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#   Upload/Upgrade Starter to Essential

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- **[Paths](/forum/user/29943-paths "View Paths's Profile")**
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12 years 10 months ago [\#137122](#137122) by [Paths](/forum/user/29943-paths "View Paths's Profile")  *[Upload/Upgrade Starter to Essential](/forum/25-install-update/864444-upload-upgrade-starter-to-essential#137122 "Hi! I have a problem trying to upgrade the version starter to essential in joomla since extension manager, just can see the upload in the server at 100% but don't appears any message.  What can I do?  Best regards,")* was created by *[Paths](/forum/user/29943-paths "View Paths's Profile")*

Hi!
I have a problem trying to upgrade the version starter to essential in joomla since extension manager, just can see the upload in the server at 100% but don't appears any message.

What can I do?

Best regards,

- [ ![h3def4ef.jpg](/forum/attachment/14337) ](/forum/attachment/14337 "h3def4ef.jpg") [ ](/forum/attachment/14337?download=1 "h3def4ef.jpg")
- [ ![hda8e0fc.jpg](/forum/attachment/14338) ](/forum/attachment/14338 "hda8e0fc.jpg") [ ](/forum/attachment/14338?download=1 "hda8e0fc.jpg")

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12 years 10 months ago [\#137133](#137133) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Upload/Upgrade Starter to Essential](/forum/25-install-update/864444-upload-upgrade-starter-to-essential#137133 "Hi! I have a problem trying to upgrade the version starter to essential in joomla since extension manager, just can see the upload in the server at 100% but don't appears any message.  What can I do?  Best regards,")*

Hi,

You can try a different package, we propose the "tar.gz" and the "zip" formats.
If it still don't work, there is a procedure to install component using FTP.
[ www.hikashop.com/support/documentation/5...-install.html#errors](http://www.hikashop.com/support/documentation/59-hikashop-how-to-install.html#errors)

Regards,

---

Jerome - Obsidev.com
HikaMarket &amp; HikaSerial developer / HikaShop core dev team.

The following user(s) said Thank You: [Paths](/forum/user/29943-paths "View Paths's Profile")

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- **[Paths](/forum/user/29943-paths "View Paths's Profile")**
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12 years 10 months ago [\#137243](#137243) by [Paths](/forum/user/29943-paths "View Paths's Profile")  Replied by *[Paths](/forum/user/29943-paths "View Paths's Profile")* on topic *[Upload/Upgrade Starter to Essential](/forum/25-install-update/864444-upload-upgrade-starter-to-essential#137243 "Hi! I have a problem trying to upgrade the version starter to essential in joomla since extension manager, just can see the upload in the server at 100% but don't appears any message.  What can I do?  Best regards,")*

Thanks a lot! were a problem with the extension ![:)](/media/kunena/emoticons/8.png ":)")
Regards,

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