[Skip to main content](#vessel-content) # Vendor Payment screen ## - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26395 - Thank you received: 4077 - - [](http://obsi.dev) - 10 years 9 months ago [\#229174](#229174) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Vendor Payment screen](/forum/23-market-how-to/864564-vendor-payment-screen?start=20#229174 "-- url of the page with the problem -- : the-authors-club.com -- HikaShop version -- : HikaMarket Multivendor: 1.3.1 -- Joomla version -- : 3.2.1 -- PHP version -- : x.x.x -- Browser(s) name and version -- : Internet Explorer 9 -- Error-message(debug-mod must be tuned on) -- : Error_message One of my customers purchased a book on my website, but I don't see the vendor payment screen so that I can pay the vendor his commission. I've looked through the documentation to see where it is, but it was no help. On the vendors page, I see their names, email addresses, Orders Unpaid. How do I manually pay my vendors? PayPal is the chosen method. Thanks.")* Hi, Great; you have the issue we fixed in December. > Please redownload HikaMarket 1.6.7 ; I think you have the issue that we fixed begin of december. So I don't know what you have done 4 days ago but I don't think that you have re-downloaded the package that I have uploaded on December 16, 2015 at 15:53 and which contain the patch according to the other thread which reported that issue the first time. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzIzLW1hcmtldC1ob3ctdG8vODY0NTY0LXZlbmRvci1wYXltZW50LXNjcmVlbj9zdGFydD0yMCZ0bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Sjaak](/forum/user/1566-sjaak "View Sjaak's Profile")** - [![Sjaak's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1566-sjaak "View Sjaak's Profile") - [ Offline](/forum/user/1566-sjaak) Less More - Posts: 261 - Thank you received: 5 - - 10 years 9 months ago [\#229244](#229244) by [Sjaak](/forum/user/1566-sjaak "View Sjaak's Profile") Replied by *[Sjaak](/forum/user/1566-sjaak "View Sjaak's Profile")* on topic *[Vendor Payment screen](/forum/23-market-how-to/864564-vendor-payment-screen?start=20#229244 "-- url of the page with the problem -- : the-authors-club.com -- HikaShop version -- : HikaMarket Multivendor: 1.3.1 -- Joomla version -- : 3.2.1 -- PHP version -- : x.x.x -- Browser(s) name and version -- : Internet Explorer 9 -- Error-message(debug-mod must be tuned on) -- : Error_message One of my customers purchased a book on my website, but I don't see the vendor payment screen so that I can pay the vendor his commission. I've looked through the documentation to see where it is, but it was no help. On the vendors page, I see their names, email addresses, Orders Unpaid. How do I manually pay my vendors? PayPal is the chosen method. Thanks.")* Hi Jerome, Am I doing something wrong then? I go to my subscription on the hikashop website. I see, what I assume to be, the latest version of the software. I download the package. Then I install it on my website. Joomla tells me installation was successful. Then trying to pay a vendor gives me the white screen. Today I tried again with the same result. Sjaak Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzIzLW1hcmtldC1ob3ctdG8vODY0NTY0LXZlbmRvci1wYXltZW50LXNjcmVlbj9zdGFydD0yMCZ0bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26395 - Thank you received: 4077 - - [](http://obsi.dev) - 10 years 9 months ago [\#229249](#229249) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Vendor Payment screen](/forum/23-market-how-to/864564-vendor-payment-screen?start=20#229249 "-- url of the page with the problem -- : the-authors-club.com -- HikaShop version -- : HikaMarket Multivendor: 1.3.1 -- Joomla version -- : 3.2.1 -- PHP version -- : x.x.x -- Browser(s) name and version -- : Internet Explorer 9 -- Error-message(debug-mod must be tuned on) -- : Error_message One of my customers purchased a book on my website, but I don't see the vendor payment screen so that I can pay the vendor his commission. I've looked through the documentation to see where it is, but it was no help. On the vendors page, I see their names, email addresses, Orders Unpaid. How do I manually pay my vendors? PayPal is the chosen method. Thanks.")