[Skip to main content](#vessel-content) # \[RESOLVED\] Vendors not working in HikaMarket ## - **[joyhanawa](/forum/user/40919-joyhanawa "View joyhanawa's Profile")** - [![joyhanawa's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/40919-joyhanawa "View joyhanawa's Profile") Topic Author - [ Offline](/forum/user/40919-joyhanawa) Less More - Posts: 36 - Thank you received: 1 - - 10 years 5 months ago - 10 years 5 months ago [\#240814](#240814) by [joyhanawa](/forum/user/40919-joyhanawa "View joyhanawa's Profile") *[\[RESOLVED\] Vendors not working in HikaMarket](/forum/22-market-bug-report/884650-resolved-vendors-not-working-in-hikamarket#240814 "-- url of the page with the problem -- : www.safehomesreport.com -- HikaShop version -- : 3.6.3 -- HikaMarket version -- : 1.7.0 -- Joomla version -- : 3.5.1 -- PHP version -- : 5.6 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : I'm not able to see any users to add them to the vendor Hi, I'm new to HikaMarket and I am trying to associate my vendors to their products, but the vendor feature doesn't seem to be working. When I create the vendor records in HikaMarket--> Vendors there is NO option for administrators and there are no users available. When I click on the + to add users the system does nothing.")* was created by *[joyhanawa](/forum/user/40919-joyhanawa "View joyhanawa's Profile")* -- url of the page with the problem -- : [ www.safehomesreport.com](http://www.safehomesreport.com) -- HikaShop version -- : 3.6.3 -- HikaMarket version -- : 1.7.0 -- Joomla version -- : 3.5.1 -- PHP version -- : 5.6 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : I'm not able to see any users to add them to the vendor Hi, I'm new to HikaMarket and I am trying to associate my vendors to their products, but the vendor feature doesn't seem to be working. When I create the vendor records in HikaMarket--> Vendors there is NO option for administrators and there are no users available. When I click on the + to add users the system does nothing. - [ ![market-no-admins.png](/forum/attachment/31590) ](/forum/attachment/31590 "...-no-admins.png") [ ](/forum/attachment/31590?download=1 "...-no-admins.png") - [ ![market-no-users.png](/forum/attachment/31591) ](/forum/attachment/31591 "...t-no-users.png") [ ](/forum/attachment/31591?download=1 "...t-no-users.png") Last edit: 10 years 5 months ago by [joyhanawa](/forum/user/40919-joyhanawa "View joyhanawa's Profile"). Reason: updating subject Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzIyLW1hcmtldC1idWctcmVwb3J0Lzg4NDY1MC1yZXNvbHZlZC12ZW5kb3JzLW5vdC13b3JraW5nLWluLWhpa2FtYXJrZXQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26395 - Thank you received: 4077 - - [](http://obsi.dev) - 10 years 5 months ago [\#240819](#240819) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Vendors not working in HikaMarket](/forum/22-market-bug-report/884650-resolved-vendors-not-working-in-hikamarket#240819 "-- url of the page with the problem -- : www.safehomesreport.com -- HikaShop version -- : 3.6.3 -- HikaMarket version -- : 1.7.0 -- Joomla version -- : 3.5.1 -- PHP version -- : 5.6 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : I'm not able to see any users to add them to the vendor Hi, I'm new to HikaMarket and I am trying to associate my vendors to their products, but the vendor feature doesn't seem to be working. When I create the vendor records in HikaMarket--> Vendors there is NO option for administrators and there are no users available. When I click on the + to add users the system does nothing.")* Hi, I'm not able to reproduce your issue but I have an idea on what could be the source of the problem. Can you please edit the file "administrator/components/com_hikamarket/classes/user.php" and replace Code: $vendor_id = hikamarket::loadVendor(false); if($vendor_id > 1) { By Code: $app = JFactory::getApplication(); $vendor_id = hikamarket::loadVendor(false); if($vendor_id > 1 && !$app->isAdmin()) { So if your account is related to a vendor you won't have the customer restriction in the backend. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. The following user(s) said Thank You: [joyhanawa](/forum/user/40919-joyhanawa "View joyhanawa's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzIyLW1hcmtldC1idWctcmVwb3J0Lzg4NDY1MC1yZXNvbHZlZC12ZW5kb3JzLW5vdC13b3JraW5nLWluLWhpa2FtYXJrZXQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[joyhanawa](/forum/user/40919-joyhanawa "View joyhanawa's Profile")** - [![joyhanawa's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/40919-joyhanawa "View joyhanawa's Profile") Topic Author - [ Offline](/forum/user/40919-joyhanawa) Less More - Posts: 36 - Thank you received: 1 - - 10 years 5 months ago [\#240822](#240822) by [joyhanawa](/forum/user/40919-joyhanawa "View joyhanawa's Profile") Replied by *[joyhanawa](/forum/user/40919-joyhanawa "View joyhanawa's Profile")* on topic *[Vendors not working in HikaMarket](/forum/22-market-bug-report/884650-resolved-vendors-not-working-in-hikamarket#240822 "-- url of the page with the problem -- : www.safehomesreport.com -- HikaShop version -- : 3.6.3 -- HikaMarket version -- : 1.7.0 -- Joomla version -- : 3.5.1 -- PHP version -- : 5.6 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : I'm not able to see any users to add them to the vendor Hi, I'm new to HikaMarket and I am trying to associate my vendors to their products, but the vendor feature doesn't seem to be working. When I create the vendor records in HikaMarket--> Vendors there is NO option for administrators and there are no users available. When I click on the + to add users the system does nothing.")* OMG thank you. I spent hours on this. Once I was able to assign the account to be the administrator it worked!!!!! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzIyLW1hcmtldC1idWctcmVwb3J0Lzg4NDY1MC1yZXNvbHZlZC12ZW5kb3JzLW5vdC13b3JraW5nLWluLWhpa2FtYXJrZXQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[joyhanawa](/forum/user/40919-joyhanawa "View joyhanawa's Profile")** - [![joyhanawa's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/40919-joyhanawa "View joyhanawa's Profile") Topic Author - [ Offline](/forum/user/40919-joyhanawa) Less More - Posts: 36 - Thank you received: 1 - - 10 years 5 months ago [\#240823](#240823) by [joyhanawa](/forum/user/40919-joyhanawa "View joyhanawa's Profile") Replied by *[joyhanawa](/forum/user/40919-joyhanawa "View joyhanawa's Profile")* on topic *[Access Forbidden in Products menu from the dashboa](/forum/22-market-bug-report/884650-resolved-vendors-not-working-in-hikamarket#240823 "-- url of the page with the problem -- : www.safehomesreport.com -- HikaShop version -- : 3.6.3 -- HikaMarket version -- : 1.7.0 -- Joomla version -- : 3.5.1 -- PHP version -- : 5.6 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : I'm not able to see any users to add them to the vendor Hi, I'm new to HikaMarket and I am trying to associate my vendors to their products, but the vendor feature doesn't seem to be working. When I create the vendor records in HikaMarket--> Vendors there is NO option for administrators and there are no users available. When I click on the + to add users the system does nothing.")* 403 Access Forbidden When clicking on the links in the dashboard most return blank pages, the products folder returns a 403 Access forbidden. You may not be able to visit this page because of: an out-of-date bookmark/favourite a search engine that has an out-of-date listing for this site a mistyped address you have no access to this page The requested resource was not found. An error has occurred while processing your request. - [ ![hikamarket-403.png](/forum/attachment/31593) ](/forum/attachment/31593 "...market-403.png") [ ](/forum/attachment/31593?download=1 "...market-403.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzIyLW1hcmtldC1idWctcmVwb3J0Lzg4NDY1MC1yZXNvbHZlZC12ZW5kb3JzLW5vdC13b3JraW5nLWluLWhpa2FtYXJrZXQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26395 - Thank you received: 4077 - - [](http://obsi.dev) - 10 years 5 months ago [\#240856](#240856) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Access Forbidden in Products menu from the dashboa](/forum/22-market-bug-report/884650-resolved-vendors-not-working-in-hikamarket#240856 "-- url of the page with the problem -- : www.safehomesreport.com -- HikaShop version -- : 3.6.3 -- HikaMarket version -- : 1.7.0 -- Joomla version -- : 3.5.1 -- PHP version -- : 5.6 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : I'm not able to see any users to add them to the vendor Hi, I'm new to HikaMarket and I am trying to associate my vendors to their products, but the vendor feature doesn't seem to be working. When I create the vendor records in HikaMarket--> Vendors there is NO option for administrators and there are no users available. When I click on the + to add users the system does nothing.")* Hi, Please be sure that you have authorized the "front-end editing" in your HikaMarket general configuration. [ www.hikashop.com/support/documentation/1...tml#config\_main\_main](https://www.hikashop.com/support/documentation/143-hikamarket-configuration.html#config_main_main) I think that we will also block the vendor dashboard if the front-end editing is not activated ; because it looks weird to have the dashboard without the sub sections. