Vendor total in orders

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1 year 1 month ago #351771

-- HikaShop version -- : 4.7.2
-- HikaMarket version -- : 4.1.1
-- Joomla version -- : 4.3.1
-- PHP version -- : 8.0.28
-- Browser(s) name and version -- : Chrome

How can I cancel the vendor total ?



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1 year 1 month ago #351777

Hello,

Please elaborate your question.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
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1 year 1 month ago #351784

Good morning Jerome, sorry for the stupid question :(

I have sent you the screeshot of my configuration.

Why am I getting that value of -5.00 in Vendor Total?

That is the price the customer will pay for shipping

Thanks

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1 year 1 month ago #351805

Hello,

I don't know (and I can't) since I don't have access to your commission settings (your last screenshot is too small).

But I suppose that you're in "market mode : vendor paid directly" mode, without commission ; so the vendor should receive the money (but he is not) and at the end, he should pay back the store (you) for the shipping price which is not include in the vendor price.

If my hunch is good, you have to change your "market mode" setting accordingly to our documentation recommandation :
www.hikashop.com/support/documentation/1...ml#config_market_tax

Otherwise, please provide new screenshots of your settings, not a full one which will be resized to a too small version.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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1 year 1 month ago #351808

Is this setting asking the shipping price to the vendor?

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1 year 1 month ago #351813

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

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1 year 1 month ago #351830

Again, thanks for your assistance and patience :)

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