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#   shipping method automatically chosen

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12 years 9 months ago [\#141416](#141416) by [medean](/forum/user/30772-medean "View medean's Profile")  *[shipping method automatically chosen](/forum/25-install-update/865369-shipping-method-automatically-chosen#141416 "-- url of the page with the problem -- :   velacell.de  -- HikaShop version -- : newest business -- Joomla version -- : 3.2 -- PHP version -- : 5.5 -- Browser(s) name and version -- : firefox  Hallo, I want that the shipping method is given from the shop and not that the customer can choose it - how can I do that?  thanks :)")* was created by *[medean](/forum/user/30772-medean "View medean's Profile")*

-- url of the page with the problem -- : [ velacell.de](http://velacell.de)
-- HikaShop version -- : newest business
-- Joomla version -- : 3.2
-- PHP version -- : 5.5
-- Browser(s) name and version -- : firefox

Hallo,
I want that the shipping method is given from the shop and not that the customer can choose it - how can I do that?

thanks ![:)](/media/kunena/emoticons/8.png ":)")

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- **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")**
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12 years 9 months ago [\#141435](#141435) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")  Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[shipping method automatically chosen](/forum/25-install-update/865369-shipping-method-automatically-chosen#141435 "-- url of the page with the problem -- :   velacell.de  -- HikaShop version -- : newest business -- Joomla version -- : 3.2 -- PHP version -- : 5.5 -- Browser(s) name and version -- : firefox  Hallo, I want that the shipping method is given from the shop and not that the customer can choose it - how can I do that?  thanks :)")*

Hi,
Can you give me more information about what do you exactly mean by :

> I want that the shipping method is given from the shop

Showing me some screenshots will also be a good idea ![:)](/media/kunena/emoticons/8.png ":)").

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- **[medean](/forum/user/30772-medean "View medean's Profile")**
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12 years 8 months ago -  12 years 8 months ago [\#141636](#141636) by [medean](/forum/user/30772-medean "View medean's Profile")  Replied by *[medean](/forum/user/30772-medean "View medean's Profile")* on topic *[shipping method automatically chosen](/forum/25-install-update/865369-shipping-method-automatically-chosen#141636 "-- url of the page with the problem -- :   velacell.de  -- HikaShop version -- : newest business -- Joomla version -- : 3.2 -- PHP version -- : 5.5 -- Browser(s) name and version -- : firefox  Hallo, I want that the shipping method is given from the shop and not that the customer can choose it - how can I do that?  thanks :)")*

Hi,
in my example I want to buy now something for 0,50€ and I want to let it send to an address in Germany.

I configured different shipping methods for that...usually the shop should show now automatically the shipping costs of 4,50€ (because the order is below 60€ and to Germany).

But now the shop shows that I can choose the shipping method myself and pre-selected is also the shippment to the rest of europe for 9€ instead of the right one.

How can I configure that the shop chooses automatically the right one and shows then only that?
thanks

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Last edit: 12 years 8 months ago by [medean](/forum/user/30772-medean "View medean's Profile").

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12 years 8 months ago -  12 years 8 months ago [\#141655](#141655) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")  Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[shipping method automatically chosen](/forum/25-install-update/865369-shipping-method-automatically-chosen#141655 "-- url of the page with the problem -- :   velacell.de  -- HikaShop version -- : newest business -- Joomla version -- : 3.2 -- PHP version -- : 5.5 -- Browser(s) name and version -- : firefox  Hallo, I want that the shipping method is given from the shop and not that the customer can choose it - how can I do that?  thanks :)")*

You'll be able to do that by using your shipping methods "[ restriction](http://www.hikashop.com/support/support/documentation/31-hikashop-shipping-manual-form.html#additional)" options.

Last edit: 12 years 8 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile").