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. The following user(s) said Thank You: [joyhanawa](/forum/user/40919-joyhanawa "View joyhanawa's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzIyLW1hcmtldC1idWctcmVwb3J0Lzg4NDY1MC1yZXNvbHZlZC12ZW5kb3JzLW5vdC13b3JraW5nLWluLWhpa2FtYXJrZXQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[joyhanawa](/forum/user/40919-joyhanawa "View joyhanawa's Profile")** - [![joyhanawa's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/40919-joyhanawa "View joyhanawa's Profile") Topic Author - [ Offline](/forum/user/40919-joyhanawa) Less More - Posts: 36 - Thank you received: 1 - - 10 years 5 months ago [\#240875](#240875) by [joyhanawa](/forum/user/40919-joyhanawa "View joyhanawa's Profile") Replied by *[joyhanawa](/forum/user/40919-joyhanawa "View joyhanawa's Profile")* on topic *[Access Forbidden in Products menu from the dashboa](/forum/22-market-bug-report/884650-resolved-vendors-not-working-in-hikamarket#240875 "-- url of the page with the problem -- : www.safehomesreport.com -- HikaShop version -- : 3.6.3 -- HikaMarket version -- : 1.7.0 -- Joomla version -- : 3.5.1 -- PHP version -- : 5.6 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : I'm not able to see any users to add them to the vendor Hi, I'm new to HikaMarket and I am trying to associate my vendors to their products, but the vendor feature doesn't seem to be working. When I create the vendor records in HikaMarket--> Vendors there is NO option for administrators and there are no users available. When I click on the + to add users the system does nothing.")* That fixed my problem. I intentionally turned off the front end editing so that my vendors wouldn't try to edit any articles etc... it looks like it is working now. Thank you again. (You may want to note it in the documentation). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzIyLW1hcmtldC1idWctcmVwb3J0Lzg4NDY1MC1yZXNvbHZlZC12ZW5kb3JzLW5vdC13b3JraW5nLWluLWhpa2FtYXJrZXQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[joyhanawa](/forum/user/40919-joyhanawa "View joyhanawa's Profile")** - [![joyhanawa's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/40919-joyhanawa "View joyhanawa's Profile") Topic Author - [ Offline](/forum/user/40919-joyhanawa) Less More - Posts: 36 - Thank you received: 1 - - 10 years 5 months ago [\#240991](#240991) by [joyhanawa](/forum/user/40919-joyhanawa "View joyhanawa's Profile") Replied by *[joyhanawa](/forum/user/40919-joyhanawa "View joyhanawa's Profile")* on topic *[Not able to add users to vendor record](/forum/22-market-bug-report/884650-resolved-vendors-not-working-in-hikamarket#240991 "-- url of the page with the problem -- : www.safehomesreport.com -- HikaShop version -- : 3.6.3 -- HikaMarket version -- : 1.7.0 -- Joomla version -- : 3.5.1 -- PHP version -- : 5.6 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : I'm not able to see any users to add them to the vendor Hi, I'm new to HikaMarket and I am trying to associate my vendors to their products, but the vendor feature doesn't seem to be working. When I create the vendor records in HikaMarket--> Vendors there is NO option for administrators and there are no users available. When I click on the + to add users the system does nothing.")* I am trying to add users to the vendor record, but every time I add and save they disappear. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzIyLW1hcmtldC1idWctcmVwb3J0Lzg4NDY1MC1yZXNvbHZlZC12ZW5kb3JzLW5vdC13b3JraW5nLWluLWhpa2FtYXJrZXQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26395 - Thank you received: 4077 - - [](http://obsi.dev) - 10 years 5 months ago [\#241005](#241005) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Not able to add users to vendor record](/forum/22-market-bug-report/884650-resolved-vendors-not-working-in-hikamarket#241005 "-- url of the page with the problem -- : www.safehomesreport.com -- HikaShop version -- : 3.6.3 -- HikaMarket version -- : 1.7.0 -- Joomla version -- : 3.5.1 -- PHP version -- : 5.6 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : I'm not able to see any users to add them to the vendor Hi, I'm new to HikaMarket and I am trying to associate my vendors to their products, but the vendor feature doesn't seem to be working. When I create the vendor records in HikaMarket--> Vendors there is NO option for administrators and there are no users available. When I click on the + to add users the system does nothing.")