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No Stock vs. Limit Reached

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13 years 8 months ago #86406 by jerrico
The product listed below is working as expected. When you click on Medium size, it shows the text "No Stock" below.

www.allthingssassyboutique.com/index.php...quoise-sweater-tunic

The product listed below is set up the same as far as I can tell, but when you click on small size - the text indicating there is no stock does not appear. Instead, if a customer clicks to add this product to the cart, it takes them back to the category page and says

Limit reached. You can't add the product:
The cart is empty

www.allthingssassyboutique.com/index.php...tem/product/cid-1971

Do you know why they might be causing #2 to not act the same as #1?

Please advise...

Thanks in advance.

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13 years 8 months ago #86429 by Xavier
Replied by Xavier on topic No Stock vs. Limit Reached
Are you sure that the #2 stock is set to 0 ?
Is the medium variant published ?

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13 years 8 months ago #86453 by jerrico
Replied by jerrico on topic No Stock vs. Limit Reached
Yes - quantity is set to 0.
I believe medium variant is published - as would we see it from the front end...

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13 years 8 months ago #86495 by Xavier
Replied by Xavier on topic No Stock vs. Limit Reached
Can you give us screenshots of your #2 parameters and of its variants ?

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13 years 8 months ago #86557 by jerrico
Replied by jerrico on topic No Stock vs. Limit Reached
Here are the screen shots your requested...

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13 years 8 months ago #86689 by nicolas
Replied by nicolas on topic No Stock vs. Limit Reached
Can you please try to update to the latest version ? Maybe it's something which has already been fixed since then.

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13 years 8 months ago #86759 by Xavier
Replied by Xavier on topic No Stock vs. Limit Reached
How do you have set the menu or module to arrive to this link:
www.allthingssassyboutique.com/index.php...tem/product/cid-1971 ?

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13 years 8 months ago #86786 by jerrico
Replied by jerrico on topic No Stock vs. Limit Reached
The menu link to tops is a category listing.
The menu link to sale items is a product listing. This is the problem one.

So - that is a difference, but I don't understand why that would make a difference.

Do we need to make them all category listings?

Thanks for you help in advance.

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13 years 8 months ago #86867 by Xavier
Replied by Xavier on topic No Stock vs. Limit Reached
Have you tried to update to the latest version from our website as Nicolas said ?

Because you shouldn't have a link like ".../cid-1971" but it should be like ".../1971-Black-Belted-Tunic".

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13 years 8 months ago #87034 by jerrico
Replied by jerrico on topic No Stock vs. Limit Reached
Can you confirm that by upgrading from 1.6 to 2.0 (all on a joomla 2.5 site) - will it strip out existing information or items?

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13 years 8 months ago #87126 by Xavier
Replied by Xavier on topic No Stock vs. Limit Reached
You will not loose any data. If you have edited views in HikaShop > Display > Views and not directly via FTP in the Hikashop folder, so it's ok.

Don't forget to make a backup before, we never know.

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