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Vendor total in orders

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3 years 4 months ago #351771 by gerryna09
-- HikaShop version -- : 4.7.2
-- HikaMarket version -- : 4.1.1
-- Joomla version -- : 4.3.1
-- PHP version -- : 8.0.28
-- Browser(s) name and version -- : Chrome

How can I cancel the vendor total ?



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3 years 4 months ago #351777 by Jerome
Replied by Jerome on topic Vendor total in orders
Hello,

Please elaborate your question.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

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3 years 4 months ago #351784 by gerryna09
Replied by gerryna09 on topic Vendor total in orders
Good morning Jerome, sorry for the stupid question :(

I have sent you the screeshot of my configuration.

Why am I getting that value of -5.00 in Vendor Total?

That is the price the customer will pay for shipping

Thanks

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3 years 4 months ago #351805 by Jerome
Replied by Jerome on topic Vendor total in orders
Hello,

I don't know (and I can't) since I don't have access to your commission settings (your last screenshot is too small).

But I suppose that you're in "market mode : vendor paid directly" mode, without commission ; so the vendor should receive the money (but he is not) and at the end, he should pay back the store (you) for the shipping price which is not include in the vendor price.

If my hunch is good, you have to change your "market mode" setting accordingly to our documentation recommandation :
www.hikashop.com/support/documentation/1...ml#config_market_tax

Otherwise, please provide new screenshots of your settings, not a full one which will be resized to a too small version.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

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3 years 4 months ago #351808 by gerryna09
Replied by gerryna09 on topic Vendor total in orders
Is this setting asking the shipping price to the vendor?

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3 years 4 months ago #351813 by Jerome
Replied by Jerome on topic Vendor total in orders

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

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3 years 4 months ago #351830 by gerryna09
Replied by gerryna09 on topic Vendor total in orders
Again, thanks for your assistance and patience :)

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