* Hi, In which section do you add your users (front-end / backend) ? Can you reproduce the reproduce the issue in the HikaShop demo website ? If so, can you please describe the process you're following ? Please note that in the case when the user already link with another vendor, the vendor saving should not move the user from a vendor account to another. In the front-end, the addition of a user requires the email of an existing Joomla user. Because it's not obvious we added an info icon with a tooltip and some explanations ; and like in the backend, if the user is already linked, it can't save it a second time. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzIyLW1hcmtldC1idWctcmVwb3J0Lzg4NDY1MC1yZXNvbHZlZC12ZW5kb3JzLW5vdC13b3JraW5nLWluLWhpa2FtYXJrZXQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[joyhanawa](/forum/user/40919-joyhanawa "View joyhanawa's Profile")** - [![joyhanawa's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/40919-joyhanawa "View joyhanawa's Profile") Topic Author - [ Offline](/forum/user/40919-joyhanawa) Less More - Posts: 36 - Thank you received: 1 - - 10 years 5 months ago - 10 years 5 months ago [\#241017](#241017) by [joyhanawa](/forum/user/40919-joyhanawa "View joyhanawa's Profile") Replied by *[joyhanawa](/forum/user/40919-joyhanawa "View joyhanawa's Profile")* on topic *[Not able to add users to vendor record](/forum/22-market-bug-report/884650-resolved-vendors-not-working-in-hikamarket#241017 "-- url of the page with the problem -- : www.safehomesreport.com -- HikaShop version -- : 3.6.3 -- HikaMarket version -- : 1.7.0 -- Joomla version -- : 3.5.1 -- PHP version -- : 5.6 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : I'm not able to see any users to add them to the vendor Hi, I'm new to HikaMarket and I am trying to associate my vendors to their products, but the vendor feature doesn't seem to be working. When I create the vendor records in HikaMarket--> Vendors there is NO option for administrators and there are no users available. When I click on the + to add users the system does nothing.")* Hi, Backend and yes, I just reproduced on the demo site as best I could. I could not create a user so I used one that already existed. Here's my steps. backend Users-->Manage--> New User: Create a user and assign the user to my custom ACL group "Agency". Components-->HikaMarket-->Vendors: Create a new vendor and assign the vendor user account as the administrator... let's say it's vendor1. Go to the add users section and then I tried to add another user in the demo site the only option I had was the demo user... Clicked on save, but it did not save. You gave me some code last week, so I actually see all my users in the list, which is a good thing and what I want, it's just not saving the user I selected. Last edit: 10 years 5 months ago by [joyhanawa](/forum/user/40919-joyhanawa "View joyhanawa's Profile"). Reason: added more info Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzIyLW1hcmtldC1idWctcmVwb3J0Lzg4NDY1MC1yZXNvbHZlZC12ZW5kb3JzLW5vdC13b3JraW5nLWluLWhpa2FtYXJrZXQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[joyhanawa](/forum/user/40919-joyhanawa "View joyhanawa's Profile")** - [![joyhanawa's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/40919-joyhanawa "View joyhanawa's Profile") Topic Author - [ Offline](/forum/user/40919-joyhanawa) Less More - Posts: 36 - Thank you received: 1 - - 10 years 5 months ago [\#241022](#241022) by [joyhanawa](/forum/user/40919-joyhanawa "View joyhanawa's Profile") Replied by *[joyhanawa](/forum/user/40919-joyhanawa "View joyhanawa's Profile")* on topic *[Not able to add users to vendor record](/forum/22-market-bug-report/884650-resolved-vendors-not-working-in-hikamarket#241022 "-- url of the page with the problem -- : www.safehomesreport.com -- HikaShop version -- : 3.6.3 -- HikaMarket version -- : 1.7.0 -- Joomla version -- : 3.5.1 -- PHP version -- : 5.6 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : I'm not able to see any users to add them to the vendor Hi, I'm new to HikaMarket and I am trying to associate my vendors to their products, but the vendor feature doesn't seem to be working. When I create the vendor records in HikaMarket--> Vendors there is NO option for administrators and there are no users available. When I click on the + to add users the system does nothing.")* Here's what my problem was. I was adding the user from the drop list, but not clicking the green button. I assumed since the user was listed that I was done adding. Once I did the additional step of clicking the green button, the user stayed. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzIyLW1hcmtldC1idWctcmVwb3J0Lzg4NDY1MC1yZXNvbHZlZC12ZW5kb3JzLW5vdC13b3JraW5nLWluLWhpa2FtYXJrZXQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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