[Skip to main content](#vessel-content) # Front Edition - Order Status cannot be changed ## - **[ee61ts](/forum/user/35520-ee61ts "View ee61ts's Profile")** - [![ee61ts's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/35520-ee61ts "View ee61ts's Profile") Topic Author - [ Offline](/forum/user/35520-ee61ts) Less More - Posts: 8 - Thank you received: 0 - - 11 years 8 months ago [\#191641](#191641) by [ee61ts](/forum/user/35520-ee61ts "View ee61ts's Profile") *[Front Edition - Order Status cannot be changed](/forum/20-market-feature-requests/875147-front-edition-order-status-cannot-be-changed#191641 "-- HikaShop version -- : 2.3.5 -- HikaMarket version -- : 1.6.0 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.5.20 -- Browser(s) name and version -- : Firefox 35.0.1 Hi Hikashop Team, I am using Hikashop Business version and HikaMarket Front-Edition. I am having difficulties with the front-end order editing. When I change the status on the screen and save it, it does not actually change the status and it returns with the original status. If it is possible, could you help me with this, please? I found a post that had similar problem and it was 2 years ago. www.hikashop.com/forum/22-market-bug-rep...r-status-change.html . I have also checked 'show_general' file and it is already updated as suggested in the post. I would be very grateful for your help. Best regards, ee61ts")* was created by *[ee61ts](/forum/user/35520-ee61ts "View ee61ts's Profile")* -- HikaShop version -- : 2.3.5 -- HikaMarket version -- : 1.6.0 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.5.20 -- Browser(s) name and version -- : Firefox 35.0.1 Hi Hikashop Team, I am using Hikashop Business version and HikaMarket Front-Edition. I am having difficulties with the front-end order editing. When I change the status on the screen and save it, it does not actually change the status and it returns with the original status. If it is possible, could you help me with this, please? I found a post that had similar problem and it was 2 years ago. [ www.hikashop.com/forum/22-market-bug-rep...r-status-change.html](http://www.hikashop.com/forum/22-market-bug-report/77086-order-status-change.html) . I have also checked 'show_general' file and it is already updated as suggested in the post. I would be very grateful for your help. Best regards, ee61ts Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzIwLW1hcmtldC1mZWF0dXJlLXJlcXVlc3RzLzg3NTE0Ny1mcm9udC1lZGl0aW9uLW9yZGVyLXN0YXR1cy1jYW5ub3QtYmUtY2hhbmdlZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[ee61ts](/forum/user/35520-ee61ts "View ee61ts's Profile")** - [![ee61ts's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/35520-ee61ts "View ee61ts's Profile") Topic Author - [ Offline](/forum/user/35520-ee61ts) Less More - Posts: 8 - Thank you received: 0 - - 11 years 8 months ago [\#191642](#191642) by [ee61ts](/forum/user/35520-ee61ts "View ee61ts's Profile") Replied by *[ee61ts](/forum/user/35520-ee61ts "View ee61ts's Profile")* on topic *[Front Edition - Order Status cannot be changed](/forum/20-market-feature-requests/875147-front-edition-order-status-cannot-be-changed#191642 "-- HikaShop version -- : 2.3.5 -- HikaMarket version -- : 1.6.0 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.5.20 -- Browser(s) name and version -- : Firefox 35.0.1 Hi Hikashop Team, I am using Hikashop Business version and HikaMarket Front-Edition. I am having difficulties with the front-end order editing. When I change the status on the screen and save it, it does not actually change the status and it returns with the original status. If it is possible, could you help me with this, please? I found a post that had similar problem and it was 2 years ago. www.hikashop.com/forum/22-market-bug-rep...r-status-change.html . I have also checked 'show_general' file and it is already updated as suggested in the post. I would be very grateful for your help. Best regards, ee61ts")* To add on on my previous post. I can however save change to other fields, e,g, address (it works fine). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzIwLW1hcmtldC1mZWF0dXJlLXJlcXVlc3RzLzg3NTE0Ny1mcm9udC1lZGl0aW9uLW9yZGVyLXN0YXR1cy1jYW5ub3QtYmUtY2hhbmdlZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 11 years 8 months ago [\#191659](#191659) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Front Edition - Order Status cannot be changed](/forum/20-market-feature-requests/875147-front-edition-order-status-cannot-be-changed#191659 "-- HikaShop version -- : 2.3.5 -- HikaMarket version -- : 1.6.0 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.5.20 -- Browser(s) name and version -- : Firefox 35.0.1 Hi Hikashop Team, I am using Hikashop Business version and HikaMarket Front-Edition. I am having difficulties with the front-end order editing. When I change the status on the screen and save it, it does not actually change the status and it returns with the original status. If it is possible, could you help me with this, please? I found a post that had similar problem and it was 2 years ago. www.hikashop.com/forum/22-market-bug-rep...r-status-change.html . I have also checked 'show_general' file and it is already updated as suggested in the post. I would be very grateful for your help. Best regards, ee61ts")* Hi, Would it be possible to have an access to your website in order to see the issue directly ? The modifications in the other thread are 2 years old and most of them already are in HikaMarket 1.6.0 So it will also be interesting to know if you have some view overrides for HikaMarket "ordermarket" views. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzIwLW1hcmtldC1mZWF0dXJlLXJlcXVlc3RzLzg3NTE0Ny1mcm9udC1lZGl0aW9uLW9yZGVyLXN0YXR1cy1jYW5ub3QtYmUtY2hhbmdlZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[ee61ts](/forum/user/35520-ee61ts "View ee61ts's Profile")** - [![ee61ts's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/35520-ee61ts "View ee61ts's Profile") Topic Author - [ Offline](/forum/user/35520-ee61ts) Less More - Posts: 8 - Thank you received: 0 - - 11 years 8 months ago [\#191665](#191665) by [ee61ts](/forum/user/35520-ee61ts "View ee61ts's Profile") Replied by *[ee61ts](/forum/user/35520-ee61ts "View ee61ts's Profile")* on topic *[Front Edition - Order Status cannot be changed](/forum/20-market-feature-requests/875147-front-edition-order-status-cannot-be-changed#191665 "-- HikaShop version -- : 2.3.5 -- HikaMarket version -- : 1.6.0 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.5.20 -- Browser(s) name and version -- : Firefox 35.0.1 Hi Hikashop Team, I am using Hikashop Business version and HikaMarket Front-Edition. I am having difficulties with the front-end order editing. When I change the status on the screen and save it, it does not actually change the status and it returns with the original status. If it is possible, could you help me with this, please? I found a post that had similar problem and it was 2 years ago. www.hikashop.com/forum/22-market-bug-rep...r-status-change.html . I have also checked 'show_general' file and it is already updated as suggested in the post. I would be very grateful for your help. Best regards, ee61ts")* Hi Jerome, As the site contains our client's information, it is difficult to give you the access to the site. However, I took the screenshots (please see 3 attached jpeg files) of what actually happened. - The first one, screenshot_01.jpg, shows the order that I would like to edit. You can see it in the 'Main Information' box. - The second one, screenshot_02.jpg, shows the order status was edited from 'created' to 'confirmed'. Then. click 'save'. The green tick icon. - The thrid one, screenshot_03.jpg, shows what happened after I clicked 'save'. The 'Main Information' box disappeared (not sure whether it collapsed). If you check at the order history, then you can see that it is still 'created'. It did not change to 'confirmed' as intended. I am actually using HikaShop Business with HikaMarket Front-Editing Thank you very much for your help. Best regards, Tarapong - [ ![screenshot_01.jpg](/forum/attachment/22566) ](/forum/attachment/22566 "screenshot_01.jpg") [ ](/forum/attachment/22566?download=1 "screenshot_01.jpg") - [ ![screenshot_02.jpg](/forum/attachment/22567) ](/forum/attachment/22567 "screenshot_02.jpg") [ ](/forum/attachment/22567?download=1 "screenshot_02.jpg") - [ ![screenshot_03.jpg](/forum/attachment/22568) ](/forum/attachment/22568 "screenshot_03.jpg") [ ](/forum/attachment/22568?download=1 "screenshot_03.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzIwLW1hcmtldC1mZWF0dXJlLXJlcXVlc3RzLzg3NTE0Ny1mcm9udC1lZGl0aW9uLW9yZGVyLXN0YXR1cy1jYW5ub3QtYmUtY2hhbmdlZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 11 years 8 months ago [\#191682](#191682) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Front Edition - Order Status cannot be changed](/forum/20-market-feature-requests/875147-front-edition-order-status-cannot-be-changed#191682 "-- HikaShop version -- : 2.3.5 -- HikaMarket version -- : 1.6.0 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.5.20 -- Browser(s) name and version -- : Firefox 35.0.1 Hi Hikashop Team, I am using Hikashop Business version and HikaMarket Front-Edition. I am having difficulties with the front-end order editing. When I change the status on the screen and save it, it does not actually