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#   Error when changing order status

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11 years 11 months ago [\#179421](#179421) by [MWALTHER](/forum/user/30229-mwalther "View MWALTHER's Profile")  *[Error when changing order status](/forum/20-market-feature-requests/872980-error-when-changing-order-status#179421 "-- url of the page with the problem -- :   walliser-weine.ch  -- HikaShop version -- : 2.3.4 -- HikaMarket version -- : 1.4.4 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.4 -- Browser(s) name and version -- : all  Hi,  When i try to change a order status manually, i cannot do it and i get an error msg.  What could be wrong?  Thanks  Markus")* was created by *[MWALTHER](/forum/user/30229-mwalther "View MWALTHER's Profile")*

-- url of the page with the problem -- : [ walliser-weine.ch](http://walliser-weine.ch)
-- HikaShop version -- : 2.3.4
-- HikaMarket version -- : 1.4.4
-- Joomla version -- : 3.3.6
-- PHP version -- : 5.4
-- Browser(s) name and version -- : all

Hi,

When i try to change a order status manually, i cannot do it and i get an error msg.

What could be wrong?

Thanks

Markus

- [ ![changing&#95;order&#95;status.jpg](/forum/attachment/20673) ](/forum/attachment/20673 "...der&#95;status.jpg") [ ](/forum/attachment/20673?download=1 "...der&#95;status.jpg")
- [ ![error&#95;msg&#95;changing&#95;order&#95;status.jpg](/forum/attachment/20674) ](/forum/attachment/20674 "...der&#95;status.jpg") [ ](/forum/attachment/20674?download=1 "...der&#95;status.jpg")

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11 years 11 months ago [\#179443](#179443) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Error when changing order status](/forum/20-market-feature-requests/872980-error-when-changing-order-status#179443 "-- url of the page with the problem -- :   walliser-weine.ch  -- HikaShop version -- : 2.3.4 -- HikaMarket version -- : 1.4.4 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.4 -- Browser(s) name and version -- : all  Hi,  When i try to change a order status manually, i cannot do it and i get an error msg.  What could be wrong?  Thanks  Markus")*

Hi,

Can you please be careful when you create a new message in the forum ?
This is not a feature request and it's not related to HikaMarket.

And more than that, you do not have HikaShop 2.3.4

> &lt;!-- version Business : 2.3.3 \[1409241754\] --&gt;

Please update HikaShop and be careful in the future for your posts.
This issue with Joomla 3.3.x has been fixed since a long time and there are lot of thread talking about this exact same issue (just a search on "{address_company}" to find them)

Thanks

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Jerome - Obsidev.com
HikaMarket &amp; HikaSerial developer / HikaShop core dev team.

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11 years 11 months ago [\#179461](#179461) by [MWALTHER](/forum/user/30229-mwalther "View MWALTHER's Profile")  Replied by *[MWALTHER](/forum/user/30229-mwalther "View MWALTHER's Profile")* on topic *[Error when changing order status](/forum/20-market-feature-requests/872980-error-when-changing-order-status#179461 "-- url of the page with the problem -- :   walliser-weine.ch  -- HikaShop version -- : 2.3.4 -- HikaMarket version -- : 1.4.4 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.4 -- Browser(s) name and version -- : all  Hi,  When i try to change a order status manually, i cannot do it and i get an error msg.  What could be wrong?  Thanks  Markus")*

Many thanks, it is working.
I have downloaded the latest versions manually and installed them.

Maybe just one question here:
Is it possible to disable the vendor information directly?

I would like, that all orders are getting to me only and i will forward the order as soon i get the pay,ment. This get's necessary, because i have enabled the bank payment as well.

Thanks

Markus

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11 years 11 months ago [\#179467](#179467) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Error when changing order status](/forum/20-market-feature-requests/872980-error-when-changing-order-status#179467 "-- url of the page with the problem -- :   walliser-weine.ch  -- HikaShop version -- : 2.3.4 -- HikaMarket version -- : 1.4.4 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.4 -- Browser(s) name and version -- : all  Hi,  When i try to change a order status manually, i cannot do it and i get an error msg.  What could be wrong?  Thanks  Markus")*

Hi,

Disable the vendor information directly ?

Well, if I understand it right, you have to disable the order notification for the vendors in your HikaMarket configuration.
You can also use the order status filter for the order notification, so your vendors will be notify only when the order will have a specific order status (like "confirmed").

Regards,

---

Jerome - Obsidev.com
HikaMarket &amp; HikaSerial developer / HikaShop core dev team.

