[Skip to main content](#vessel-content) # Shipping method cant be selected anymore ## - **[alexxmm](/forum/user/9685-alexxmm "View alexxmm's Profile")** - [![alexxmm's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/9685-alexxmm "View alexxmm's Profile") Topic Author - [ Offline](/forum/user/9685-alexxmm) Less More - Posts: 22 - Thank you received: 1 - - 13 years 1 month ago [\#121591](#121591) by [alexxmm](/forum/user/9685-alexxmm "View alexxmm's Profile") *[Shipping method cant be selected anymore](/forum/25-install-update/861627-shipping-method-cant-be-selected-anymore#121591 "We updated our Hikashop version last week. It worked well until this morning when we received messages that it is not possible to complete the order. When we checked the order process by ourselves we...")* was created by *[alexxmm](/forum/user/9685-alexxmm "View alexxmm's Profile")* We updated our Hikashop version last week. It worked well until this morning when we received messages that it is not possible to complete the order. When we checked the order process by ourselves we found out that it is not possible to select the shipping method anymore. After selecting the payment method the system goes back to the address instead of moving forward to the shipping. Are there any problems with the system or does anybody have the same issue? Thanks for your help, Alex Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2MTYyNy1zaGlwcGluZy1tZXRob2QtY2FudC1iZS1zZWxlY3RlZC1hbnltb3JlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 1 month ago [\#121595](#121595) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Shipping method cant be selected anymore](/forum/25-install-update/861627-shipping-method-cant-be-selected-anymore#121595 "We updated our Hikashop version last week. It worked well until this morning when we received messages that it is not possible to complete the order. When we checked the order process by ourselves we...")* Hi, Is it possible to have a link to your HikaShop store in order to check it directly ? Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2MTYyNy1zaGlwcGluZy1tZXRob2QtY2FudC1iZS1zZWxlY3RlZC1hbnltb3JlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[alexxmm](/forum/user/9685-alexxmm "View alexxmm's Profile")** - [![alexxmm's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/9685-alexxmm "View alexxmm's Profile") Topic Author - [ Offline](/forum/user/9685-alexxmm) Less More - Posts: 22 - Thank you received: 1 - - 13 years 1 month ago [\#121599](#121599) by [alexxmm](/forum/user/9685-alexxmm "View alexxmm's Profile") Replied by *[alexxmm](/forum/user/9685-alexxmm "View alexxmm's Profile")* on topic *[Shipping method cant be selected anymore](/forum/25-install-update/861627-shipping-method-cant-be-selected-anymore#121599 "We updated our Hikashop version last week. It worked well until this morning when we received messages that it is not possible to complete the order. When we checked the order process by ourselves we...")* [ www.printsonalities.de](http://www.printsonalities.de) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2MTYyNy1zaGlwcGluZy1tZXRob2QtY2FudC1iZS1zZWxlY3RlZC1hbnltb3JlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 13 years 1 month ago [\#121610](#121610) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Shipping method cant be selected anymore](/forum/25-install-update/861627-shipping-method-cant-be-selected-anymore#121610 "We updated our Hikashop version last week. It worked well until this morning when we received messages that it is not possible to complete the order. When we checked the order process by ourselves we...")* Hi, 1. Did you done some modifications through the "shipping" file of the "checkout" view of your front-end template via "*Hikashop->Display->Views*" ? 2. Can you download the last version of Hikashop through our website and install it again ? Thank you ![:)](/media/kunena/emoticons/8.png ":)"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2MTYyNy1zaGlwcGluZy1tZXRob2QtY2FudC1iZS1zZWxlY3RlZC1hbnltb3JlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[alexxmm](/forum/user/9685-alexxmm "View alexxmm's Profile")** - [![alexxmm's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/9685-alexxmm "View alexxmm's Profile") Topic Author - [ Offline](/forum/user/9685-alexxmm) Less More - Posts: 22 - Thank you received: 1 - - 13 years 1 month ago [\#121628](#121628) by [alexxmm](/forum/user/9685-alexxmm "View alexxmm's Profile") Replied by *[alexxmm](/forum/user/9685-alexxmm "View alexxmm's Profile")* on topic *[Shipping method cant be selected anymore](/forum/25-install-update/861627-shipping-method-cant-be-selected-anymore#121628 "We updated our Hikashop version last week. It worked well until this morning when we received messages that it is not possible to complete the order. When we checked the order process by ourselves we...")* No we didnt do any modifications it worked quite good until this morning. We will try to reinstall the latest version of hikashop. But you were able to do some orders. How did you do it? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2MTYyNy1zaGlwcGluZy1tZXRob2QtY2FudC1iZS1zZWxlY3RlZC1hbnltb3JlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 13 years 1 month ago [\#121659](#121659) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Shipping method cant be selected anymore](/forum/25-install-update/861627-shipping-method-cant-be-selected-anymore#121659 "We updated our Hikashop version last week. It worked well until this morning when we received messages that it is not possible to complete the order. When we checked the order process by ourselves we...")* I've done it by checking the terms and conditions before selecting the shipping method ![:)](/media/kunena/emoticons/8.png ":)"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2MTYyNy1zaGlwcGluZy1tZXRob2QtY2FudC1iZS1zZWxlY3RlZC1hbnltb3JlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop- Install & Update- Product & Category Display- Content Creation- Sales and Orders- - Orders management- - Reports & Statistics- Customers- Checkout- Payment Methods- Shipping Methods- Import & Export (CSV, XLS…)- Specific Features- - Affilation- - Taxes- - Wishlist- - Vote- - Carousel & Slider- - Mass Actions- - Filters & Search- - Discount & Coupon- - Feature Request- Integrations- Showcase- General Talk about HikaShop- Development- - HikaShop 3.0 Beta- Translation- Commercial Jobs HikaShop Components- HikaMarket- - Market: Feature requests- - Market: How to?- - Market: Bug Report- HikaSerial- - General talk about HikaSerial- - Serial: Bug Report- - Serial: How to?- - Support en Français de HikaSerial (French Support)- - HikaSubscription- HikaAuction- - Auction: Feature requests- - Auction: How to?- - Auction: Bug report Hikashop around the world- Support en Français (French Support)- Russian- - FAQ. Курс выживания с Hikashop. Частые вопросы и о- - Расширения Hikashop- - Наши сайты на Hikashop- 日本語版サポート(Japanese Support)- Thai- German Archives- Bug Report- How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.328 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)