[Skip to main content](#vessel-content) # Email to Vendor ## - **[riro73](/forum/user/36432-riro73 "View riro73's Profile")** - [![riro73's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/36432-riro73 "View riro73's Profile") Topic Author - [ Offline](/forum/user/36432-riro73) Less More - Posts: 23 - Thank you received: 0 - - 7 years 8 months ago [\#303197](#303197) by [riro73](/forum/user/36432-riro73 "View riro73's Profile") *[Email to Vendor](/forum/23-market-how-to/896782-email-to-vendor#303197 "-- HikaShop version -- : HikaShop Business 4.0.2 -- HikaMarket version -- : 3.0.0 -- Joomla version -- : 3.9.0 -- PHP version -- : 5.6.39 When an order is confirmed, the seller does not receive an order confirmation email")* was created by *[riro73](/forum/user/36432-riro73 "View riro73's Profile")* -- HikaShop version -- : HikaShop Business 4.0.2 -- HikaMarket version -- : 3.0.0 -- Joomla version -- : 3.9.0 -- PHP version -- : 5.6.39 When an order is confirmed, the seller does not receive an order confirmation email Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzIzLW1hcmtldC1ob3ctdG8vODk2NzgyLWVtYWlsLXRvLXZlbmRvcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 7 years 8 months ago [\#303231](#303231) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Email to Vendor](/forum/23-market-how-to/896782-email-to-vendor#303231 "-- HikaShop version -- : HikaShop Business 4.0.2 -- HikaMarket version -- : 3.0.0 -- Joomla version -- : 3.9.0 -- PHP version -- : 5.6.39 When an order is confirmed, the seller does not receive an order confirmation email")* Hello, Please provide more details about the context and how the order is confirmed exactly (like which payment plugin, etc). Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzIzLW1hcmtldC1ob3ctdG8vODk2NzgyLWVtYWlsLXRvLXZlbmRvcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[riro73](/forum/user/36432-riro73 "View riro73's Profile")** - [![riro73's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/36432-riro73 "View riro73's Profile") Topic Author - [ Offline](/forum/user/36432-riro73) Less More - Posts: 23 - Thank you received: 0 - - 7 years 8 months ago [\#303232](#303232) by [riro73](/forum/user/36432-riro73 "View riro73's Profile") Replied by *[riro73](/forum/user/36432-riro73 "View riro73's Profile")* on topic *[Email to Vendor](/forum/23-market-how-to/896782-email-to-vendor#303232 "-- HikaShop version -- : HikaShop Business 4.0.2 -- HikaMarket version -- : 3.0.0 -- Joomla version -- : 3.9.0 -- PHP version -- : 5.6.39 When an order is confirmed, the seller does not receive an order confirmation email")* The shop does not include payments, but only orders, when the user confirms an order, I would like the seller of the products to receive an email Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzIzLW1hcmtldC1ob3ctdG8vODk2NzgyLWVtYWlsLXRvLXZlbmRvcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 7 years 8 months ago [\#303233](#303233) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Email to Vendor](/forum/23-market-how-to/896782-email-to-vendor#303233 "-- HikaShop version -- : HikaShop Business 4.0.2 -- HikaMarket version -- : 3.0.0 -- Joomla version -- : 3.9.0 -- PHP version -- : 5.6.39 When an order is confirmed, the seller does not receive an order confirmation email")* Hello, I'm sorry but I cannot understand the situation with your current description. You have to provide more concret details about what is happening ; which can include screenshots of configuration, screenshot of orders. Please understand that there are hundreds of possible configurations and if we can't understand what is yours, we cannot explain you what (and why) you have to change to achieve your goal. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzIzLW1hcmtldC1ob3ctdG8vODk2NzgyLWVtYWlsLXRvLXZlbmRvcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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