[Skip to main content](#vessel-content) # checkout flow ## - **[ugimonster](/forum/user/25114-ugimonster "View ugimonster's Profile")** - [![ugimonster's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/25114-ugimonster "View ugimonster's Profile") Topic Author - [ Offline](/forum/user/25114-ugimonster) Less More - Posts: 14 - Thank you received: 0 - - 13 years 1 month ago [\#123475](#123475) by [ugimonster](/forum/user/25114-ugimonster "View ugimonster's Profile") *[checkout flow](/forum/25-install-update/861974-checkout-flow#123475 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : x.x.x -- Joomla version -- : x.x -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message Hello, Could you help me with this... when a client makes an order and is turned to checkout flow , after seeying the cart of the products hes about to purchase,hits next and is taken to the payment method and terms and conditions,hits next and is taken to the registration and adress form, fills in and hits next ans is taken directly to paypall. Where is the shipping proceedure gone? wy he cant see the final confirmation page with his adress and shipping methode?")* was created by *[ugimonster](/forum/user/25114-ugimonster "View ugimonster's Profile")* -- url of the page with the problem -- : [ mywebsite.com/mypage](http://mywebsite.com/mypage) -- HikaShop version -- : x.x.x -- Joomla version -- : x.x -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message Hello, Could you help me with this... when a client makes an order and is turned to checkout flow , after seeying the cart of the products hes about to purchase,hits next and is taken to the payment method and terms and conditions,hits next and is taken to the registration and adress form, fills in and hits next ans is taken directly to paypall. Where is the shipping proceedure gone? wy he cant see the final confirmation page with his adress and shipping methode? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2MTk3NC1jaGVja291dC1mbG93P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 1 month ago [\#123484](#123484) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[checkout flow](/forum/25-install-update/861974-checkout-flow#123484 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : x.x.x -- Joomla version -- : x.x -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message Hello, Could you help me with this... when a client makes an order and is turned to checkout flow , after seeying the cart of the products hes about to purchase,hits next and is taken to the payment method and terms and conditions,hits next and is taken to the registration and adress form, fills in and hits next ans is taken directly to paypall. Where is the shipping proceedure gone? wy he cant see the final confirmation page with his adress and shipping methode?")* Hi, [ www.hikashop.com/support/documentation/5...ml#checkout\_shipping](http://www.hikashop.com/support/documentation/54-hikashop-config.html#checkout_shipping) See option: Force shipping regardless of weight Please check that there is the "shipping" step in your checkout workflow. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. The following user(s) said Thank You: [ugimonster](/forum/user/25114-ugimonster "View ugimonster's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2MTk3NC1jaGVja291dC1mbG93P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[ugimonster](/forum/user/25114-ugimonster "View ugimonster's Profile")** - [![ugimonster's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/25114-ugimonster "View ugimonster's Profile") Topic Author - [ Offline](/forum/user/25114-ugimonster) Less More - Posts: 14 - Thank you received: 0 - - 13 years 1 month ago [\#123492](#123492) by [ugimonster](/forum/user/25114-ugimonster "View ugimonster's Profile") Replied by *[ugimonster](/forum/user/25114-ugimonster "View ugimonster's Profile")* on topic *[checkout flow](/forum/25-install-update/861974-checkout-flow#123492 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : x.x.x -- Joomla version -- : x.x -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message Hello, Could you help me with this... when a client makes an order and is turned to checkout flow , after seeying the cart of the products hes about to purchase,hits next and is taken to the payment method and terms and conditions,hits next and is taken to the registration and adress form, fills in and hits next ans is taken directly to paypall. Where is the shipping proceedure gone? wy he cant see the final confirmation page with his adress and shipping methode?")* There is but it still doesn't show Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2MTk3NC1jaGVja291dC1mbG93P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 1 month ago [\#123494](#123494) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[checkout flow](/forum/25-install-update/861974-checkout-flow#123494 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : x.x.x -- Joomla version -- : x.x -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message Hello, Could you help me with this... when a client makes an order and is turned to checkout flow , after seeying the cart of the products hes about to purchase,hits next and is taken to the payment method and terms and conditions,hits next and is taken to the registration and adress form, fills in and hits next ans is taken directly to paypall. Where is the shipping proceedure gone? wy he cant see the final confirmation page with his adress and shipping methode?")* Hi, So we will need screenshot of your HikaShop checkout workflow configuration and your "shipping" configuration. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2MTk3NC1jaGVja291dC1mbG93P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop- Install & Update- Product & Category Display- Content Creation- Sales and Orders- - Orders management- - Reports & Statistics- Customers- Checkout- Payment Methods- Shipping Methods- Import & Export (CSV, XLS…)- Specific Features- - Affilation- - Taxes- - Wishlist- - Vote- - Carousel & Slider- - Mass Actions- - Filters & Search- - Discount & Coupon- - Feature Request- Integrations- Showcase- General Talk about HikaShop- Development- - HikaShop 3.0 Beta- Translation- Commercial Jobs HikaShop Components- HikaMarket- - Market: Feature requests- - Market: How to?- - Market: Bug Report- HikaSerial- - General talk about HikaSerial- - Serial: Bug Report- - Serial: How to?- - Support en Français de HikaSerial (French Support)- - HikaSubscription- HikaAuction- - Auction: Feature requests- - Auction: How to?- - Auction: Bug report Hikashop around the world- Support en Français (French Support)- Russian- - FAQ. Курс выживания с Hikashop. Частые вопросы и о- - Расширения Hikashop- - Наши сайты на Hikashop- 日本語版サポート(Japanese Support)- Thai- German Archives- Bug Report- How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.149 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)