[Skip to main content](#vessel-content) # Using CSV file import product and characteristic with default not working ## - **[ler@singmuiheng.com](/forum/user/3330-ler-singmuiheng-com "View ler@singmuiheng.com's Profile")** - [![ler@singmuiheng.com's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/3330-ler-singmuiheng-com "View ler@singmuiheng.com's Profile") Topic Author - [ Offline](/forum/user/3330-ler-singmuiheng-com) Less More - Posts: 575 - Thank you received: 11 - - 2 years 3 months ago [\#362442](#362442) by [ler@singmuiheng.com](/forum/user/3330-ler-singmuiheng-com "View ler@singmuiheng.com's Profile") *[Using CSV file import product and characteristic with default not working](/forum/22-market-bug-report/908458-using-csv-file-import-product-and-characteristic-with-default-not-working#362442 "-- HikaShop version -- : 4.5.1 -- HikaMarket version -- : 4.1.0 -- Joomla version -- : 3.9.21 -- PHP version -- : 7.4 Hi Facing some problem when multiple vendor having same name characteristics for example "sizing", the import of default value of this "sizing" will not update during the import any advise on this?")* was created by *[ler@singmuiheng.com](/forum/user/3330-ler-singmuiheng-com "View ler@singmuiheng.com's Profile")* -- HikaShop version -- : 4.5.1 -- HikaMarket version -- : 4.1.0 -- Joomla version -- : 3.9.21 -- PHP version -- : 7.4 Hi Facing some problem when multiple vendor having same name characteristics for example "sizing", the import of default value of this "sizing" will not update during the import any advise on this? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzIyLW1hcmtldC1idWctcmVwb3J0LzkwODQ1OC11c2luZy1jc3YtZmlsZS1pbXBvcnQtcHJvZHVjdC1hbmQtY2hhcmFjdGVyaXN0aWMtd2l0aC1kZWZhdWx0LW5vdC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 2 years 3 months ago [\#362455](#362455) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Using CSV file import product and characteristic with default not working](/forum/22-market-bug-report/908458-using-csv-file-import-product-and-characteristic-with-default-not-working#362455 "-- HikaShop version -- : 4.5.1 -- HikaMarket version -- : 4.1.0 -- Joomla version -- : 3.9.21 -- PHP version -- : 7.4 Hi Facing some problem when multiple vendor having same name characteristics for example "sizing", the import of default value of this "sizing" will not update during the import any advise on this?")* Hello, Please provide more context regarding your issue so we can try to reproduce it in a local website. Details regarding the characteristic configuration and a sample of your CSV (anonymise) Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzIyLW1hcmtldC1idWctcmVwb3J0LzkwODQ1OC11c2luZy1jc3YtZmlsZS1pbXBvcnQtcHJvZHVjdC1hbmQtY2hhcmFjdGVyaXN0aWMtd2l0aC1kZWZhdWx0LW5vdC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[ler@singmuiheng.com](/forum/user/3330-ler-singmuiheng-com "View ler@singmuiheng.com's Profile")** - [![ler@singmuiheng.com's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/3330-ler-singmuiheng-com "View ler@singmuiheng.com's Profile") Topic Author - [ Offline](/forum/user/3330-ler-singmuiheng-com) Less More - Posts: 575 - Thank you received: 11 - - 2 years 3 months ago [\#362461](#362461) by [ler@singmuiheng.com](/forum/user/3330-ler-singmuiheng-com "View ler@singmuiheng.com's Profile") Replied by *[ler@singmuiheng.com](/forum/user/3330-ler-singmuiheng-com "View ler@singmuiheng.com's Profile")* on topic *[Using CSV file import product and characteristic with default not working](/forum/22-market-bug-report/908458-using-csv-file-import-product-and-characteristic-with-default-not-working#362461 "-- HikaShop version -- : 4.5.1 -- HikaMarket version -- : 4.1.0 -- Joomla version -- : 3.9.21 -- PHP version -- : 7.4 Hi Facing some problem when multiple vendor having same name characteristics for example "sizing", the import of default value of this "sizing" will not update during the import any advise on this?")