[Skip to main content](#vessel-content) Board Categories- General Talk about HikaShop ## # [General Talk about HikaShop](/forum/2-general-talk-about-hikashop "View Category 'General Talk about HikaShop'") 5224 topics | Suggest your feature requests and ideas for HikaShop | |---| ## | [ ](#forumbottom) | Subject | Replies / Views | Last Post | |---|---|---|---| | [](/forum/2-general-talk-about-hikashop/909088-congratulations-to-hikashop) | [Congratulations to Hikashop!](/forum/2-general-talk-about-hikashop/909088-congratulations-to-hikashop "-- url of the page with the problem -- : cmscritic.com/vote Way to go Hikashop for the nomination for the 2024 CMS Critic Best E-Commerce Solution! Joomla gets a lot of votes (and wins!) every year for multiple awards. Be sure to cast your Joomla votes AND vote for Hikashop. I would love to see it beat out other industry heavyweights. cmscritic.com/vote") Category: [General Talk about HikaShop](/forum/2-general-talk-about-hikashop "Suggest your feature requests and ideas for HikaShop") Topic started 1 year 8 months ago, by [Genr8r](/forum/user/44235-genr8r "View Genr8r's Profile") [Last Post](/forum/2-general-talk-about-hikashop/909088-congratulations-to-hikashop#365465 "Thanks for letting us know ! I'm already really happy we got nominated ! I'll try and spread the news.") 1 year 8 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:1037 | [Last Post](/forum/2-general-talk-about-hikashop/909088-congratulations-to-hikashop#365465 "Thanks for letting us know ! I'm already really happy we got nominated ! I'll try and spread the news.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 1 year 8 months ago | | [](/forum/2-general-talk-about-hikashop/891556-gdpr-compliance) | [GDPR Compliance](/forum/2-general-talk-about-hikashop/891556-gdpr-compliance "Thanks for the great components. What are the plans for Hikashop components to follow the new EU General Data Protection Regulations (GDPR)? Thanks Dave") Category: [General Talk about HikaShop](/forum/2-general-talk-about-hikashop "Suggest your feature requests and ideas for HikaShop") Topic started 9 years 2 months ago, by [hengist](/forum/user/52044-hengist "View hengist's Profile") [Last Post](/forum/2-general-talk-about-hikashop/891556-gdpr-compliance?start=20#293084 "Hi, There is nothing for that yet. But that's among the things which will come with the next releases of Joomla / HikaShop.") 8 years 5 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") - [1](/forum/2-general-talk-about-hikashop/891556-gdpr-compliance?start=0 "Page:1") - [2](/forum/2-general-talk-about-hikashop/891556-gdpr-compliance?start=20 "Page:2") | Replies:38 Views:14.8k | [Last Post](/forum/2-general-talk-about-hikashop/891556-gdpr-compliance?start=20#293084 "Hi, There is nothing for that yet. But that's among the things which will come with the next releases of Joomla / HikaShop.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 8 years 5 months ago | | | | [](/forum/2-general-talk-about-hikashop/100000076-e-mail-template) | [E-mail template](/forum/2-general-talk-about-hikashop/100000076-e-mail-template "-- url of the page with the problem -- : www.paradepot.ch/e-shop -- HikaShop version -- : newest -- Browser(s) name and version -- : Safari 605.1 Ich hätte gerne das alle E-mails gleich aussehen wie Beispiel 2. Was mache ich falsch?") Category: [General Talk about HikaShop](/forum/2-general-talk-about-hikashop "Suggest your feature requests and ideas for HikaShop") Topic started 1 day 4 hours ago, by [publiduty](/forum/user/27552-publiduty "View publiduty's Profile") [Last Post](/forum/2-general-talk-about-hikashop/100000076-e-mail-template#100000380 "-- url of the page with the problem -- : www.paradepot.ch/e-shop -- HikaShop version -- : newest -- Browser(s) name and version -- : Safari 605.1 Ich hätte gerne das alle E-mails gleich aussehen wie Beispiel 2. Was mache ich falsch?") 1 day 1 hour ago by [publiduty](/forum/user/27552-publiduty "View publiduty's Profile") | Replies:0 Views:18 | [Last Post](/forum/2-general-talk-about-hikashop/100000076-e-mail-template#100000380 "-- url of the page with the problem -- : www.paradepot.ch/e-shop -- HikaShop version -- : newest -- Browser(s) name and version -- : Safari 605.1 Ich hätte gerne das alle E-mails gleich aussehen wie Beispiel 2. Was mache ich falsch?") by [publiduty](/forum/user/27552-publiduty "View publiduty's Profile") 1 day 1 hour ago | | [](/forum/2-general-talk-about-hikashop/100000030-google-structured-data-schema) | [Google Structured Data Schema](/forum/2-general-talk-about-hikashop/100000030-google-structured-data-schema "-- url of the page with the problem -- : www.3dstudio.nl/webshop/product/sketchup-pro -- HikaShop version -- : 6.6.0 -- Joomla version -- : 6.1.4 -- PHP version -- : 8.3.x -- Browser(s) name and version -- : Chrome 154.0 when checking the product pages on this validator ( validator.schema.org/ ) for Google Structured Data, I noticed that I am missing some data. I can't find where to add this in Hikashop, so I made a script to add it automatically. However, that means I should also disable/remove the structured data already generated by Hikashop... Does anyone know how to do that? Disable all structured data for hikashop OR add any missing info to it? thank you in advance! Best regards, Stefan") Category: [General Talk about HikaShop](/forum/2-general-talk-about-hikashop "Suggest your feature requests and ideas for HikaShop") Topic started 2 weeks 4 days ago, by [StefanTwigt](/forum/user/37265-stefantwigt "View StefanTwigt's Profile") [Last Post](/forum/2-general-talk-about-hikashop/100000030-google-structured-data-schema#100000158 "-- url of the page with the problem -- : www.3dstudio.nl/webshop/product/sketchup-pro -- HikaShop version -- : 6.6.0 -- Joomla version -- : 6.1.4 -- PHP version -- : 8.3.x -- Browser(s) name and version -- : Chrome 154.0 when checking the product pages on this validator ( validator.schema.org/ ) for Google Structured Data, I noticed that I am missing some data. I can't find where to add this in Hikashop, so I made a script to add it automatically. However, that means I should also disable/remove the structured data already generated by Hikashop... Does anyone know how to do that? Disable all