[Skip to main content](#vessel-content) # variant prices not working ## - **[RobinS](/forum/user/14108-robins "View RobinS's Profile")** - [![RobinS's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/14108-robins "View RobinS's Profile") Topic Author - [ Offline](/forum/user/14108-robins) Less More - Posts: 20 - Thank you received: 0 - - 12 years 9 months ago - 12 years 9 months ago [\#140735](#140735) by [RobinS](/forum/user/14108-robins "View RobinS's Profile") *[variant prices not working](/forum/25-install-update/865230-variant-prices-not-working#140735 "Trying to add a variant to a new product with a different price, but NOT WORKING! When we add a variant, with a different price than the default, only the default variant price shows, regardless of the version selected in the drop down menu, when you add it to the cart. How do we get each variant to show with the correct price? Followed instructions in your support documentation for selecting characteristics with 2 variants, but can't get each variant to show the corresponding price. Both show correctly in the prices section and in the manage variants section (correct prices with correct version), but when published, only the default version can be added to the cart.")* was created by *[RobinS](/forum/user/14108-robins "View RobinS's Profile")* Trying to add a variant to a new product with a different price, but NOT WORKING! When we add a variant, with a different price than the default, only the default variant price shows, regardless of the version selected in the drop down menu, when you add it to the cart. **How do we get each variant to show with the correct price?** Followed instructions in your support documentation for selecting characteristics with 2 variants, but can't get each variant to show the corresponding price. Both show correctly in the prices section and in the manage variants section (correct prices with correct version), but when published, only the default version can be added to the cart. Last edit: 12 years 9 months ago by [RobinS](/forum/user/14108-robins "View RobinS's Profile"). Reason: clarification Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2NTIzMC12YXJpYW50LXByaWNlcy1ub3Qtd29ya2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86293 - Thank you received: 14271 - - 12 years 9 months ago [\#140746](#140746) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[variant prices not working](/forum/25-install-update/865230-variant-prices-not-working#140746 "Trying to add a variant to a new product with a different price, but NOT WORKING! When we add a variant, with a different price than the default, only the default variant price shows, regardless of the version selected in the drop down menu, when you add it to the cart. How do we get each variant to show with the correct price? Followed instructions in your support documentation for selecting characteristics with 2 variants, but can't get each variant to show the corresponding price. Both show correctly in the prices section and in the manage variants section (correct prices with correct version), but when published, only the default version can be added to the cart.")* That issue is typical of either a javascript error on the page, or a customization of the product page which wasn't done properly. We would need a link to the page with the issue in order to tell you which one it is and be more precise on a potential solution. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2NTIzMC12YXJpYW50LXByaWNlcy1ub3Qtd29ya2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[RobinS](/forum/user/14108-robins "View RobinS's Profile")** - [![RobinS's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/14108-robins "View RobinS's Profile") Topic Author - [ Offline](/forum/user/14108-robins) Less More - Posts: 20 - Thank you received: 0 - - 12 years 9 months ago [\#140749](#140749) by [RobinS](/forum/user/14108-robins "View RobinS's Profile") Replied by *[RobinS](/forum/user/14108-robins "View RobinS's Profile")* on topic *[variant prices not working](/forum/25-install-update/865230-variant-prices-not-working#140749 "Trying to add a variant to a new product with a different price, but NOT WORKING! When we add a variant, with a different price than the default, only the default variant price shows, regardless of the version selected in the drop down menu, when you add it to the cart. How do we get each variant to show with the correct price? Followed instructions in your support documentation for selecting characteristics with 2 variants, but can't get each variant to show the corresponding price. Both show correctly in the prices section and in the manage variants section (correct prices with correct version), but when published, only the default version can be added to the cart.")