Going to the Wrong PayPal Account

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  • Hikamarket Multivendor Hikashop Business
2 months 2 weeks ago #336807

-- HikaShop version -- : 4.4.4
-- HikaMarket version -- : 4.0.0
-- Joomla version -- : 3x
-- PHP version -- : 7.4.24
-- Browser(s) name and version -- : Chrome

I select a product on the frontend which is assigned to Vendor "SSCA National Treasurer". Instead of going to the PayPal Address for the HikaMarket vendor (This email address is being protected from spambots. You need JavaScript enabled to view it.) the user is taken to the HickaShop Email address of "This email address is being protected from spambots. You need JavaScript enabled to view it.".

I have spent hours trying to figure this out. If I provide credentials would you please look at it?

Thank you so much.


Bruce Dill

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2 months 2 weeks ago #336810

Hello,

Are you using the "Paypal Adaptive" payment plugin or are you using the HikaShop payment plugin ?

Does your configuration is set to limit the number of vendors in the customer cart ? And the setting "show only vendor payments" ?
These parts are also required if you want to force the payment to the vendor account and not your store account.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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  • Hikamarket Multivendor Hikashop Business
2 months 2 weeks ago #336816

We are using HikaShop payment plugin.

I do not know where to check the limit of the number of vendors in the customer cart. We only have 2 vendors in the HikaMarket.

I don't know what "show only vendor payments" or how to set it.

I sent credentials.

NOTE: We are going to use HikaShop and HikaMarket in a very limited way. Products will be sold one month each year and the site will be un-published. When the next year we change prices and publish the site.

1) We only have 2 vendors.
2) Each vendor only has about 25 products.
3) The initial inventory is set to "1".
4) When the 1 product is purchased it is no longer available.
5) We would like to limit the user to purchasing only one product at a time.

I hope this helps. I don't know where we would be without your help and you are deeply appreciated.

Bruce

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2 months 2 weeks ago #336837

Hello,

In the HikaMarket section of the forum, we can only provide support for HikaMarket.
For your HikaShop questions, best is to open a new thread in the HikaShop section of the forum.

Regarding your current set-up ; if you're using HikaShop paypal payment plugins, I would need to see more details about their configuration in order to be sure you have set-up the correct vendor assignation.
Regarding the "show only vendor payments", you can find more details in our documentation :
www.hikashop.com/support/documentation/1...onfig_market_general

I would highly recommend you to use the HikaMarket Paypal Adaptive payment plugin in "classical" mode.
That plugin can work like the HikaShop paypal payment plugin but will dynamically change the Paypal email if the customer cart only have products of one vendor.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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  • Hikamarket Multivendor Hikashop Business
2 months 1 week ago #337022

Thank you and please close this ticket

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