structured data for hikashop OR add any missing info to it? thank you in advance! Best regards, Stefan") 2 weeks 4 days ago by [StefanTwigt](/forum/user/37265-stefantwigt "View StefanTwigt's Profile") | Replies:0 Views:78 | [Last Post](/forum/2-general-talk-about-hikashop/100000030-google-structured-data-schema#100000158 "-- url of the page with the problem -- : www.3dstudio.nl/webshop/product/sketchup-pro -- HikaShop version -- : 6.6.0 -- Joomla version -- : 6.1.4 -- PHP version -- : 8.3.x -- Browser(s) name and version -- : Chrome 154.0 when checking the product pages on this validator ( validator.schema.org/ ) for Google Structured Data, I noticed that I am missing some data. I can't find where to add this in Hikashop, so I made a script to add it automatically. However, that means I should also disable/remove the structured data already generated by Hikashop... Does anyone know how to do that? Disable all structured data for hikashop OR add any missing info to it? thank you in advance! Best regards, Stefan") by [StefanTwigt](/forum/user/37265-stefantwigt "View StefanTwigt's Profile") 2 weeks 4 days ago | | [](/forum/2-general-talk-about-hikashop/100000012-display-view-files-with-extra-param) | [Display view files with extra param](/forum/2-general-talk-about-hikashop/100000012-display-view-files-with-extra-param "-- HikaShop version -- : 6.6.0 -- Joomla version -- : 5.4.8 -- PHP version -- : 8.3.33 -- Browser(s) name and version -- : Chrome 154.0 Hi there, Regarding that HikaShop setting that allows you to see view blocks on the front-end: even though the setting can be disabled, I believe that front-end view editing should only be possible if you are logged in as an Administrator. As it stands, if the option is enabled, anyone with access to the site who adds the relevant parameter to the URL can access and modify the code. I know the setting isn't meant to stay on all the time, but things happen, and it is possible to accidentally leave that option enabled. It's just my concern. B)") Category: [General Talk about HikaShop](/forum/2-general-talk-about-hikashop "Suggest your feature requests and ideas for HikaShop") Topic started 3 weeks 5 days ago, by [oxido](/forum/user/29793-oxido "View oxido's Profile") [Last Post](/forum/2-general-talk-about-hikashop/100000012-display-view-files-with-extra-param#100000046 "-- HikaShop version -- : 6.6.0 -- Joomla version -- : 5.4.8 -- PHP version -- : 8.3.33 -- Browser(s) name and version -- : Chrome 154.0 Hi there, Regarding that HikaShop setting that allows you to see view blocks on the front-end: even though the setting can be disabled, I believe that front-end view editing should only be possible if you are logged in as an Administrator. As it stands, if the option is enabled, anyone with access to the site who adds the relevant parameter to the URL can access and modify the code. I know the setting isn't meant to stay on all the time, but things happen, and it is possible to accidentally leave that option enabled. It's just my concern. B)") 3 weeks 5 days ago by [oxido](/forum/user/29793-oxido "View oxido's Profile") | Replies:0 Views:95 | [Last Post](/forum/2-general-talk-about-hikashop/100000012-display-view-files-with-extra-param#100000046 "-- HikaShop version -- : 6.6.0 -- Joomla version -- : 5.4.8 -- PHP version -- : 8.3.33 -- Browser(s) name and version -- : Chrome 154.0 Hi there, Regarding that HikaShop setting that allows you to see view blocks on the front-end: even though the setting can be disabled, I believe that front-end view editing should only be possible if you are logged in as an Administrator. As it stands, if the option is enabled, anyone with access to the site who adds the relevant parameter to the URL can access and modify the code. I know the setting isn't meant to stay on all the time, but things happen, and it is possible to accidentally leave that option enabled. It's just my concern. B)") by [oxido](/forum/user/29793-oxido "View oxido's Profile") 3 weeks 5 days ago | | [](/forum/2-general-talk-about-hikashop/909995-different-between-multisite-and-multivendor) | [different between multisite and multivendor](/forum/2-general-talk-about-hikashop/909995-different-between-multisite-and-multivendor "hi what is different between hikashop multisite and multivendor? i study about that but i can't understand what is multi site? is it possible use different domain for each store? (if yes, i use , is there any confilict)") Category: [General Talk about HikaShop](/forum/2-general-talk-about-hikashop "Suggest your feature requests and ideas for HikaShop") Topic started 9 months 4 weeks ago, by [sadaf3d](/forum/user/46256-sadaf3d "View sadaf3d's Profile") [Last Post](/forum/2-general-talk-about-hikashop/909995-different-between-multisite-and-multivendor#373367 "Hi, For anyone reading this, note that we released a multi domain extension for Joomla here: www.hikashop.com/marketplace/product/315-domains.html It allows you to configure different frontend websites with different domain names, it's lightweight, and doesn't require any Joomla "hack". And best of all, it's free.") 1 month 2 weeks ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:4 Views:737 | [Last Post](/forum/2-general-talk-about-hikashop/909995-different-between-multisite-and-multivendor#373367 "Hi, For anyone reading this, note that we released a multi domain extension for Joomla here: www.hikashop.com/marketplace/product/315-domains.html It allows you to configure different frontend websites with different domain names, it's lightweight, and doesn't require any Joomla "hack". And best of all, it's free.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 1 month 2 weeks ago | | [](/forum/2-general-talk-about-hikashop/910148-facturation-electronique) | [Facturation électronique](/forum/2-general-talk-about-hikashop/910148-facturation-electronique "Bonjour, mon site produit automatiquement des factures suite à des achats... en 2026-2027 il va falloir que les factures se conforment à un format Factur-x... est-ce que Hikashop est prêt pour ça? est-ce que ce n'est pas du tout votre champ de compétence ? merci de vos réponses, Cordialement, nicolas") Category: [General Talk about HikaShop](/forum/2-general-talk-about-hikashop "Suggest your feature requests and ideas for HikaShop") Topic started 7 months 3 weeks ago, by [sl1200mk2](/forum/user/44915-sl1200mk2 "View sl1200mk2's Profile") [Last Post](/forum/2-general-talk-about-hikashop/910148-facturation-electronique#373126 "Bonjour, Merci pour ces précisions, elles correspondent exactement à ce que nous avions anticipé. Les deux mises à jour viennent d'être publiées : - Facture PDF 4.1.3 - SUPER PDP 1.1.0 Installez bien les deux : la 1.1.0 du plugin SUPER PDP a besoin de la 4.1.3 pour fonctionner. 