* Here's the screenshot of the characteristics page and the CSV. - [ ![WhatsAppImage2024-08-01at10.30.36AM.jpeg](/forum/attachment/59573) ](/forum/attachment/59573 "...0.30.36AM.jpeg") [ ](/forum/attachment/59573?download=1 "...0.30.36AM.jpeg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzIyLW1hcmtldC1idWctcmVwb3J0LzkwODQ1OC11c2luZy1jc3YtZmlsZS1pbXBvcnQtcHJvZHVjdC1hbmQtY2hhcmFjdGVyaXN0aWMtd2l0aC1kZWZhdWx0LW5vdC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[ler@singmuiheng.com](/forum/user/3330-ler-singmuiheng-com "View ler@singmuiheng.com's Profile")** - [![ler@singmuiheng.com's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/3330-ler-singmuiheng-com "View ler@singmuiheng.com's Profile") Topic Author - [ Offline](/forum/user/3330-ler-singmuiheng-com) Less More - Posts: 575 - Thank you received: 11 - - 2 years 2 months ago [\#362501](#362501) by [ler@singmuiheng.com](/forum/user/3330-ler-singmuiheng-com "View ler@singmuiheng.com's Profile") Replied by *[ler@singmuiheng.com](/forum/user/3330-ler-singmuiheng-com "View ler@singmuiheng.com's Profile")* on topic *[Using CSV file import product and characteristic with default not working](/forum/22-market-bug-report/908458-using-csv-file-import-product-and-characteristic-with-default-not-working#362501 "-- HikaShop version -- : 4.5.1 -- HikaMarket version -- : 4.1.0 -- Joomla version -- : 3.9.21 -- PHP version -- : 7.4 Hi Facing some problem when multiple vendor having same name characteristics for example "sizing", the import of default value of this "sizing" will not update during the import any advise on this?")* may i have a follow up on the issue checking of csv import? for same name column characteristics Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzIyLW1hcmtldC1idWctcmVwb3J0LzkwODQ1OC11c2luZy1jc3YtZmlsZS1pbXBvcnQtcHJvZHVjdC1hbmQtY2hhcmFjdGVyaXN0aWMtd2l0aC1kZWZhdWx0LW5vdC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 2 years 2 months ago [\#362511](#362511) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Using CSV file import product and characteristic with default not working](/forum/22-market-bug-report/908458-using-csv-file-import-product-and-characteristic-with-default-not-working#362511 "-- HikaShop version -- : 4.5.1 -- HikaMarket version -- : 4.1.0 -- Joomla version -- : 3.9.21 -- PHP version -- : 7.4 Hi Facing some problem when multiple vendor having same name characteristics for example "sizing", the import of default value of this "sizing" will not update during the import any advise on this?")* Hello, The import system is within HikaShop and not HikaMarket ; you opened a ticket for a bug report for HikaMarket. First, please note that you're using an old version of HikaMarket and that your subscription is expired. The subscription also include the product support (and updates). Regarding your characteristics/import question ; I'll see what is possible to do using the HikaShop triggers during the import ; but I don't understand the reason why you have so many characteristics with the same name. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzIyLW1hcmtldC1idWctcmVwb3J0LzkwODQ1OC11c2luZy1jc3YtZmlsZS1pbXBvcnQtcHJvZHVjdC1hbmQtY2hhcmFjdGVyaXN0aWMtd2l0aC1kZWZhdWx0LW5vdC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[ler@singmuiheng.com](/forum/user/3330-ler-singmuiheng-com "View ler@singmuiheng.com's Profile")** - [![ler@singmuiheng.com's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/3330-ler-singmuiheng-com "View ler@singmuiheng.com's Profile") Topic Author - [ Offline](/forum/user/3330-ler-singmuiheng-com) Less More - Posts: 575 - Thank you received: 11 - - 2 years 2 months ago [\#362512](#362512) by [ler@singmuiheng.com](/forum/user/3330-ler-singmuiheng-com "View ler@singmuiheng.com's Profile") Replied by *[ler@singmuiheng.com](/forum/user/3330-ler-singmuiheng-com "View ler@singmuiheng.com's Profile")* on topic *[Using CSV file import product and characteristic with default not working](/forum/22-market-bug-report/908458-using-csv-file-import-product-and-characteristic-with-default-not-working#362512 "-- HikaShop version -- : 4.5.1 -- HikaMarket version -- : 4.1.0 -- Joomla version -- : 3.9.21 -- PHP version -- : 7.4 Hi Facing some problem when multiple vendor having same name characteristics for example "sizing", the import of default value of this "sizing" will not update during the import any advise on this?")* We are not sure also thats why we raise the tickets here Every vendor create their own characteristics, i believe it is due to many vendor create characteristics using the same name So how do we proceed with this? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzIyLW1hcmtldC1idWctcmVwb3J0LzkwODQ1OC11c2luZy1jc3YtZmlsZS1pbXBvcnQtcHJvZHVjdC1hbmQtY2hhcmFjdGVyaXN0aWMtd2l0aC1kZWZhdWx0LW5vdC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[ler@singmuiheng.com](/forum/user/3330-ler-singmuiheng-com "View ler@singmuiheng.com's Profile")** - [![ler@singmuiheng.com's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/3330-ler-singmuiheng-com "View ler@singmuiheng.com's Profile") Topic Author - [ Offline](/forum/user/3330-ler-singmuiheng-com) Less More - Posts: 575 - Thank you received: 11 - - 2 years 2 months ago [\#362748](#362748) by [ler@singmuiheng.com](/forum/user/3330-ler-singmuiheng-com "View ler@singmuiheng.com's Profile") Replied by *[ler@singmuiheng.com](/forum/user/3330-ler-singmuiheng-com "View ler@singmuiheng.com's Profile")* on topic *[Using CSV file import product and characteristic with default not working](/forum/22-market-bug-report/908458-using-csv-file-import-product-and-characteristic-with-default-not-working#362748 "-- HikaShop version -- : 4.5.1 -- HikaMarket version -- : 4.1.0 -- Joomla version -- : 3.9.21 -- PHP version -- : 7.4 Hi Facing some problem when multiple vendor having same name characteristics for example "sizing", the import of default value of this "sizing" will not update during the import any advise on this?")* any one can help? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzIyLW1hcmtldC1idWctcmVwb3J0LzkwODQ1OC11c2luZy1jc3YtZmlsZS1pbXBvcnQtcHJvZHVjdC1hbmQtY2hhcmFjdGVyaXN0aWMtd2l0aC1kZWZhdWx0LW5vdC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 2 years 2 months ago [\#362766](#362766) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Using CSV file import product and characteristic with default not working](/forum/22-market-bug-report/908458-using-csv-file-import-product-and-characteristic-with-default-not-working#362766 "-- HikaShop version -- : 4.5.1 -- HikaMarket version -- : 4.1.0 -- Joomla version -- : 3.9.21 -- PHP version -- : 7.4 Hi Facing some problem when multiple vendor having same name characteristics for example "sizing", the import of default value of this "sizing" will not update during the import any advise on this?")* Hello, My previous message already explain the situation. But I can rephrase and details a part. In best case scenario, a new feature could be added in a future HikaMarket release ; an integration with the HikaShop import system to handle a special case for vendor characteristics priority. Please understand that, like every human being, I need money to live. I'm surprise that you open an HikaMarket ticket few weeks after your licence expiration. It's your choice to not renew but you're loosing the updates (that you skipped if you're still on the 4.1.0) and the support. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzIyLW1hcmtldC1idWctcmVwb3J0LzkwODQ1OC11c2luZy1jc3YtZmlsZS1pbXBvcnQtcHJvZHVjdC1hbmQtY2hhcmFjdGVyaXN0aWMtd2l0aC1kZWZhdWx0LW5vdC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[ler@singmuiheng.com](/forum/user/3330-ler-singmuiheng-com "View ler@singmuiheng.com's Profile")** - [![ler@singmuiheng.com's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/3330-ler-singmuiheng-com "View ler@singmuiheng.com's Profile") Topic Author - [ Offline](/forum/user/3330-ler-singmuiheng-com) Less More - Posts: 575 - Thank you received: 11 - - 2 years 2 months ago [\#362784](#362784) by [ler@singmuiheng.com](/forum/user/3330-ler-singmuiheng-com "View ler@singmuiheng.com's Profile") Replied by *[ler@singmuiheng.com](/forum/user/3330-ler-singmuiheng-com "View ler@singmuiheng.com's Profile")* on topic *[Using CSV file import product and characteristic with default not working](/forum/22-market-bug-report/908458-using-csv-file-import-product-and-characteristic-with-default-not-working#362784 "-- HikaShop version -- : 4.5.1 -- HikaMarket version -- : 4.1.0 -- Joomla version -- : 3.9.21 -- PHP version -- : 7.4 Hi Facing some problem when multiple vendor having same name characteristics for example "sizing", the import of default value of this "sizing" will not update during the import any advise on this?")