[Skip to main content](#vessel-content) # Vendors payment in the backend ## - **[marcmarc](/forum/user/1529-marcmarc "View marcmarc's Profile")** - [![marcmarc's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1529-marcmarc "View marcmarc's Profile") Topic Author - [ Offline](/forum/user/1529-marcmarc) Less More - Posts: 74 - Thank you received: 7 - - 1 year 9 months ago [\#365198](#365198) by [marcmarc](/forum/user/1529-marcmarc "View marcmarc's Profile") *[Vendors payment in the backend](/forum/23-market-how-to/909019-vendors-payment-in-the-backend#365198 "-- HikaShop version -- : 5.1.2 -- HikaMarket version -- : 5.0.0 -- Joomla version -- : 8.2.3 -- PHP version -- : 8.2.26 Hello, I installed HikaMarket and I'm having trouble with some things. My use case is pretty simple: 1. I don't want to use any front-end access/settings/etc. 2. I need 2 different vendors. They are set once and for all (always the same): vendor1 and vendor2 Basically, the products (concert tickets in my case) are sold by either vendor 3. When a product is created, I attach it to vendor1 or vendor2 4. The payment system is sogecommerce, everything is paid to the store. I want to be able to easily know what is due to vendor1 or vendor2 5. There are no shared fees or anything shared: each vendor will receive 100% of the sale that belongs to them So far: 1. I've created vendor1 and vendor2 2. I've attached product1 to vendor1 and product2 to vendor2 3. I've "bought" some product1 and product2, all seems to work as usual, with mixed carts (product1 & product2) or single product in cart 4. In the backend if I go to HikaMarket > Vendeurs: I see my 2 vendors 5. I select vendor1 and click on the "Rapports" button: I see the right number of orders with the right amount due for each order but not the resulting amount (see attachment1) 6. If I go back to HikaMarket > Vendeurs and I click on the "Payer" button: The result is "Pas de commande" (see attachment2) What's the issue?")* was created by *[marcmarc](/forum/user/1529-marcmarc "View marcmarc's Profile")* -- HikaShop version -- : 5.1.2 -- HikaMarket version -- : 5.0.0 -- Joomla version -- : 8.2.3 -- PHP version -- : 8.2.26 Hello, I installed HikaMarket and I'm having trouble with some things. My use case is pretty simple: 1. I don't want to use any front-end access/settings/etc. 2. I need 2 different vendors. They are set once and for all (always the same): vendor1 and vendor2 Basically, the products (concert tickets in my case) are sold by either vendor 3. When a product is created, I attach it to vendor1 or vendor2 4. The payment system is sogecommerce, everything is paid to the store. I want to be able to easily know what is due to vendor1 or vendor2 5. There are no shared fees or anything shared: each vendor will receive 100% of the sale that belongs to them So far: 1. I've created vendor1 and vendor2 2. I've attached product1 to vendor1 and product2 to vendor2 3. I've "bought" some product1 and product2, all seems to work as usual, with mixed carts (product1 & product2) or single product in cart 4. In the backend if I go to HikaMarket > Vendeurs: I see my 2 vendors 5. I select vendor1 and click on the "Rapports" button: I see the right number of orders with the right amount due for each order but not the resulting amount (see attachment1) 6. If I go back to HikaMarket > Vendeurs and I click on the "Payer" button: The result is "Pas de commande" (see attachment2) What's the issue? - [ ![attachment2.png](/forum/attachment/60126) ](/forum/attachment/60126 "attachment2.png") [ ](/forum/attachment/60126?download=1 "attachment2.png") - [ ![attachment1.png](/forum/attachment/60127) ](/forum/attachment/60127 "attachment1.png") [ ](/forum/attachment/60127?download=1 "attachment1.