[Skip to main content](#vessel-content) # Tax Stopped Calculating and showing ## - **[teleactive](/forum/user/5632-teleactive "View teleactive's Profile")** - [![teleactive's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5632-teleactive "View teleactive's Profile") Topic Author - [ Offline](/forum/user/5632-teleactive) Less More - Posts: 53 - Thank you received: 0 - - 12 years 11 months ago [\#134875](#134875) by [teleactive](/forum/user/5632-teleactive "View teleactive's Profile") *[Tax Stopped Calculating and showing](/forum/25-install-update/864048-tax-stopped-calculating-and-showing#134875 "Linux typhoon.websitewelcome.com 3.2.49 #2 SMP Mon Aug 5 14:12:45 CDT 2013 x86_64 Database Version 5.5.30-30.2 Database Collation utf8_general_ci PHP Version 5.2.17 Web Server Apache WebServer to PHP Interface cgi-fcgi Joomla! Version Joomla! 2.5.7 Stable [ Ember ] 13-September-2012 14:00 GMT Joomla! Platform Version Joomla Platform 11.4.0 Stable [ Brian Kernighan ] 03-Jan-2012 00:00 GMT User Agent Mozilla/5.0 (Macintosh; Intel Mac OS X 10_8_5) AppleWebKit/536.30.1 (KHTML, like Gecko) Version/6.0.5 Safari/536.30.1 Hikashop 2.2.2 Taxes stopped being calculated with last three orders. I have gotten one unusual incomplete order shown below.")* was created by *[teleactive](/forum/user/5632-teleactive "View teleactive's Profile")* Linux typhoon.websitewelcome.com 3.2.49 #2 SMP Mon Aug 5 14:12:45 CDT 2013 x86_64 Database Version 5.5.30-30.2 Database Collation utf8_general_ci PHP Version 5.2.17 Web Server Apache WebServer to PHP Interface cgi-fcgi Joomla! Version Joomla! 2.5.7 Stable [ Ember ] 13-September-2012 14:00 GMT Joomla! Platform Version Joomla Platform 11.4.0 Stable [ Brian Kernighan ] 03-Jan-2012 00:00 GMT User Agent Mozilla/5.0 (Macintosh; Intel Mac OS X 10_8_5) AppleWebKit/536.30.1 (KHTML, like Gecko) Version/6.0.5 Safari/536.30.1 Hikashop 2.2.2 Taxes stopped being calculated with last three orders. I have gotten one unusual incomplete order shown below. - [ ![h5bee674.png](/forum/attachment/14066) ](/forum/attachment/14066 "h5bee674.png") [ ](/forum/attachment/14066?download=1 "h5bee674.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2NDA0OC10YXgtc3RvcHBlZC1jYWxjdWxhdGluZy1hbmQtc2hvd2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 12 years 11 months ago [\#134935](#134935) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Tax Stopped Calculating and showing](/forum/25-install-update/864048-tax-stopped-calculating-and-showing#134935 "Linux typhoon.websitewelcome.com 3.2.49 #2 SMP Mon Aug 5 14:12:45 CDT 2013 x86_64 Database Version 5.5.30-30.2 Database Collation utf8_general_ci PHP Version 5.2.17 Web Server Apache WebServer to PHP Interface cgi-fcgi Joomla! Version Joomla! 2.5.7 Stable [ Ember ] 13-September-2012 14:00 GMT Joomla! Platform Version Joomla Platform 11.4.0 Stable [ Brian Kernighan ] 03-Jan-2012 00:00 GMT User Agent Mozilla/5.0 (Macintosh; Intel Mac OS X 10_8_5) AppleWebKit/536.30.1 (KHTML, like Gecko) Version/6.0.5 Safari/536.30.1 Hikashop 2.2.2 Taxes stopped being calculated with last three orders. I have gotten one unusual incomplete order shown below.")* Hi, 1. Can you give me some information about your last 3 orders ? through some screenshots of these order configuration page ("*Hikashop->Orders->YourOrder*") 2. Did you edit your emails through "*Hikashop->System->Emails*" ? If yes, can you save these modifications into a text file, remove them and test it again ? Thanks. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2NDA0OC10YXgtc3RvcHBlZC1jYWxjdWxhdGluZy1hbmQtc2hvd2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[teleactive](/forum/user/5632-teleactive "View teleactive's Profile")** - [![teleactive's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5632-teleactive "View teleactive's Profile") Topic Author - [ Offline](/forum/user/5632-teleactive) Less More - Posts: 53 - Thank you received: 0 - - 12 years 11 months ago - 12 years 11 months ago [\#135036](#135036) by [teleactive](/forum/user/5632-teleactive "View teleactive's Profile") Replied by *[teleactive](/forum/user/5632-teleactive "View teleactive's Profile")* on topic *[Tax Stopped Calculating and showing](/forum/25-install-update/864048-tax-stopped-calculating-and-showing#135036 "Linux typhoon.websitewelcome.com 3.2.49 #2 SMP Mon Aug 5 14:12:45 CDT 2013 x86_64 Database Version 5.5.30-30.2 Database Collation utf8_general_ci PHP Version 5.2.17 Web Server Apache WebServer to PHP Interface cgi-fcgi Joomla! Version Joomla! 2.5.7 Stable [ Ember ] 13-September-2012 14:00 GMT Joomla! Platform Version Joomla Platform 11.4.0 Stable [ Brian Kernighan ] 03-Jan-2012 00:00 GMT User Agent Mozilla/5.0 (Macintosh; Intel Mac OS X 10_8_5) AppleWebKit/536.30.1 (KHTML, like Gecko) Version/6.0.5 Safari/536.30.1 Hikashop 2.2.2 Taxes stopped being calculated with last three orders. I have gotten one unusual incomplete order shown below.")* I think this is the file i changed recently to get rid of the VAT words and change to TAX or Hawaii GE Tax I can't remember exactly which file this is. You'll see on line 270 Hawaii GE Tax Let me know if you need access. Nothing really to see on the invoices. It just left out the Tax Calculation Line and the Total I'm trying to get this changed so next time there is a Hikashop upgrade it don't have to make these little changes again. It's a pain to find and change this stuff for an upgrade. Last edit: 12 years 11 months ago by [teleactive](/forum/user/5632-teleactive "View teleactive's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2NDA0OC10YXgtc3RvcHBlZC1jYWxjdWxhdGluZy1hbmQtc2hvd2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86359 - Thank you received: 14296 - - 12 years 11 months ago [\#135137](#135137) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Tax Stopped Calculating and showing](/forum/25-install-update/864048-tax-stopped-calculating-and-showing#135137 "Linux typhoon.websitewelcome.com 3.2.49 #2 SMP Mon Aug 5 14:12:45 CDT 2013 x86_64 Database Version 5.5.30-30.2 Database Collation utf8_general_ci PHP Version 5.2.17 Web Server Apache WebServer to PHP Interface cgi-fcgi Joomla! Version Joomla! 2.5.7 Stable [ Ember ] 13-September-2012 14:00 GMT Joomla! Platform Version Joomla Platform 11.4.0 Stable [ Brian Kernighan ] 03-Jan-2012 00:00 GMT User Agent Mozilla/5.0 (Macintosh; Intel Mac OS X 10_8_5) AppleWebKit/536.30.1 (KHTML, like Gecko) Version/6.0.5 Safari/536.30.1 Hikashop 2.2.2 Taxes stopped being calculated with last three orders. I have gotten one unusual incomplete order shown below.")* Hi, We really need to know how you configured your tax rules and what information was in these orders (the country/state of the address, the products listing, etc). Otherwise, we can't answer precisely as to what is the problem. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2NDA0OC10YXgtc3RvcHBlZC1jYWxjdWxhdGluZy1hbmQtc2hvd2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[teleactive](/forum/user/5632-teleactive "View teleactive's Profile")** - [![teleactive's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5632-teleactive "View teleactive's Profile") Topic Author - [ Offline](/forum/user/5632-teleactive) Less More - Posts: 53 - Thank you received: 0 - - 12 years 11 months ago [\#135276](#135276) by [teleactive](/forum/user/5632-teleactive "View teleactive's Profile") Replied by *[teleactive](/forum/user/5632-teleactive "View teleactive's Profile")* on topic *[Tax Stopped Calculating and showing](/forum/25-install-update/864048-tax-stopped-calculating-and-showing#135276 "Linux typhoon.websitewelcome.com 3.2.49 #2 SMP Mon Aug 5 14:12:45 CDT 2013 x86_64 Database Version 5.5.30-30.2 Database Collation utf8_general_ci PHP Version 5.2.17 Web Server Apache WebServer to PHP Interface cgi-fcgi Joomla! Version Joomla! 