[Skip to main content](#vessel-content) # 404 error when updating configuration settings ## - **[bstewart662](/forum/user/30629-bstewart662 "View bstewart662's Profile")** - [![bstewart662's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/30629-bstewart662 "View bstewart662's Profile") Topic Author - [ Offline](/forum/user/30629-bstewart662) Less More - Posts: 2 - Thank you received: 0 - - 12 years 9 months ago [\#139208](#139208) by [bstewart662](/forum/user/30629-bstewart662 "View bstewart662's Profile") *[404 error when updating configuration settings](/forum/25-install-update/864891-404-error-when-updating-configuration-settings#139208 "Whenever I try to to update my configuration settings, I get a 404 error when I click on 'save' or 'save and close'. This is the URL which generates the error www.4mymerles.com/administrator/index.ph...ikashop&ctrl=config# although the '#' is removed from the end in the location bar.")* was created by *[bstewart662](/forum/user/30629-bstewart662 "View bstewart662's Profile")* Whenever I try to to update my configuration settings, I get a 404 error when I click on 'save' or 'save and close'. This is the URL which generates the error [ www.4mymerles.com/administrator/index.ph...ikashop&ctrl=config#](http://www.4mymerles.com/administrator/index.php?option=com_hikashop&ctrl=config#) although the '#' is removed from the end in the location bar. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2NDg5MS00MDQtZXJyb3Itd2hlbi11cGRhdGluZy1jb25maWd1cmF0aW9uLXNldHRpbmdzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 12 years 9 months ago [\#139231](#139231) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[404 error when updating configuration settings](/forum/25-install-update/864891-404-error-when-updating-configuration-settings#139231 "Whenever I try to to update my configuration settings, I get a 404 error when I click on 'save' or 'save and close'. This is the URL which generates the error www.4mymerles.com/administrator/index.ph...ikashop&ctrl=config# although the '#' is removed from the end in the location bar.")* Hi, Please indicate your HikaShop version number. We can't access to your backend so we can't see anything. Your url looks good but it's all I can say with the information I have. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2NDg5MS00MDQtZXJyb3Itd2hlbi11cGRhdGluZy1jb25maWd1cmF0aW9uLXNldHRpbmdzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[bstewart662](/forum/user/30629-bstewart662 "View bstewart662's Profile")** - [![bstewart662's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/30629-bstewart662 "View bstewart662's Profile") Topic Author - [ Offline](/forum/user/30629-bstewart662) Less More - Posts: 2 - Thank you received: 0 - - 12 years 9 months ago [\#139490](#139490) by [bstewart662](/forum/user/30629-bstewart662 "View bstewart662's Profile") Replied by *[bstewart662](/forum/user/30629-bstewart662 "View bstewart662's Profile")* on topic *[404 error when updating configuration settings](/forum/25-install-update/864891-404-error-when-updating-configuration-settings#139490 "Whenever I try to to update my configuration settings, I get a 404 error when I click on 'save' or 'save and close'. This is the URL which generates the error www.4mymerles.com/administrator/index.ph...ikashop&ctrl=config# although the '#' is removed from the end in the location bar.")* I may have found teh issue, it says it could not find a valid license. We did purchase a valid license for this product Below is the message I got which gives the version number and the message. The only thing I hav edone is move the site from one server to another. Brian Your version is 1.6.0, the latest stable version is 2.2.3 We could not find a valid licence for Hikashop Business attached to your account... You are currently logged as bstewart662 on our website but you can go to your account to log out and log in with another username Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2NDg5MS00MDQtZXJyb3Itd2hlbi11cGRhdGluZy1jb25maWd1cmF0aW9uLXNldHRpbmdzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 12 years 9 months ago [\#139853](#139853) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[404 error when updating configuration settings](/forum/25-install-update/864891-404-error-when-updating-configuration-settings#139853 "Whenever I try to to update my configuration settings, I get a 404 error when I click on 'save' or 'save and close'. This is the URL which generates the error www.4mymerles.com/administrator/index.ph...ikashop&ctrl=config# although the '#' is removed from the end in the location bar.")* Hi, Can you directly download the last Hikashop version through our website, install it, and tell me if it works ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2NDg5MS00MDQtZXJyb3Itd2hlbi11cGRhdGluZy1jb25maWd1cmF0aW9uLXNldHRpbmdzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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