1) Statut « Encaissée » Le message 212 est maintenant envoyé automatiquement juste après le dépôt de la facture. Il part sans montant, SUPER PDP reprenant alors le total de la facture, qui est déjà marquée comme intégralement payée. Rien à configurer. Un réglage « Déclarer l'encaissement » permet de le désactiver, ce qui n'est utile que si vos factures partaient avant d'avoir été payées. 2) B2B / B2C La distinction est bien automatique, mais nos tests ont révélé deux problèmes de notre côté qui vous concernaient directement, et qui sont corrigés dans ces versions : - Les factures à des particuliers étaient en fait refusées par SUPER PDP, le cadre de facturation transmis n'étant pas un code valide. - Les factures à des sociétés françaises partaient comme des factures internationales, car votre boutique y était identifiée par son SIRET et non par l'adresse que SUPER PDP a enregistrée pour elle. Le plugin va désormais chercher cette adresse tout seul, ainsi que celle de votre client dans l'annuaire, à partir du SIREN contenu dans son numéro de TVA. Dans nos tests, les factures sont maintenant réellement acheminées sur le réseau français : 200 (Soumise), 201 (Envoyée), 202 (Reçue), puis 212 (Encaissée). Rien de plus à saisir dans votre boutique, mais deux points à vérifier de votre côté : - Renseignez les trois mentions légales dans les réglages du plugin Facture PDF (pénalités de retard, frais de recouvrement, escompte). La loi les impose sur toute facture, et tant qu'elles sont vides la facture d'une société repart sur PEPPOL au lieu du flux français. - Vérifiez que le régime de TVA de votre compte SUPER PDP est bien renseigné : sans lui, SUPER PDP refuse les factures B2C. 3) Factures mixtes C'est noté, merci pour l'information. Sans objet pour votre catalogue, mais utile pour d'autres. 4) Accès de test Merci pour la proposition, nous avons notre propre compte bac à sable et tout a pu y être validé avant la release d'aujourd'hui.") 2 months 5 days ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:19 Views:843 | [Last Post](/forum/2-general-talk-about-hikashop/910148-facturation-electronique#373126 "Bonjour, Merci pour ces précisions, elles correspondent exactement à ce que nous avions anticipé. Les deux mises à jour viennent d'être publiées : - Facture PDF 4.1.3 - SUPER PDP 1.1.0 Installez bien les deux : la 1.1.0 du plugin SUPER PDP a besoin de la 4.1.3 pour fonctionner. 1) Statut « Encaissée » Le message 212 est maintenant envoyé automatiquement juste après le dépôt de la facture. Il part sans montant, SUPER PDP reprenant alors le total de la facture, qui est déjà marquée comme intégralement payée. Rien à configurer. Un réglage « Déclarer l'encaissement » permet de le désactiver, ce qui n'est utile que si vos factures partaient avant d'avoir été payées. 2) B2B / B2C La distinction est bien automatique, mais nos tests ont révélé deux problèmes de notre côté qui vous concernaient directement, et qui sont corrigés dans ces versions : - Les factures à des particuliers étaient en fait refusées par SUPER PDP, le cadre de facturation transmis n'étant pas un code valide. - Les factures à des sociétés françaises partaient comme des factures internationales, car votre boutique y était identifiée par son SIRET et non par l'adresse que SUPER PDP a enregistrée pour elle. Le plugin va désormais chercher cette adresse tout seul, ainsi que celle de votre client dans l'annuaire, à partir du SIREN contenu dans son numéro de TVA. Dans nos tests, les factures sont maintenant réellement acheminées sur le réseau français : 200 (Soumise), 201 (Envoyée), 202 (Reçue), puis 212 (Encaissée). Rien de plus à saisir dans votre boutique, mais deux points à vérifier de votre côté : - Renseignez les trois mentions légales dans les réglages du plugin Facture PDF (pénalités de retard, frais de recouvrement, escompte). La loi les impose sur toute facture, et tant qu'elles sont vides la facture d'une société repart sur PEPPOL au lieu du flux français. - Vérifiez que le régime de TVA de votre compte SUPER PDP est bien renseigné : sans lui, SUPER PDP refuse les factures B2C. 3) Factures mixtes C'est noté, merci pour l'information. Sans objet pour votre catalogue, mais utile pour d'autres. 4) Accès de test Merci pour la proposition, nous avons notre propre compte bac à sable et tout a pu y être validé avant la release d'aujourd'hui.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 2 months 5 days ago | | [](/forum/2-general-talk-about-hikashop/910727-amazon-s3-for-digital-downloads) | [Amazon S3 for Digital Downloads](/forum/2-general-talk-about-hikashop/910727-amazon-s3-for-digital-downloads "Amazon S3 for Digital Downloads Several of my clients have asked me this recently, given the increased resolution of audio files over the MP3 format. Example: Song1.mp3 - 10.1MB; this is fine for a Joomla site download. These are 44.1kHz, 16-bit. Song1.wav - 76.2MB; the bandwidth starts adding up. These are 48kHZ, 24-bit. Song1.alac - 100MB+, this is the resolution for Apple Lossless. Ranges from 16-bit/44.1 kHz (CD quality) up to 24-bit/192 kHz (Hi-Res Lossless). In the "Confirmed" emails and also in the Downloads area, it would be great to be able to show different download links: - MP3 - WAV - ALAC The WAV or lossless (ALAC) would download from an Amazon S3 repository. It is cheap and very fast. There are a lot of self-published music artists out there now. Streaming pays very little (0.001 cents per stream). Selling songs and downloadable albums is still a viable income source. Just an idea.") Category: [General Talk about HikaShop](/forum/2-general-talk-about-hikashop "Suggest your feature requests and ideas for HikaShop") Topic started 2 months 4 weeks ago, by [MSTACE](/forum/user/7448-mstace "View MSTACE's