* Hi, Yes, I think that there is something wrong somehow/somewhere. But I am sure at 100% that the patch is in production and if you really re-download HikaMarket 1.6.7 in our website, you will have the patch. So, let's apply that patch manually ! Edit the file "administrator/components/com_hikamarket/classes/vendor.php" and replace Code: $query = 'SELECT a.* FROM '.hikamarket::table('shop.order').' AS hk_order WHERE (' . implode(') AND (', $filters) . ')'; By Code: $query = 'SELECT hk_order.* FROM '.hikamarket::table('shop.order').' AS hk_order WHERE (' . implode(') AND (', $filters) . ')'; And I invite you to check your website write permission and also to your browser download cache. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzIzLW1hcmtldC1ob3ctdG8vODY0NTY0LXZlbmRvci1wYXltZW50LXNjcmVlbj9zdGFydD0yMCZ0bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Sjaak](/forum/user/1566-sjaak "View Sjaak's Profile")** - [![Sjaak's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1566-sjaak "View Sjaak's Profile") - [ Offline](/forum/user/1566-sjaak) Less More - Posts: 261 - Thank you received: 5 - - 10 years 9 months ago - 10 years 9 months ago [\#229308](#229308) by [Sjaak](/forum/user/1566-sjaak "View Sjaak's Profile") Replied by *[Sjaak](/forum/user/1566-sjaak "View Sjaak's Profile")* on topic *[Vendor Payment screen](/forum/23-market-how-to/864564-vendor-payment-screen?start=20#229308 "-- url of the page with the problem -- : the-authors-club.com -- HikaShop version -- : HikaMarket Multivendor: 1.3.1 -- Joomla version -- : 3.2.1 -- PHP version -- : x.x.x -- Browser(s) name and version -- : Internet Explorer 9 -- Error-message(debug-mod must be tuned on) -- : Error_message One of my customers purchased a book on my website, but I don't see the vendor payment screen so that I can pay the vendor his commission. I've looked through the documentation to see where it is, but it was no help. On the vendors page, I see their names, email addresses, Orders Unpaid. How do I manually pay my vendors? PayPal is the chosen method. Thanks.")* Hi Jerome, When I opened the Vendor.php file the code you wanted to change manually already was there. So it appeared that the update went well. I also cleared my browsers cache and the server cache. The white screen still shows. This leaves open one remark in your last answer. 'check website write permissions'. Although I didn't change permissions I need to know which permissions to set to which file/directory to know what is right or wrong? Sjaak Last edit: 10 years 9 months ago by [Sjaak](/forum/user/1566-sjaak "View Sjaak's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzIzLW1hcmtldC1ob3ctdG8vODY0NTY0LXZlbmRvci1wYXltZW50LXNjcmVlbj9zdGFydD0yMCZ0bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26395 - Thank you received: 4077 - - [](http://obsi.dev) - 10 years 9 months ago [\#229310](#229310) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Vendor Payment screen](/forum/23-market-how-to/864564-vendor-payment-screen?start=20#229310 "-- url of the page with the problem -- : the-authors-club.com -- HikaShop version -- : HikaMarket Multivendor: 1.3.1 -- Joomla version -- : 3.2.1 -- PHP version -- : x.x.x -- Browser(s) name and version -- : Internet Explorer 9 -- Error-message(debug-mod must be tuned on) -- : Error_message One of my customers purchased a book on my website, but I don't see the vendor payment screen so that I can pay the vendor his commission. I've looked through the documentation to see where it is, but it was no help. On the vendors page, I see their names, email addresses, Orders Unpaid. How do I manually pay my vendors? PayPal is the chosen method. Thanks.")* Hi, The browser cache was for the download of HikaMarket. The write permission was for the update of HikaMarket in your server. If you still have a white screen it means that you still have an error. But if the previous SQL error is fixed, we can imagine that you have another issue. And we return to the same question : what is your error message ? Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzIzLW1hcmtldC1ob3ctdG8vODY0NTY0LXZlbmRvci1wYXltZW50LXNjcmVlbj9zdGFydD0yMCZ0bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Sjaak](/forum/user/1566-sjaak "View Sjaak's Profile")** - [![Sjaak's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1566-sjaak "View Sjaak's Profile") - [ Offline](/forum/user/1566-sjaak) Less More - Posts: 261 - Thank you received: 5 - - 10 years 9 months ago - 10 years 9 months ago [\#229340](#229340) by [Sjaak](/forum/user/1566-sjaak "View Sjaak's Profile") Replied by *[Sjaak](/forum/user/1566-sjaak "View Sjaak's Profile")* on topic *[Vendor Payment screen](/forum/23-market-how-to/864564-vendor-payment-screen?start=20#229340 "-- url of the page with the problem -- : the-authors-club.com -- HikaShop version -- : HikaMarket Multivendor: 1.3.1 -- Joomla version -- : 3.2.1 -- PHP version -- : x.x.x -- Browser(s) name and version -- : Internet Explorer 9 -- Error-message(debug-mod must be tuned on) -- : Error_message One of my customers purchased a book on my website, but I don't see the vendor payment screen so that I can pay the vendor his commission. I've looked through the documentation to see where it is, but it was no help. On the vendors page, I see their names, email addresses, Orders Unpaid. How do I manually pay my vendors? PayPal is the chosen method. Thanks.")* Hi Jerome, I don't get an error message on my screen. The screen stays white even with error reporting set to maximum. I searched my server and found a directory called 'Logs' outside the root. In that directory I found a file called 'error_log'. Is that what you need? Below I past the text in that file after I tried to do a payment: Code: <br /> <b>Deprecated</b>: Function ereg() is deprecated in <b>/home/httpd/vhosts/artlantismedia.com/httpdocs/administrator/components/com_osefileman/include/fun_extra.php</b> on line <b>475</b><br /> <br /> <b>Deprecated</b>: Function ereg() is deprecated in <b>/home/httpd/vhosts/artlantismedia.com/httpdocs/administrator/components/com_osefileman/include/fun_extra.php</b> on line <b>477</b><br /> <br /> <b>Deprecated</b>: Function ereg() is deprecated in <b>/home/httpd/vhosts/artlantismedia.com/httpdocs/administrator/components/com_osefileman/include/fun_extra.php</b> on line <b>479</b><br /> <br /> <b>Deprecated</b>: Function ereg() is deprecated in <b>/home/httpd/vhosts/artlantismedia.com/httpdocs/administrator/components/com_osefileman/include/fun_extra.php</b> on line <b>481</b><br /> <br /> <b>Deprecated</b>: Function ereg() is deprecated in <b>/home/httpd/vhosts/artlantismedia.com/httpdocs/administrator/components/com_osefileman/include/fun_extra.php</b> on line <b>483</b><br /> [Tue Feb 09 07:54:03.238639 2016] [fcgid:warn] [pid 30131] [client 90.145.52.106:55251] mod_fcgid: stderr: PHP Deprecated: mysql_escape_string(): This function is deprecated; use mysql_real_escape_string() instead. in /home/httpd/vhosts/artlantismedia.com/httpdocs/administrator/components/com_osefileman/include/fun_list.php on line 653, referer: http://www.artlantismedia.com/administrator/index.php?option=com_hikamarket&ctrl=vendor [Tue Feb 09 07:54:03.238675 2016] [fcgid:warn] [pid 30131] [client 90.145.52.106:55251] mod_fcgid: stderr: PHP Warning: is_link(): open_basedir restriction in effect. File(/home/httpd/vhosts/artlantismedia.com/conf) is not within the allowed path(s): (/home/httpd/vhosts/artlantismedia.com/:/tmp/) in /home/httpd/vhosts/artlantismedia.com/httpdocs/administrator/components/com_osefileman/libraries/File_Operations.php on line 288, referer: http://www.artlantismedia.com/administrator/index.php?option=com_hikamarket&ctrl=vendor [Tue Feb 09 07:54:03.238682 2016] [fcgid:warn] [pid 30131] [client 90.145.52.106:55251] mod_fcgid: stderr: PHP Warning: is_link(): open_basedir restriction in effect. File(/home/httpd/vhosts/artlantismedia.com/conf) is