[Skip to main content](#vessel-content) # Buyer email notification ## - **[DavidThor](/forum/user/30643-davidthor "View DavidThor's Profile")** - [![DavidThor's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/30643-davidthor "View DavidThor's Profile") Topic Author - [ Offline](/forum/user/30643-davidthor) Less More - Posts: 43 - Thank you received: 0 - - 11 years 1 month ago [\#214834](#214834) by [DavidThor](/forum/user/30643-davidthor "View DavidThor's Profile") *[Buyer email notification](/forum/23-market-how-to/879397-buyer-email-notification#214834 "-- HikaShop version -- : 2.5.0 -- HikaMarket version -- : 1.6.5 -- Joomla version -- : 3.4.4 Hi, I know we've talked abut this before, but can find/remember the solution. I have a set-up with one vendor in cart. When the vendor updates an order from 'created' to 'confirmed' in the front-end, no mail notification is set to the customer.Is there a way/setting to make sure the customer gets notified (along with the PDF invoice)? Thanks, David")* was created by *[DavidThor](/forum/user/30643-davidthor "View DavidThor's Profile")* -- HikaShop version -- : 2.5.0 -- HikaMarket version -- : 1.6.5 -- Joomla version -- : 3.4.4 Hi, I know we've talked abut this before, but can find/remember the solution. I have a set-up with one vendor in cart. When the vendor updates an order from 'created' to 'confirmed' in the front-end, no mail notification is set to the customer.Is there a way/setting to make sure the customer gets notified (along with the PDF invoice)? Thanks, David Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzIzLW1hcmtldC1ob3ctdG8vODc5Mzk3LWJ1eWVyLWVtYWlsLW5vdGlmaWNhdGlvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 11 years 1 month ago [\#214836](#214836) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Buyer email notification](/forum/23-market-how-to/879397-buyer-email-notification#214836 "-- HikaShop version -- : 2.5.0 -- HikaMarket version -- : 1.6.5 -- Joomla version -- : 3.4.4 Hi, I know we've talked abut this before, but can find/remember the solution. I have a set-up with one vendor in cart. When the vendor updates an order from 'created' to 'confirmed' in the front-end, no mail notification is set to the customer.Is there a way/setting to make sure the customer gets notified (along with the PDF invoice)? Thanks, David")* Hi, In your HikaShop backend, does the main order is also "confirmed" ? Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzIzLW1hcmtldC1ob3ctdG8vODc5Mzk3LWJ1eWVyLWVtYWlsLW5vdGlmaWNhdGlvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[DavidThor](/forum/user/30643-davidthor "View DavidThor's Profile")** - [![DavidThor's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/30643-davidthor "View DavidThor's Profile") Topic Author - [ Offline](/forum/user/30643-davidthor) Less More - Posts: 43 - Thank you received: 0 - - 11 years 1 month ago [\#214845](#214845) by [DavidThor](/forum/user/30643-davidthor "View DavidThor's Profile") Replied by *[DavidThor](/forum/user/30643-davidthor "View DavidThor's Profile")* on topic *[Buyer email notification](/forum/23-market-how-to/879397-buyer-email-notification#214845 "-- HikaShop version -- : 2.5.0 -- HikaMarket version -- : 1.6.5 -- Joomla version -- : 3.4.4 Hi, I know we've talked abut this before, but can find/remember the solution. I have a set-up with one vendor in cart. When the vendor updates an order from 'created' to 'confirmed' in the front-end, no mail notification is set to the customer.Is there a way/setting to make sure the customer gets notified (along with the PDF invoice)? Thanks, David")* Hi, Yes, both orders are set to 'confirmed'. //David Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzIzLW1hcmtldC1ob3ctdG8vODc5Mzk3LWJ1eWVyLWVtYWlsLW5vdGlmaWNhdGlvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 11 years 1 month ago [\#214846](#214846) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Buyer email notification](/forum/23-market-how-to/879397-buyer-email-notification#214846 "-- HikaShop version -- : 2.5.0 -- HikaMarket version -- : 1.6.5 -- Joomla version -- : 3.4.4 Hi, I know we've talked abut this before, but can find/remember the solution. I have a set-up with one vendor in cart. When the vendor updates an order from 'created' to 'confirmed' in the front-end, no mail notification is set to the customer.Is there a way/setting to make sure the customer gets notified (along with the PDF invoice)? Thanks, David")* Hi, Okay ; so you can activate the option "send_mail_subsale_update_main" in your HikaMarket configuration. In HikaMarket 1.6.5 ; that option is hidden but it will be available in the next release (but I still need a good label for that setting). For the moment, the best is to add that setting directly in your database. Code: INSERT INTO #__hikamarket_config (config_namekey, config_value, config_default) VALUES ('send_mail_subsale_update_main', 1, 0); (where you have to replace "#_" with your database prefix.. Like "jos_hikamarket_config") Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. The following user(s) said Thank You: [DavidThor](/forum/user/30643-davidthor "View DavidThor's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzIzLW1hcmtldC1ob3ctdG8vODc5Mzk3LWJ1eWVyLWVtYWlsLW5vdGlmaWNhdGlvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[DavidThor](/forum/user/30643-davidthor "View DavidThor's Profile")** - [![DavidThor's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/30643-davidthor "View DavidThor's Profile") Topic Author - [ Offline](/forum/user/30643-davidthor) Less More - Posts: 43 - Thank you received: 0 - - 11 years 1 month ago [\#214848](#214848) by [DavidThor](/forum/user/30643-davidthor "View DavidThor's Profile") Replied by *[DavidThor](/forum/user/30643-davidthor "View DavidThor's Profile")* on topic *[Buyer email notification](/forum/23-market-how-to/879397-buyer-email-notification#214848 "-- HikaShop version -- : 2.5.0 -- HikaMarket version -- : 1.6.5 -- Joomla version -- : 3.4.4 Hi, I know we've talked abut this before, but can find/remember the solution. I have a set-up with one vendor in cart. When the vendor updates an order from 'created' to 'confirmed' in the front-end, no mail notification is set to the customer.Is there a way/setting to make sure the customer gets notified (along with the PDF invoice)? Thanks, David")* Perfect! Works like a charm! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzIzLW1hcmtldC1ob3ctdG8vODc5Mzk3LWJ1eWVyLWVtYWlsLW5vdGlmaWNhdGlvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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