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzIzLW1hcmtldC1ob3ctdG8vOTA5MDE5LXZlbmRvcnMtcGF5bWVudC1pbi10aGUtYmFja2VuZD90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 1 year 9 months ago [\#365209](#365209) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Vendors payment in the backend](/forum/23-market-how-to/909019-vendors-payment-in-the-backend#365209 "-- HikaShop version -- : 5.1.2 -- HikaMarket version -- : 5.0.0 -- Joomla version -- : 8.2.3 -- PHP version -- : 8.2.26 Hello, I installed HikaMarket and I'm having trouble with some things. My use case is pretty simple: 1. I don't want to use any front-end access/settings/etc. 2. I need 2 different vendors. They are set once and for all (always the same): vendor1 and vendor2 Basically, the products (concert tickets in my case) are sold by either vendor 3. When a product is created, I attach it to vendor1 or vendor2 4. The payment system is sogecommerce, everything is paid to the store. I want to be able to easily know what is due to vendor1 or vendor2 5. There are no shared fees or anything shared: each vendor will receive 100% of the sale that belongs to them So far: 1. I've created vendor1 and vendor2 2. I've attached product1 to vendor1 and product2 to vendor2 3. I've "bought" some product1 and product2, all seems to work as usual, with mixed carts (product1 & product2) or single product in cart 4. In the backend if I go to HikaMarket > Vendeurs: I see my 2 vendors 5. I select vendor1 and click on the "Rapports" button: I see the right number of orders with the right amount due for each order but not the resulting amount (see attachment1) 6. If I go back to HikaMarket > Vendeurs and I click on the "Payer" button: The result is "Pas de commande" (see attachment2) What's the issue?")* Hello, You need to configure some fees for your vendors. If there is nothing to pay to your vendors, it means that there is no fees and your vendors didn't "earn" anything from the sales. But we can see in the report that they are 3 orders assigned to the vendor. If you look at the details you'll see that the vendor total is "0.00". We need more details regarding that part of your HikaMarket settings : [ www.hikashop.com/support/documentation/1...ml#config\_market\_tax](https://www.hikashop.com/support/documentation/143-hikamarket-configuration.html#config_market_tax) Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzIzLW1hcmtldC1ob3ctdG8vOTA5MDE5LXZlbmRvcnMtcGF5bWVudC1pbi10aGUtYmFja2VuZD90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[marcmarc](/forum/user/1529-marcmarc "View marcmarc's Profile")** - [![marcmarc's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1529-marcmarc "View marcmarc's Profile") Topic Author - [ Offline](/forum/user/1529-marcmarc) Less More - Posts: 74 - Thank you received: 7 - - 1 year 9 months ago - 1 year 9 months ago [\#365213](#365213) by [marcmarc](/forum/user/1529-marcmarc "View marcmarc's Profile") Replied by *[marcmarc](/forum/user/1529-marcmarc "View marcmarc's Profile")* on topic *[Vendors payment in the backend](/forum/23-market-how-to/909019-vendors-payment-in-the-backend#365213 "-- HikaShop version -- : 5.1.2 -- HikaMarket version -- : 5.0.0 -- Joomla version -- : 8.2.3 -- PHP version -- : 8.2.26 Hello, I installed HikaMarket and I'm having trouble with some things. My use case is pretty simple: 1. I don't want to use any front-end access/settings/etc. 2. I need 2 different vendors. They are set once and for all (always the same): vendor1 and vendor2 Basically, the products (concert tickets in my case) are sold by either vendor 3. When a product is created, I attach it to vendor1 or vendor2 4. The payment system is sogecommerce, everything is paid to the store. I want to be able to easily know what is due to vendor1 or vendor2 5. There are no shared fees or anything shared: each vendor will receive 100% of the sale that belongs to them So far: 1. I've created vendor1 and vendor2 2. I've attached product1 to vendor1 and product2 to vendor2 3. I've "bought" some product1 and product2, all seems to work as usual, with mixed carts (product1 & product2) or single product in cart 4. In the backend if I go to HikaMarket > Vendeurs: I see my 2 vendors 5. I select vendor1 and click on the "Rapports" button: I see the right number of orders with the right amount due for each order but not the resulting amount (see attachment1) 6. If I go back to HikaMarket > Vendeurs and I click on the "Payer" button: The result is "Pas de commande" (see attachment2) What's the issue?")