* Since the pages weren't working, they're not published. I've attached a screen print of the page. THANKS If you need any further information, please let me know. For now, we created 2 separate products, but it would be much better to have them as a single product with a variation. We set the product up exactly the same way as we did for our Beer Industry Update, which works perfectly. But that product was originally set up in the Basic version, and we've since upgraded to Essentials. Thanks again Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2NTIzMC12YXJpYW50LXByaWNlcy1ub3Qtd29ya2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86293 - Thank you received: 14271 - - 12 years 9 months ago [\#140760](#140760) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[variant prices not working](/forum/25-install-update/865230-variant-prices-not-working#140760 "Trying to add a variant to a new product with a different price, but NOT WORKING! When we add a variant, with a different price than the default, only the default variant price shows, regardless of the version selected in the drop down menu, when you add it to the cart. How do we get each variant to show with the correct price? Followed instructions in your support documentation for selecting characteristics with 2 variants, but can't get each variant to show the corresponding price. Both show correctly in the prices section and in the manage variants section (correct prices with correct version), but when published, only the default version can be added to the cart.")* The upgrade shouldn't change anything. We would really need to look at the issue on the page in order to determine the problem. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2NTIzMC12YXJpYW50LXByaWNlcy1ub3Qtd29ya2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[RobinS](/forum/user/14108-robins "View RobinS's Profile")** - [![RobinS's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/14108-robins "View RobinS's Profile") Topic Author - [ Offline](/forum/user/14108-robins) Less More - Posts: 20 - Thank you received: 0 - - 12 years 9 months ago [\#140935](#140935) by [RobinS](/forum/user/14108-robins "View RobinS's Profile") Replied by *[RobinS](/forum/user/14108-robins "View RobinS's Profile")* on topic *[variant prices not working](/forum/25-install-update/865230-variant-prices-not-working#140935 "Trying to add a variant to a new product with a different price, but NOT WORKING! When we add a variant, with a different price than the default, only the default variant price shows, regardless of the version selected in the drop down menu, when you add it to the cart. How do we get each variant to show with the correct price? Followed instructions in your support documentation for selecting characteristics with 2 variants, but can't get each variant to show the corresponding price. Both show correctly in the prices section and in the manage variants section (correct prices with correct version), but when published, only the default version can be added to the cart.")* how can I show you the issue on the page if it's not published (and can't be published until it's showing the options and pricing correctly?) Thanks Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2NTIzMC12YXJpYW50LXByaWNlcy1ub3Qtd29ya2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86293 - Thank you received: 14271 - - 12 years 9 months ago [\#140961](#140961) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[variant prices not working](/forum/25-install-update/865230-variant-prices-not-working#140961 "Trying to add a variant to a new product with a different price, but NOT WORKING! When we add a variant, with a different price than the default, only the default variant price shows, regardless of the version selected in the drop down menu, when you add it to the cart. How do we get each variant to show with the correct price? Followed instructions in your support documentation for selecting characteristics with 2 variants, but can't get each variant to show the corresponding price. Both show correctly in the prices section and in the manage variants section (correct prices with correct version), but when published, only the default version can be added to the cart.")* create a menu item of the type hikashop product page via the joomla menu manager and select that product for it. Also, set your menu item to be accessible only to special users and then provide us with a user account and a link to the page and we should be able to see it, while others won't. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2NTIzMC12YXJpYW50LXByaWNlcy1ub3Qtd29ya2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[leobrian](/forum/user/30887-leobrian "View leobrian's Profile")** - [![leobrian's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/30887-leobrian "View leobrian's Profile") - [ Offline](/forum/user/30887-leobrian) Less More - Posts: 3 - Thank you received: 0 - - 12 years 9 months ago - 12 years 9 months ago [\#141359](#141359) by [leobrian](/forum/user/30887-leobrian "View leobrian's Profile") Replied by *[leobrian](/forum/user/30887-leobrian "View leobrian's Profile")* on topic *[variant prices not working](/forum/25-install-update/865230-variant-prices-not-working#141359 "Trying to add a variant to a new product with a different price, but NOT WORKING! When we add a variant, with a different price than the default, only the default variant price shows, regardless of the version selected in the drop down menu, when you add it to the cart. How do we get each variant to show with the correct price? Followed instructions in your support documentation for selecting characteristics with 2 variants, but can't get each variant to show the corresponding price. Both show correctly in the prices section and in the manage variants section (correct prices with correct version), but when published, only the default version can be added to the cart.")