[Skip to main content](#vessel-content) # Authorize.net Error ## - **[jwoodford77](/forum/user/28229-jwoodford77 "View jwoodford77's Profile")** - [![jwoodford77's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/28229-jwoodford77 "View jwoodford77's Profile") Topic Author - [ Offline](/forum/user/28229-jwoodford77) Less More - Posts: 7 - Thank you received: 0 - - 12 years 11 months ago [\#135034](#135034) by [jwoodford77](/forum/user/28229-jwoodford77 "View jwoodford77's Profile") *[Authorize.net Error](/forum/25-install-update/864075-authorize-net-error#135034 "-- url of the page with the problem -- : leadershipprofilesofcourage.com -- HikaShop version -- : 2.2.1 -- Joomla version -- : x2.5 -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message I am getting double orders on half of my checkout customers. I can not reproduce it but my customers are telling me that when they go to check out the page errors out but it is still completing the order causing the customer to try multiple times. any help would be much appreciated. J")* was created by *[jwoodford77](/forum/user/28229-jwoodford77 "View jwoodford77's Profile")* -- url of the page with the problem -- : leadershipprofilesofcourage.com -- HikaShop version -- : 2.2.1 -- Joomla version -- : x2.5 -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message I am getting double orders on half of my checkout customers. I can not reproduce it but my customers are telling me that when they go to check out the page errors out but it is still completing the order causing the customer to try multiple times. any help would be much appreciated. J Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2NDA3NS1hdXRob3JpemUtbmV0LWVycm9yP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 12 years 11 months ago [\#135080](#135080) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Authorize.net Error](/forum/25-install-update/864075-authorize-net-error#135080 "-- url of the page with the problem -- : leadershipprofilesofcourage.com -- HikaShop version -- : 2.2.1 -- Joomla version -- : x2.5 -- PHP version -- : x.x.x -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error_message I am getting double orders on half of my checkout customers. I can not reproduce it but my customers are telling me that when they go to check out the page errors out but it is still completing the order causing the customer to try multiple times. any help would be much appreciated. J")* Hi, Firstly can you download the last Hikashop version, install it, and test it again ? (Note that making a backup is always a **good security**). Also, can you give us more information about the error that your customers are having before completing their order ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2NDA3NS1hdXRob3JpemUtbmV0LWVycm9yP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.041 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)