2.5.7 Stable [ Ember ] 13-September-2012 14:00 GMT Joomla! Platform Version Joomla Platform 11.4.0 Stable [ Brian Kernighan ] 03-Jan-2012 00:00 GMT User Agent Mozilla/5.0 (Macintosh; Intel Mac OS X 10_8_5) AppleWebKit/536.30.1 (KHTML, like Gecko) Version/6.0.5 Safari/536.30.1 Hikashop 2.2.2 Taxes stopped being calculated with last three orders. I have gotten one unusual incomplete order shown below.")* Did you get the PM with log in info? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2NDA0OC10YXgtc3RvcHBlZC1jYWxjdWxhdGluZy1hbmQtc2hvd2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86359 - Thank you received: 14296 - - 12 years 11 months ago [\#135409](#135409) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Tax Stopped Calculating and showing](/forum/25-install-update/864048-tax-stopped-calculating-and-showing#135409 "Linux typhoon.websitewelcome.com 3.2.49 #2 SMP Mon Aug 5 14:12:45 CDT 2013 x86_64 Database Version 5.5.30-30.2 Database Collation utf8_general_ci PHP Version 5.2.17 Web Server Apache WebServer to PHP Interface cgi-fcgi Joomla! Version Joomla! 2.5.7 Stable [ Ember ] 13-September-2012 14:00 GMT Joomla! Platform Version Joomla Platform 11.4.0 Stable [ Brian Kernighan ] 03-Jan-2012 00:00 GMT User Agent Mozilla/5.0 (Macintosh; Intel Mac OS X 10_8_5) AppleWebKit/536.30.1 (KHTML, like Gecko) Version/6.0.5 Safari/536.30.1 Hikashop 2.2.2 Taxes stopped being calculated with last three orders. I have gotten one unusual incomplete order shown below.")* I just tried to login with the access you provided but I got the error: Username and password do not match or you do not have an account yet. Please you please double check the account information that you provided ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2NDA0OC10YXgtc3RvcHBlZC1jYWxjdWxhdGluZy1hbmQtc2hvd2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86359 - Thank you received: 14296 - - 12 years 11 months ago [\#135531](#135531) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Tax Stopped Calculating and showing](/forum/25-install-update/864048-tax-stopped-calculating-and-showing#135531 "Linux typhoon.websitewelcome.com 3.2.49 #2 SMP Mon Aug 5 14:12:45 CDT 2013 x86_64 Database Version 5.5.30-30.2 Database Collation utf8_general_ci PHP Version 5.2.17 Web Server Apache WebServer to PHP Interface cgi-fcgi Joomla! Version Joomla! 2.5.7 Stable [ Ember ] 13-September-2012 14:00 GMT Joomla! Platform Version Joomla Platform 11.4.0 Stable [ Brian Kernighan ] 03-Jan-2012 00:00 GMT User Agent Mozilla/5.0 (Macintosh; Intel Mac OS X 10_8_5) AppleWebKit/536.30.1 (KHTML, like Gecko) Version/6.0.5 Safari/536.30.1 Hikashop 2.2.2 Taxes stopped being calculated with last three orders. I have gotten one unusual incomplete order shown below.")* Now I was able to login with your new accesses. I'm sorry but the taxes are displaying just fine in invoices. I just did a test with that order I just created: administrator/index.php?option=com_hikashop&ctrl=order&task=edit&cid[]=224 So I don't see any problem. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2NDA0OC10YXgtc3RvcHBlZC1jYWxjdWxhdGluZy1hbmQtc2hvd2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[teleactive](/forum/user/5632-teleactive "View teleactive's Profile")** - [![teleactive's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5632-teleactive "View teleactive's Profile") Topic Author - [ Offline](/forum/user/5632-teleactive) Less More - Posts: 53 - Thank you received: 0 - - 12 years 11 months ago [\#135544](#135544) by [teleactive](/forum/user/5632-teleactive "View teleactive's Profile") Replied by *[teleactive](/forum/user/5632-teleactive "View teleactive's Profile")* on topic *[Tax Stopped Calculating and showing](/forum/25-install-update/864048-tax-stopped-calculating-and-showing#135544 "Linux typhoon.websitewelcome.com 3.2.49 #2 SMP Mon Aug 5 14:12:45 CDT 2013 x86_64 Database Version 5.5.30-30.2 Database Collation utf8_general_ci PHP Version 5.2.17 Web Server Apache WebServer to PHP Interface cgi-fcgi Joomla! Version Joomla! 2.5.7 Stable [ Ember ] 13-September-2012 14:00 GMT Joomla! Platform Version Joomla Platform 11.4.0 Stable [ Brian Kernighan ] 03-Jan-2012 00:00 GMT User Agent Mozilla/5.0 (Macintosh; Intel Mac OS X 10_8_5) AppleWebKit/536.30.1 (KHTML, like Gecko) Version/6.0.5 Safari/536.30.1 Hikashop 2.2.2 Taxes stopped being calculated with last three orders. I have gotten one unusual incomplete order shown below.")* So the problem does seem to be sporadic. Please review blank orders. Order number : 223 Billing address Shipping address {VAR:PRODUCT_LINE} Order number : 221 Billing address Shipping address {VAR:PRODUCT_LINE} Also 220, 219, and 218 Also I need instructions on how to change the following. Subtotal $62.50 4273 $2.60 TOTAL with VAT $65.10 to Subtotal $62.50 Hawaii GE Tax $2.60 TOTAL with HI GET $65.10 **I would like these changes to not be altered when upgrading the software.** Is that possible? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2NDA0OC10YXgtc3RvcHBlZC1jYWxjdWxhdGluZy1hbmQtc2hvd2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[teleactive](/forum/user/5632-teleactive "View teleactive's Profile")** - [![teleactive's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5632-teleactive "View teleactive's Profile") Topic Author - [ Offline](/forum/user/5632-teleactive) Less More - Posts: 53 - Thank you received: 0 - - 12 years 11 months ago [\#135556](#135556) by [teleactive](/forum/user/5632-teleactive "View teleactive's Profile") Replied by *[teleactive](/forum/user/5632-teleactive "View teleactive's Profile")* on topic *[Tax Stopped Calculating and showing](/forum/25-install-update/864048-tax-stopped-calculating-and-showing#135556 "Linux typhoon.websitewelcome.com 3.2.49 #2 SMP Mon Aug 5 14:12:45 CDT 2013 x86_64 Database Version 5.5.30-30.2 Database Collation utf8_general_ci PHP Version 5.2.17 Web Server Apache WebServer to PHP Interface cgi-fcgi Joomla! Version Joomla! 2.5.7 Stable [ Ember ] 13-September-2012 14:00 GMT Joomla! Platform Version Joomla Platform 11.4.0 Stable [ Brian Kernighan ] 03-Jan-2012 00:00 GMT User Agent Mozilla/5.0 (Macintosh; Intel Mac OS X 10_8_5) AppleWebKit/536.30.1 (KHTML, like Gecko) Version/6.0.5 Safari/536.30.1 Hikashop 2.2.2 Taxes stopped being calculated with last three orders. I have gotten one unusual incomplete order shown below.")* Order number : 225 Did not calculate tax. Look online to see this order. Ending Rental Date: 12-13-2013 $30.00 1 $30.00 Final total $30.00 Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2NDA0OC10YXgtc3RvcHBlZC1jYWxjdWxhdGluZy1hbmQtc2hvd2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[teleactive](/forum/user/5632-teleactive "View teleactive's Profile")** - [![teleactive's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5632-teleactive "View teleactive's Profile") Topic Author - [ Offline](/forum/user/5632-teleactive) Less More - Posts: 53 - Thank you received: 0 - - 12 years 10 months ago [\#136086](#136086) by [teleactive](/forum/user/5632-teleactive "View teleactive's Profile") Replied by *[teleactive](/forum/user/5632-teleactive "View teleactive's Profile")* on topic *[Tax Stopped Calculating and showing](/forum/25-install-update/864048-tax-stopped-calculating-and-showing#136086 "Linux typhoon.websitewelcome.com 3.2.49 #2 SMP Mon Aug 5 14:12:45 CDT 2013 x86_64 Database Version 5.5.30-30.2 Database Collation utf8_general_ci PHP Version 5.2.17 Web Server Apache WebServer to PHP Interface cgi-fcgi Joomla! Version Joomla! 