Profile") [Last Post](/forum/2-general-talk-about-hikashop/910727-amazon-s3-for-digital-downloads#372899 "You guys are amazing. I will pass this along to my clients. Thank you.") 2 months 3 weeks ago by [MSTACE](/forum/user/7448-mstace "View MSTACE's Profile") | Replies:2 Views:358 | [Last Post](/forum/2-general-talk-about-hikashop/910727-amazon-s3-for-digital-downloads#372899 "You guys are amazing. I will pass this along to my clients. Thank you.") by [MSTACE](/forum/user/7448-mstace "View MSTACE's Profile") 2 months 3 weeks ago | | [](/forum/2-general-talk-about-hikashop/910628-hikaserial-pack-serial-settings-not-copied-when-duplicating-hikashop-product) | [HikaSerial pack/serial settings not copied when duplicating HikaShop product](/forum/2-general-talk-about-hikashop/910628-hikaserial-pack-serial-settings-not-copied-when-duplicating-hikashop-product "Hello, When I duplicate/copy a product in HikaShop, most product settings are copied correctly, but the HikaSerial serial/pack assignment is not copied to the new product. This is a problem because for event products we need the duplicated product to keep the same HikaSerial configuration, so the serial/boarding pass generation continues to work without manually reconfiguring it every time. Could you please confirm if this is expected behavior, a bug, or if there is a setting/hook needed to copy the HikaSerial product association when duplicating a HikaShop product?") Category: [General Talk about HikaShop](/forum/2-general-talk-about-hikashop "Suggest your feature requests and ideas for HikaShop") Topic started 4 months 1 day ago, by [arnask](/forum/user/6752-arnask "View arnask's Profile") [Last Post](/forum/2-general-talk-about-hikashop/910628-hikaserial-pack-serial-settings-not-copied-when-duplicating-hikashop-product#372398 "Hello, For your questions related to HikaSerial, please post in the HikaSerial section of the forum ; so I'll be assigned and notified of your message. HikaSerial does not handle the "onAfterProductCopy" trigger ; it require some specific development. We can't talk about a "bug" but it's a missing feature that I missed and you're the first one to detect it. We'll look into it and see what we can do. Regards,") 3 months 4 weeks ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:1 Views:346 | [Last Post](/forum/2-general-talk-about-hikashop/910628-hikaserial-pack-serial-settings-not-copied-when-duplicating-hikashop-product#372398 "Hello, For your questions related to HikaSerial, please post in the HikaSerial section of the forum ; so I'll be assigned and notified of your message. HikaSerial does not handle the "onAfterProductCopy" trigger ; it require some specific development. We can't talk about a "bug" but it's a missing feature that I missed and you're the first one to detect it. We'll look into it and see what we can do. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 3 months 4 weeks ago | | [](/forum/2-general-talk-about-hikashop/910587-eb-ajax-search-returning-unpublished-products) | [EB Ajax search returning unpublished products](/forum/2-general-talk-about-hikashop/910587-eb-ajax-search-returning-unpublished-products "-- HikaShop version -- : 6.4.1 -- Joomla version -- : 6.1.1 -- PHP version -- : 8.3.31 -- Browser(s) name and version -- : Opera One(version: 131.0.5877.116) Hi, the latest version of EB Ajax Search is returning unpublished products in it's real-time search results. We've reached out to the developer (extn bakers) and they need back end access. We can't really risk giving that out and were wondering if there's a quick test site available where we could quickly include that module and couple of products for them to test. Thanks, Ian and Stu") Category: [General Talk about HikaShop](/forum/2-general-talk-about-hikashop "Suggest your feature requests and ideas for HikaShop") Topic started 4 months 2 weeks ago, by [smithshop123](/forum/user/17903-smithshop123 "View smithshop123's Profile") [Last Post](/forum/2-general-talk-about-hikashop/910587-eb-ajax-search-returning-unpublished-products#372218 "Hi, No, I'm afraid there isn't. However, you could setup a Joomla website with www.awardspace.com/free-joomla-hosting/ or a similar free hosting service, install HikaShop starter on it (at the end of the install, in the wizard add the sample data). And install EB Ajax Search. Then unpublish a few products and try searching for them. If you can, then just provide full access to that website.") 4 months 2 weeks ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:302 | [Last Post](/forum/2-general-talk-about-hikashop/910587-eb-ajax-search-returning-unpublished-products#372218 "Hi, No, I'm afraid there isn't. However, you could setup a Joomla website with www.awardspace.com/free-joomla-hosting/ or a similar free hosting service, install HikaShop starter on it (at the end of the install, in the wizard add the sample data). And install EB Ajax Search. Then unpublish a few products and try searching for them. If you can, then just provide full access to that website.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 4 months 2 weeks ago | | [](/forum/2-general-talk-about-hikashop/910468-pre-sale-seminars-with-variants-digital-downloads-video-access-control) | [Pre-sale - seminars with variants, digital downloads, video access control](/forum/2-general-talk-about-hikashop/910468-pre-sale-seminars-with-variants-digital-downloads-video-access-control "Hi, I'm a Joomla developer evaluating HikaShop Business for a client. A few pre-sale questions: 1. Seminars as products with variants Each seminar has three variables: location, date, and instructor. Can each combination have its own stock limit (max seats)? And can variants have different prices? So the user choose the location, the date and the instructor (from a datpicker and two dropdowns) and then add to cart 2. Digital downloads Customers buy audio files, eBooks etc. and download them after purchase. Can access be revoked if a refund is issued? Is there a download limit per order? 