[Skip to main content](#vessel-content) # Dropped file status changes after saving ## - **[PeterChain](/forum/user/570-peterchain "View PeterChain's Profile")** - [![PeterChain's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar570.png)](/forum/user/570-peterchain "View PeterChain's Profile") Topic Author - [ Offline](/forum/user/570-peterchain) Less More - Posts: 640 - Thank you received: 16 - - 10 years 11 months ago - 10 years 11 months ago [\#222738](#222738) by [PeterChain](/forum/user/570-peterchain "View PeterChain's Profile") *[Dropped file status changes after saving](/forum/22-market-bug-report/880843-dropped-file-status-changes-after-saving#222738 "-- HikaShop version -- : 2.6.0 -- HikaMarket version -- : 1.6.7 -- Joomla version -- : 3.45 -- PHP version -- : 5.4.38 If I drag a file into the file drop area of product edition, it gets with Free Downlaod turned to Yes because I set this in the HikaMarket configuration. Anyhow, after Applying or saving it turns to NO. This is not happening in Backend. Also, if I turn it to YES again from the backend it stays then as Yes in the frontend even if I save again. But if I change the status manually in the frontend, it won't remain after saving. All this has been tested with my cutom form.php and after getting back to the default component one, the same result. Additionaly my frontend file settings Popup looks broken and inaccessible. Does this depend on a setting? while in backend looks usable About the broken popup these are my actual settings for hikashop General display options anyhow I played with many combinations and no porgress was percieved.")* was created by *[PeterChain](/forum/user/570-peterchain "View PeterChain's Profile")* -- HikaShop version -- : 2.6.0 -- HikaMarket version -- : 1.6.7 -- Joomla version -- : 3.45 -- PHP version -- : 5.4.38 If I drag a file into the file drop area of product edition, it gets with Free Downlaod turned to Yes because I set this in the HikaMarket configuration. Anyhow, after Applying or saving it turns to NO. This is not happening in Backend. Also, if I turn it to YES again from the backend it stays then as Yes in the frontend even if I save again. But if I change the status manually in the frontend, it won't remain after saving. All this has been tested with my cutom form.php and after getting back to the default component one, the same result. Additionaly my frontend file settings Popup looks broken and inaccessible. Does this depend on a setting? [ ![Captura_de_pantalla_2015-12-02_a_les_0_39_30.png](/forum/attachment/28114) ](/forum/attachment/28114 "...es_0_39_30.png") while in backend looks usable [ ![Captura_de_pantalla_2015-12-02_a_les_0_40_53.png](/forum/attachment/28115) ](/forum/attachment/28115 "...es_0_40_53.png") About the broken popup these are my actual settings for hikashop General display options [ ![Captura_de_pantalla_2015-12-02_a_les_0_54_56.png](/forum/attachment/28117) ](/forum/attachment/28117 "...es_0_54_56.png") anyhow I played with many combinations and no porgress was percieved. - [ ![Captura_de_pantalla_2015-12-02_a_les_0_39_30.png](/forum/attachment/28114) ](/forum/attachment/28114 "...es_0_39_30.png") [ ](/forum/attachment/28114?download=1 "...es_0_39_30.png") - [ ![Captura_de_pantalla_2015-12-02_a_les_0_40_53.png](/forum/attachment/28115) ](/forum/attachment/28115 "...es_0_40_53.png") [ ](/forum/attachment/28115?download=1 "...es_0_40_53.png") - [ ![Captura_de_pantalla_2015-12-02_a_les_0_54_56.png](/forum/attachment/28117) ](/forum/attachment/28117 "...es_0_54_56.png") [ ](/forum/attachment/28117?download=1 "...es_0_54_56.png") Last edit: 10 years 11 months ago by [PeterChain](/forum/user/570-peterchain "View PeterChain's Profile"). Reason: Upodate about boostrap settings Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzIyLW1hcmtldC1idWctcmVwb3J0Lzg4MDg0My1kcm9wcGVkLWZpbGUtc3RhdHVzLWNoYW5nZXMtYWZ0ZXItc2F2aW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 10 years 11 months ago [\#222742](#222742) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Dropped file status changes after saving](/forum/22-market-bug-report/880843-dropped-file-status-changes-after-saving#222742 "-- HikaShop version -- : 2.6.0 -- HikaMarket version -- : 1.6.7 -- Joomla version -- : 3.45 -- PHP version -- : 5.4.38 If I drag a file into the file drop area of product edition, it gets with Free Downlaod turned to Yes because I set this in the HikaMarket configuration. Anyhow, after Applying or saving it turns to NO. This is not happening in Backend. Also, if I turn it to YES again from the backend it stays then as Yes in the frontend even if I save again. But if I change the status manually in the frontend, it won't remain after saving. All this has been tested with my cutom form.php and after getting back to the default component one, the same result. Additionaly my frontend file settings Popup looks broken and inaccessible. Does this depend on a setting? while in backend looks usable About the broken popup these are my actual settings for hikashop General display options anyhow I played with many combinations and no porgress was percieved.")