not within the allowed path(s): (/home/httpd/vhosts/artlantismedia.com/:/tmp/) in /home/httpd/vhosts/artlantismedia.com/httpdocs/administrator/components/com_osefileman/libraries/File_Operations.php on line 288, referer: http://www.artlantismedia.com/administrator/index.php?option=com_hikamarket&ctrl=vendor [Tue Feb 09 07:54:03.238687 2016] [fcgid:warn] [pid 30131] [client 90.145.52.106:55251] mod_fcgid: stderr: PHP Warning: is_link(): open_basedir restriction in effect. File(/home/httpd/vhosts/artlantismedia.com/statistics) is not within the allowed path(s): (/home/httpd/vhosts/artlantismedia.com/:/tmp/) in /home/httpd/vhosts/artlantismedia.com/httpdocs/administrator/components/com_osefileman/libraries/File_Operations.php on line 288, referer: http://www.artlantismedia.com/administrator/index.php?option=com_hikamarket&ctrl=vendor [Tue Feb 09 07:54:03.238693 2016] [fcgid:warn] [pid 30131] [client 90.145.52.106:55251] mod_fcgid: stderr: PHP Warning: is_link(): open_basedir restriction in effect. File(/home/httpd/vhosts/artlantismedia.com/statistics) is not within the allowed path(s): (/home/httpd/vhosts/artlantismedia.com/:/tmp/) in /home/httpd/vhosts/artlantismedia.com/httpdocs/administrator/components/com_osefileman/libraries/File_Operations.php on line 288, referer: http://www.artlantismedia.com/administrator/index.php?option=com_hikamarket&ctrl=vendor [Tue Feb 09 07:54:13.170132 2016] [fcgid:warn] [pid 30131] [client 90.145.52.106:55284] mod_fcgid: stderr: PHP Deprecated: mysql_escape_string(): This function is deprecated; use mysql_real_escape_string() instead. in /home/httpd/vhosts/artlantismedia.com/httpdocs/administrator/components/com_osefileman/include/fun_list.php on line 653, referer: http://www.artlantismedia.com/administrator/index.php?option=com_osefileman [Tue Feb 09 07:54:30.745955 2016] [fcgid:warn] [pid 27478] [client 90.145.52.106:55295] mod_fcgid: stderr: PHP Deprecated: Function ereg() is deprecated in /home/httpd/vhosts/artlantismedia.com/httpdocs/administrator/components/com_osefileman/include/fun_extra.php on line 475, referer: http://www.artlantismedia.com/administrator/index.php?option=com_osefileman&action=list&dir=logs&order=name&srt=yes [Tue Feb 09 07:54:30.745979 2016] [fcgid:warn] [pid 27478] [client 90.145.52.106:55295] mod_fcgid: stderr: PHP Deprecated: Function ereg() is deprecated in /home/httpd/vhosts/artlantismedia.com/httpdocs/administrator/components/com_osefileman/include/fun_extra.php on line 477, referer: http://www.artlantismedia.com/administrator/index.php?option=com_osefileman&action=list&dir=logs&order=name&srt=yes [Tue Feb 09 07:54:30.745983 2016] [fcgid:warn] [pid 27478] [client 90.145.52.106:55295] mod_fcgid: stderr: PHP Deprecated: Function ereg() is deprecated in /home/httpd/vhosts/artlantismedia.com/httpdocs/administrator/components/com_osefileman/include/fun_extra.php on line 479, referer: http://www.artlantismedia.com/administrator/index.php?option=com_osefileman&action=list&dir=logs&order=name&srt=yes [Tue Feb 09 07:54:30.745997 2016] [fcgid:warn] [pid 27478] [client 90.145.52.106:55295] mod_fcgid: stderr: PHP Deprecated: Function ereg() is deprecated in /home/httpd/vhosts/artlantismedia.com/httpdocs/administrator/components/com_osefileman/include/fun_extra.php on line 481, referer: http://www.artlantismedia.com/administrator/index.php?option=com_osefileman&action=list&dir=logs&order=name&srt=yes [Tue Feb 09 07:54:30.746001 2016] [fcgid:warn] [pid 27478] [client 90.145.52.106:55295] mod_fcgid: stderr: PHP Deprecated: Function ereg() is deprecated in /home/httpd/vhosts/artlantismedia.com/httpdocs/administrator/components/com_osefileman/include/fun_extra.p Last edit: 10 years 9 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile"). Reason: [code] is nice Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzIzLW1hcmtldC1ob3ctdG8vODY0NTY0LXZlbmRvci1wYXltZW50LXNjcmVlbj9zdGFydD0yMCZ0bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26395 - Thank you received: 4077 - - [](http://obsi.dev) - 10 years 9 