[SOLVED] Some vendors not receiving Order Created email

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  • Hikamarket Multivendor Hikashop Business
3 months 3 weeks ago #313800

-- HikaShop version -- : 4.2.2
-- HikaMarket version -- : 3.0.2
-- Joomla version -- : 3.9.13
-- PHP version -- : 7.2.25

Hi

A small number of vendors were not receiving an email when a new order was placed. It was caused because their email address had been set up by the main vendor with a space after the email address. (probably a result of a copy and paste). Perhaps in a future update you could strip any whitespace around the emails address?

Best regards
Trevor

Last edit: 3 months 3 weeks ago by trevsmiff.

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  • MODERATOR
3 months 3 weeks ago #313819

Hello,

Thank you for your feedback.
Yes, we can see to "trim" the emails in the vendor page edition, so it would avoid such copy/paste issues.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
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