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No Stock vs. Limit Reached
13 years 8 months ago #86406
by jerrico
No Stock vs. Limit Reached was created by jerrico
The product listed below is working as expected. When you click on Medium size, it shows the text "No Stock" below.
www.allthingssassyboutique.com/index.php...quoise-sweater-tunic
The product listed below is set up the same as far as I can tell, but when you click on small size - the text indicating there is no stock does not appear. Instead, if a customer clicks to add this product to the cart, it takes them back to the category page and says
Limit reached. You can't add the product:
The cart is empty
www.allthingssassyboutique.com/index.php...tem/product/cid-1971
Do you know why they might be causing #2 to not act the same as #1?
Please advise...
Thanks in advance.
www.allthingssassyboutique.com/index.php...quoise-sweater-tunic
The product listed below is set up the same as far as I can tell, but when you click on small size - the text indicating there is no stock does not appear. Instead, if a customer clicks to add this product to the cart, it takes them back to the category page and says
Limit reached. You can't add the product:
The cart is empty
www.allthingssassyboutique.com/index.php...tem/product/cid-1971
Do you know why they might be causing #2 to not act the same as #1?
Please advise...
Thanks in advance.
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13 years 8 months ago #86429
by Xavier
Replied by Xavier on topic No Stock vs. Limit Reached
Are you sure that the #2 stock is set to 0 ?
Is the medium variant published ?
Is the medium variant published ?
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13 years 8 months ago #86453
by jerrico
Replied by jerrico on topic No Stock vs. Limit Reached
Yes - quantity is set to 0.
I believe medium variant is published - as would we see it from the front end...
I believe medium variant is published - as would we see it from the front end...
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13 years 8 months ago #86495
by Xavier
Replied by Xavier on topic No Stock vs. Limit Reached
Can you give us screenshots of your #2 parameters and of its variants ?
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13 years 8 months ago #86557
by jerrico
Replied by jerrico on topic No Stock vs. Limit Reached
Here are the screen shots your requested...
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13 years 8 months ago #86689
by nicolas
Replied by nicolas on topic No Stock vs. Limit Reached
Can you please try to update to the latest version ? Maybe it's something which has already been fixed since then.
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13 years 8 months ago #86759
by Xavier
Replied by Xavier on topic No Stock vs. Limit Reached
How do you have set the menu or module to arrive to this link:
www.allthingssassyboutique.com/index.php...tem/product/cid-1971 ?
www.allthingssassyboutique.com/index.php...tem/product/cid-1971 ?
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13 years 8 months ago #86786
by jerrico
Replied by jerrico on topic No Stock vs. Limit Reached
The menu link to tops is a category listing.
The menu link to sale items is a product listing. This is the problem one.
So - that is a difference, but I don't understand why that would make a difference.
Do we need to make them all category listings?
Thanks for you help in advance.
The menu link to sale items is a product listing. This is the problem one.
So - that is a difference, but I don't understand why that would make a difference.
Do we need to make them all category listings?
Thanks for you help in advance.
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13 years 8 months ago #86867
by Xavier
Replied by Xavier on topic No Stock vs. Limit Reached
Have you tried to update to the latest version from our website as Nicolas said ?
Because you shouldn't have a link like ".../cid-1971" but it should be like ".../1971-Black-Belted-Tunic".
Because you shouldn't have a link like ".../cid-1971" but it should be like ".../1971-Black-Belted-Tunic".
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13 years 8 months ago #87034
by jerrico
Replied by jerrico on topic No Stock vs. Limit Reached
Can you confirm that by upgrading from 1.6 to 2.0 (all on a joomla 2.5 site) - will it strip out existing information or items?
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13 years 8 months ago #87126
by Xavier
Replied by Xavier on topic No Stock vs. Limit Reached
You will not loose any data. If you have edited views in HikaShop > Display > Views and not directly via FTP in the Hikashop folder, so it's ok.
Don't forget to make a backup before, we never know.
Don't forget to make a backup before, we never know.
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