[Skip to main content](#vessel-content) # Paypal Adaptive Payment Plugin - refund status ## - **[caseyy](/forum/user/43758-caseyy "View caseyy's Profile")** - [![caseyy's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/43758-caseyy "View caseyy's Profile") Topic Author - [ Offline](/forum/user/43758-caseyy) Less More - Posts: 23 - Thank you received: 0 - - 10 years 2 months ago [\#246264](#246264) by [caseyy](/forum/user/43758-caseyy "View caseyy's Profile") *[Paypal Adaptive Payment Plugin - refund status](/forum/20-market-feature-requests/885728-paypal-adaptive-payment-plugin-refund-status#246264 "-- HikaShop version -- : 2.6.3 -- HikaMarket version -- : 1.7.1 -- Joomla version -- : 3.6 -- PHP version -- : 7 Hi, Can you check Hikashop (market) Paypal Adaptive Payment Plugin, the refunded status seems not update automatic. Received an email " Hello, A Paypal notification was received with the status Refunded. The order status was not changed Check the documentation concerning this issue at www.hikashop.com/index.php?option=com_up...-paypal-error#status Order Id: 22" Order status successful automatic updated to "confirmed" after payment, when I try manual refund the order at sandbox.paypal the order status not updated. Thanks")* was created by *[caseyy](/forum/user/43758-caseyy "View caseyy's Profile")* -- HikaShop version -- : 2.6.3 -- HikaMarket version -- : 1.7.1 -- Joomla version -- : 3.6 -- PHP version -- : 7 Hi, Can you check Hikashop (market) Paypal Adaptive Payment Plugin, the refunded status seems not update automatic. Received an email " Hello, A Paypal notification was received with the status Refunded. The order status was not changed Check the documentation concerning this issue at [ www.hikashop.com/index.php?option=com\_up...-paypal-error#status](https://www.hikashop.com/index.php?option=com_updateme&ctrl=doc&component=HikaShop&page=payment-paypal-error#status) Order Id: 22" Order status successful automatic updated to "confirmed" after payment, when I try manual refund the order at sandbox.paypal the order status not updated. Thanks - [ ![paypal_manual_refund.png](/forum/attachment/32781) ](/forum/attachment/32781 "...ual_refund.png") [ ](/forum/attachment/32781?download=1 "...ual_refund.png") - [ ![pp_adaptive_payment_-_no_refunded_status.png](/forum/attachment/32782) ](/forum/attachment/32782 "...ded_status.png") [ ](/forum/attachment/32782?download=1 "...ded_status.png") - [ ![pp_notification_-_email.png](/forum/attachment/32783) ](/forum/attachment/32783 "...on_-_email.png") [ ](/forum/attachment/32783?download=1 "...on_-_email.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzIwLW1hcmtldC1mZWF0dXJlLXJlcXVlc3RzLzg4NTcyOC1wYXlwYWwtYWRhcHRpdmUtcGF5bWVudC1wbHVnaW4tcmVmdW5kLXN0YXR1cz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 10 years 2 months ago [\#246268](#246268) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Paypal Adaptive Payment Plugin - refund status](/forum/20-market-feature-requests/885728-paypal-adaptive-payment-plugin-refund-status#246268 "-- HikaShop version -- : 2.6.3 -- HikaMarket version -- : 1.7.1 -- Joomla version -- : 3.6 -- PHP version -- : 7 Hi, Can you check Hikashop (market) Paypal Adaptive Payment Plugin, the refunded status seems not update automatic. Received an email " Hello, A Paypal notification was received with the status Refunded. The order status was not changed Check the documentation concerning this issue at www.hikashop.com/index.php?option=com_up...-paypal-error#status Order Id: 22" Order status successful automatic updated to "confirmed" after payment, when I try manual refund the order at sandbox.paypal the order status not updated. Thanks")* Hi, Paypal Adaptive, like "Paypal classical" do not handle the refund notification. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzIwLW1hcmtldC1mZWF0dXJlLXJlcXVlc3RzLzg4NTcyOC1wYXlwYWwtYWRhcHRpdmUtcGF5bWVudC1wbHVnaW4tcmVmdW5kLXN0YXR1cz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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