[Skip to main content](#vessel-content) # My coupon code not working ## - **[bobspurlock](/forum/user/2556-bobspurlock "View bobspurlock's Profile")** - [![bobspurlock's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/2556-bobspurlock "View bobspurlock's Profile") Topic Author - [ Offline](/forum/user/2556-bobspurlock) Less More - Posts: 50 - Thank you received: 0 - - 13 years 1 day ago [\#129940](#129940) by [bobspurlock](/forum/user/2556-bobspurlock "View bobspurlock's Profile") *[My coupon code not working](/forum/25-install-update/863197-my-coupon-code-not-working#129940 "Hello, when I type my coupon code, the discounted amount does not appear of the product. Do I have to enable something for the coupon code to work ? I have created other coupons and nothing works. Hope I get some help. thanks a lot")* was created by *[bobspurlock](/forum/user/2556-bobspurlock "View bobspurlock's Profile")* Hello, when I type my coupon code, the discounted amount does not appear of the product. Do I have to enable something for the coupon code to work ? I have created other coupons and nothing works. Hope I get some help. thanks a lot Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2MzE5Ny1teS1jb3Vwb24tY29kZS1ub3Qtd29ya2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86315 - Thank you received: 14274 - - 13 years 1 day ago [\#129950](#129950) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[My coupon code not working](/forum/25-install-update/863197-my-coupon-code-not-working#129950 "Hello, when I type my coupon code, the discounted amount does not appear of the product. Do I have to enable something for the coupon code to work ? I have created other coupons and nothing works. Hope I get some help. thanks a lot")* Hi, Please do a screenshot of the options of your coupon. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2MzE5Ny1teS1jb3Vwb24tY29kZS1ub3Qtd29ya2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[bobspurlock](/forum/user/2556-bobspurlock "View bobspurlock's Profile")** - [![bobspurlock's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/2556-bobspurlock "View bobspurlock's Profile") Topic Author - [ Offline](/forum/user/2556-bobspurlock) Less More - Posts: 50 - Thank you received: 0 - - 13 years 1 day ago [\#129956](#129956) by [bobspurlock](/forum/user/2556-bobspurlock "View bobspurlock's Profile") Replied by *[bobspurlock](/forum/user/2556-bobspurlock "View bobspurlock's Profile")* on topic *[My coupon code not working](/forum/25-install-update/863197-my-coupon-code-not-working#129956 "Hello, when I type my coupon code, the discounted amount does not appear of the product. Do I have to enable something for the coupon code to work ? I have created other coupons and nothing works. Hope I get some help. thanks a lot")* I have done many coupons and at checkout when I input the code, I get no coupon discount displayed. do I have to enable something somewhere ? I can give you my password and login of the website. [ www.telegraphillrobes.com](http://www.telegraphillrobes.com) we are about to launch it as soon as the coupon code work thanks a lot for you help - [ ![hc3a19ed.jpg](/forum/attachment/13261) ](/forum/attachment/13261 "hc3a19ed.jpg") [ ](/forum/attachment/13261?download=1 "hc3a19ed.jpg") - [ ![hcaf520f.jpg](/forum/attachment/13262) ](/forum/attachment/13262 "hcaf520f.jpg") [ ](/forum/attachment/13262?download=1 "hcaf520f.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2MzE5Ny1teS1jb3Vwb24tY29kZS1ub3Qtd29ya2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86315 - Thank you received: 14274 - - 13 years 1 day ago [\#129965](#129965) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[My coupon code not working](/forum/25-install-update/863197-my-coupon-code-not-working#129965 "Hello, when I type my coupon code, the discounted amount does not appear of the product. Do I have to enable something for the coupon code to work ? I have created other coupons and nothing works. Hope I get some help. thanks a lot")* The coupon value will only display in the cart view of the checkout, not in the cart module. Your screenshot shows the cart module, not the cart view of the checkout, so it's normal that you don't see it there. You should display instead the cart view of the checkout on the checkout, and not the cart module. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2MzE5Ny1teS1jb3Vwb24tY29kZS1ub3Qtd29ya2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[bobspurlock](/forum/user/2556-bobspurlock "View bobspurlock's Profile")** - [![bobspurlock's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/2556-bobspurlock "View bobspurlock's Profile") Topic Author - [ Offline](/forum/user/2556-bobspurlock) Less More - Posts: 50 - Thank you received: 0 - - 13 years 1 day ago [\#130087](#130087) by [bobspurlock](/forum/user/2556-bobspurlock "View bobspurlock's Profile") Replied by *[bobspurlock](/forum/user/2556-bobspurlock "View bobspurlock's Profile")* on topic *[My coupon code not working](/forum/25-install-update/863197-my-coupon-code-not-working#130087 "Hello, when I type my coupon code, the discounted amount does not appear of the product. Do I have to enable something for the coupon code to work ? I have created other coupons and nothing works. Hope I get some help. thanks a lot")* Hello, this is another problem. when I try to pay with the credit card, I do not see the coupon effect and do not see the tax applied to the product either What module do I have to enable ? all the products have tax properties and the coupon and tax do not show in the end - [ ![haea96fb.jpg](/forum/attachment/13277) ](/forum/attachment/13277 "haea96fb.jpg") [ ](/forum/attachment/13277?download=1 "haea96fb.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2MzE5Ny1teS1jb3Vwb24tY29kZS1ub3Qtd29ya2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 23 hours ago [\#130106](#130106) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[My coupon code not working](/forum/25-install-update/863197-my-coupon-code-not-working#130106 "Hello, when I type my coupon code, the discounted amount does not appear of the product. Do I have to enable something for the coupon code to work ? I have created other coupons and nothing works. Hope I get some help. thanks a lot")* Hi, The Joomla cart module which is displayed under your checkout page is not the checkout cart. Please add the element "cart" in your checkout workflow. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2MzE5Ny1teS1jb3Vwb24tY29kZS1ub3Qtd29ya2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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