change the status and it returns with the original status. If it is possible, could you help me with this, please? I found a post that had similar problem and it was 2 years ago. www.hikashop.com/forum/22-market-bug-rep...r-status-change.html . I have also checked 'show_general' file and it is already updated as suggested in the post. I would be very grateful for your help. Best regards, ee61ts")* Hi, The main problem is that I can't reproduce your issue in my local websites or in the demo websites. So, the best for us to find a fix to your issue will be to test it directly in your website. About the link or the (temporal) credentials, you can send us such private information using the "contact us" page. Because, if we can't reproduce the issue otherwise than your website, it will be more than complicated to us to understand the problem ; and if I ask you to analyze the ajax content of the order modification, I don't think that you will know where to look exactly. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzIwLW1hcmtldC1mZWF0dXJlLXJlcXVlc3RzLzg3NTE0Ny1mcm9udC1lZGl0aW9uLW9yZGVyLXN0YXR1cy1jYW5ub3QtYmUtY2hhbmdlZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[ee61ts](/forum/user/35520-ee61ts "View ee61ts's Profile")** - [![ee61ts's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/35520-ee61ts "View ee61ts's Profile") Topic Author - [ Offline](/forum/user/35520-ee61ts) Less More - Posts: 8 - Thank you received: 0 - - 11 years 8 months ago [\#191704](#191704) by [ee61ts](/forum/user/35520-ee61ts "View ee61ts's Profile") Replied by *[ee61ts](/forum/user/35520-ee61ts "View ee61ts's Profile")* on topic *[Front Edition - Order Status cannot be changed](/forum/20-market-feature-requests/875147-front-edition-order-status-cannot-be-changed#191704 "-- HikaShop version -- : 2.3.5 -- HikaMarket version -- : 1.6.0 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.5.20 -- Browser(s) name and version -- : Firefox 35.0.1 Hi Hikashop Team, I am using Hikashop Business version and HikaMarket Front-Edition. I am having difficulties with the front-end order editing. When I change the status on the screen and save it, it does not actually change the status and it returns with the original status. If it is possible, could you help me with this, please? I found a post that had similar problem and it was 2 years ago. www.hikashop.com/forum/22-market-bug-rep...r-status-change.html . I have also checked 'show_general' file and it is already updated as suggested in the post. I would be very grateful for your help. Best regards, ee61ts")* Hi Jerome, Thank you very much for the reply. For the access, which access level would be sufficient? 'Manager', 'Administrator' or 'Super User'? I am looking forward hearing from you. Best regards Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzIwLW1hcmtldC1mZWF0dXJlLXJlcXVlc3RzLzg3NTE0Ny1mcm9udC1lZGl0aW9uLW9yZGVyLXN0YXR1cy1jYW5ub3QtYmUtY2hhbmdlZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 11 years 8 months ago [\#191756](#191756) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Front Edition - Order Status cannot be changed](/forum/20-market-feature-requests/875147-front-edition-order-status-cannot-be-changed#191756 "-- HikaShop version -- : 2.3.5 -- HikaMarket version -- : 1.6.0 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.5.20 -- Browser(s) name and version -- : Firefox 35.0.1 Hi Hikashop Team, I am using Hikashop Business version and HikaMarket Front-Edition. I am having difficulties with the front-end order editing. When I change the status on the screen and save it, it does not actually change the status and it returns with the original status. If it is possible, could you help me with this, please? I found a post that had similar problem and it was 2 years ago. www.hikashop.com/forum/22-market-bug-rep...r-status-change.html . I have also checked 'show_general' file and it is already updated as suggested in the post. I would be very grateful for your help. Best regards, ee61ts")* Hi, An administrator should be enough ; I need to access to the front-end to analyze the content and be able to check the configuration in the backend. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzIwLW1hcmtldC1mZWF0dXJlLXJlcXVlc3RzLzg3NTE0Ny1mcm9udC1lZGl0aW9uLW9yZGVyLXN0YXR1cy1jYW5ub3QtYmUtY2hhbmdlZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 11 years 8 months ago - 11 years 8 months ago [\#191791](#191791) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Front Edition - Order Status cannot be changed](/forum/20-market-feature-requests/875147-front-edition-order-status-cannot-be-changed#191791 "-- HikaShop version -- : 2.3.5 -- HikaMarket version -- : 1.6.0 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.5.20 -- Browser(s) name and version -- : Firefox 35.0.1 Hi Hikashop Team, I am using Hikashop Business version and HikaMarket Front-Edition. I am having difficulties with the front-end order editing. When I change the status on the screen and save it, it does not actually change the status and it returns with the original status. If it is possible, could you help me with this, please? I found a post that had similar problem and it was 2 years ago. www.hikashop.com/forum/22-market-bug-rep...r-status-change.html . I have also checked 'show_general' file and it is already updated as suggested in the post. I would be very grateful for your help. Best regards, ee61ts")* Hi, Thanks for the access. I updated HikaMarket in your website with a new version ; I have also update the downloadable package. It was a missing function which was only defined in the multi-vendor package. Regards, PS : you can deactivate the account. --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Last edit: 11 years 8 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzIwLW1hcmtldC1mZWF0dXJlLXJlcXVlc3RzLzg3NTE0Ny1mcm9udC1lZGl0aW9uLW9yZGVyLXN0YXR1cy1jYW5ub3QtYmUtY2hhbmdlZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[ee61ts](/forum/user/35520-ee61ts "View ee61ts's Profile")** - [![ee61ts's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/35520-ee61ts "View ee61ts's Profile") Topic Author - [ Offline](/forum/user/35520-ee61ts) Less More - Posts: 8 - Thank you received: 0 - - 11 years 8 months ago - 11 years 8 months ago [\#191794](#191794) by [ee61ts](/forum/user/35520-ee61ts "View ee61ts's Profile") Replied by *[ee61ts](/forum/user/35520-ee61ts "View ee61ts's Profile")* on topic *[Front Edition - Order Status cannot be changed](/forum/20-market-feature-requests/875147-front-edition-order-status-cannot-be-changed#191794 "-- HikaShop version -- : 2.3.5 -- HikaMarket version -- : 1.6.0 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.5.20 -- Browser(s) name and version -- : Firefox 35.0.1 Hi Hikashop Team, I am using Hikashop Business version and HikaMarket Front-Edition. I am having difficulties with the front-end order editing. When I change the status on the screen and save it, it does not actually change the status and it returns with the original status. If it is possible, could you help me with this, please? I found a post that had similar problem and it was 2 years ago. www.hikashop.com/forum/22-market-bug-rep...r-status-change.html . I have also checked 'show_general' file and it is already updated as suggested in the post. I would be very grateful for your help. Best regards, ee61ts")* Hi Jerome, Thank you very much for your help in fixing the problems. It is working now. Can I ask you one more question, please? If I use the current release of HikaMarket Front-Edition with HikaShop Business for a new website, then will I be still facing the same issue? Or it will depends on some other factors? Best regards Last edit: 11 years 8 months ago by [ee61ts](/forum/user/35520-ee61ts "View ee61ts's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzIwLW1hcmtldC1mZWF0dXJlLXJlcXVlc3RzLzg3NTE0Ny1mcm9udC1lZGl0aW9uLW9yZGVyLXN0YXR1cy1jYW5ub3QtYmUtY2hhbmdlZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 11 years 8 months ago [\#191795](#191795) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Front Edition - Order Status cannot be changed](/forum/20-market-feature-requests/875147-front-edition-order-status-cannot-be-changed#191795 "-- HikaShop version -- : 2.3.5 -- HikaMarket version -- : 1.6.0 -- Joomla version -- : 3.3.6 -- PHP version -- : 5.5.20 -- Browser(s) name and version -- : Firefox 35.0.1 Hi Hikashop Team, I am using Hikashop Business version and HikaMarket Front-Edition. I am having difficulties with the front-end order editing. When I change the status on the screen and save it, it does not actually change the status and it returns with the original status. If it is possible, could you help me with this, please? I found a post that had similar problem and it was 2 years ago. www.hikashop.com/forum/22-market-bug-rep...r-status-change.html . I have also checked 'show_general' file and it is already updated as suggested in the post. I would be very grateful for your help. Best regards, ee61ts")* Hi, Best will be to re-download HikaMarket in order to have the latest package with the fix. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzIwLW1hcmtldC1mZWF0dXJlLXJlcXVlc3RzLzg3NTE0Ny1mcm9udC1lZGl0aW9uLW9yZGVyLXN0YXR1cy1jYW5ub3QtYmUtY2hhbmdlZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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