* Hi, Can you please check your PHP error log in order to see if you don't have any error at the end of the page ? I can't reproduce the issue in my local website (and in the demo website) so I see different possibilities : 1 - An PHP error which stop the processing of the page 2 - Issue with the template and the "component" 3 - Incompatibility with the template which does not compatible with the bootstrap design in the "component" view. Because I suppose that you have working "yes/no" buttons in the product edition page. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzIyLW1hcmtldC1idWctcmVwb3J0Lzg4MDg0My1kcm9wcGVkLWZpbGUtc3RhdHVzLWNoYW5nZXMtYWZ0ZXItc2F2aW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[PeterChain](/forum/user/570-peterchain "View PeterChain's Profile")** - [![PeterChain's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar570.png)](/forum/user/570-peterchain "View PeterChain's Profile") Topic Author - [ Offline](/forum/user/570-peterchain) Less More - Posts: 640 - Thank you received: 16 - - 10 years 11 months ago [\#222769](#222769) by [PeterChain](/forum/user/570-peterchain "View PeterChain's Profile") Replied by *[PeterChain](/forum/user/570-peterchain "View PeterChain's Profile")* on topic *[Dropped file status changes after saving](/forum/22-market-bug-report/880843-dropped-file-status-changes-after-saving#222769 "-- HikaShop version -- : 2.6.0 -- HikaMarket version -- : 1.6.7 -- Joomla version -- : 3.45 -- PHP version -- : 5.4.38 If I drag a file into the file drop area of product edition, it gets with Free Downlaod turned to Yes because I set this in the HikaMarket configuration. Anyhow, after Applying or saving it turns to NO. This is not happening in Backend. Also, if I turn it to YES again from the backend it stays then as Yes in the frontend even if I save again. But if I change the status manually in the frontend, it won't remain after saving. All this has been tested with my cutom form.php and after getting back to the default component one, the same result. Additionaly my frontend file settings Popup looks broken and inaccessible. Does this depend on a setting? while in backend looks usable About the broken popup these are my actual settings for hikashop General display options anyhow I played with many combinations and no porgress was percieved.")* Hi, this is my most recent test with an absolute clean install with HikaMarket 1.6.7 and HikaShop 2.6.0 PHP 5.5.26 although other PHPs do the same. Joomla maximum error report activated. Frontend template **protostar - Default** –––––––––––––––––––––––––––––––––––– Result is the same: after drop I see Downloads: 0 / unlimited Free download: Yes after Applying or after Saving Downloads: 0 / 50 Free download: No I insist the components are freshly installed from your site. Then I tried with template **Beez3 - Default.** The same happens Then I tried with a simpler name "abc". The same happens. No one single error message shows in the browser. Nor in the console of the browser. Do you have any other idea on how to trouble shoot this? with such a clean and fresh install I don't see where else to check as you confirm this is not happening in your side. Thank oyu. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzIyLW1hcmtldC1idWctcmVwb3J0Lzg4MDg0My1kcm9wcGVkLWZpbGUtc3RhdHVzLWNoYW5nZXMtYWZ0ZXItc2F2aW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 10 years 11 months ago [\#222787](#222787) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Dropped file status changes after saving](/forum/22-market-bug-report/880843-dropped-file-status-changes-after-saving#222787 "-- HikaShop version -- : 2.6.0 -- HikaMarket version -- : 1.6.7 -- Joomla version -- : 3.45 -- PHP version -- : 5.4.38 If I drag a file into the file drop area of product edition, it gets with Free Downlaod turned to Yes because I set this in the HikaMarket configuration. Anyhow, after Applying or saving it turns to NO. This is not happening in Backend. Also, if I turn it to YES again from the backend it stays then as Yes in the frontend even if I save again. But if I change the status manually in the frontend, it won't remain after saving. All this has been tested with my cutom form.php and after getting back to the default component one, the same result. Additionaly my frontend file settings Popup looks broken and inaccessible. Does this depend on a setting? while in backend looks usable About the broken popup these are my actual settings for hikashop General display options anyhow I played with many combinations and no porgress was percieved.")