* I have the same issue. I did not alter any scripts... the link to the development page is: [ alexavior.net/as2/index.php/hikashop-men...1-premium-web-design](http://alexavior.net/as2/index.php/hikashop-menu-for-categories-listing/product/1-premium-web-design) Joomla 3.2.1 Last edit: 12 years 9 months ago by [leobrian](/forum/user/30887-leobrian "View leobrian's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2NTIzMC12YXJpYW50LXByaWNlcy1ub3Qtd29ya2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[leobrian](/forum/user/30887-leobrian "View leobrian's Profile")** - [![leobrian's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/30887-leobrian "View leobrian's Profile") - [ Offline](/forum/user/30887-leobrian) Less More - Posts: 3 - Thank you received: 0 - - 12 years 9 months ago [\#141363](#141363) by [leobrian](/forum/user/30887-leobrian "View leobrian's Profile") Replied by *[leobrian](/forum/user/30887-leobrian "View leobrian's Profile")* on topic *[variant prices not working](/forum/25-install-update/865230-variant-prices-not-working#141363 "Trying to add a variant to a new product with a different price, but NOT WORKING! When we add a variant, with a different price than the default, only the default variant price shows, regardless of the version selected in the drop down menu, when you add it to the cart. How do we get each variant to show with the correct price? Followed instructions in your support documentation for selecting characteristics with 2 variants, but can't get each variant to show the corresponding price. Both show correctly in the prices section and in the manage variants section (correct prices with correct version), but when published, only the default version can be added to the cart.")* Also Why do i have so many variants to manage? I have 85 variants for just 7 characteristics. I can create an admin password for you it you would like to take a look. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2NTIzMC12YXJpYW50LXByaWNlcy1ub3Qtd29ya2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86293 - Thank you received: 14271 - - 12 years 9 months ago [\#141381](#141381) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[variant prices not working](/forum/25-install-update/865230-variant-prices-not-working#141381 "Trying to add a variant to a new product with a different price, but NOT WORKING! When we add a variant, with a different price than the default, only the default variant price shows, regardless of the version selected in the drop down menu, when you add it to the cart. How do we get each variant to show with the correct price? Followed instructions in your support documentation for selecting characteristics with 2 variants, but can't get each variant to show the corresponding price. Both show correctly in the prices section and in the manage variants section (correct prices with correct version), but when published, only the default version can be added to the cart.")* You have one variant per combination of characteristics value. That way you can override the main product information for each variant. If you click on the "manage variants" button of the product, you can enter a price for each variant. From what I can see on your link, you don't want to use characteristics. You want to use instead options: [ www.hikashop.com/support/support/documen...ct-form.html#options](http://www.hikashop.com/support/support/documentation/integrated-documentation/19-hikashop-product-form.html#options) That way, you'll only have 7 options and their price will be added to the main product automatically, somewhat like on that page: [ demo.hikashop.com/index.php?option=com\_h...ow&Itemid=91&lang=en](http://demo.hikashop.com/index.php?option=com_hikashop&view=product&layout=show&Itemid=91&lang=en) The following user(s) said Thank You: [leobrian](/forum/user/30887-leobrian "View leobrian's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2NTIzMC12YXJpYW50LXByaWNlcy1ub3Qtd29ya2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[leobrian](/forum/user/30887-leobrian "View leobrian's Profile")** - [![leobrian's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/30887-leobrian "View leobrian's Profile") - [ Offline](/forum/user/30887-leobrian) Less More - Posts: 3 - Thank you received: 0 - - 12 years 9 months ago [\#141395](#141395) by [leobrian](/forum/user/30887-leobrian "View leobrian's Profile") Replied by *[leobrian](/forum/user/30887-leobrian "View leobrian's Profile")* on topic *[variant prices not working](/forum/25-install-update/865230-variant-prices-not-working#141395 "Trying to add a variant to a new product with a different price, but NOT WORKING! When we add a variant, with a different price than the default, only the default variant price shows, regardless of the version selected in the drop down menu, when you add it to the cart. How do we get each variant to show with the correct price? Followed instructions in your support documentation for selecting characteristics with 2 variants, but can't get each variant to show the corresponding price. Both show correctly in the prices section and in the manage variants section (correct prices with correct version), but when published, only the default version can be added to the cart.")