[Skip to main content](#vessel-content) # Vendor and Email configuration ## - **[EggerzKG](/forum/user/56904-eggerzkg "View EggerzKG's Profile")** - [![EggerzKG's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/56904-eggerzkg "View EggerzKG's Profile") Topic Author - [ Offline](/forum/user/56904-eggerzkg) Less More - Posts: 9 - Thank you received: 0 - - 8 years 5 months ago [\#293327](#293327) by [EggerzKG](/forum/user/56904-eggerzkg "View EggerzKG's Profile") *[Vendor and Email configuration](/forum/23-market-how-to/894849-vendor-and-email-configuration#293327 "-- HikaShop version -- : 3.4.0 -- HikaMarket version -- : 2.1.1 -- Joomla version -- : 3.8.8 -- PHP version -- : 7 -- Browser(s) name and version -- : Firefox Hi there, I want to have a workflow with emails that is the following: 1) We register a new vendor -> after the profile is created I want to send them an email 2) The vendor logs in -> he/she creates a new product -> product is set to approval -> I want to get an email that new product waits for approval -> we approve/do not -> email is send to vendor. After going through the manual/tutorial and with the various types of emails activated, no emails are send/received. Coudl you please explain how to set this up, and under which different tabs we have to configure the settings to get it work. Or please point us to the documentation accordingly. Thanks a lot.")* was created by *[EggerzKG](/forum/user/56904-eggerzkg "View EggerzKG's Profile")* -- HikaShop version -- : 3.4.0 -- HikaMarket version -- : 2.1.1 -- Joomla version -- : 3.8.8 -- PHP version -- : 7 -- Browser(s) name and version -- : Firefox Hi there, I want to have a workflow with emails that is the following: 1) We register a new vendor -> after the profile is created I want to send them an email 2) The vendor logs in -> he/she creates a new product -> product is set to approval -> I want to get an email that new product waits for approval -> we approve/do not -> email is send to vendor. After going through the manual/tutorial and with the various types of emails activated, no emails are send/received. Coudl you please explain how to set this up, and under which different tabs we have to configure the settings to get it work. Or please point us to the documentation accordingly. Thanks a lot. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzIzLW1hcmtldC1ob3ctdG8vODk0ODQ5LXZlbmRvci1hbmQtZW1haWwtY29uZmlndXJhdGlvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26400 - Thank you received: 4080 - - [](http://obsi.dev) - 8 years 5 months ago [\#293340](#293340) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Vendor and Email configuration](/forum/23-market-how-to/894849-vendor-and-email-configuration#293340 "-- HikaShop version -- : 3.4.0 -- HikaMarket version -- : 2.1.1 -- Joomla version -- : 3.8.8 -- PHP version -- : 7 -- Browser(s) name and version -- : Firefox Hi there, I want to have a workflow with emails that is the following: 1) We register a new vendor -> after the profile is created I want to send them an email 2) The vendor logs in -> he/she creates a new product -> product is set to approval -> I want to get an email that new product waits for approval -> we approve/do not -> email is send to vendor. After going through the manual/tutorial and with the various types of emails activated, no emails are send/received. Coudl you please explain how to set this up, and under which different tabs we have to configure the settings to get it work. Or please point us to the documentation accordingly. Thanks a lot.")* Hello, 1 - Please clarify the context regarding the registration. Joomla/HikaShop already send an email when the user is register ; so depending how you're performing the vendor registration, emails are already sent. 2 - There is an email for product approval in HikaMarket. Once the product approval is activated and the email is publish ; it will be sent to the administrator. 3 - In the backend, if you approve or decline the product ; you can check a box to notify the vendor. You will find various email settings in HikaMarket. In the first tab to see the emails and publish/unpublish them : [ www.hikashop.com/support/documentation/1...ml#config\_main\_email](https://www.hikashop.com/support/documentation/143-hikamarket-configuration.html#config_main_email) In the second tab for settings regarding what kind of notification you want to send : [ www.hikashop.com/support/documentation/1...#config\_market\_email](https://www.hikashop.com/support/documentation/143-hikamarket-configuration.html#config_market_email) Please note that if you have issues with emails you can see to activate the HikaShop plugin "email history". HikaMarket is using HikaShop email system, which is using Joomla core function to send email (so based on the Joomla email settings). Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzIzLW1hcmtldC1ob3ctdG8vODk0ODQ5LXZlbmRvci1hbmQtZW1haWwtY29uZmlndXJhdGlvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? 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