[Skip to main content](#vessel-content) # Error when adding more than one of the same product ## - **[dustinjc](/forum/user/31466-dustinjc "View dustinjc's Profile")** - [![dustinjc's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar31466.jpg)](/forum/user/31466-dustinjc "View dustinjc's Profile") Topic Author - [ Offline](/forum/user/31466-dustinjc) Less More - Posts: 176 - Thank you received: 5 - - 8 years 8 months ago - 8 years 8 months ago [\#287512](#287512) by [dustinjc](/forum/user/31466-dustinjc "View dustinjc's Profile") *[Error when adding more than one of the same product](/forum/22-market-bug-report/893740-error-when-adding-more-than-one-of-the-same-product#287512 "-- HikaShop version -- : 3.2.1 -- HikaMarket version -- : 2.0.1 -- Joomla version -- : 3.8.3 -- PHP version -- : 7.0.27 We have our hikamarket config set to limit vendors in the cart. However, when trying to add more than one of the exact same product to the cart we are getting the following error: Due to a restriction you can't add product "Photo Boards Masonry Products" of vendor "1" but only products of vendor "2" I would expect this behavior if adding two different products from different vendors. However, this is adding the same product twice. First one works. Second generates the error. Attached is the error in action. Also, you will notice that only one of the shopping cart modules is not updating via ajax. Please advise.")* was created by *[dustinjc](/forum/user/31466-dustinjc "View dustinjc's Profile")* -- HikaShop version -- : 3.2.1 -- HikaMarket version -- : 2.0.1 -- Joomla version -- : 3.8.3 -- PHP version -- : 7.0.27 We have our hikamarket config set to limit vendors in the cart. However, when trying to add more than one of the exact same product to the cart we are getting the following error: Due to a restriction you can't add product "Photo Boards Masonry Products" of vendor "1" but only products of vendor "2" I would expect this behavior if adding two different products from different vendors. However, this is adding the same product twice. First one works. Second generates the error. Attached is the error in action. Also, you will notice that only one of the shopping cart modules is not updating via ajax. Please advise. - [ ![hikamarket_2018-02-08.gif](/forum/attachment/42517) ](/forum/attachment/42517 "...2018-02-08.gif") [ ](/forum/attachment/42517?download=1 "...2018-02-08.gif") Last edit: 8 years 8 months ago by [dustinjc](/forum/user/31466-dustinjc "View dustinjc's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzIyLW1hcmtldC1idWctcmVwb3J0Lzg5Mzc0MC1lcnJvci13aGVuLWFkZGluZy1tb3JlLXRoYW4tb25lLW9mLXRoZS1zYW1lLXByb2R1Y3Q/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 8 years 8 months ago [\#287532](#287532) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Error when adding more than one of the same product](/forum/22-market-bug-report/893740-error-when-adding-more-than-one-of-the-same-product#287532 "-- HikaShop version -- : 3.2.1 -- HikaMarket version -- : 2.0.1 -- Joomla version -- : 3.8.3 -- PHP version -- : 7.0.27 We have our hikamarket config set to limit vendors in the cart. However, when trying to add more than one of the exact same product to the cart we are getting the following error: Due to a restriction you can't add product "Photo Boards Masonry Products" of vendor "1" but only products of vendor "2" I would expect this behavior if adding two different products from different vendors. However, this is adding the same product twice. First one works. Second generates the error. Attached is the error in action. Also, you will notice that only one of the shopping cart modules is not updating via ajax. Please advise.")* Hello, Please provide details about the products configurations. If you could also provide link when you create a topic thread ; it could help us to try to see the issue directly in your website. Because right now I can't be sure that you're adding the same product in the cart. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzIyLW1hcmtldC1idWctcmVwb3J0Lzg5Mzc0MC1lcnJvci13aGVuLWFkZGluZy1tb3JlLXRoYW4tb25lLW9mLXRoZS1zYW1lLXByb2R1Y3Q/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[dustinjc](/forum/user/31466-dustinjc "View dustinjc's Profile")** - [![dustinjc's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar31466.jpg)](/forum/user/31466-dustinjc "View dustinjc's Profile") Topic Author - [ Offline](/forum/user/31466-dustinjc) Less More - Posts: 176 - Thank you received: 5 - - 8 years 8 months ago [\#287558](#287558) by [dustinjc](/forum/user/31466-dustinjc "View dustinjc's Profile") Replied by *[dustinjc](/forum/user/31466-dustinjc "View dustinjc's Profile")* on topic *[Error when adding more than one of the same product](/forum/22-market-bug-report/893740-error-when-adding-more-than-one-of-the-same-product#287558 "-- HikaShop version -- : 3.2.1 -- HikaMarket version -- : 2.0.1 -- Joomla version -- : 3.8.3 -- PHP version -- : 7.0.27 We have our hikamarket config set to limit vendors in the cart. However, when trying to add more than one of the exact same product to the cart we are getting the following error: Due to a restriction you can't add product "Photo Boards Masonry Products" of vendor "1" but only products of vendor "2" I would expect this behavior if adding two different products from different vendors. However, this is adding the same product twice. First one works. Second generates the error. Attached is the error in action. Also, you will notice that only one of the shopping cart modules is not updating via ajax. Please advise.")* Sending access via a private message. The install is password protected. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzIyLW1hcmtldC1idWctcmVwb3J0Lzg5Mzc0MC1lcnJvci13aGVuLWFkZGluZy1tb3JlLXRoYW4tb25lLW9mLXRoZS1zYW1lLXByb2R1Y3Q/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 8 years 8 months ago [\#287567](#287567) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Error when adding more than one of the same product](/forum/22-market-bug-report/893740-error-when-adding-more-than-one-of-the-same-product#287567 "-- HikaShop version -- : 3.2.1 -- HikaMarket version -- : 2.0.1 -- Joomla version -- : 3.8.3 -- PHP version -- : 7.0.27 We have our hikamarket config set to limit vendors in the cart. However, when trying to add more than one of the exact same product to the cart we are getting the following error: Due to a restriction you can't add product "Photo Boards Masonry Products" of vendor "1" but only products of vendor "2" I would expect this behavior if adding two different products from different vendors. However, this is adding the same product twice. First one works. Second generates the error. Attached is the error in action. Also, you will notice that only one of the shopping cart modules is not updating via ajax. Please advise.")* Hi, Please take a look at my forum signature. > By the way, do not send me private message, use the "contact us" form instead. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzIyLW1hcmtldC1idWctcmVwb3J0Lzg5Mzc0MC1lcnJvci13aGVuLWFkZGluZy1tb3JlLXRoYW4tb25lLW9mLXRoZS1zYW1lLXByb2R1Y3Q/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[dustinjc](/forum/user/31466-dustinjc "View dustinjc's Profile")** - [![dustinjc's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar31466.jpg)](/forum/user/31466-dustinjc "View dustinjc's Profile") Topic Author - [ Offline](/forum/user/31466-dustinjc) Less More - Posts: 176 - Thank you received: 5 - - 8 years 8 months ago [\#287596](#287596) by [dustinjc](/forum/user/31466-dustinjc "View dustinjc's Profile") Replied by *[dustinjc](/forum/user/31466-dustinjc "View dustinjc's Profile")* on topic *[Error when adding more than one of the same product](/forum/22-market-bug-report/893740-error-when-adding-more-than-one-of-the-same-product#287596 "-- HikaShop version -- : 3.2.1 -- HikaMarket version -- : 2.0.1 -- Joomla version -- : 3.8.3 -- PHP version -- : 7.0.27 We have our hikamarket config set to limit vendors in the cart. However, when trying to add more than one of the exact same product to the cart we are getting the following error: Due to a restriction you can't add product "Photo Boards Masonry Products" of vendor "1" but only products of vendor "2" I would expect this behavior if adding two different products from different vendors. However, this is adding the same product twice. First one works. Second generates the error. Attached is the error in action. Also, you will notice that only one of the shopping cart modules is not updating via ajax. Please advise.")* Gotcha. Do you need me to resend the access info? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzIyLW1hcmtldC1idWctcmVwb3J0Lzg5Mzc0MC1lcnJvci13aGVuLWFkZGluZy1tb3JlLXRoYW4tb25lLW9mLXRoZS1zYW1lLXByb2R1Y3Q/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 8 years 8 months ago [\#287597](#287597) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Error when adding more than one of the same product](/forum/22-market-bug-report/893740-error-when-adding-more-than-one-of-the-same-product#287597 "-- HikaShop version -- : 3.2.1 -- HikaMarket version -- : 2.0.1 -- Joomla version -- : 3.8.3 -- PHP version -- : 7.0.27 We have our hikamarket config set to limit vendors in the cart. However, when trying to add more than one of the exact same product to the cart we are getting the following error: Due to a restriction you can't add product "Photo Boards Masonry Products" of vendor "1" but only products of vendor "2" I would expect this behavior if adding two different products from different vendors. However, this is adding the same product twice. First one works. Second generates the error. Attached is the error in action. Also, you will notice that only one of the shopping cart modules is not updating via ajax. Please advise.")