2.5.7 Stable [ Ember ] 13-September-2012 14:00 GMT Joomla! Platform Version Joomla Platform 11.4.0 Stable [ Brian Kernighan ] 03-Jan-2012 00:00 GMT User Agent Mozilla/5.0 (Macintosh; Intel Mac OS X 10_8_5) AppleWebKit/536.30.1 (KHTML, like Gecko) Version/6.0.5 Safari/536.30.1 Hikashop 2.2.2 Taxes stopped being calculated with last three orders. I have gotten one unusual incomplete order shown below.")* This issue is now over one week old. Please offer solution. Two more no data orders came in this morning. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2NDA0OC10YXgtc3RvcHBlZC1jYWxjdWxhdGluZy1hbmQtc2hvd2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[teleactive](/forum/user/5632-teleactive "View teleactive's Profile")** - [![teleactive's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5632-teleactive "View teleactive's Profile") Topic Author - [ Offline](/forum/user/5632-teleactive) Less More - Posts: 53 - Thank you received: 0 - - 12 years 10 months ago [\#138107](#138107) by [teleactive](/forum/user/5632-teleactive "View teleactive's Profile") Replied by *[teleactive](/forum/user/5632-teleactive "View teleactive's Profile")* on topic *[Blank Orders with no data](/forum/25-install-update/864048-tax-stopped-calculating-and-showing#138107 "Linux typhoon.websitewelcome.com 3.2.49 #2 SMP Mon Aug 5 14:12:45 CDT 2013 x86_64 Database Version 5.5.30-30.2 Database Collation utf8_general_ci PHP Version 5.2.17 Web Server Apache WebServer to PHP Interface cgi-fcgi Joomla! Version Joomla! 2.5.7 Stable [ Ember ] 13-September-2012 14:00 GMT Joomla! Platform Version Joomla Platform 11.4.0 Stable [ Brian Kernighan ] 03-Jan-2012 00:00 GMT User Agent Mozilla/5.0 (Macintosh; Intel Mac OS X 10_8_5) AppleWebKit/536.30.1 (KHTML, like Gecko) Version/6.0.5 Safari/536.30.1 Hikashop 2.2.2 Taxes stopped being calculated with last three orders. I have gotten one unusual incomplete order shown below.")* Problem still exist. Blank orders come through and the client is getting upset wondering if they are missing orders. Do you have a solution for the blank orders. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2NDA0OC10YXgtc3RvcHBlZC1jYWxjdWxhdGluZy1hbmQtc2hvd2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 12 years 8 months ago [\#147225](#147225) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Blank Orders with no data](/forum/25-install-update/864048-tax-stopped-calculating-and-showing#147225 "Linux typhoon.websitewelcome.com 3.2.49 #2 SMP Mon Aug 5 14:12:45 CDT 2013 x86_64 Database Version 5.5.30-30.2 Database Collation utf8_general_ci PHP Version 5.2.17 Web Server Apache WebServer to PHP Interface cgi-fcgi Joomla! Version Joomla! 2.5.7 Stable [ Ember ] 13-September-2012 14:00 GMT Joomla! Platform Version Joomla Platform 11.4.0 Stable [ Brian Kernighan ] 03-Jan-2012 00:00 GMT User Agent Mozilla/5.0 (Macintosh; Intel Mac OS X 10_8_5) AppleWebKit/536.30.1 (KHTML, like Gecko) Version/6.0.5 Safari/536.30.1 Hikashop 2.2.2 Taxes stopped being calculated with last three orders. I have gotten one unusual incomplete order shown below.")* Hi, Have you solved your problem ? If not, I can suggest to try to update HikaShop, since this time there was some changes which could correct that issue. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2NDA0OC10YXgtc3RvcHBlZC1jYWxjdWxhdGluZy1hbmQtc2hvd2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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