3. Video courses (Vimeo-hosted) Videos live on Vimeo with privacy enabled. After purchase, the customer should access them from the Joomla site. Any recommended workflow for this — ideally using Joomla native user groups to control access? Thanks!") Category: [General Talk about HikaShop](/forum/2-general-talk-about-hikashop "Suggest your feature requests and ideas for HikaShop") Topic started 6 months 5 days ago, by [pixed](/forum/user/59939-pixed "View pixed's Profile") [Last Post](/forum/2-general-talk-about-hikashop/910468-pre-sale-seminars-with-variants-digital-downloads-video-access-control#371625 "Great, thanks!") 6 months 4 days ago by [pixed](/forum/user/59939-pixed "View pixed's Profile") | Replies:4 Views:399 | [Last Post](/forum/2-general-talk-about-hikashop/910468-pre-sale-seminars-with-variants-digital-downloads-video-access-control#371625 "Great, thanks!") by [pixed](/forum/user/59939-pixed "View pixed's Profile") 6 months 4 days ago | | [](/forum/2-general-talk-about-hikashop/910440-new-eu-withdrawal-button-law---will-hikashop-be-ready) | [New EU “Withdrawal Button” Law – Will HikaShop Be Ready?](/forum/2-general-talk-about-hikashop/910440-new-eu-withdrawal-button-law---will-hikashop-be-ready "There are important regulatory changes coming to e-commerce in the European Union that will directly affect how online stores handle cancellations and returns. Under Directive (EU) 2023/2673, online sellers will be required to implement a clear and easy-to-use “withdrawal button” that allows customers to cancel a contract digitally, without unnecessary friction. This obligation is expected to apply from June 19, 2026 across EU member states. What does this mean in practice? Customers must be able to withdraw from a purchase directly online, using a simple and accessible process. The interface should be clear, visible and free from unnecessary steps. The intention of the regulation is to ensure that cancelling a contract is as easy as placing an order. This does not introduce a new right, as the 14-day withdrawal period already exists in EU law. The key change is how this right must be implemented from a usability and technical perspective. For more details, here are several English-language articles discussing the topic: www.jdsupra.com/legalnews/new-eu-rule-re...easy-cancel-4333652/ www.taylorwessing.com/en/insights-and-ev...nd-non-eu-businesses www.reedsmith.com/our-insights/blogs/vie...ges-online-contracts Why this matters for HikaShop This is not just a legal update. It will have a direct impact on store functionality, including customer account areas, order management, email confirmations and return workflows. In many cases, it will require real changes in the system, not only updates to terms and conditions. Key question to the HikaShop team and community Will HikaShop implement this “withdrawal button” requirement in the core system before June 2026, or will this require custom development? This is a requirement that will apply to virtually all EU-based online stores, so its implementation will be necessary. I would be interested to hear how others working with HikaShop are preparing for this change.") Category: [General Talk about HikaShop](/forum/2-general-talk-about-hikashop "Suggest your feature requests and ideas for HikaShop") Topic started 6 months 2 weeks ago, by [Bprak](/forum/user/34235-bprak "View Bprak's Profile") [Last Post](/forum/2-general-talk-about-hikashop/910440-new-eu-withdrawal-button-law---will-hikashop-be-ready#371527 "Hi, For anyone who wants to know more about what this is and how to set it up with HikaShop, we've added a documentation page here: www.hikashop.com/support/documentation/5...thdrawal-button.html") 6 months 1 week ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:2 Views:1141 | [Last Post](/forum/2-general-talk-about-hikashop/910440-new-eu-withdrawal-button-law---will-hikashop-be-ready#371527 "Hi, For anyone who wants to know more about what this is and how to set it up with HikaShop, we've added a documentation page here: www.hikashop.com/support/documentation/5...thdrawal-button.html") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 6 months 1 week ago | | [](/forum/2-general-talk-about-hikashop/910034-order-the-menu-items) | [order the menu items](/forum/2-general-talk-about-hikashop/910034-order-the-menu-items "-- HikaShop version -- : 6.2.0 -- Joomla version -- : 6 -- PHP version -- : 8.4 -- Browser(s) name and version -- : all Hello, is there a way to order the menu item order for registered user inside hikamarket? Also, since I deal with auctions only, I would like to hide 'carts', is there a way? Thank you") Category: [General Talk about HikaShop](/forum/2-general-talk-about-hikashop "Suggest your feature requests and ideas for HikaShop") Topic started 9 months 1 week ago, by [lucad](/forum/user/83792-lucad "View lucad's Profile") [Last Post](/forum/2-general-talk-about-hikashop/910034-order-the-menu-items#370054 "You can easily see I am not a coder :) Thanks, that worked Thank you") 9 months 1 week ago by [lucad](/forum/user/83792-lucad "View lucad's Profile") | Replies:6 Views:540 | [Last Post](/forum/2-general-talk-about-hikashop/910034-order-the-menu-items#370054 "You can easily see I am not a coder :) Thanks, that worked Thank you") by [lucad](/forum/user/83792-lucad "View lucad's Profile") 9 months 1 week ago | | [](/forum/2-general-talk-about-hikashop/910020-status-e-mails) | [Status E-Mails](/forum/2-general-talk-about-hikashop/910020-status-e-mails "-- HikaShop version -- : 6.1.1 -- Joomla version -- : 5.4.1 -- PHP version -- : 8.4 Hi! I have a question about the status e-mails. We have PayPal as payment configured. This is our current order process: 1. order placment 2. customer receives account creation mail -> correct 3. customer receives status mail "new order" -> correct -> if the customer payed with paypal: 4. customer receives status mail "order paid with paypal" (from shop) -> correct 5. customer receives another status mail "order status changed to paid" (from shop) -> wrong/unnecessary (because the customer is getting 2x the information that the order has been paid) 6. customer receives email from paypal -> correct So, in summary the customer will get 5 (!) emails from 1 (!) order. This is ... a little bit crazy. :-) Do you have some suggestions to reduce these emails? Btw. would it be possible (or a feature request) to combine the mails (user account creation + order confirmation)? And the kill the additional status mal "order status