[Skip to main content](#vessel-content) # Installing HikaShop - Error Archive does not exist ## - **[cvlizard](/forum/user/23282-cvlizard "View cvlizard's Profile")** - [![cvlizard's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/23282-cvlizard "View cvlizard's Profile") Topic Author - [ Offline](/forum/user/23282-cvlizard) Less More - Posts: 9 - Thank you received: 0 - - 13 years 1 month ago [\#122391](#122391) by [cvlizard](/forum/user/23282-cvlizard "View cvlizard's Profile") *[Installing HikaShop - Error Archive does not exist](/forum/25-install-update/861769-installing-hikashop-error-archive-does-not-exist#122391 "I have bought the business edition, downloaded and then attempted to upload and install the hikashop to my site www.thecvwritingcompany.com however when ever I try to install it I get this message :( Please help Error Archive does not exist Warning JFolder: :files: Path is not a folder. Path: /home/tljdnihf/public_html/tmp/install_522ae42001d66 JFolder: :folder: Path is not a folder. Path: /home/tljdnihf/public_html/tmp/install_522ae42001d66 JFolder: :files: Path is not a folder. Path: /home/tljdnihf/public_html/tmp/install_522ae42001d66 JInstaller: :Install: Cannot find Joomla XML setup file")* was created by *[cvlizard](/forum/user/23282-cvlizard "View cvlizard's Profile")* I have bought the business edition, downloaded and then attempted to upload and install the hikashop to my site [ www.thecvwritingcompany.com](http://www.thecvwritingcompany.com) however when ever I try to install it I get this message ![:(](/media/kunena/emoticons/5.png ":(") Please help Error Archive does not exist Warning JFolder: :files: Path is not a folder. Path: /home/tljdnihf/public_html/tmp/install_522ae42001d66 JFolder: :folder: Path is not a folder. Path: /home/tljdnihf/public_html/tmp/install_522ae42001d66 JFolder: :files: Path is not a folder. Path: /home/tljdnihf/public_html/tmp/install_522ae42001d66 JInstaller: :Install: Cannot find Joomla XML setup file Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2MTc2OS1pbnN0YWxsaW5nLWhpa2FzaG9wLWVycm9yLWFyY2hpdmUtZG9lcy1ub3QtZXhpc3Q/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 1 month ago - 13 years 1 month ago [\#122394](#122394) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Installing HikaShop - Error Archive does not exist](/forum/25-install-update/861769-installing-hikashop-error-archive-does-not-exist#122394 "I have bought the business edition, downloaded and then attempted to upload and install the hikashop to my site www.thecvwritingcompany.com however when ever I try to install it I get this message :( Please help Error Archive does not exist Warning JFolder: :files: Path is not a folder. Path: /home/tljdnihf/public_html/tmp/install_522ae42001d66 JFolder: :folder: Path is not a folder. Path: /home/tljdnihf/public_html/tmp/install_522ae42001d66 JFolder: :files: Path is not a folder. Path: /home/tljdnihf/public_html/tmp/install_522ae42001d66 JInstaller: :Install: Cannot find Joomla XML setup file")* Hi, There are three main possibilities: - You are using the zip file but you have an upload limitation on your server which is set to 2MB - You are using the tar.gz file but unfortunately your server does not handle this archive type. - You have a write permission error. At this moment you can try the other archive type (that you can download in the "your subscription" page). You can also you the installation by FTP as describe in our documentation. [ www.hikashop.com/support/documentation/5...-install.html#errors](http://www.hikashop.com/support/documentation/59-hikashop-how-to-install.html#errors) Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Last edit: 13 years 1 month ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2MTc2OS1pbnN0YWxsaW5nLWhpa2FzaG9wLWVycm9yLWFyY2hpdmUtZG9lcy1ub3QtZXhpc3Q/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[cvlizard](/forum/user/23282-cvlizard "View cvlizard's Profile")** - [![cvlizard's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/23282-cvlizard "View cvlizard's Profile") Topic Author - [ Offline](/forum/user/23282-cvlizard) Less More - Posts: 9 - Thank you received: 0 - - 13 years 1 month ago [\#122435](#122435) by [cvlizard](/forum/user/23282-cvlizard "View cvlizard's Profile") Replied by *[cvlizard](/forum/user/23282-cvlizard "View cvlizard's Profile")* on topic *[Installing HikaShop - Error Archive does not exist](/forum/25-install-update/861769-installing-hikashop-error-archive-does-not-exist#122435 "I have bought the business edition, downloaded and then attempted to upload and install the hikashop to my site www.thecvwritingcompany.com however when ever I try to install it I get this message :( Please help Error Archive does not exist Warning JFolder: :files: Path is not a folder. Path: /home/tljdnihf/public_html/tmp/install_522ae42001d66 JFolder: :folder: Path is not a folder. Path: /home/tljdnihf/public_html/tmp/install_522ae42001d66 JFolder: :files: Path is not a folder. Path: /home/tljdnihf/public_html/tmp/install_522ae42001d66 JInstaller: :Install: Cannot find Joomla XML setup file")* I have used FTP to put the file in /tmp/hika however when I try to install from directory i get this message? Error Please enter a package directory Pls Advise Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2MTc2OS1pbnN0YWxsaW5nLWhpa2FzaG9wLWVycm9yLWFyY2hpdmUtZG9lcy1ub3QtZXhpc3Q/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86316 - Thank you received: 14276 - - 13 years 1 month ago [\#122440](#122440) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Installing HikaShop - Error Archive does not exist](/forum/25-install-update/861769-installing-hikashop-error-archive-does-not-exist#122440 "I have bought the business edition, downloaded and then attempted to upload and install the hikashop to my site www.thecvwritingcompany.com however when ever I try to install it I get this message :( Please help Error Archive does not exist Warning JFolder: :files: Path is not a folder. Path: /home/tljdnihf/public_html/tmp/install_522ae42001d66 JFolder: :folder: Path is not a folder. Path: /home/tljdnihf/public_html/tmp/install_522ae42001d66 JFolder: :files: Path is not a folder. Path: /home/tljdnihf/public_html/tmp/install_522ae42001d66 JInstaller: :Install: Cannot find Joomla XML setup file")* It means that the folder path that you entered in the directory field of the installer is not correct. Please make sure that you enter the full absolute path of the folder where you uploaded the files of the package and it will work. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2MTc2OS1pbnN0YWxsaW5nLWhpa2FzaG9wLWVycm9yLWFyY2hpdmUtZG9lcy1ub3QtZXhpc3Q/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop- Install & Update- Product & Category Display- Content Creation- Sales and Orders- - Orders management- - Reports & Statistics- Customers- Checkout- Payment Methods- Shipping Methods- Import & Export (CSV, XLS…)- Specific Features- - Affilation- - Taxes- - Wishlist- - Vote- - Carousel & Slider- - Mass Actions- - Filters & Search- - Discount & Coupon- - Feature Request- Integrations- Showcase- General Talk about HikaShop- Development- - HikaShop 3.0 Beta- Translation- Commercial Jobs HikaShop Components- HikaMarket- - Market: Feature requests- - Market: How to?- - Market: Bug Report- HikaSerial- - General talk about HikaSerial- - Serial: Bug Report- - Serial: How to?- - Support en Français de HikaSerial (French Support)- - HikaSubscription- HikaAuction- - Auction: Feature requests- - Auction: How to?- - Auction: Bug report Hikashop around the world- Support en Français (French Support)- Russian- - FAQ. Курс выживания с Hikashop. 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