[SOLVED] Unable to edit description on new vendor registration

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  • Hikamarket Multivendor Hikashop Business
3 days 4 hours ago #316841

-- HikaShop version -- : 4.2.3
-- HikaMarket version -- : 3.0.3
-- Joomla version -- : 3.9.16
-- PHP version -- : 7.3.15

Hi

Hope you are staying well.

Using the JCE editor I am unable to enter anything in the Description field when registering as a vendor. None of the editor toolbars are displayed and I can't enter any text.


Switching the editor to TinyMCE I get the same results.

If I save the form and go back to the Vendor Edit page the editor is displayed correctly and I can edit the description.

Best regards
Trevor

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  • MODERATOR
2 days 19 hours ago #316850

Hello,

I cannot reproduce your issue in the demo website :
pasteboard.co/J0Uy5sX.png

Please check that you do not have JavaScript errors in your page which could explain why the editor is not loaded.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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  • Posts: 251
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  • Hikamarket Multivendor Hikashop Business
2 days 19 hours ago #316854

Hi Jerome

I just set up a test site on localhst using Ampps and I get the same result as you using TinyMCE (looks like a very limited set of icons in the toolbar!). When I switch to JCE I get the blank box. Does JCE work on your site?

In the console there are a couple of warnings:

This page uses the non standard property “zoom”. Consider using calc() in the relevant property values, or using “transform” along with “transform-origin: 0 0”. vendor
JQMIGRATE: Migrate is installed with logging active, version 1.4.1 jquery-migrate.js:23:17
Use of Mutation Events is deprecated. Use MutationObserver instead.

I will run some more tests tomorrow later today.

regards
Trevor

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  • Posts: 251
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  • Hikamarket Multivendor Hikashop Business
2 days 10 hours ago #316859

After posting my last reply I realised that I had the clue to solve the problem - I didn't have a public facing editor profile in JCE. I created a new profile with a stripped down toolbar and assigned it to the Public group and Bingo.

Best regards
Trevor

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