* Hello, Thanks for your answer. I was aware of this part of the documentation, especially this : > HikaMarket will start to look at the fee configuration in the product itself, then in the vendor and finally in the global configuration. There is nothing set, regarding the fees, in the products or the vendors. So all is in the global config. But maybe I've misunderstood something? Here my the market tab in attachment. For the fee part I've tried "commandes" et "produits" with the same result Regards - [ ![1-market-tab.png](/forum/attachment/60129) ](/forum/attachment/60129 "1-market-tab.png") [ ](/forum/attachment/60129?download=1 "1-market-tab.png") - [ ![2-market-tab.png](/forum/attachment/60130) ](/forum/attachment/60130 "2-market-tab.png") [ ](/forum/attachment/60130?download=1 "2-market-tab.png") - [ ![3-market-tab.png](/forum/attachment/60131) ](/forum/attachment/60131 "3-market-tab.png") [ ](/forum/attachment/60131?download=1 "3-market-tab.png") - [ ![4-market-tab.png](/forum/attachment/60132) ](/forum/attachment/60132 "4-market-tab.png") [ ](/forum/attachment/60132?download=1 "4-market-tab.png") Last edit: 1 year 9 months ago by [marcmarc](/forum/user/1529-marcmarc "View marcmarc's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzIzLW1hcmtldC1ob3ctdG8vOTA5MDE5LXZlbmRvcnMtcGF5bWVudC1pbi10aGUtYmFja2VuZD90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 1 year 9 months ago [\#365217](#365217) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Vendors payment in the backend](/forum/23-market-how-to/909019-vendors-payment-in-the-backend#365217 "-- HikaShop version -- : 5.1.2 -- HikaMarket version -- : 5.0.0 -- Joomla version -- : 8.2.3 -- PHP version -- : 8.2.26 Hello, I installed HikaMarket and I'm having trouble with some things. My use case is pretty simple: 1. I don't want to use any front-end access/settings/etc. 2. I need 2 different vendors. They are set once and for all (always the same): vendor1 and vendor2 Basically, the products (concert tickets in my case) are sold by either vendor 3. When a product is created, I attach it to vendor1 or vendor2 4. The payment system is sogecommerce, everything is paid to the store. I want to be able to easily know what is due to vendor1 or vendor2 5. There are no shared fees or anything shared: each vendor will receive 100% of the sale that belongs to them So far: 1. I've created vendor1 and vendor2 2. I've attached product1 to vendor1 and product2 to vendor2 3. I've "bought" some product1 and product2, all seems to work as usual, with mixed carts (product1 & product2) or single product in cart 4. In the backend if I go to HikaMarket > Vendeurs: I see my 2 vendors 5. I select vendor1 and click on the "Rapports" button: I see the right number of orders with the right amount due for each order but not the resulting amount (see attachment1) 6. If I go back to HikaMarket > Vendeurs and I click on the "Payer" button: The result is "Pas de commande" (see attachment2) What's the issue?")* Hello, A 100% on Global fee means that your store will earn 100% of the price. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzIzLW1hcmtldC1ob3ctdG8vOTA5MDE5LXZlbmRvcnMtcGF5bWVudC1pbi10aGUtYmFja2VuZD90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[marcmarc](/forum/user/1529-marcmarc "View marcmarc's Profile")** - [![marcmarc's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1529-marcmarc "View marcmarc's Profile") Topic Author - [ Offline](/forum/user/1529-marcmarc) Less More - Posts: 74 - Thank you received: 7 - - 1 year 9 months ago [\#365229](#365229) by [marcmarc](/forum/user/1529-marcmarc "View marcmarc's Profile") Replied by *[marcmarc](/forum/user/1529-marcmarc "View marcmarc's Profile")* on topic *[Vendors payment in the