changed to paid". So we could reduce the mails to 3 (!). Would be great.") Category: [General Talk about HikaShop](/forum/2-general-talk-about-hikashop "Suggest your feature requests and ideas for HikaShop") Topic started 9 months 2 weeks ago, by [Rusty](/forum/user/83085-rusty "View Rusty's Profile") [Last Post](/forum/2-general-talk-about-hikashop/910020-status-e-mails#369955 "Hi, What you’re experiencing is normal with the current email setup in HikaShop: the system sends separate emails for each step (order created, PayPal payment confirmation, status change, etc.), which can result in multiple messages for one order, especially with payment gateways that trigger both a payment notification and a status change. To reduce the number of emails: Adjust which emails are published in System > Emails so only the ones you really need are active. Consider disabling the "order status notification" email if the customer gets a PayPal confirmation and you don't want too many emails. You can also disable the "order creation notification" email since the user already receives an email after the payment. In HikaShop 6.1+, you can also restrict emails based on payment methods directly when editing email settings. This can be useful if you still want the "order creation notification" email to be sent for offline payment methods like bank transfer as they won't be getting an email from a payment gateway in that case.") 9 months 2 weeks ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:488 | [Last Post](/forum/2-general-talk-about-hikashop/910020-status-e-mails#369955 "Hi, What you’re experiencing is normal with the current email setup in HikaShop: the system sends separate emails for each step (order created, PayPal payment confirmation, status change, etc.), which can result in multiple messages for one order, especially with payment gateways that trigger both a payment notification and a status change. To reduce the number of emails: Adjust which emails are published in System > Emails so only the ones you really need are active. Consider disabling the "order status notification" email if the customer gets a PayPal confirmation and you don't want too many emails. You can also disable the "order creation notification" email since the user already receives an email after the payment. In HikaShop 6.1+, you can also restrict emails based on payment methods directly when editing email settings. This can be useful if you still want the "order creation notification" email to be sent for offline payment methods like bank transfer as they won't be getting an email from a payment gateway in that case.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 9 months 2 weeks ago | | [](/forum/2-general-talk-about-hikashop/79899-categories-listed-as-sub-menu-items) | [Categories listed as sub-menu items](/forum/2-general-talk-about-hikashop/79899-categories-listed-as-sub-menu-items "Please give me step by step instructions: I want to have the categories listed as sub-menu items on the main menu.") Category: [General Talk about HikaShop](/forum/2-general-talk-about-hikashop "Suggest your feature requests and ideas for HikaShop") Topic started 13 years 6 months ago, by [tiekubd](/forum/user/14582-tiekubd "View tiekubd's Profile") [Last Post](/forum/2-general-talk-about-hikashop/79899-categories-listed-as-sub-menu-items#369374 "Hi, To which issue are you referring to exactly ? In most cases, if you want to have sub menu items of your main website menu corresponding to your categories, you'll want to create sub menu items corresponding to the categories manually. If you really have a lot of them and you don't mind cluttering your main menu, then you can still use Maximenu CK and its integration with HikaShop. For products, you can also create sub menu items corresponding to them. Note that we're talking here about having sub menu items to a main menu made of menu items configured via the Joomla menu manager and displayed via a menu module instance via the Joomla modules manager. If you want to have a listing of categories on the side of the pages, or a listing of products on the side of the pages, this was and still is possible with an instance of the HikaShop content module via the Joomla modules manager.") 11 months 1 week ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:7 Views:1840 | [Last Post](/forum/2-general-talk-about-hikashop/79899-categories-listed-as-sub-menu-items#369374 "Hi, To which issue are you referring to exactly ? In most cases, if you want to have sub menu items of your main website menu corresponding to your categories, you'll want to create sub menu items corresponding to the categories manually. If you really have a lot of them and you don't mind cluttering your main menu, then you can still use Maximenu CK and its integration with HikaShop. For products, you can also create sub menu items corresponding to them. Note that we're talking here about having sub menu items to a main menu made of menu items configured via the Joomla menu manager and displayed via a menu module instance via the Joomla modules manager. If you want to have a listing of categories on the side of the pages, or a listing of products on the side of the pages, this was and still is possible with an instance of the HikaShop content module via the Joomla modules manager.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 11 months 1 week ago | | [](/forum/2-general-talk-about-hikashop/909812-different-mail-messages-per-order-status-possible) | [Different mail messages per order status possible?](/forum/2-general-talk-about-hikashop/909812-different-mail-messages-per-order-status-possible "-- HikaShop version -- : 6.1 -- Joomla version -- : 5 -- PHP version -- : 8.4 Hi! I can configure multiple order status options like "open", "new", "billed", "canceled", "shipped" and so on. Would it be possible to make individual mail templates for every single status? Currently I have only one mail template for all status mails. Yes, I can manually change the mail text, but this is very uncomfortable and prone to errors. Another thing: If I change the order status, a popup opens up and here I can put some internal notes, activate "mail to customer" and send a mail. Is it possible to add a simple text field right