[Skip to main content](#vessel-content) # Can not install hikashop free starter version ## - **[ano119](/forum/user/28006-ano119 "View ano119's Profile")** - [![ano119's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/28006-ano119 "View ano119's Profile") Topic Author - [ Offline](/forum/user/28006-ano119) Less More - Posts: 1 - Thank you received: 0 - - 13 years 1 month ago [\#123520](#123520) by [ano119](/forum/user/28006-ano119 "View ano119's Profile") *[Can not install hikashop free starter version](/forum/25-install-update/861980-can-not-install-hikashop-free-starter-version#123520 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- :com_hikashop_starter_2.2.1_2013-09-14.tar -- Joomla version -- : 2.5 and 3.0 -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message i tried to install hikashop free starter version on joomla 2.5 and 3.1.but i couldn't.i tried in both joomla versions. this error message is given. mith3 is my folder. Fatal error: Maximum execution time of 30 seconds exceeded in C:\xampp\htdocs\mith3\libraries\joomla\archive\tar.php on line 187")* was created by *[ano119](/forum/user/28006-ano119 "View ano119's Profile")* -- url of the page with the problem -- : [ mywebsite.com/mypage](http://mywebsite.com/mypage) -- HikaShop version -- :com_hikashop_starter_2.2.1_2013-09-14.tar -- Joomla version -- : 2.5 and 3.0 -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message i tried to install hikashop free starter version on joomla 2.5 and 3.1.but i couldn't.i tried in both joomla versions. this error message is given. mith3 is my folder. Fatal error: Maximum execution time of 30 seconds exceeded in C:\xampp\htdocs\mith3\libraries\joomla\archive\tar.php on line 187 Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2MTk4MC1jYW4tbm90LWluc3RhbGwtaGlrYXNob3AtZnJlZS1zdGFydGVyLXZlcnNpb24/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 1 month ago [\#123525](#123525) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Can not install hikashop free starter version](/forum/25-install-update/861980-can-not-install-hikashop-free-starter-version#123525 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- :com_hikashop_starter_2.2.1_2013-09-14.tar -- Joomla version -- : 2.5 and 3.0 -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message i tried to install hikashop free starter version on joomla 2.5 and 3.1.but i couldn't.i tried in both joomla versions. this error message is given. mith3 is my folder. Fatal error: Maximum execution time of 30 seconds exceeded in C:\xampp\htdocs\mith3\libraries\joomla\archive\tar.php on line 187")* Hi, Please check our documentation about Installation error. [ www.hikashop.com/support/documentation/5...-install.html#errors](http://www.hikashop.com/support/documentation/59-hikashop-how-to-install.html#errors) You can try to install the zip format (in the "your subscriptions" page, this version of HikaShop starter will be available) or you can try the install by FTP. It looks like your server have some trouble to extract files from the "tar.gz" archive. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2MTk4MC1jYW4tbm90LWluc3RhbGwtaGlrYXNob3AtZnJlZS1zdGFydGVyLXZlcnNpb24/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop- Install & Update- Product & Category Display- Content Creation- Sales and Orders- - Orders management- - Reports & Statistics- Customers- Checkout- Payment Methods- Shipping Methods- Import & Export (CSV, XLS…)- Specific Features- - Affilation- - Taxes- - Wishlist- - Vote- - Carousel & Slider- - Mass Actions- - Filters & Search- - Discount & Coupon- - Feature Request- Integrations- Showcase- General Talk about HikaShop- Development- - HikaShop 3.0 Beta- Translation- Commercial Jobs HikaShop Components- HikaMarket- - Market: Feature requests- - Market: How to?- - Market: Bug Report- HikaSerial- - General talk about HikaSerial- - Serial: Bug Report- - Serial: How to?- - Support en Français de HikaSerial (French Support)- - HikaSubscription- HikaAuction- - Auction: Feature requests- - Auction: How to?- - Auction: Bug report Hikashop around the world- Support en Français (French Support)- Russian- - FAQ. Курс выживания с Hikashop. 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