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#   Upload product image

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11 years 2 weeks ago -  11 years 2 weeks ago [\#216631](#216631) by [Mirco206](/forum/user/38972-mirco206 "View Mirco206's Profile")  *[Upload product image](/forum/22-market-bug-report/879728-upload-product-image#216631 "-- HikaShop version -- : 2.6.0 -- HikaMarket version -- : 1.6.6 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.6.12  Hi, I can't upload product images. Upload seems to start but it stuck at 100% (like in the image attached). There's no error on php logs.")* was created by *[Mirco206](/forum/user/38972-mirco206 "View Mirco206's Profile")*

-- HikaShop version -- : 2.6.0
-- HikaMarket version -- : 1.6.6
-- Joomla version -- : 3.4.1
-- PHP version -- : 5.6.12

Hi,
I can't upload product images. Upload seems to start but it stuck at 100% (like in the image attached).
There's no error on php logs.

[ ![12081340&#95;10207932032041687&#95;793772761&#95;n.jpg](/forum/attachment/26938) ](/forum/attachment/26938 "...93772761&#95;n.jpg")

- [ ![12081340&#95;10207932032041687&#95;793772761&#95;n.jpg](/forum/attachment/26938) ](/forum/attachment/26938 "...93772761&#95;n.jpg") [ ](/forum/attachment/26938?download=1 "...93772761&#95;n.jpg")

Last edit: 11 years 2 weeks ago by [Mirco206](/forum/user/38972-mirco206 "View Mirco206's Profile").

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11 years 2 weeks ago -  11 years 2 weeks ago [\#216633](#216633) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Upload product image](/forum/22-market-bug-report/879728-upload-product-image#216633 "-- HikaShop version -- : 2.6.0 -- HikaMarket version -- : 1.6.6 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.6.12  Hi, I can't upload product images. Upload seems to start but it stuck at 100% (like in the image attached). There's no error on php logs.")*

Hi,

Please see : [ www.hikashop.com/forum/product-category-...op-2-6-0.html#216594](http://www.hikashop.com/forum/product-category-display/879711-ajax-image-upload-in-hikashop-2-6-0.html#216594)

Regards,

---

Jerome - Obsidev.com
HikaMarket &amp; HikaSerial developer / HikaShop core dev team.

Last edit: 11 years 2 weeks ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile"). Reason: fix link

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11 years 2 weeks ago [\#216711](#216711) by [Mirco206](/forum/user/38972-mirco206 "View Mirco206's Profile")  Replied by *[Mirco206](/forum/user/38972-mirco206 "View Mirco206's Profile")* on topic *[Upload product image](/forum/22-market-bug-report/879728-upload-product-image#216711 "-- HikaShop version -- : 2.6.0 -- HikaMarket version -- : 1.6.6 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.6.12  Hi, I can't upload product images. Upload seems to start but it stuck at 100% (like in the image attached). There's no error on php logs.")*

Thanks but this link does not work

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11 years 2 weeks ago [\#216724](#216724) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Upload product image](/forum/22-market-bug-report/879728-upload-product-image#216724 "-- HikaShop version -- : 2.6.0 -- HikaMarket version -- : 1.6.6 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.6.12  Hi, I can't upload product images. Upload seems to start but it stuck at 100% (like in the image attached). There's no error on php logs.")*

fixed

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Jerome - Obsidev.com
HikaMarket &amp; HikaSerial developer / HikaShop core dev team.

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11 years 2 weeks ago [\#216730](#216730) by [Mirco206](/forum/user/38972-mirco206 "View Mirco206's Profile")  Replied by *[Mirco206](/forum/user/38972-mirco206 "View Mirco206's Profile")* on topic *[Upload product image](/forum/22-market-bug-report/879728-upload-product-image#216730 "-- HikaShop version -- : 2.6.0 -- HikaMarket version -- : 1.6.6 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.6.12  Hi, I can't upload product images. Upload seems to start but it stuck at 100% (like in the image attached). There's no error on php logs.")*

Still not working. I also tried to change on 'components/com_hikamarket/controllers/upload.php' but still the same

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11 years 2 weeks ago [\#216732](#216732) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Upload product image](/forum/22-market-bug-report/879728-upload-product-image#216732 "-- HikaShop version -- : 2.6.0 -- HikaMarket version -- : 1.6.6 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.6.12  Hi, I can't upload product images. Upload seems to start but it stuck at 100% (like in the image attached). There's no error on php logs.")*

Hi,

So you should use the browser console in order to see the XHR call (for the upload) and get the return content.
Because the upload is marked as failed by the javascript library, the return content is not a json confirmation code ; because you do not have any error message display, it should not be a json error code either.
So it's possible that you have a PHP warning or a PHP error. But without the error context, it will be difficult to know the source (and to provide a fix).

Regards,

---

Jerome - Obsidev.com
HikaMarket &amp; HikaSerial developer / HikaShop core dev team.

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11 years 2 weeks ago [\#216762](#216762) by [Mirco206](/forum/user/38972-mirco206 "View Mirco206's Profile")  Replied by *[Mirco206](/forum/user/38972-mirco206 "View Mirco206's Profile")* on topic *[Upload product image](/forum/22-market-bug-report/879728-upload-product-image#216762 "-- HikaShop version -- : 2.6.0 -- HikaMarket version -- : 1.6.6 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.6.12  Hi, I can't upload product images. Upload seems to start but it stuck at 100% (like in the image attached). There's no error on php logs.")*

There's no php error or warning. On browser console there's only warning from tinymce ('webkitMovementY' is deprecated. Please use 'movementY' instead)

I can upload images from the backend (Control Panel), but i can't from frontend.

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11 years 2 weeks ago [\#216766](#216766) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Upload product image](/forum/22-market-bug-report/879728-upload-product-image#216766 "-- HikaShop version -- : 2.6.0 -- HikaMarket version -- : 1.6.6 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.6.12  Hi, I can't upload product images. Upload seems to start but it stuck at 100% (like in the image attached). There's no error on php logs.")*

Hi,

Please read carefully my previous message.
I'm not talking about the Browser error console : I'm talking about the HTML calls, the content returned by the Ajax Call (also named "XHR call").

If you're not able to perform that debug action ; we will need accesses to do it.

Regards,

---

Jerome - Obsidev.com
HikaMarket &amp; HikaSerial developer / HikaShop core dev team.

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11 years 2 weeks ago [\#216826](#216826) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Upload product image](/forum/22-market-bug-report/879728-upload-product-image#216826 "-- HikaShop version -- : 2.6.0 -- HikaMarket version -- : 1.6.6 -- Joomla version -- : 3.4.1 -- PHP version -- : 5.6.12  Hi, I can't upload product images. Upload seems to start but it stuck at 100% (like in the image attached). There's no error on php logs.")*

Hi,

The problem has been also reported in another thread.
So I performed an investigation and find the issue.

You can re-download HikaMarket 1.6.6 to get the patch or you can apply it manually.
Instructions are in that thread : [ www.hikashop.com/forum/20-market-feature...ront-end/216824.html](http://www.hikashop.com/forum/20-market-feature-requests/879764-no-images-upload-on-front-end/216824.html)

Regards,

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Jerome - Obsidev.com
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