[Skip to main content](#vessel-content) # Installing HikaShop onto 123Reg Server ## - **[Autokool](/forum/user/30491-autokool "View Autokool's Profile")** - [![Autokool's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/30491-autokool "View Autokool's Profile") Topic Author - [ Offline](/forum/user/30491-autokool) Less More - Posts: 1 - Thank you received: 0 - - 12 years 9 months ago [\#138269](#138269) by [Autokool](/forum/user/30491-autokool "View Autokool's Profile") *[Installing HikaShop onto 123Reg Server](/forum/25-install-update/864658-installing-hikashop-onto-123reg-server#138269 "We are trying to install HikaShop into our new website hosted on a 123reg server, however we are met with an Internal Server Error - The server encountered an internal error or misconfiguration and...")* was created by *[Autokool](/forum/user/30491-autokool "View Autokool's Profile")* We are trying to install HikaShop into our new website hosted on a 123reg server, however we are met with an Internal Server Error - The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator, [ www.123-support.co.uk](http://www.123-support.co.uk) and inform them of the time the error occurred, and anything you might have done that may have caused the error. We have contacted 123reg support and they have responded with "We have checked the logs for any Internal Server errors on your website and have found that one of your plugins was calling for a PHP module that is not enabled in PHP 5.3.3 you were using. Unfortunately, this module is enabled on our version of PHP 5.2.17, however your Joomla website is not compatible with PHP 5.2. The only way for your website to run is to use PHP 5.3.3, however you will not be able to install the HikaShop extension." If this is correct are there any workarounds available other than changing hosting provider or are we missing something that could possibly be helping us? We are fairly new to this and any help would be appreciated. -- HikaShop version -- : 2.2.3 -- Joomla version -- : 3.2.1 -- PHP version -- : 5.3.3 -- Browser(s) name and version -- : Chrome 31.0.1650.63 m Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2NDY1OC1pbnN0YWxsaW5nLWhpa2FzaG9wLW9udG8tMTIzcmVnLXNlcnZlcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86293 - Thank you received: 14271 - - 12 years 9 months ago [\#138276](#138276) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Installing HikaShop onto 123Reg Server](/forum/25-install-update/864658-installing-hikashop-onto-123reg-server#138276 "We are trying to install HikaShop into our new website hosted on a 123reg server, however we are met with an Internal Server Error - The server encountered an internal error or misconfiguration and...")* Hi, HikaShop can be installed on any server and is compatible with all the versions of PHP 5. It's probably an issue with the restrictions put in place by your hosting company. To circumvent that, try an install via FTP: [ www.hikashop.com/support/documentation/5...-to-install.html#ftp](http://www.hikashop.com/support/documentation/59-hikashop-how-to-install.html#ftp) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2NDY1OC1pbnN0YWxsaW5nLWhpa2FzaG9wLW9udG8tMTIzcmVnLXNlcnZlcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop- Install & Update- Product & Category Display- Content Creation- Sales and Orders- - Orders management- - Reports & Statistics- Customers- Checkout- Payment Methods- Shipping Methods- Import & Export (CSV, XLS…)- Specific Features- - Affilation- - Taxes- - Wishlist- - Vote- - Carousel & Slider- - Mass Actions- - Filters & Search- - Discount & Coupon- - Feature Request- Integrations- Showcase- General Talk about HikaShop- Development- - HikaShop 3.0 Beta- Translation- Commercial Jobs HikaShop Components- HikaMarket- - Market: Feature requests- - Market: How to?- - Market: Bug Report- HikaSerial- - General talk about HikaSerial- - Serial: Bug Report- - Serial: How to?- - Support en Français de HikaSerial (French Support)- - HikaSubscription- HikaAuction- - Auction: Feature requests- - Auction: How to?- - Auction: Bug report Hikashop around the world- Support en Français (French Support)- Russian- - FAQ. Курс выживания с Hikashop. Частые вопросы и о- - Расширения Hikashop- - Наши сайты на Hikashop- 日本語版サポート(Japanese Support)- Thai- German Archives- Bug Report- How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.086 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)