[Skip to main content](#vessel-content) # Login missing create account? ## - **[undermanager](/forum/user/25200-undermanager "View undermanager's Profile")** - [![undermanager's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/25200-undermanager "View undermanager's Profile") Topic Author - [ Offline](/forum/user/25200-undermanager) Less More - Posts: 6 - Thank you received: 1 - - 13 years 2 months ago [\#117082](#117082) by [undermanager](/forum/user/25200-undermanager "View undermanager's Profile") *[Login missing create account?](/forum/25-install-update/860632-login-missing-create-account#117082 "-- url of the page with the problem -- : www.theteacher.info/index.php/hikashop-m...ies-listing/checkout -- HikaShop version -- : latest -- Joomla version -- : 2.5 -- PHP version -- : don't know -- Browser(s) name and version -- : firefox When a user tries to buy something, the login section does not have an option for creating an account and I can't figure out why. I have been to user manager - options and ensured that the box allowing user registration is ticked. Any ideas, please?")* was created by *[undermanager](/forum/user/25200-undermanager "View undermanager's Profile")* -- url of the page with the problem -- : [ www.theteacher.info/index.php/hikashop-m...ies-listing/checkout](http://www.theteacher.info/index.php/hikashop-menu-for-categories-listing/checkout) -- HikaShop version -- : latest -- Joomla version -- : 2.5 -- PHP version -- : don't know -- Browser(s) name and version -- : firefox When a user tries to buy something, the login section does not have an option for creating an account and I can't figure out why. I have been to user manager - options and ensured that the box allowing user registration is ticked. Any ideas, please? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2MDYzMi1sb2dpbi1taXNzaW5nLWNyZWF0ZS1hY2NvdW50P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86309 - Thank you received: 14273 - - 13 years 2 months ago [\#117106](#117106) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Login missing create account?](/forum/25-install-update/860632-login-missing-create-account#117106 "-- url of the page with the problem -- : www.theteacher.info/index.php/hikashop-m...ies-listing/checkout -- HikaShop version -- : latest -- Joomla version -- : 2.5 -- PHP version -- : don't know -- Browser(s) name and version -- : firefox When a user tries to buy something, the login section does not have an option for creating an account and I can't figure out why. I have been to user manager - options and ensured that the box allowing user registration is ticked. Any ideas, please?")* I can see the registration area on your checkout: [ ![h948b0ad.png](/forum/attachment/11533) ](/forum/attachment/11533 "h948b0ad.png") - [ ![h948b0ad.png](/forum/attachment/11533) ](/forum/attachment/11533 "h948b0ad.png") [ ](/forum/attachment/11533?download=1 "h948b0ad.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2MDYzMi1sb2dpbi1taXNzaW5nLWNyZWF0ZS1hY2NvdW50P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[RicharW](/forum/user/28328-richarw "View RicharW's Profile")** - [![RicharW's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/28328-richarw "View RicharW's Profile") - [ Offline](/forum/user/28328-richarw) Less More - Posts: 8 - Thank you received: 0 - - 13 years 3 weeks ago [\#126756](#126756) by [RicharW](/forum/user/28328-richarw "View RicharW's Profile") Replied by *[RicharW](/forum/user/28328-richarw "View RicharW's Profile")* on topic *[Login missing create account?](/forum/25-install-update/860632-login-missing-create-account#126756 "-- url of the page with the problem -- : www.theteacher.info/index.php/hikashop-m...ies-listing/checkout -- HikaShop version -- : latest -- Joomla version -- : 2.5 -- PHP version -- : don't know -- Browser(s) name and version -- : firefox When a user tries to buy something, the login section does not have an option for creating an account and I can't figure out why. I have been to user manager - options and ensured that the box allowing user registration is ticked. Any ideas, please?")* Hi, I have the same issue, when moving to checkout, I only have the option to logon, but new customers cannot create account (register) Hika Version 2.2.2 Richard Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2MDYzMi1sb2dpbi1taXNzaW5nLWNyZWF0ZS1hY2NvdW50P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Away](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 3 weeks ago [\#126760](#126760) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Login missing create account?](/forum/25-install-update/860632-login-missing-create-account#126760 "-- url of the page with the problem -- : www.theteacher.info/index.php/hikashop-m...ies-listing/checkout -- HikaShop version -- : latest -- Joomla version -- : 2.5 -- PHP version -- : don't know -- Browser(s) name and version -- : firefox When a user tries to buy something, the login section does not have an option for creating an account and I can't figure out why. I have been to user manager - options and ensured that the box allowing user registration is ticked. Any ideas, please?")* Hi, We had a little problem in the 2.2.2 release but we made some hot fixes end of last week. Please redownload HikaShop 2.2.2 to fix the problem. The created HikaShop account without username should be delete too (if you want to recreate them correctly). Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2MDYzMi1sb2dpbi1taXNzaW5nLWNyZWF0ZS1hY2NvdW50P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[RicharW](/forum/user/28328-richarw "View RicharW's Profile")** - [![RicharW's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/28328-richarw "View RicharW's Profile") - [ Offline](/forum/user/28328-richarw) Less More - Posts: 8 - Thank you received: 0 - - 13 years 3 weeks ago [\#126768](#126768) by [RicharW](/forum/user/28328-richarw "View RicharW's Profile") Replied by *[RicharW](/forum/user/28328-richarw "View RicharW's Profile")* on topic *[Login missing create account?](/forum/25-install-update/860632-login-missing-create-account#126768 "-- url of the page with the problem -- : www.theteacher.info/index.php/hikashop-m...ies-listing/checkout -- HikaShop version -- : latest -- Joomla version -- : 2.5 -- PHP version -- : don't know -- Browser(s) name and version -- : firefox When a user tries to buy something, the login section does not have an option for creating an account and I can't figure out why. I have been to user manager - options and ensured that the box allowing user registration is ticked. Any ideas, please?")