r's Profile") 2 years 9 months ago | | [](/forum/2-general-talk-about-hikashop/907467-short-product-url-for-hikashop) | [short product Url for Hikashop](/forum/2-general-talk-about-hikashop/907467-short-product-url-for-hikashop "-- HikaShop version -- : 5.0.0 -- Joomla version -- : 4.4.1 -- PHP version -- : 8.1 hi i so much search about this problem but dont find any answer im so confused for 1 product in my site i have 2-3 or sometime 4 url address !!! what happen ! for example : this is my test site for show u if i open my product from dj-mega-menu i receive this url avisapro.ir/download/joomla-extension/joom-ai/product/p4ai-pro if i open my product from some slider component i receive this url avisapro.ir/download/component/hikashop/product/p4ai-pro if i open my product from joomla menu i receive this url avisapro.ir/download/joom-ai/product/p4ai-pro but i need just this url avisapro.ir/download/product/p4ai-pro ( short and optimize ) how i can remove all url and just make this url im confused how i have lot of url for just 1 product") Category: [General Talk about HikaShop](/forum/2-general-talk-about-hikashop "Suggest your feature requests and ideas for HikaShop") Topic started 2 years 10 months ago, by [foo0z0ool](/forum/user/60378-foo0z0ool "View foo0z0ool's Profile") [Last Post](/forum/2-general-talk-about-hikashop/907467-short-product-url-for-hikashop#357644 "Hi, The role of the "canonical URL" option is not to shorten URLs. The role of this option is to use the same URL on all products listings. The URL you enter as canonical URL needs to be a valid URL of the product. Getting avisapro.ir/download/product/p4ai-pro is possible. For this to happen, you need to have a products listing menu item or a categories listing menu item as the homepage. Because in Joomla, that's the only way for the alias of the menu item to not be used. If you want to be able to have URLs which don't require to match with how Joomla handle URLs, then it's possible but it requires the use of a SEF extension like 4SEF. 4SEF will store the SEF and non SEF URLs together in the database so that it can revert it when you click on the link based on what is in its database. That way, the SEF URL can be whatever you want, regardless of your menu items structure, your product alias, etc.") 2 years 10 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5 Views:1020 | [Last Post](/forum/2-general-talk-about-hikashop/907467-short-product-url-for-hikashop#357644 "Hi, The role of the "canonical URL" option is not to shorten URLs. The role of this option is to use the same URL on all products listings. The URL you enter as canonical URL needs to be a valid URL of the product. Getting avisapro.ir/download/product/p4ai-pro is possible. For this to happen, you need to have a products listing menu item or a categories listing menu item as the homepage. Because in Joomla, that's the only way for the alias of the menu item to not be used. If you want to be able to have URLs which don't require to match with how Joomla handle URLs, then it's possible but it requires the use of a SEF extension like 4SEF. 4SEF will store the SEF and non SEF URLs together in the database so that it can revert it when you click on the link based on what is in its database. That way, the SEF URL can be whatever you want, regardless of your menu items structure, your product alias, etc.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 2 years 10 months ago | | [](/forum/2-general-talk-about-hikashop/907437-customer-account-on-user-control-panel-redirects-to-joomla-profile-on-home-page) | [Customer Account on user control panel redirects to Joomla profile on home page?](/forum/2-general-talk-about-hikashop/907437-customer-account-on-user-control-panel-redirects-to-joomla-profile-on-home-page "Hi, What setting do I need to change to have the customer account page not redirect the user to the Joomla profile on the home page? Thanks!") Category: [General Talk about HikaShop](/forum/2-general-talk-about-hikashop "Suggest your feature requests and ideas for HikaShop") Topic started 2 years 10 months ago, by [DogPeople](/forum/user/57755-dogpeople "View DogPeople's Profile") [Last Post](/forum/2-general-talk-about-hikashop/907437-customer-account-on-user-control-panel-redirects-to-joomla-profile-on-home-page#357531 "Hi, My bad, I mixed both plugins. You want to edit the settings of the "Hikashop User account Plugin". There, you have the "force menu" setting where you can edit the id of the menu item.") 2 years 10 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:806 | [Last Post](/forum/2-general-talk-about-hikashop/907437-customer-account-on-user-control-panel-redirects-to-joomla-profile-on-home-page#357531 "Hi, My bad, I mixed both plugins. You want to edit the settings of the "Hikashop User account Plugin". There, you have the "force menu" setting where you can edit the id of the menu item.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 2 years 10 months ago | | [](/forum/2-general-talk-about-hikashop/907397-joomla-5-demo-backend-of-hikashop) | [Joomla 5 demo (backend) of Hikashop ?](/forum/2-general-talk-about-hikashop/907397-joomla-5-demo-backend-of-hikashop "Hi nice to see the progress and wonder if there is any Joomla 5 demo coming soon for backend so you can see how it works there..? Cheers!") Category: [General Talk about HikaShop](/forum/2-general-talk-about-hikashop "Suggest your feature requests and ideas for HikaShop") Topic started 2 years 10 months ago, by [ssnobben](/forum/user/10468-ssnobben "View ssnobben's Profile") [Last Post](/forum/2-general-talk-about-hikashop/907397-joomla-5-demo-backend-of-hikashop#357255 "Hi, We can't easily update our demo website as the template there was made for Joomla 3 and was never made compatible with Joomla 4. And there's a lot of work for us to migrate to a new demo website. So a demo on Joomla 5 won't be coming any time soon. It will come but it's at least half a year away. If you want to test drive HikaShop on Joomla 5, I'd rather recommend trying it on a Joomla 5 installation on a local test server on your end.") 2 years 10 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:1190 | [Last Post](/forum/2-general-talk-about-hikashop/907397-joomla-5-demo-backend-of-hikashop#357255 "Hi, We can't easily update our demo website as the template there was made for Joomla 3 and was never made compatible with Joomla 4. And there's a lot of work for us to migrate to a new demo website. So a demo on Joomla 5 won't be coming any time soon. It will come but it's at least half a year away. If you want to test drive HikaShop on Joomla 5, I'd rather recommend trying it on a Joomla 5 installation on a local test server on your end.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 2 years 10 months ago | | [ ](#forumtop) | | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.079 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)