* Hello, Yes ![:)](/media/kunena/emoticons/3.png ":)") Every received PM is deleted and I'm not even notified by email for them. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzIyLW1hcmtldC1idWctcmVwb3J0Lzg5Mzc0MC1lcnJvci13aGVuLWFkZGluZy1tb3JlLXRoYW4tb25lLW9mLXRoZS1zYW1lLXByb2R1Y3Q/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[dustinjc](/forum/user/31466-dustinjc "View dustinjc's Profile")** - [![dustinjc's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar31466.jpg)](/forum/user/31466-dustinjc "View dustinjc's Profile") Topic Author - [ Offline](/forum/user/31466-dustinjc) Less More - Posts: 176 - Thank you received: 5 - - 8 years 8 months ago [\#287650](#287650) by [dustinjc](/forum/user/31466-dustinjc "View dustinjc's Profile") Replied by *[dustinjc](/forum/user/31466-dustinjc "View dustinjc's Profile")* on topic *[Error when adding more than one of the same product](/forum/22-market-bug-report/893740-error-when-adding-more-than-one-of-the-same-product#287650 "-- HikaShop version -- : 3.2.1 -- HikaMarket version -- : 2.0.1 -- Joomla version -- : 3.8.3 -- PHP version -- : 7.0.27 We have our hikamarket config set to limit vendors in the cart. However, when trying to add more than one of the exact same product to the cart we are getting the following error: Due to a restriction you can't add product "Photo Boards Masonry Products" of vendor "1" but only products of vendor "2" I would expect this behavior if adding two different products from different vendors. However, this is adding the same product twice. First one works. Second generates the error. Attached is the error in action. Also, you will notice that only one of the shopping cart modules is not updating via ajax. Please advise.")* Info re-sent via the contact form. Please let me know if anything else is needed. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzIyLW1hcmtldC1idWctcmVwb3J0Lzg5Mzc0MC1lcnJvci13aGVuLWFkZGluZy1tb3JlLXRoYW4tb25lLW9mLXRoZS1zYW1lLXByb2R1Y3Q/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 8 years 8 months ago [\#287655](#287655) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Error when adding more than one of the same product](/forum/22-market-bug-report/893740-error-when-adding-more-than-one-of-the-same-product#287655 "-- HikaShop version -- : 3.2.1 -- HikaMarket version -- : 2.0.1 -- Joomla version -- : 3.8.3 -- PHP version -- : 7.0.27 We have our hikamarket config set to limit vendors in the cart. However, when trying to add more than one of the exact same product to the cart we are getting the following error: Due to a restriction you can't add product "Photo Boards Masonry Products" of vendor "1" but only products of vendor "2" I would expect this behavior if adding two different products from different vendors. However, this is adding the same product twice. First one works. Second generates the error. Attached is the error in action. Also, you will notice that only one of the shopping cart modules is not updating via ajax. Please advise.")* Hello, The URL gave me a 404 page. It looks like there is no "samplestore" Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzIyLW1hcmtldC1idWctcmVwb3J0Lzg5Mzc0MC1lcnJvci13aGVuLWFkZGluZy1tb3JlLXRoYW4tb25lLW9mLXRoZS1zYW1lLXByb2R1Y3Q/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[dustinjc](/forum/user/31466-dustinjc "View dustinjc's Profile")** - [![dustinjc's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar31466.jpg)](/forum/user/31466-dustinjc "View dustinjc's Profile") Topic Author - [ Offline](/forum/user/31466-dustinjc) Less More - Posts: 176 - Thank you received: 5 - - 8 years 8 months ago [\#287661](#287661) by [dustinjc](/forum/user/31466-dustinjc "View dustinjc's Profile") Replied by *[dustinjc](/forum/user/31466-dustinjc "View dustinjc's Profile")* on topic *[Error when adding more than one of the same product](/forum/22-market-bug-report/893740-error-when-adding-more-than-one-of-the-same-product#287661 "-- HikaShop version -- : 3.2.1 -- HikaMarket version -- : 2.0.1 -- Joomla version -- : 3.8.3 -- PHP version -- : 7.0.27 We have our hikamarket config set to limit vendors in the cart. However, when trying to add more than one of the exact same product to the cart we are getting the following error: Due to a restriction you can't add product "Photo Boards Masonry Products" of vendor "1" but only products of vendor "2" I would expect this behavior if adding two different products from different vendors. However, this is adding the same product twice. First one works. Second generates the error. Attached is the error in action. Also, you will notice that only one of the shopping cart modules is not updating via ajax. Please advise.")