Question about product creation page "Shipping Prices"

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  • Hikamarket Multivendor Hikashop Business
1 month 4 days ago #319988

-- HikaShop version -- : 4.3.0
-- HikaMarket version -- : 3.1.0
-- Joomla version -- : 3.9.18
-- PHP version -- : 7.2.30

Hello

We are facing the following problem when Vendor creates new product.
All fields show when creating a new product except from the "Shipping Prices" that show after you click on Apply or Save.
Our setting for "Checkout addresses and Shipping" / Force shipping regardless of weight is set to YES so there is no reason for the product first.

How to show "Shipping Prices" directly when product creation page loads instead of having to save the product first?

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1 month 4 days ago #319991

Hello,

I'm not able to reproduce your issue in my local website.
Can you check your HikaMarket ACL and see if you don't have specific rights for "product / new" ?

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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  • Hikamarket Multivendor Hikashop Business
1 month 3 days ago #320021

Thank you for your reply Jerome but there is nothing you need to reproduce. This is how your DEMO site works.

I am giving screenshots to make our question more clear...



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1 month 3 days ago #320036

Hello,

Our demo website do not have the "shipping price" plugin enabled.
So I don't know from where your screenshots are coming from but it's not the official HikaShop demo website.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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  • Hikamarket Multivendor Hikashop Business
1 month 3 days ago #320053

Jerome thank you for your answer...

The above screenshots are from our website.

Now take a look at the screenshots from your DEMO website:

1. Logged in to your demo website went to the Vendor Control Panel and created a shipping method



2. After we have created a shipping method, we move to the products page to create a new product.


3. In the same page if we click on "Apply" the Shipping appears!


Now that we have screenshots of your DEMO site too, please tell us how we can set your component to show "Shipping Prices" without having to click on "Apply" first.

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1 month 3 days ago #320081

Hi,

Thank you for the details. We were able to reproduce the issue thanks to that and added a patch.
Please install this new version of the "shipping prices" plugin via the Joomla installer and it will then work properly. We'll include the patch on our end too for the next version of HikaShop.

File Attachment:

File Name: shippingma...ices.zip
File Size:11 KB

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Last edit: 1 month 3 days ago by nicolas.
The following user(s) said Thank You: liaskas

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  • Hikamarket Multivendor Hikashop Business
1 month 2 days ago #320113

Thank you for your kind help Nicolas!

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2 days 8 hours ago #321595

Hello again Nicolas

After some time we updated the plugin with the one you gave us here, but it does not seem to have any effect on our end. Still shipping prices are not visible in product creation page, till you click on Apply.

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1 day 6 hours ago #321659

Hi,

The shipping prices area will not appear for a new product. You need to save the product once and then you'll have it when you edit the product.
So what you're describing is normal.

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  • Hikamarket Multivendor Hikashop Business
1 day 6 hours ago #321661

Nicolas thank you but what you tell us now is completely different than what you have told us so far in this thread. You have sent us a plugin update that fixes this issue.

Also...
on your demo site, the shipping prices appears on product creation page without saving the product.

Waiting for your reply...

thank you.

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