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11 years 11 months ago [\#179479](#179479) by [MWALTHER](/forum/user/30229-mwalther "View MWALTHER's Profile")  Replied by *[MWALTHER](/forum/user/30229-mwalther "View MWALTHER's Profile")* on topic *[Error when changing order status](/forum/20-market-feature-requests/872980-error-when-changing-order-status#179479 "-- url of the page with the problem -- :   walliser-weine.ch  -- HikaShop version -- : 2.3.4 -- HikaMarket version -- : 1.4.4 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.4 -- Browser(s) name and version -- : all  Hi,  When i try to change a order status manually, i cannot do it and i get an error msg.  What could be wrong?  Thanks  Markus")*

Hi Jerôme

Notification only when order status is changed to "confirmed" would be fine.
I checked the forum but could not find any detailed information where i can do this. I need your help to find the right place ![:)](/media/kunena/emoticons/3.png ":)")

Thanks

Mrkus

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11 years 11 months ago [\#179482](#179482) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Error when changing order status](/forum/20-market-feature-requests/872980-error-when-changing-order-status#179482 "-- url of the page with the problem -- :   walliser-weine.ch  -- HikaShop version -- : 2.3.4 -- HikaMarket version -- : 1.4.4 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.4 -- Browser(s) name and version -- : all  Hi,  When i try to change a order status manually, i cannot do it and i get an error msg.  What could be wrong?  Thanks  Markus")*

Hi,

To publish the email:
[ www.hikashop.com/support/documentation/1...ml#config\_main\_email](http://www.hikashop.com/support/documentation/143-hikamarket-configuration.html#config_main_email)

To set the "Order notification status filter" :
[ www.hikashop.com/support/documentation/1...#config\_market\_email](http://www.hikashop.com/support/documentation/143-hikamarket-configuration.html#config_market_email)

Regards,

---

Jerome - Obsidev.com
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11 years 11 months ago [\#179494](#179494) by [MWALTHER](/forum/user/30229-mwalther "View MWALTHER's Profile")  Replied by *[MWALTHER](/forum/user/30229-mwalther "View MWALTHER's Profile")* on topic *[Error when changing order status](/forum/20-market-feature-requests/872980-error-when-changing-order-status#179494 "-- url of the page with the problem -- :   walliser-weine.ch  -- HikaShop version -- : 2.3.4 -- HikaMarket version -- : 1.4.4 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.4 -- Browser(s) name and version -- : all  Hi,  When i try to change a order status manually, i cannot do it and i get an error msg.  What could be wrong?  Thanks  Markus")*

Many thanks, i hope i can figure it out.

But now i have another problem.
I have installed the new version and i have also updated my german language file. Since then, the shop and the complete Hikashop-backend is in english. I checked the file and it looks like, that the update file only includes the description for the HikaMarket.

Do you have a complete German-file - Hikashop/Hikamarket ?
I guess, my old file has been overwritten.

Regards
Markus

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11 years 11 months ago [\#179499](#179499) by [MWALTHER](/forum/user/30229-mwalther "View MWALTHER's Profile")  Replied by *[MWALTHER](/forum/user/30229-mwalther "View MWALTHER's Profile")* on topic *[Error when changing order status](/forum/20-market-feature-requests/872980-error-when-changing-order-status#179499 "-- url of the page with the problem -- :   walliser-weine.ch  -- HikaShop version -- : 2.3.4 -- HikaMarket version -- : 1.4.4 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.4 -- Browser(s) name and version -- : all  Hi,  When i try to change a order status manually, i cannot do it and i get an error msg.  What could be wrong?  Thanks  Markus")*

Hi Jerôme

I am sorry, everything OK. I am too stupid.

Thanks for your great support.

Regards

Markus

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11 years 11 months ago [\#179500](#179500) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Error when changing order status](/forum/20-market-feature-requests/872980-error-when-changing-order-status#179500 "-- url of the page with the problem -- :   walliser-weine.ch  -- HikaShop version -- : 2.3.4 -- HikaMarket version -- : 1.4.4 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.4 -- Browser(s) name and version -- : all  Hi,  When i try to change a order status manually, i cannot do it and i get an error msg.  What could be wrong?  Thanks  Markus")*

Hi,

Don't say that !

If you have trouble with the the languages files for HikaShop or HikaMarket , you can (re) download them in this page
[ www.hikashop.com/download/languages.html](http://www.hikashop.com/download/languages.html)

Regards,

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Jerome - Obsidev.com
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