months ago [\#229372](#229372) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Vendor Payment screen](/forum/23-market-how-to/864564-vendor-payment-screen?start=20#229372 "-- url of the page with the problem -- : the-authors-club.com -- HikaShop version -- : HikaMarket Multivendor: 1.3.1 -- Joomla version -- : 3.2.1 -- PHP version -- : x.x.x -- Browser(s) name and version -- : Internet Explorer 9 -- Error-message(debug-mod must be tuned on) -- : Error_message One of my customers purchased a book on my website, but I don't see the vendor payment screen so that I can pay the vendor his commission. I've looked through the documentation to see where it is, but it was no help. On the vendors page, I see their names, email addresses, Orders Unpaid. How do I manually pay my vendors? PayPal is the chosen method. Thanks.")* Hi, So I will need an administrator access to your website and also a FTP access to be able to check files directly. Please use the "contact us" form to send us such kind of private information. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzIzLW1hcmtldC1ob3ctdG8vODY0NTY0LXZlbmRvci1wYXltZW50LXNjcmVlbj9zdGFydD0yMCZ0bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Sjaak](/forum/user/1566-sjaak "View Sjaak's Profile")** - [![Sjaak's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1566-sjaak "View Sjaak's Profile") - [ Offline](/forum/user/1566-sjaak) Less More - Posts: 261 - Thank you received: 5 - - 10 years 9 months ago [\#229472](#229472) by [Sjaak](/forum/user/1566-sjaak "View Sjaak's Profile") Replied by *[Sjaak](/forum/user/1566-sjaak "View Sjaak's Profile")* on topic *[Vendor Payment screen](/forum/23-market-how-to/864564-vendor-payment-screen?start=20#229472 "-- url of the page with the problem -- : the-authors-club.com -- HikaShop version -- : HikaMarket Multivendor: 1.3.1 -- Joomla version -- : 3.2.1 -- PHP version -- : x.x.x -- Browser(s) name and version -- : Internet Explorer 9 -- Error-message(debug-mod must be tuned on) -- : Error_message One of my customers purchased a book on my website, but I don't see the vendor payment screen so that I can pay the vendor his commission. I've looked through the documentation to see where it is, but it was no help. On the vendors page, I see their names, email addresses, Orders Unpaid. How do I manually pay my vendors? PayPal is the chosen method. Thanks.")* Hi Jerome, I sent you login details via the contact form. Sjaak Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzIzLW1hcmtldC1ob3ctdG8vODY0NTY0LXZlbmRvci1wYXltZW50LXNjcmVlbj9zdGFydD0yMCZ0bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26395 - Thank you received: 4077 - - [](http://obsi.dev) - 10 years 9 months ago [\#229537](#229537) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Vendor Payment screen](/forum/23-market-how-to/864564-vendor-payment-screen?start=20#229537 "-- url of the page with the problem -- : the-authors-club.com -- HikaShop version -- : HikaMarket Multivendor: 1.3.1 -- Joomla version -- : 3.2.1 -- PHP version -- : x.x.x -- Browser(s) name and version -- : Internet Explorer 9 -- Error-message(debug-mod must be tuned on) -- : Error_message One of my customers purchased a book on my website, but I don't see the vendor payment screen so that I can pay the vendor his commission. I've looked through the documentation to see where it is, but it was no help. On the vendors page, I see their names, email addresses, Orders Unpaid. How do I manually pay my vendors? PayPal is the chosen method. Thanks.")* Hi, Thanks for the access but unfortunately, the URL to access to the backend don't work. I'm automatically redirected to the front-end homepage. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzIzLW1hcmtldC1ob3ctdG8vODY0NTY0LXZlbmRvci1wYXltZW50LXNjcmVlbj9zdGFydD0yMCZ0bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26395 - Thank you received: 4077 - - [](http://obsi.dev) - 10 years 9 months ago - 10 years 9 months ago [\#229605](#229605) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Vendor Payment screen](/forum/23-market-how-to/864564-vendor-payment-screen?start=20#229605 "-- url of the page with the problem -- : the-authors-club.com -- HikaShop version -- : HikaMarket Multivendor: 1.3.1 -- Joomla version -- : 3.2.1 -- PHP version -- : x.x.x -- Browser(s) name and version -- : Internet Explorer 9 -- Error-message(debug-mod must be tuned on) -- : Error_message One of my customers purchased a book on my website, but I don't see the vendor payment screen so that I can pay the vendor his commission. I've looked through the documentation to see where it is, but it was no help. On the vendors page, I see their names, email addresses, Orders Unpaid. How do I manually pay my vendors? PayPal is the chosen method. Thanks.")* Hi, I was able to take a look at your website and it looks like your issue is coming from a external plugin and as no link with HikaMarket. If I edit the **HikaShop** order class and I replace Code: if($new) { $send_email = $this->sendEmailAfterOrderCreation; $dispatcher->trigger('onAfterOrderCreate', array(&$order, &$send_email)); By Code: if($new) { $send_email = false; if($order_type != 'vendorpayment') { $send_email = $this->sendEmailAfterOrderCreation; $dispatcher->trigger('onAfterOrderCreate', array(&$order, &$send_email)); } I am then able to pay the vendors. It means that, during the trigger "onAfterOrderCreate" (or in the email "order_creation_notification") ; there is an issue. Because we cannot see anything in the log (a PHP error or a SQL error), I suppose that a plugin is performing an "exit" which stop completely the PHP processing. So I am afraid that I cannot do anything in HikaMarket to solve that issue if it is not coming from HikaMarket. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Last edit: 10 years 9 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile"). Reason: replacing test on "== sale" into a test on "!= vendorpayment" Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzIzLW1hcmtldC1ob3ctdG8vODY0NTY0LXZlbmRvci1wYXltZW50LXNjcmVlbj9zdGFydD0yMCZ0bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Sjaak](/forum/user/1566-sjaak "View Sjaak's Profile")** - [![Sjaak's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1566-sjaak "View Sjaak's Profile") - [ Offline](/forum/user/1566-sjaak) Less More - Posts: 261 - Thank you received: 5 - - 10 years 9 months ago [\#229639](#229639) by [Sjaak](/forum/user/1566-sjaak "View Sjaak's Profile") Replied by *[Sjaak](/forum/user/1566-sjaak "View Sjaak's Profile")* on topic *[Vendor Payment screen](/forum/23-market-how-to/864564-vendor-payment-screen?start=20#229639 "-- url of the page with the problem -- : the-authors-club.com -- HikaShop version -- : HikaMarket Multivendor: 1.3.1 -- Joomla version -- : 3.2.1 -- PHP version -- : x.x.x -- Browser(s) name and version -- : Internet Explorer 9 -- Error-message(debug-mod must be tuned on) -- : Error_message One of my customers purchased a book on my website, but I don't see the vendor payment screen so that I can pay the vendor his commission. I've looked through the documentation to see where it is, but it was no help. On the vendors page, I see their names, email addresses, Orders Unpaid. How do I manually pay my vendors? PayPal is the chosen method. Thanks.")* Hi Jerome, Is the change you mention currently still active? I can now use the payment button. Can the software function with the changes you made? If the problem is not caused by hikashop/-market software then what can you advise me to do to find out which plugin can be the cause? Sjaak Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzIzLW1hcmtldC1ob3ctdG8vODY0NTY0LXZlbmRvci1wYXltZW50LXNjcmVlbj9zdGFydD0yMCZ0bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26395 - Thank you received: 4077 - - [](http://obsi.dev) - 10 years 9 months ago [\#229654](#229654) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Vendor Payment screen](/forum/23-market-how-to/864564-vendor-payment-screen?start=20#229654 "-- url of the page with the problem -- : the-authors-club.com -- HikaShop version -- : HikaMarket Multivendor: 1.3.1 -- Joomla version -- : 3.2.1 -- PHP version -- : x.x.x -- Browser(s) name and version -- : Internet Explorer 9 -- Error-message(debug-mod must be tuned on) -- : Error_message One of my customers purchased a book on my website, but I don't see the vendor payment screen so that I can pay the vendor his commission. I've looked through the documentation to see where it is, but it was no help. On the vendors page, I see their names, email addresses, Orders Unpaid. How do I manually pay my vendors? PayPal is the chosen method. Thanks.")