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#   2013\_10\_29 Version show problem in product page

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13 years 1 day ago [\#129973](#129973) by [pmlix](/forum/user/29007-pmlix "View pmlix's Profile")  *[2013\_10\_29 Version show problem in product page](/forum/25-install-update/863200-2013-10-29-version-show-problem-in-product-page#129973 "Hi,  Just I want to report that 2013&#95;10&#95;29 version has a problem in product page, it is showed in blank, only show the name of the product, the rest of page is in blank.  I tried with a 2013&#95;10&#95;22 version and it works perfectly.  I print the page code and get only the following code:  I have php 5.4 and joomla 3.0.3  Thanks for the excelent app.  Regards  Lix")* was created by *[pmlix](/forum/user/29007-pmlix "View pmlix's Profile")*

Hi,

Just I want to report that 2013_10_29 version has a problem in product page, it is showed in blank, only show the name of the product, the rest of page is in blank.

I tried with a 2013_10_22 version and it works perfectly.

I print the page code and get only the following code:

> &lt;div id="hikashop\_product\_Cod 1\_page" class="hikashop\_product\_page"&gt;
> &lt;div class='clear\_both'&gt;&lt;/div&gt; &lt;form action="/producto/product/updatecart" method="post" name="hikashop\_product\_form" enctype="multipart/form-data"&gt;
> &lt;div id="hikashop\_product\_top\_part" class="hikashop\_product\_top\_part"&gt;
> &lt;h1&gt;
> &lt;span id="hikashop\_product\_name\_main" class="hikashop\_product\_name\_main"&gt;
> Boxer 1 &lt;/span&gt;
> &lt;/h1&gt;
> &lt;/div&gt;
> &lt;div id="hikashop\_product\_left\_part" class="hikashop\_product\_left\_part span6"&gt;
> &lt;div id="hikashop\_product\_image\_main" class="hikashop\_global\_image\_div" style=""&gt;
> &lt;div id="hikashop\_main\_image\_div" class="hikashop\_main\_image\_div"&gt;

I have php 5.4 and joomla 3.0.3

Thanks for the excelent app.

Regards

Lix

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13 years 1 day ago [\#130002](#130002) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")  Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[2013\_10\_29 Version show problem in product page](/forum/25-install-update/863200-2013-10-29-version-show-problem-in-product-page#130002 "Hi,  Just I want to report that 2013&#95;10&#95;29 version has a problem in product page, it is showed in blank, only show the name of the product, the rest of page is in blank.  I tried with a 2013&#95;10&#95;22 version and it works perfectly.  I print the page code and get only the following code:  I have php 5.4 and joomla 3.0.3  Thanks for the excelent app.  Regards  Lix")*

Hi,
Can you give us more information about the issue that you are having through some screenshots or links for example ? So that we can find the problem and fix it.
Thanks ![:)](/media/kunena/emoticons/8.png ":)").

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13 years 23 hours ago [\#130050](#130050) by [pmlix](/forum/user/29007-pmlix "View pmlix's Profile")  Replied by *[pmlix](/forum/user/29007-pmlix "View pmlix's Profile")* on topic *[2013\_10\_29 Version show problem in product page](/forum/25-install-update/863200-2013-10-29-version-show-problem-in-product-page#130050 "Hi,  Just I want to report that 2013&#95;10&#95;29 version has a problem in product page, it is showed in blank, only show the name of the product, the rest of page is in blank.  I tried with a 2013&#95;10&#95;22 version and it works perfectly.  I print the page code and get only the following code:  I have php 5.4 and joomla 3.0.3  Thanks for the excelent app.  Regards  Lix")*

Hi, please check problem here: [ chaeliz.com/productos/caballeros](http://chaeliz.com/productos/caballeros) if you open first product you will get a empty page, if you open any other you will get normal page.

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13 years 23 hours ago [\#130052](#130052) by [pmlix](/forum/user/29007-pmlix "View pmlix's Profile")  Replied by *[pmlix](/forum/user/29007-pmlix "View pmlix's Profile")* on topic *[2013\_10\_29 Version show problem in product page](/forum/25-install-update/863200-2013-10-29-version-show-problem-in-product-page#130052 "Hi,  Just I want to report that 2013&#95;10&#95;29 version has a problem in product page, it is showed in blank, only show the name of the product, the rest of page is in blank.  I tried with a 2013&#95;10&#95;22 version and it works perfectly.  I print the page code and get only the following code:  I have php 5.4 and joomla 3.0.3  Thanks for the excelent app.  Regards  Lix")*

It isn't related with version, its related with image.

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13 years 22 hours ago [\#130068](#130068) by [pmlix](/forum/user/29007-pmlix "View pmlix's Profile")  Replied by *[pmlix](/forum/user/29007-pmlix "View pmlix's Profile")* on topic *[2013\_10\_29 Version show problem in product page](/forum/25-install-update/863200-2013-10-29-version-show-problem-in-product-page#130068 "Hi,  Just I want to report that 2013&#95;10&#95;29 version has a problem in product page, it is showed in blank, only show the name of the product, the rest of page is in blank.  I tried with a 2013&#95;10&#95;22 version and it works perfectly.  I print the page code and get only the following code:  I have php 5.4 and joomla 3.0.3  Thanks for the excelent app.  Regards  Lix")*

I hate when it happens haha, when you upload first image and overwrite the default image, product page is empty (white, only with product title), when you upload the second one, it is fixed.

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13 years 21 hours ago [\#130086](#130086) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[2013\_10\_29 Version show problem in product page](/forum/25-install-update/863200-2013-10-29-version-show-problem-in-product-page#130086 "Hi,  Just I want to report that 2013&#95;10&#95;29 version has a problem in product page, it is showed in blank, only show the name of the product, the rest of page is in blank.  I tried with a 2013&#95;10&#95;22 version and it works perfectly.  I print the page code and get only the following code:  I have php 5.4 and joomla 3.0.3  Thanks for the excelent app.  Regards  Lix")*

Hi,

I think that the first time you have a PHP error while generating the thumbnail.
Please check your PHP error log in order to check if you see any error report.

Regards,

---

Jerome - Obsidev.com
HikaMarket &amp; HikaSerial developer / HikaShop core dev team.

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