[Skip to main content](#vessel-content) # User registration doesn't work after update 2.2.3 ## - **[raulpiscoi](/forum/user/22478-raulpiscoi "View raulpiscoi's Profile")** - [![raulpiscoi's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/22478-raulpiscoi "View raulpiscoi's Profile") Topic Author - [ Offline](/forum/user/22478-raulpiscoi) Less More - Posts: 28 - Thank you received: 1 - - 12 years 10 months ago [\#137031](#137031) by [raulpiscoi](/forum/user/22478-raulpiscoi "View raulpiscoi's Profile") *[User registration doesn't work after update 2.2.3](/forum/25-install-update/864426-user-registration-doesnt-work-after-update-2-2-3#137031 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : 2.2.3 -- Joomla version -- : 2.5.16 -- PHP version -- : 5.3 www.airsoft-romania.com Hi, In this weekend I update hikashop from 2.2.2 version to 2.2.3. After update everything was good...but...I noticed that was a few clients that they trying to register to my website, but there account was not activated. I tried to register myself with a new customer account, I introduced all required details and when I push "register" button, my website show me the home page (not the confirmation that I was registered). The account was created but is inactive and no email was sent to customer. I didn't modified anything in user option after update. I hope you can help me, because since today I tough that the problem is Artio joomshef module (I uninstalled meanwhile). The problem persist even when I disabled from Global Configuration - Use URL rewrite and Search Engine Friendly. Regards,.")* was created by *[raulpiscoi](/forum/user/22478-raulpiscoi "View raulpiscoi's Profile")* -- url of the page with the problem -- : [ mywebsite.com/mypage](http://mywebsite.com/mypage) -- HikaShop version -- : 2.2.3 -- Joomla version -- : 2.5.16 -- PHP version -- : 5.3 [ www.airsoft-romania.com](http://www.airsoft-romania.com) Hi, In this weekend I update hikashop from 2.2.2 version to 2.2.3. After update everything was good...but...I noticed that was a few clients that they trying to register to my website, but there account was not activated. I tried to register myself with a new customer account, I introduced all required details and when I push "register" button, my website show me the home page (not the confirmation that I was registered). The account was created but is inactive and no email was sent to customer. I didn't modified anything in user option after update. I hope you can help me, because since today I tough that the problem is Artio joomshef module (I uninstalled meanwhile). The problem persist even when I disabled from Global Configuration - Use URL rewrite and Search Engine Friendly. Regards,. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2NDQyNi11c2VyLXJlZ2lzdHJhdGlvbi1kb2VzbnQtd29yay1hZnRlci11cGRhdGUtMi0yLTM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86315 - Thank you received: 14274 - - 12 years 10 months ago [\#137036](#137036) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[User registration doesn't work after update 2.2.3](/forum/25-install-update/864426-user-registration-doesnt-work-after-update-2-2-3#137036 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : 2.2.3 -- Joomla version -- : 2.5.16 -- PHP version -- : 5.3 www.airsoft-romania.com Hi, In this weekend I update hikashop from 2.2.2 version to 2.2.3. After update everything was good...but...I noticed that was a few clients that they trying to register to my website, but there account was not activated. I tried to register myself with a new customer account, I introduced all required details and when I push "register" button, my website show me the home page (not the confirmation that I was registered). The account was created but is inactive and no email was sent to customer. I didn't modified anything in user option after update. I hope you can help me, because since today I tough that the problem is Artio joomshef module (I uninstalled meanwhile). The problem persist even when I disabled from Global Configuration - Use URL rewrite and Search Engine Friendly. Regards,.")* Hi, I don't see any problem with the registration on your website. After I click on "register" in the checkout of HikaShop, I am redirected to the activation message page which tells me that the account has been created and that I can then check my emails for the activation email with the link I can click on to activate the account and when I click on the link of the email, I get logged in and back to the checkout. That's the normal workflow when you have activated the user activation option of the options of the joomla user manager. The following user(s) said Thank You: [raulpiscoi](/forum/user/22478-raulpiscoi "View raulpiscoi's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2NDQyNi11c2VyLXJlZ2lzdHJhdGlvbi1kb2VzbnQtd29yay1hZnRlci11cGRhdGUtMi0yLTM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[raulpiscoi](/forum/user/22478-raulpiscoi "View raulpiscoi's Profile")** - [![raulpiscoi's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/22478-raulpiscoi "View raulpiscoi's Profile") Topic Author - [ Offline](/forum/user/22478-raulpiscoi) Less More - Posts: 28 - Thank you received: 1 - - 12 years 10 months ago [\#137037](#137037) by [raulpiscoi](/forum/user/22478-raulpiscoi "View raulpiscoi's Profile") Replied by *[raulpiscoi](/forum/user/22478-raulpiscoi "View raulpiscoi's Profile")* on topic *[User registration doesn't work after update 2.2.3](/forum/25-install-update/864426-user-registration-doesnt-work-after-update-2-2-3#137037 "-- url of the page with the problem -- : mywebsite.com/mypage -- HikaShop version -- : 2.2.3 -- Joomla version -- : 2.5.16 -- PHP version -- : 5.3 www.airsoft-romania.com Hi, In this weekend I update hikashop from 2.2.2 version to 2.2.3. After update everything was good...but...I noticed that was a few clients that they trying to register to my website, but there account was not activated. I tried to register myself with a new customer account, I introduced all required details and when I push "register" button, my website show me the home page (not the confirmation that I was registered). The account was created but is inactive and no email was sent to customer. I didn't modified anything in user option after update. I hope you can help me, because since today I tough that the problem is Artio joomshef module (I uninstalled meanwhile). The problem persist even when I disabled from Global Configuration - Use URL rewrite and Search Engine Friendly. Regards,.")* Hi, On my home computer and my office computer, I cannot register a new user, the confirmation is not dispalyed and the email with user and password is not sent. I'll give a try from my tablet pc. 10x and regards, Raul Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2NDQyNi11c2VyLXJlZ2lzdHJhdGlvbi1kb2VzbnQtd29yay1hZnRlci11cGRhdGUtMi0yLTM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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