* The issue is, when in multivendor environment, vendor creating same name Characteristics will create multiple same name column due to this , the import are having problem this is a bug report, if you think this is not necessary to fix for other hikashop user and hikamarket user is fine for me the way you reply even i am going to renew later, you are going to send me away @nicholas maybe need have a read on this thread, we love the way Nicholas solving problem and support Hika product for almost 10 years it is regret for us to see this kind of reply frustated and irresponsible Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzIyLW1hcmtldC1idWctcmVwb3J0LzkwODQ1OC11c2luZy1jc3YtZmlsZS1pbXBvcnQtcHJvZHVjdC1hbmQtY2hhcmFjdGVyaXN0aWMtd2l0aC1kZWZhdWx0LW5vdC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 2 years 2 months ago [\#362795](#362795) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Using CSV file import product and characteristic with default not working](/forum/22-market-bug-report/908458-using-csv-file-import-product-and-characteristic-with-default-not-working#362795 "-- HikaShop version -- : 4.5.1 -- HikaMarket version -- : 4.1.0 -- Joomla version -- : 3.9.21 -- PHP version -- : 7.4 Hi Facing some problem when multiple vendor having same name characteristics for example "sizing", the import of default value of this "sizing" will not update during the import any advise on this?")* Hello, You're in the HikaMarket section of the forum ; you open an issue for HikaMarket regarding the HikaShop import. If you want help from the HikaShop support team, please open a new thread in the HikaShop section of the forum. Thank you for the HikaShop support for all these years ; unfortunately, HikaMarket is an add-on for HikaShop and is being developed by another team (thus: which not live with the HikaShop licences). Once again, an improvement can be made in a future release of HikaMarket for that specific scenario. We can call it a bug, but in such case, the bug would be in HikaShop import system with characteristics with the same name ; rather in HikaMarket which do not own that import system. You can be mad at me if you want, but I do not feel that you understood my previous message and you keep asking for help for a situation that I'm not (directly) responsible : > The import system is within HikaShop and not HikaMarket ; you opened a ticket for a bug report for HikaMarket. Yes, you created these characteristics via HikaMarket ; but you can think that the HikaShop import system could use a unique identifier for the characteristic rather than the name which can be "not unique". So, thank you for your HikaShop support for all these years. I would have appreciated such kind of support too. Seeing that I'm not supported and you asking for my support (and not Nicolas and the rest of the HikaShop team) is a bit disturbing. But, let's say that I'm the bad guy in that story. --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzIyLW1hcmtldC1idWctcmVwb3J0LzkwODQ1OC11c2luZy1jc3YtZmlsZS1pbXBvcnQtcHJvZHVjdC1hbmQtY2hhcmFjdGVyaXN0aWMtd2l0aC1kZWZhdWx0LW5vdC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop- Install & Update- Product & Category Display- Content Creation- Sales and Orders- - Orders management- - Reports & Statistics- Customers- Checkout- Payment Methods- Shipping Methods- Import & Export (CSV, XLS…)- Specific Features- - Affilation- - Taxes- - Wishlist- - Vote- - Carousel & Slider- - Mass Actions- - Filters & Search- - Discount & Coupon- - Feature Request- Integrations- Showcase- General Talk about HikaShop- Development- - HikaShop 3.0 Beta- Translation- Commercial Jobs HikaShop Components- HikaMarket- - Market: Feature requests- - Market: How to?- - Market: Bug Report- HikaSerial- - General talk about HikaSerial- - Serial: Bug Report- - Serial: How to?- - Support en Français de HikaSerial (French Support)- - HikaSubscription- HikaAuction- - Auction: Feature requests- - Auction: How to?- - Auction: Bug report Hikashop around the world- Support en Français (French Support)- Russian- - FAQ. Курс выживания с Hikashop. Частые вопросы и о- - Расширения Hikashop- - Наши сайты на Hikashop- 日本語版サポート(Japanese Support)- Thai- German Archives- Bug Report- How to? Moderators: [Obsidev](/forum/user/7040-obsidev "View Obsidev's Profile") [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.185 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)