* Hi, When I submit my message, I was able to pay one vendor (the one who have 1 order of 3€). Before the patch, I couldn't. After the patch it worked. Now I can't access anymore to your backend (as previous).. So I can't say anymore ! Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzIzLW1hcmtldC1ob3ctdG8vODY0NTY0LXZlbmRvci1wYXltZW50LXNjcmVlbj9zdGFydD0yMCZ0bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Sjaak](/forum/user/1566-sjaak "View Sjaak's Profile")** - [![Sjaak's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1566-sjaak "View Sjaak's Profile") - [ Offline](/forum/user/1566-sjaak) Less More - Posts: 261 - Thank you received: 5 - - 10 years 9 months ago [\#229660](#229660) by [Sjaak](/forum/user/1566-sjaak "View Sjaak's Profile") Replied by *[Sjaak](/forum/user/1566-sjaak "View Sjaak's Profile")* on topic *[Vendor Payment screen](/forum/23-market-how-to/864564-vendor-payment-screen?start=20#229660 "-- url of the page with the problem -- : the-authors-club.com -- HikaShop version -- : HikaMarket Multivendor: 1.3.1 -- Joomla version -- : 3.2.1 -- PHP version -- : x.x.x -- Browser(s) name and version -- : Internet Explorer 9 -- Error-message(debug-mod must be tuned on) -- : Error_message One of my customers purchased a book on my website, but I don't see the vendor payment screen so that I can pay the vendor his commission. I've looked through the documentation to see where it is, but it was no help. On the vendors page, I see their names, email addresses, Orders Unpaid. How do I manually pay my vendors? PayPal is the chosen method. Thanks.")* Ooops, Sorry about that. i didn't know you wanted to go back in so I reactivated the safety layer. It's deactivated now. You should be able to log in again. Sjaak Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzIzLW1hcmtldC1ob3ctdG8vODY0NTY0LXZlbmRvci1wYXltZW50LXNjcmVlbj9zdGFydD0yMCZ0bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26395 - Thank you received: 4077 - - [](http://obsi.dev) - 10 years 9 months ago [\#229698](#229698) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Vendor Payment screen](/forum/23-market-how-to/864564-vendor-payment-screen?start=20#229698 "-- url of the page with the problem -- : the-authors-club.com -- HikaShop version -- : HikaMarket Multivendor: 1.3.1 -- Joomla version -- : 3.2.1 -- PHP version -- : x.x.x -- Browser(s) name and version -- : Internet Explorer 9 -- Error-message(debug-mod must be tuned on) -- : Error_message One of my customers purchased a book on my website, but I don't see the vendor payment screen so that I can pay the vendor his commission. I've looked through the documentation to see where it is, but it was no help. On the vendors page, I see their names, email addresses, Orders Unpaid. How do I manually pay my vendors? PayPal is the chosen method. Thanks.")* Hi, Sorry, I made it working once again. See the "order" with ID 7571 : administrator/index.php?option=com_hikashop&ctrl=order&task=edit&cid=7571 After the creation of that vendor payment, I revert some elements. Because the vendor order "4931" has been marked as paid ; I removed the information into the column "order_vendor_paid" to re-mark it as unpaid. The vendor payment is working in your website. The order is generated, the subsales are marked as paid... So if you have issues ; the best would be to explain what you're doing. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. 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