* Ok, how easy is it upgrade to the get this feature? Will I loose what I've done so far? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2NTIzMC12YXJpYW50LXByaWNlcy1ub3Qtd29ya2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 12 years 9 months ago - 12 years 9 months ago [\#141418](#141418) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[variant prices not working](/forum/25-install-update/865230-variant-prices-not-working#141418 "Trying to add a variant to a new product with a different price, but NOT WORKING! When we add a variant, with a different price than the default, only the default variant price shows, regardless of the version selected in the drop down menu, when you add it to the cart. How do we get each variant to show with the correct price? Followed instructions in your support documentation for selecting characteristics with 2 variants, but can't get each variant to show the corresponding price. Both show correctly in the prices section and in the manage variants section (correct prices with correct version), but when published, only the default version can be added to the cart.")* Hi, You'll probably find your answer [ there](http://www.hikashop.com/support/59-hikashop-how-to-install.html#update). By upgrading HikaShop you won't loose any information. It will just upgrade the files and add new columns in the database if required. Your views overrides, css overrides, language, configuration, orders, products will stay intact. But careful if you have modified directly an HikaShop file and you didn't use the backend interface for that. Because you could loose your modifications. Making a **backup** is always a good security. Last edit: 12 years 9 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile"). The following user(s) said Thank You: [leobrian](/forum/user/30887-leobrian "View leobrian's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2NTIzMC12YXJpYW50LXByaWNlcy1ub3Qtd29ya2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[RobinS](/forum/user/14108-robins "View RobinS's Profile")** - [![RobinS's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/14108-robins "View RobinS's Profile") Topic Author - [ Offline](/forum/user/14108-robins) Less More - Posts: 20 - Thank you received: 0 - - 12 years 9 months ago [\#141460](#141460) by [RobinS](/forum/user/14108-robins "View RobinS's Profile") Replied by *[RobinS](/forum/user/14108-robins "View RobinS's Profile")* on topic *[variant prices not working](/forum/25-install-update/865230-variant-prices-not-working#141460 "Trying to add a variant to a new product with a different price, but NOT WORKING! When we add a variant, with a different price than the default, only the default variant price shows, regardless of the version selected in the drop down menu, when you add it to the cart. How do we get each variant to show with the correct price? Followed instructions in your support documentation for selecting characteristics with 2 variants, but can't get each variant to show the corresponding price. Both show correctly in the prices section and in the manage variants section (correct prices with correct version), but when published, only the default version can be added to the cart.")* nicolas, We have created the Menu Item with restricted access, but we also have a Available Products Summary page and when we publish the product, it will be displayed there for all customers to see. Is there any way around this? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2NTIzMC12YXJpYW50LXByaWNlcy1ub3Qtd29ya2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Eliot](/forum/user/1824-eliot "View Eliot's Profile")** - [![Eliot's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar1824.png)](/forum/user/1824-eliot "View Eliot's Profile") - [ Offline](/forum/user/1824-eliot) Less More - Posts: 2334 - Thank you received: 403 - - 12 years 8 months ago [\#141585](#141585) by [Eliot](/forum/user/1824-eliot "View Eliot's Profile") Replied by *[Eliot](/forum/user/1824-eliot "View Eliot's Profile")* on topic *[variant prices not working](/forum/25-install-update/865230-variant-prices-not-working#141585 "Trying to add a variant to a new product with a different price, but NOT WORKING! When we add a variant, with a different price than the default, only the default variant price shows, regardless of the version selected in the drop down menu, when you add it to the cart. How do we get each variant to show with the correct price? Followed instructions in your support documentation for selecting characteristics with 2 variants, but can't get each variant to show the corresponding price. Both show correctly in the prices section and in the manage variants section (correct prices with correct version), but when published, only the default version can be added to the cart.")* You can change the ACL for the product itself and limit it to a specific group. It should do the job ![:)](/media/kunena/emoticons/8.png ":)") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2NTIzMC12YXJpYW50LXByaWNlcy1ub3Qtd29ya2luZz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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