[Skip to main content](#vessel-content) # Templates Problems and Lightbox don't show up ## - **[composing24](/forum/user/34590-composing24 "View composing24's Profile")** - [![composing24's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/34590-composing24 "View composing24's Profile") Topic Author - [ Offline](/forum/user/34590-composing24) Less More - Posts: 1 - Thank you received: 0 - - 12 years 1 week ago - 12 years 1 week ago [\#175954](#175954) by [composing24](/forum/user/34590-composing24 "View composing24's Profile") *[Templates Problems and Lightbox don't show up](/forum/22-market-bug-report/872387-templates-problems-and-lightbox-dont-show-up#175954 "-- HikaShop version -- : 2.3.3. -- HikaMarket version -- : 1.4.4. -- Joomla version -- : 3.3.6 -- PHP version -- : 5.4.32-nmm1 -- Browser(s) name and version -- : Firefox 32.0.3 Hi, to view this Page you need to login before. We have some Problems with the Template on this page. And when you trying to click on the upload Icon the screen get only black. What can we do about it? Thank you.")* was created by *[composing24](/forum/user/34590-composing24 "View composing24's Profile")* -- HikaShop version -- : 2.3.3. -- HikaMarket version -- : 1.4.4. -- Joomla version -- : 3.3.6 -- PHP version -- : 5.4.32-nmm1 -- Browser(s) name and version -- : Firefox 32.0.3 Hi, to view this Page you need to login before. > credentials removed by a moderator We have some Problems with the Template on this page. And when you trying to click on the upload Icon the screen get only black. What can we do about it? Thank you. Last edit: 12 years 1 week ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzIyLW1hcmtldC1idWctcmVwb3J0Lzg3MjM4Ny10ZW1wbGF0ZXMtcHJvYmxlbXMtYW5kLWxpZ2h0Ym94LWRvbnQtc2hvdy11cD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 12 years 1 week ago [\#175966](#175966) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Templates Problems and Lightbox don't show up](/forum/22-market-bug-report/872387-templates-problems-and-lightbox-dont-show-up#175966 "-- HikaShop version -- : 2.3.3. -- HikaMarket version -- : 1.4.4. -- Joomla version -- : 3.3.6 -- PHP version -- : 5.4.32-nmm1 -- Browser(s) name and version -- : Firefox 32.0.3 Hi, to view this Page you need to login before. We have some Problems with the Template on this page. And when you trying to click on the upload Icon the screen get only black. What can we do about it? Thank you.")* Hi, I don't really know why but your website includes jquery, then mootools and then hikashop. When hikashop asked for the inclusion of "jquery-ui", it seems that it does not work properly so the script execution stops. It means that the uploader in HikaMarket 1.4.4 based on jquery (which will change with HikaMarket 1.5 with a new standalone one) does not load properly. So your page is falling back on the classical upload system which require a popup to upload a file. But the popup that you use in HikaShop is the "bootstrap" one ; which is not compatible with your template. You can change the popup system to "mootools" in your HikaShop configuration (tab display, option "popup mode"). You can also install the extension "jquery easy" for your joomla website in order to fix the issues between jquery / mootools and jquery-ui. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzIyLW1hcmtldC1idWctcmVwb3J0Lzg3MjM4Ny10ZW1wbGF0ZXMtcHJvYmxlbXMtYW5kLWxpZ2h0Ym94LWRvbnQtc2hvdy11cD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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