[Skip to main content](#vessel-content) # Problem when transferring site from host ## - **[hvazquez07](/forum/user/28850-hvazquez07 "View hvazquez07's Profile")** - [![hvazquez07's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/28850-hvazquez07 "View hvazquez07's Profile") Topic Author - [ Offline](/forum/user/28850-hvazquez07) Less More - Posts: 4 - Thank you received: 0 - - 13 years 1 week ago [\#128894](#128894) by [hvazquez07](/forum/user/28850-hvazquez07 "View hvazquez07's Profile") *[Problem when transferring site from host](/forum/25-install-update/862998-problem-when-transferring-site-from-host#128894 "-- url of the page with the problem -- : www.techplore.com/ -- HikaShop version -- : x.x.x -- Joomla version -- : 1.5 -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message Hey there! I'm experiencing some problems after moving a site from one host to another. We have made the backup with Akeeba Backup and transferred everything to a new domain/hosting. Now, the Hikashop module dashboard shows blank. Everything else is working fine but the Hijashop module. Attached a screenshot. Thanks!")* was created by *[hvazquez07](/forum/user/28850-hvazquez07 "View hvazquez07's Profile")* -- url of the page with the problem -- : [ www.techplore.com/](http://www.techplore.com/) -- HikaShop version -- : x.x.x -- Joomla version -- : 1.5 -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message Hey there! I'm experiencing some problems after moving a site from one host to another. We have made the backup with Akeeba Backup and transferred everything to a new domain/hosting. Now, the Hikashop module dashboard shows blank. Everything else is working fine but the Hijashop module. Attached a screenshot. Thanks! - [ ![h4dec854.jpg](/forum/attachment/13022) ](/forum/attachment/13022 "h4dec854.jpg") [ ](/forum/attachment/13022?download=1 "h4dec854.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2Mjk5OC1wcm9ibGVtLXdoZW4tdHJhbnNmZXJyaW5nLXNpdGUtZnJvbS1ob3N0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 1 week ago [\#128903](#128903) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Problem when transferring site from host](/forum/25-install-update/862998-problem-when-transferring-site-from-host#128903 "-- url of the page with the problem -- : www.techplore.com/ -- HikaShop version -- : x.x.x -- Joomla version -- : 1.5 -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message Hey there! I'm experiencing some problems after moving a site from one host to another. We have made the backup with Akeeba Backup and transferred everything to a new domain/hosting. Now, the Hikashop module dashboard shows blank. Everything else is working fine but the Hijashop module. Attached a screenshot. Thanks!")* Hi, I do not know which HikaShop version you are using but the problem is that, there is a "JavaScript check" button at the top right of your page and that's not something added by HikaShop. The icon at the top left is not the HikaShop logo, so I don't think that the page is the HikaShop dashboard ; or you had modified the core files to put some customization. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2Mjk5OC1wcm9ibGVtLXdoZW4tdHJhbnNmZXJyaW5nLXNpdGUtZnJvbS1ob3N0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[hvazquez07](/forum/user/28850-hvazquez07 "View hvazquez07's Profile")** - [![hvazquez07's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/28850-hvazquez07 "View hvazquez07's Profile") Topic Author - [ Offline](/forum/user/28850-hvazquez07) Less More - Posts: 4 - Thank you received: 0 - - 13 years 1 week ago [\#128905](#128905) by [hvazquez07](/forum/user/28850-hvazquez07 "View hvazquez07's Profile") Replied by *[hvazquez07](/forum/user/28850-hvazquez07 "View hvazquez07's Profile")* on topic *[Problem when transferring site from host](/forum/25-install-update/862998-problem-when-transferring-site-from-host#128905 "-- url of the page with the problem -- : www.techplore.com/ -- HikaShop version -- : x.x.x -- Joomla version -- : 1.5 -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message Hey there! I'm experiencing some problems after moving a site from one host to another. We have made the backup with Akeeba Backup and transferred everything to a new domain/hosting. Now, the Hikashop module dashboard shows blank. Everything else is working fine but the Hijashop module. Attached a screenshot. Thanks!")* Hey there! We have transferred the site as it is... the source files are exactly the same... is there a way we can fix this? This is the dashboard of the older site. - [ ![hcee350b.jpg](/forum/attachment/13023) ](/forum/attachment/13023 "hcee350b.jpg") [ ](/forum/attachment/13023?download=1 "hcee350b.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2Mjk5OC1wcm9ibGVtLXdoZW4tdHJhbnNmZXJyaW5nLXNpdGUtZnJvbS1ob3N0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[hvazquez07](/forum/user/28850-hvazquez07 "View hvazquez07's Profile")** - [![hvazquez07's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/28850-hvazquez07 "View hvazquez07's Profile") Topic Author - [ Offline](/forum/user/28850-hvazquez07) Less More - Posts: 4 - Thank you received: 0 - - 13 years 1 week ago [\#128908](#128908) by [hvazquez07](/forum/user/28850-hvazquez07 "View hvazquez07's Profile") Replied by *[hvazquez07](/forum/user/28850-hvazquez07 "View hvazquez07's Profile")* on topic *[Problem when transferring site from host](/forum/25-install-update/862998-problem-when-transferring-site-from-host#128908 "-- url of the page with the problem -- : www.techplore.com/ -- HikaShop version -- : x.x.x -- Joomla version -- : 1.5 -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message Hey there! I'm experiencing some problems after moving a site from one host to another. We have made the backup with Akeeba Backup and transferred everything to a new domain/hosting. Now, the Hikashop module dashboard shows blank. Everything else is working fine but the Hijashop module. Attached a screenshot. Thanks!")* Another one - [ ![he21dfe9.jpg](/forum/attachment/13024) ](/forum/attachment/13024 "he21dfe9.jpg") [ ](/forum/attachment/13024?download=1 "he21dfe9.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2Mjk5OC1wcm9ibGVtLXdoZW4tdHJhbnNmZXJyaW5nLXNpdGUtZnJvbS1ob3N0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[hvazquez07](/forum/user/28850-hvazquez07 "View hvazquez07's Profile")** - [![hvazquez07's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/28850-hvazquez07 "View hvazquez07's Profile") Topic Author - [ Offline](/forum/user/28850-hvazquez07) Less More - Posts: 4 - Thank you received: 0 - - 13 years 1 week ago [\#129057](#129057) by [hvazquez07](/forum/user/28850-hvazquez07 "View hvazquez07's Profile") Replied by *[hvazquez07](/forum/user/28850-hvazquez07 "View hvazquez07's Profile")* on topic *[Problem when transferring site from host](/forum/25-install-update/862998-problem-when-transferring-site-from-host#129057 "-- url of the page with the problem -- : www.techplore.com/ -- HikaShop version -- : x.x.x -- Joomla version -- : 1.5 -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message Hey there! I'm experiencing some problems after moving a site from one host to another. We have made the backup with Akeeba Backup and transferred everything to a new domain/hosting. Now, the Hikashop module dashboard shows blank. Everything else is working fine but the Hijashop module. Attached a screenshot. Thanks!")* Any news on this? I'll have to bump this thread. We have move the file as they are... we haven't touched anything. If we download the latest version of Hikashop and overwrite the files on our site with those, do we risk losing products? Thanks Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2Mjk5OC1wcm9ibGVtLXdoZW4tdHJhbnNmZXJyaW5nLXNpdGUtZnJvbS1ob3N0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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