[Skip to main content](#vessel-content) # coupon not working ## - **[Oslo](/forum/user/20774-oslo "View Oslo's Profile")** - [![Oslo's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/20774-oslo "View Oslo's Profile") Topic Author - [ Offline](/forum/user/20774-oslo) Less More - Posts: 39 - Thank you received: 0 - - 12 years 10 months ago [\#136406](#136406) by [Oslo](/forum/user/20774-oslo "View Oslo's Profile") *[coupon not working](/forum/25-install-update/864321-coupon-not-working#136406 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : 2.2.3 -- Joomla version -- : 2.5 -- PHP version -- : 5.5.3 Hello, I've had quite a few problems with my site concerning MySQL so I'v updated the PHP and MySQL. I restarted from sratch the whole of my site (don't worry really only took me a day!) and updated Hikashop to 2.2.3. Everything is working fine except for my coupons. (On my first site no problems at all), I really don't know what I'm doing wrong. When I do a test it's just comes up : "Please fill your credit card information" Can you tell what's going wrong? (Very sorry only on local!) Thank you so much.")* was created by *[Oslo](/forum/user/20774-oslo "View Oslo's Profile")* -- url of the page with the problem -- : [ mywebsite.com/mypage](http://mywebsite.com/mypage) -- HikaShop version -- : 2.2.3 -- Joomla version -- : 2.5 -- PHP version -- : 5.5.3 Hello, I've had quite a few problems with my site concerning MySQL so I'v updated the PHP and MySQL. I restarted from sratch the whole of my site (don't worry really only took me a day!) and updated Hikashop to 2.2.3. Everything is working fine except for my coupons. (On my first site no problems at all), I really don't know what I'm doing wrong. When I do a test it's just comes up : "Please fill your credit card information" Can you tell what's going wrong? (Very sorry only on local!) Thank you so much. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2NDMyMS1jb3Vwb24tbm90LXdvcmtpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 12 years 10 months ago [\#136416](#136416) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[coupon not working](/forum/25-install-update/864321-coupon-not-working#136416 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : 2.2.3 -- Joomla version -- : 2.5 -- PHP version -- : 5.5.3 Hello, I've had quite a few problems with my site concerning MySQL so I'v updated the PHP and MySQL. I restarted from sratch the whole of my site (don't worry really only took me a day!) and updated Hikashop to 2.2.3. Everything is working fine except for my coupons. (On my first site no problems at all), I really don't know what I'm doing wrong. When I do a test it's just comes up : "Please fill your credit card information" Can you tell what's going wrong? (Very sorry only on local!) Thank you so much.")* Hi, I think that we already fixed a coupon issue through the last Hikashop version, can you download the last Hikashop version through our website, install it and test it again ? If you still have your issue, can you give me more details about it ? like some screenshots of what you're having and of how you configured your coupon . Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2NDMyMS1jb3Vwb24tbm90LXdvcmtpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Oslo](/forum/user/20774-oslo "View Oslo's Profile")** - [![Oslo's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/20774-oslo "View Oslo's Profile") Topic Author - [ Offline](/forum/user/20774-oslo) Less More - Posts: 39 - Thank you received: 0 - - 12 years 10 months ago [\#136560](#136560) by [Oslo](/forum/user/20774-oslo "View Oslo's Profile") Replied by *[Oslo](/forum/user/20774-oslo "View Oslo's Profile")* on topic *[coupon not working](/forum/25-install-update/864321-coupon-not-working#136560 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : 2.2.3 -- Joomla version -- : 2.5 -- PHP version -- : 5.5.3 Hello, I've had quite a few problems with my site concerning MySQL so I'v updated the PHP and MySQL. I restarted from sratch the whole of my site (don't worry really only took me a day!) and updated Hikashop to 2.2.3. Everything is working fine except for my coupons. (On my first site no problems at all), I really don't know what I'm doing wrong. When I do a test it's just comes up : "Please fill your credit card information" Can you tell what's going wrong? (Very sorry only on local!) Thank you so much.")* Ok : Last Hikashop version downloaded through your website done... Hikashop 2.2.3 Here are the screen shots of my coupons : [ ![habf8e89.png](/forum/attachment/14268) ](/forum/attachment/14268 "habf8e89.png") [ ![h700b738.png](/forum/attachment/14269) ](/forum/attachment/14269 "h700b738.png") General configuration [ ![h5cbbe1a.png](/forum/attachment/14270) ](/forum/attachment/14270 "h5cbbe1a.png") Free order validation plugin activated Not touched the view : checkout / coupon.php If you need any more information please tell me! - [ ![habf8e89.png](/forum/attachment/14268) ](/forum/attachment/14268 "habf8e89.png") [ ](/forum/attachment/14268?download=1 "habf8e89.png") - [ ![h700b738.png](/forum/attachment/14269) ](/forum/attachment/14269 "h700b738.png") [ ](/forum/attachment/14269?download=1 "h700b738.png") - [ ![h5cbbe1a.png](/forum/attachment/14270) ](/forum/attachment/14270 "h5cbbe1a.png") [ ](/forum/attachment/14270?download=1 "h5cbbe1a.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2NDMyMS1jb3Vwb24tbm90LXdvcmtpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Oslo](/forum/user/20774-oslo "View Oslo's Profile")** - [![Oslo's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/20774-oslo "View Oslo's Profile") Topic Author - [ Offline](/forum/user/20774-oslo) Less More - Posts: 39 - Thank you received: 0 - - 12 years 10 months ago [\#136561](#136561) by [Oslo](/forum/user/20774-oslo "View Oslo's Profile") Replied by *[Oslo](/forum/user/20774-oslo "View Oslo's Profile")* on topic *[coupon not working](/forum/25-install-update/864321-coupon-not-working#136561 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : 2.2.3 -- Joomla version -- : 2.5 -- PHP version -- : 5.5.3 Hello, I've had quite a few problems with my site concerning MySQL so I'v updated the PHP and MySQL. I restarted from sratch the whole of my site (don't worry really only took me a day!) and updated Hikashop to 2.2.3. Everything is working fine except for my coupons. (On my first site no problems at all), I really don't know what I'm doing wrong. When I do a test it's just comes up : "Please fill your credit card information" Can you tell what's going wrong? (Very sorry only on local!) Thank you so much.")* Once again I've come to you for help for no reasons... Very sorry my coupons are working must of touched the view : checkout / coupon.php or done something silly after downloading your latest version. Re-downloaded the lastest version again, all is in order. Thanks again so much for your help!!!! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2NDMyMS1jb3Vwb24tbm90LXdvcmtpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 12 years 10 months ago [\#136599](#136599) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[coupon not working](/forum/25-install-update/864321-coupon-not-working#136599 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : 2.2.3 -- Joomla version -- : 2.5 -- PHP version -- : 5.5.3 Hello, I've had quite a few problems with my site concerning MySQL so I'v updated the PHP and MySQL. I restarted from sratch the whole of my site (don't worry really only took me a day!) and updated Hikashop to 2.2.3. Everything is working fine except for my coupons. (On my first site no problems at all), I really don't know what I'm doing wrong. When I do a test it's just comes up : "Please fill your credit card information" Can you tell what's going wrong? (Very sorry only on local!) Thank you so much.")* Thanks for your feedback ![:)](/media/kunena/emoticons/3.png ":)"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2NDMyMS1jb3Vwb24tbm90LXdvcmtpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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