after the "notes" text area? This field value should be stored internally in a variable. If I THEN click on "mail to customer", the value of the text field is automatically inserted into the mail message template -> on the placeholder of the variable. Why do I want to do this? We send our products with a logistics partner, who sends us a tracking code. It would be good to insert this code into the mail with the status "shipped". Currently this is only possible if I make a manual change of the mail message - every time! That said, I have to change the message text every time I send a status mail "shipped" - on every order. This is very uncomfortable. So I habe two ideas to deal with: a) Each order status has its own mail template (like mentioned above) b) Additional text field (for the tracking code, stored in a variable, for using in mail message). Maybe you can suggest another solution, or I did oversee something. I'm happy to hear from you. :-) P.S. The popup that opens if I change an order status could be tweaked. I think the text area for notes is too big (maybe only half sized in height?). Two customers already oversaw the button below "mail to customer". :-)") Category: [General Talk about HikaShop](/forum/2-general-talk-about-hikashop "Suggest your feature requests and ideas for HikaShop") Topic started 1 year 6 days ago, by [Rusty](/forum/user/83085-rusty "View Rusty's Profile") [Last Post](/forum/2-general-talk-about-hikashop/909812-different-mail-messages-per-order-status-possible#369043 "Hi, 1. You can edit and customize the emails of HikaShop via the System>Emails menu. There, it's the "order status notification" email which is used to send emails when the order is changed. If you edit it, you'll see a "per status override" button at the top of each section of the email : HTML, text and preload. When you click on it, it will open a popup where you'll be able to select the status to customize the email specifically for that order status. 2. I would indeed recommend to create a custom field of the table "order" via the menu Display>Custom fields in order to store the tracking code along with the order. The custom field settings page already has settings to display or not the field in the emails and other places of HikaShop so that will avoid having to code anything. 3. Thanks for your feedback on the note field for the popup. We'll reduce its height in the next version of HikaShop.") 1 year 6 days ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:909 | [Last Post](/forum/2-general-talk-about-hikashop/909812-different-mail-messages-per-order-status-possible#369043 "Hi, 1. You can edit and customize the emails of HikaShop via the System>Emails menu. There, it's the "order status notification" email which is used to send emails when the order is changed. If you edit it, you'll see a "per status override" button at the top of each section of the email : HTML, text and preload. When you click on it, it will open a popup where you'll be able to select the status to customize the email specifically for that order status. 2. I would indeed recommend to create a custom field of the table "order" via the menu Display>Custom fields in order to store the tracking code along with the order. The custom field settings page already has settings to display or not the field in the emails and other places of HikaShop so that will avoid having to code anything. 3. Thanks for your feedback on the note field for the popup. We'll reduce its height in the next version of HikaShop.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 1 year 6 days ago | | [](/forum/2-general-talk-about-hikashop/909738-problem-with-sef) | [Problem with sef](/forum/2-general-talk-about-hikashop/909738-problem-with-sef "-- HikaShop version -- : 6.1 -- Joomla version -- : 5.3.x -- PHP version -- : 8.4.x Hi! I have a problem in my production ready shop system. I faced an issue with the sef system. What happens? If I click from the homepage into the cart, the URL to the checkout (from cart view) looks like this: www.domain.com/checkout/chechout/ - it doubles the "checkout". If I click from a category or product page into the cart, the URL to the checkout (from cart view) looks like this: www.domain.com/product/chechout/ - every following step contains the product name in the url. I think this is not so good. ;)") Category: [General Talk about HikaShop](/forum/2-general-talk-about-hikashop "Suggest your feature requests and ideas for HikaShop") Topic started 1 year 1 month ago, by [Rusty](/forum/user/83085-rusty "View Rusty's Profile") [Last Post](/forum/2-general-talk-about-hikashop/909738-problem-with-sef#368749 "Hi, You should normally find both: i.imgur.com/jnjlbR6.png If you don't see the "Checkout" one, it means that you have a translation override on the translation key used there.") 1 year 3 weeks ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:9 Views:974 | [Last Post](/forum/2-general-talk-about-hikashop/909738-problem-with-sef#368749 "Hi, You should normally find both: i.imgur.com/jnjlbR6.png If you don't see the "Checkout" one, it means that you have a translation override on the translation key used there.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 1 year 3 weeks ago | | [](/forum/2-general-talk-about-hikashop/909736-product-urls-with-categoty-item-string) | [Product URLs with categoty/item string](/forum/2-general-talk-about-hikashop/909736-product-urls-with-categoty-item-string "-- url of the page with the problem -- : www.militaryplaques.com/government/homel...security-seal-plaque -- HikaShop version -- : 6.1.0 -- Joomla version -- : 5.3.3 -- PHP version -- : 8.2.29 -- Browser(s) name and version -- : n/a -- Error-message(debug-mod must be tuned on) -- : n/a We hare seeing the correct URL for product pages such as the one above but we are also seeing indexable URL's missing the 'category/item' item string. For example in this case: www.militaryplaques.com/department-homel...security-seal-plaque Which gives a 404. How do we stop these URLs being published . We use 4SEO and 4SEF Thanks as always!") Category: [General Talk about HikaShop](/forum/2-general-talk-about-hikashop "Suggest your feature requests and ideas for HikaShop") Topic started 1 year 1 month ago, by [thenorthernoffice](/forum/user/33750-thenorthernoffice "View thenorthernoffice's Profile") [Last Post](/forum/2-general-talk-about-hikashop/909736-product-urls-with-categoty-item-string#368685 "HI ... I discovered that for each product the SKU slug had been input into the Brand URL. With the brand URL field filled out it was being published at the bottom of every product page as...") 1 year 1 month ago by [thenorthernoffice](/forum/user/33750-thenorthernoffice "View thenorthernoffice's Profile") | Replies:2 Views:769 | [Last Post](/forum/2-general-talk-about-hikashop/909736-product-urls-with-categoty-item-string#368685 "HI ... I discovered that for each product the SKU slug had been input into the Brand URL. With the brand URL field filled out it was being published at the bottom of every product page as...") by [thenorthernoffice](/forum/user/33750-thenorthernoffice "View thenorthernoffice's Profile") 1 year 1 month ago | | [](/forum/2-general-talk-about-hikashop/909712-google-ads-plugin) | [Google Ads plugin](/forum/2-general-talk-about-hikashop/909712-google-ads-plugin "-- url of the page with the problem -- : www.ericspeanuts.com -- HikaShop version -- : 6 -- Joomla version -- : 4.4.11 -- PHP version -- : 8 -- Browser(s) name and version -- : chrome Bonjour, Je dois faire remonter nos données de vente de notre site pour les analyser dans google ads, mais les valeurs remontées ne sont pas celles indiquées dans les paniers. Voici les remarques dont m'a fait part mon agence marketing: "La valeur de conversion remontée qui n’était pas la bonne, elle différait du panier réel lors des commandes tests." "Pas d’évènement d’ajout au panier ni de retrait du panier (surtout utile pour constituer des audiences de remarketing) L’évènement achat n’a pas déclenché dans mon cas lors du checkout Les éléments e-commerce ne sont pas remontés dans la couche de donnée (nombre de produits, ID des produits, et surtout le plus important la valeur de vente c’est-à-dire le prix du produit, du panier et de la commande HT au global). Il faudra mettre à jour le DataLayer de votre côté. L’idée est de s’assurer que les évènements suivants sont présents au bon moment : add-to-cart / purchase. Mais également que les variables suivantes soient disponibles dans ces évènements : transaction_id / value / currency (ce sont les trois éléments de base pour pouvoir remonter les données de ventes en ligne, sans eux pas de remontée ecommerce sur GA4 nottament). Les variables facultatives pour GA4 sont aussi : price / quantity / item_id / item_name (attention à bien respecter la nomenclature de ces noms)." Il semblerait que le plugin Hikashop - Google Analytics 4 permet pas de remonter les bonnes valeurs. Pouvez-vous m'indiquer une solution? Merci par avance pour votre aide. Meilleures salutations, Eric Ware") Category: [General Talk about HikaShop](/forum/2-general-talk-about-hikashop "Suggest your feature requests and ideas for HikaShop") Topic started 1 year 1 month ago, by [epware](/forum/user/28245-epware "View epware's Profile") [Last Post](/forum/2-general-talk-about-hikashop/909712-google-ads-plugin#368594 "Merci beaucoup pour votre message. Je vais regarder tout cela en détails. Meilleures salutations") 1 year 1 month ago by [epware](/forum/user/28245-epware "View epware's Profile") | Replies:2 Views:1102 | [Last Post](/forum/2-general-talk-about-hikashop/909712-google-ads-plugin#368594 "Merci beaucoup pour votre message. Je vais regarder tout cela en détails. Meilleures salutations") by [epware](/forum/user/28245-epware "View epware's Profile") 1 year 1 month ago | | [](/forum/2-general-talk-about-hikashop/909709-howto-add-pdf-ticket-with-customer-data-to-email) | [Howto: Add PDF ticket with customer data to email](/forum/2-general-talk-about-hikashop/909709-howto-add-pdf-ticket-with-customer-data-to-email "I'd like to sell tickets through Hikashop with a PDF that can be printed, design like boarding pass with name, order ID, QR Code,... I see there is a pdf addon for Hika Serials. Unfortunately I already use the attach email plugin for Hikaserial for other products, where the coupon comes in the emails body. Is there any chance to use the attach pdf plugin for another cagetory? I'm open for any kind of solution. :)") Category: [General Talk about HikaShop](/forum/2-general-talk-about-hikashop "Suggest your feature requests and ideas for HikaShop") Topic started 1 year 1 month ago, by [pixelkraft](/forum/user/39326-pixelkraft "View pixelkraft's Profile") [Last Post](/forum/2-general-talk-about-hikashop/909709-howto-add-pdf-ticket-with-customer-data-to-email#368545 "Hi, In the HikaSerial>Packs menu, you can configure different packs. Then, in the HikaSerial>Plugins menu, you can configure several sets of plugin settings for each plugin, including the attach PDF plugin. And in each one, you can select the corresponding pack. Then, when you edit a product in HikaShop, you can associate the product with the corresponding pack. So, this way, you should be able to use the attach PDF plugin both for what you're already doing with it and for the tickets. Potentially, you could even have products linked to several packs, and thus several PDFs could be generated for the sale of each of these products.") 1 year 1 month ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:1000 | [Last Post](/forum/2-general-talk-about-hikashop/909709-howto-add-pdf-ticket-with-customer-data-to-email#368545 "Hi, In the HikaSerial>Packs menu, you can configure different packs. Then, in the HikaSerial>Plugins menu, you can configure several sets of plugin settings for each plugin, including the attach PDF plugin. And in each one, you can select the corresponding pack. Then, when you edit a product in HikaShop, you can associate the product with the corresponding pack. So, this way, you should be able to use the attach PDF plugin both for what you're already doing with it and for the tickets. Potentially, you could even have products linked to several packs, and thus several PDFs could be generated for the sale of each of these products.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 1 year 1 month ago | | [ ](#forumtop) | | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.073 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)