backend](/forum/23-market-how-to/909019-vendors-payment-in-the-backend#365229 "-- HikaShop version -- : 5.1.2 -- HikaMarket version -- : 5.0.0 -- Joomla version -- : 8.2.3 -- PHP version -- : 8.2.26 Hello, I installed HikaMarket and I'm having trouble with some things. My use case is pretty simple: 1. I don't want to use any front-end access/settings/etc. 2. I need 2 different vendors. They are set once and for all (always the same): vendor1 and vendor2 Basically, the products (concert tickets in my case) are sold by either vendor 3. When a product is created, I attach it to vendor1 or vendor2 4. The payment system is sogecommerce, everything is paid to the store. I want to be able to easily know what is due to vendor1 or vendor2 5. There are no shared fees or anything shared: each vendor will receive 100% of the sale that belongs to them So far: 1. I've created vendor1 and vendor2 2. I've attached product1 to vendor1 and product2 to vendor2 3. I've "bought" some product1 and product2, all seems to work as usual, with mixed carts (product1 & product2) or single product in cart 4. In the backend if I go to HikaMarket > Vendeurs: I see my 2 vendors 5. I select vendor1 and click on the "Rapports" button: I see the right number of orders with the right amount due for each order but not the resulting amount (see attachment1) 6. If I go back to HikaMarket > Vendeurs and I click on the "Payer" button: The result is "Pas de commande" (see attachment2) What's the issue?")* Hello, ok but what should be the right settings? 0% doesn't work I have tried every possible combination that makes sense and it is the same result: orders are successfully assigned to the correct vendors but the amount due is still 0 Thanks Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzIzLW1hcmtldC1ob3ctdG8vOTA5MDE5LXZlbmRvcnMtcGF5bWVudC1pbi10aGUtYmFja2VuZD90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 1 year 9 months ago [\#365242](#365242) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Vendors payment in the backend](/forum/23-market-how-to/909019-vendors-payment-in-the-backend#365242 "-- HikaShop version -- : 5.1.2 -- HikaMarket version -- : 5.0.0 -- Joomla version -- : 8.2.3 -- PHP version -- : 8.2.26 Hello, I installed HikaMarket and I'm having trouble with some things. My use case is pretty simple: 1. I don't want to use any front-end access/settings/etc. 2. I need 2 different vendors. They are set once and for all (always the same): vendor1 and vendor2 Basically, the products (concert tickets in my case) are sold by either vendor 3. When a product is created, I attach it to vendor1 or vendor2 4. The payment system is sogecommerce, everything is paid to the store. I want to be able to easily know what is due to vendor1 or vendor2 5. There are no shared fees or anything shared: each vendor will receive 100% of the sale that belongs to them So far: 1. I've created vendor1 and vendor2 2. I've attached product1 to vendor1 and product2 to vendor2 3. I've "bought" some product1 and product2, all seems to work as usual, with mixed carts (product1 & product2) or single product in cart 4. In the backend if I go to HikaMarket > Vendeurs: I see my 2 vendors 5. I select vendor1 and click on the "Rapports" button: I see the right number of orders with the right amount due for each order but not the resulting amount (see attachment1) 6. If I go back to HikaMarket > Vendeurs and I click on the "Payer" button: The result is "Pas de commande" (see attachment2) What's the issue?")* Hello, "0%" is the right configuration for your need. Afterwards, I don't know what test you're performing ; so it's difficult for me to tell you what is wrong. Please change the setting, perform a new test order and provide the details of the HikaShop order in the backend. With the order product listing and other HikaShop order related stuff, HikaMarket also adds its content and we can see how the vendor total is processed. Kind regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. 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