* Please try again. We had a url/alias change last night. I've set it back. The URI is (domain is in email): /samplestore/product/173394-photo-boards-masonry-products Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzIyLW1hcmtldC1idWctcmVwb3J0Lzg5Mzc0MC1lcnJvci13aGVuLWFkZGluZy1tb3JlLXRoYW4tb25lLW9mLXRoZS1zYW1lLXByb2R1Y3Q/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 8 years 8 months ago [\#287663](#287663) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Error when adding more than one of the same product](/forum/22-market-bug-report/893740-error-when-adding-more-than-one-of-the-same-product#287663 "-- HikaShop version -- : 3.2.1 -- HikaMarket version -- : 2.0.1 -- Joomla version -- : 3.8.3 -- PHP version -- : 7.0.27 We have our hikamarket config set to limit vendors in the cart. However, when trying to add more than one of the exact same product to the cart we are getting the following error: Due to a restriction you can't add product "Photo Boards Masonry Products" of vendor "1" but only products of vendor "2" I would expect this behavior if adding two different products from different vendors. However, this is adding the same product twice. First one works. Second generates the error. Attached is the error in action. Also, you will notice that only one of the shopping cart modules is not updating via ajax. Please advise.")* Hello, Thanks ! I was able to check your configuration and reproduce it in a local website. Please edit the file "administrator/components/com_hikamarket/classes/cart.php" and replace Code: $v = isset($product_vendors[ $pid ]) ? (int)$product_vendors[ $pid ]->product_vendor_id : 0; if($v == 0 && !empty(self::$zone_id)) $v = self::$vendor_id; By Code: $v = isset($product_vendors[ $pid ]) ? (int)$product_vendors[ $pid ]->product_vendor_id : 0; if($v == 0 && !empty($p['data']) && !empty($p['data']->product_parent_id)) $v = (int)$product_vendors[ (int)$p['data']->product_parent_id ]->product_vendor_id; if($v == 0 && !empty(self::$zone_id)) $v = self::$vendor_id; And it will fix the issue. In our side the patch will be integrate into HikaMarket next release ; and maybe in the current package as hot-fix. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzIyLW1hcmtldC1idWctcmVwb3J0Lzg5Mzc0MC1lcnJvci13aGVuLWFkZGluZy1tb3JlLXRoYW4tb25lLW9mLXRoZS1zYW1lLXByb2R1Y3Q/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[dustinjc](/forum/user/31466-dustinjc "View dustinjc's Profile")** - [![dustinjc's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar31466.jpg)](/forum/user/31466-dustinjc "View dustinjc's Profile") Topic Author - [ Offline](/forum/user/31466-dustinjc) Less More - Posts: 176 - Thank you received: 5 - - 8 years 8 months ago [\#287808](#287808) by [dustinjc](/forum/user/31466-dustinjc "View dustinjc's Profile") Replied by *[dustinjc](/forum/user/31466-dustinjc "View dustinjc's Profile")* on topic *[Error when adding more than one of the same product](/forum/22-market-bug-report/893740-error-when-adding-more-than-one-of-the-same-product#287808 "-- HikaShop version -- : 3.2.1 -- HikaMarket version -- : 2.0.1 -- Joomla version -- : 3.8.3 -- PHP version -- : 7.0.27 We have our hikamarket config set to limit vendors in the cart. However, when trying to add more than one of the exact same product to the cart we are getting the following error: Due to a restriction you can't add product "Photo Boards Masonry Products" of vendor "1" but only products of vendor "2" I would expect this behavior if adding two different products from different vendors. However, this is adding the same product twice. First one works. Second generates the error. Attached is the error in action. Also, you will notice that only one of the shopping cart modules is not updating via ajax. Please advise.")* That did it. Thank you. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzIyLW1hcmtldC1idWctcmVwb3J0Lzg5Mzc0MC1lcnJvci13aGVuLWFkZGluZy1tb3JlLXRoYW4tb25lLW9mLXRoZS1zYW1lLXByb2R1Y3Q/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to? Moderators: [Obsidev](/forum/user/7040-obsidev "View Obsidev's Profile") [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.106 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)