* Hi Jerome, Thanks for the reply, I just updated to the most recent version (I use Hikashop starter) but no change. [ ![h165c08a.PNG](/forum/attachment/12713) ](/forum/attachment/12713 "h165c08a.PNG") Regards, Richard - [ ![h165c08a.PNG](/forum/attachment/12713) ](/forum/attachment/12713 "h165c08a.PNG") [ ](/forum/attachment/12713?download=1 "h165c08a.PNG") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2MDYzMi1sb2dpbi1taXNzaW5nLWNyZWF0ZS1hY2NvdW50P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[RicharW](/forum/user/28328-richarw "View RicharW's Profile")** - [![RicharW's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/28328-richarw "View RicharW's Profile") - [ Offline](/forum/user/28328-richarw) Less More - Posts: 8 - Thank you received: 0 - - 13 years 3 weeks ago - 13 years 3 weeks ago [\#126783](#126783) by [RicharW](/forum/user/28328-richarw "View RicharW's Profile") Replied by *[RicharW](/forum/user/28328-richarw "View RicharW's Profile")* on topic *[Login missing create account?](/forum/25-install-update/860632-login-missing-create-account#126783 "-- url of the page with the problem -- : www.theteacher.info/index.php/hikashop-m...ies-listing/checkout -- HikaShop version -- : latest -- Joomla version -- : 2.5 -- PHP version -- : don't know -- Browser(s) name and version -- : firefox When a user tries to buy something, the login section does not have an option for creating an account and I can't figure out why. I have been to user manager - options and ensured that the box allowing user registration is ticked. Any ideas, please?")* [ ![hccf004d.PNG](/forum/attachment/12715) ](/forum/attachment/12715 "hccf004d.PNG") I noticed the same behavior on your demo shop, although it states 'Logon or create new account', there is no registration form available. - [ ![hccf004d.PNG](/forum/attachment/12715) ](/forum/attachment/12715 "hccf004d.PNG") [ ](/forum/attachment/12715?download=1 "hccf004d.PNG") Last edit: 13 years 3 weeks ago by [RicharW](/forum/user/28328-richarw "View RicharW's Profile"). Reason: Added screenshot Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2MDYzMi1sb2dpbi1taXNzaW5nLWNyZWF0ZS1hY2NvdW50P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Away](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 3 weeks ago [\#126810](#126810) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Login missing create account?](/forum/25-install-update/860632-login-missing-create-account#126810 "-- url of the page with the problem -- : www.theteacher.info/index.php/hikashop-m...ies-listing/checkout -- HikaShop version -- : latest -- Joomla version -- : 2.5 -- PHP version -- : don't know -- Browser(s) name and version -- : firefox When a user tries to buy something, the login section does not have an option for creating an account and I can't figure out why. I have been to user manager - options and ensured that the box allowing user registration is ticked. Any ideas, please?")* Hi, I have just update the HikaShop 2.2.2 package with fixes for the login/registration. I am currently updating the demo website with the latest package. You can redownload HikaShop 2.2.2 to fix the problem. Sorry for the inconvenient. --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2MDYzMi1sb2dpbi1taXNzaW5nLWNyZWF0ZS1hY2NvdW50P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[RicharW](/forum/user/28328-richarw "View RicharW's Profile")** - [![RicharW's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/28328-richarw "View RicharW's Profile") - [ Offline](/forum/user/28328-richarw) Less More - Posts: 8 - Thank you received: 0 - - 13 years 3 weeks ago [\#126844](#126844) by [RicharW](/forum/user/28328-richarw "View RicharW's Profile") Replied by *[RicharW](/forum/user/28328-richarw "View RicharW's Profile")* on topic *[Login missing create account?](/forum/25-install-update/860632-login-missing-create-account#126844 "-- url of the page with the problem -- : www.theteacher.info/index.php/hikashop-m...ies-listing/checkout -- HikaShop version -- : latest -- Joomla version -- : 2.5 -- PHP version -- : don't know -- Browser(s) name and version -- : firefox When a user tries to buy something, the login section does not have an option for creating an account and I can't figure out why. I have been to user manager - options and ensured that the box allowing user registration is ticked. Any ideas, please?")* Thanks for the quick fix Jerome, that part is working now. I did notice that when a user clicks on the account activation link in the email, the account get's activated correctly but get's a notification 'your shopping cart is empty'. Is that expected behavior? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2MDYzMi1sb2dpbi1taXNzaW5nLWNyZWF0ZS1hY2NvdW50P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Away](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 3 weeks ago [\#126876](#126876) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Login missing create account?](/forum/25-install-update/860632-login-missing-create-account#126876 "-- url of the page with the problem -- : www.theteacher.info/index.php/hikashop-m...ies-listing/checkout -- HikaShop version -- : latest -- Joomla version -- : 2.5 -- PHP version -- : don't know -- Browser(s) name and version -- : firefox When a user tries to buy something, the login section does not have an option for creating an account and I can't figure out why. I have been to user manager - options and ensured that the box allowing user registration is ticked. Any ideas, please?")* Hi, The cart is stored in the browser session. If another browser is used for the activation link it's logical that the cart will be empty. If the domain name is different (like [ www.mywebsite.com](http://www.mywebsite.com) and mywebsite.com) and Joomla is not configured to create a shared cookie, it could explain the problem too. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2MDYzMi1sb2dpbi1taXNzaW5nLWNyZWF0ZS1hY2NvdW50P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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