* Hi, I was mostly focus on the display issue ; because I can't reproduce it. For the "free download" issue, I'm working on a patch. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. The following user(s) said Thank You: [PeterChain](/forum/user/570-peterchain "View PeterChain's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzIyLW1hcmtldC1idWctcmVwb3J0Lzg4MDg0My1kcm9wcGVkLWZpbGUtc3RhdHVzLWNoYW5nZXMtYWZ0ZXItc2F2aW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[PeterChain](/forum/user/570-peterchain "View PeterChain's Profile")** - [![PeterChain's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar570.png)](/forum/user/570-peterchain "View PeterChain's Profile") Topic Author - [ Offline](/forum/user/570-peterchain) Less More - Posts: 640 - Thank you received: 16 - - 10 years 11 months ago [\#222862](#222862) by [PeterChain](/forum/user/570-peterchain "View PeterChain's Profile") Replied by *[PeterChain](/forum/user/570-peterchain "View PeterChain's Profile")* on topic *[Dropped file status changes after saving](/forum/22-market-bug-report/880843-dropped-file-status-changes-after-saving#222862 "-- HikaShop version -- : 2.6.0 -- HikaMarket version -- : 1.6.7 -- Joomla version -- : 3.45 -- PHP version -- : 5.4.38 If I drag a file into the file drop area of product edition, it gets with Free Downlaod turned to Yes because I set this in the HikaMarket configuration. Anyhow, after Applying or saving it turns to NO. This is not happening in Backend. Also, if I turn it to YES again from the backend it stays then as Yes in the frontend even if I save again. But if I change the status manually in the frontend, it won't remain after saving. All this has been tested with my cutom form.php and after getting back to the default component one, the same result. Additionaly my frontend file settings Popup looks broken and inaccessible. Does this depend on a setting? while in backend looks usable About the broken popup these are my actual settings for hikashop General display options anyhow I played with many combinations and no porgress was percieved.")* Great! Please if possible I would appreciate that you could advance the 'patch' via "do this in this file" before a new update is released unless you plan an immediate release. And anyhow to know how to fix this would be good so we are not pushed to make immediate updates as sometimes if we added some extras outside of the overridings it requires a little more dedication than simply loading the update. Best regards, Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzIyLW1hcmtldC1idWctcmVwb3J0Lzg4MDg0My1kcm9wcGVkLWZpbGUtc3RhdHVzLWNoYW5nZXMtYWZ0ZXItc2F2aW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 10 years 11 months ago [\#222863](#222863) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Dropped file status changes after saving](/forum/22-market-bug-report/880843-dropped-file-status-changes-after-saving#222863 "-- HikaShop version -- : 2.6.0 -- HikaMarket version -- : 1.6.7 -- Joomla version -- : 3.45 -- PHP version -- : 5.4.38 If I drag a file into the file drop area of product edition, it gets with Free Downlaod turned to Yes because I set this in the HikaMarket configuration. Anyhow, after Applying or saving it turns to NO. This is not happening in Backend. Also, if I turn it to YES again from the backend it stays then as Yes in the frontend even if I save again. But if I change the status manually in the frontend, it won't remain after saving. All this has been tested with my cutom form.php and after getting back to the default component one, the same result. Additionaly my frontend file settings Popup looks broken and inaccessible. Does this depend on a setting? while in backend looks usable About the broken popup these are my actual settings for hikashop General display options anyhow I played with many combinations and no porgress was percieved.")* Hi, See : [ www.hikashop.com/forum/content-creation/...g-in-configurat.html](http://www.hikashop.com/forum/content-creation/880844-upload-free-download-files-setting-in-configurat.html) Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. The following user(s) said Thank You: [PeterChain](/forum/user/570-peterchain "View PeterChain's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzIyLW1hcmtldC1idWctcmVwb3J0Lzg4MDg0My1kcm9wcGVkLWZpbGUtc3RhdHVzLWNoYW5nZXMtYWZ0ZXItc2F2aW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? 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