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- **[medean](/forum/user/30772-medean "View medean's Profile")**
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12 years 8 months ago [\#141671](#141671) by [medean](/forum/user/30772-medean "View medean's Profile")  Replied by *[medean](/forum/user/30772-medean "View medean's Profile")* on topic *[shipping method automatically chosen](/forum/25-install-update/865369-shipping-method-automatically-chosen#141671 "-- url of the page with the problem -- :   velacell.de  -- HikaShop version -- : newest business -- Joomla version -- : 3.2 -- PHP version -- : 5.5 -- Browser(s) name and version -- : firefox  Hallo, I want that the shipping method is given from the shop and not that the customer can choose it - how can I do that?  thanks :)")*

ok, then I did there something not as it is supposed to be:

I made a screen shot how I made the restrictions for orders until 59,99€ to germany

What is missing?
thanks

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12 years 8 months ago [\#141690](#141690) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")  Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[shipping method automatically chosen](/forum/25-install-update/865369-shipping-method-automatically-chosen#141690 "-- url of the page with the problem -- :   velacell.de  -- HikaShop version -- : newest business -- Joomla version -- : 3.2 -- PHP version -- : 5.5 -- Browser(s) name and version -- : firefox  Hallo, I want that the shipping method is given from the shop and not that the customer can choose it - how can I do that?  thanks :)")*

It seems like you correctly configured this shipping method, can you show me how did you configured the second shipping method ?
Also, note that if you have virtual products (a product without weight and dimensions) you'll have to set the "Include virtual products price" option of your shipping methods to **YES** if you want to take into account their price for your restrictions.

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- **[medean](/forum/user/30772-medean "View medean's Profile")**
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12 years 8 months ago [\#142184](#142184) by [medean](/forum/user/30772-medean "View medean's Profile")  Replied by *[medean](/forum/user/30772-medean "View medean's Profile")* on topic *[shipping method automatically chosen](/forum/25-install-update/865369-shipping-method-automatically-chosen#142184 "-- url of the page with the problem -- :   velacell.de  -- HikaShop version -- : newest business -- Joomla version -- : 3.2 -- PHP version -- : 5.5 -- Browser(s) name and version -- : firefox  Hallo, I want that the shipping method is given from the shop and not that the customer can choose it - how can I do that?  thanks :)")*

Hi,
sorry for my late reply but me moved.
virtual products we don´t have.

I made screenshots from the other shipping methods.
the first two screenshots are for orders higher than 60€ send to Germany - no shipping costs.
The last two screenshots are for orders from the rest of EU - for 9€ except of switzerland (for that exception I only wrote a sentence that they should ask for the price first - didn´t know how to do that different)

thanks

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12 years 8 months ago [\#142304](#142304) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")  Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[shipping method automatically chosen](/forum/25-install-update/865369-shipping-method-automatically-chosen#142304 "-- url of the page with the problem -- :   velacell.de  -- HikaShop version -- : newest business -- Joomla version -- : 3.2 -- PHP version -- : 5.5 -- Browser(s) name and version -- : firefox  Hallo, I want that the shipping method is given from the shop and not that the customer can choose it - how can I do that?  thanks :)")*

Hi,
Regarding your second shipping method you should :
1. Use a zone restriction, so you'll have to create a new shipping zone through "*Hikashop-&gt;System-&gt;Zones*" and add into that zone, the zone where you want to use your shipping method

2. Don't set any minimum/maximum post code restriction

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12 years 8 months ago [\#142389](#142389) by [medean](/forum/user/30772-medean "View medean's Profile")  Replied by *[medean](/forum/user/30772-medean "View medean's Profile")* on topic *[shipping method automatically chosen](/forum/25-install-update/865369-shipping-method-automatically-chosen#142389 "-- url of the page with the problem -- :   velacell.de  -- HikaShop version -- : newest business -- Joomla version -- : 3.2 -- PHP version -- : 5.5 -- Browser(s) name and version -- : firefox  Hallo, I want that the shipping method is given from the shop and not that the customer can choose it - how can I do that?  thanks :)")*

Hi,
under Hikashop-&gt;System
I can only find taxzone but not only zone, is it that what you mean?
Could you explain the way how to do that just for dummies like me? :blush:

The minimum/maximum post code restrictions I took out of all and now is at least the right shipping method pre-chosen and not the shipping method for the rest of europe. So we´re one step further... thanks

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12 years 8 months ago [\#142417](#142417) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")  Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[shipping method automatically chosen](/forum/25-install-update/865369-shipping-method-automatically-chosen#142417 "-- url of the page with the problem -- :   velacell.de  -- HikaShop version -- : newest business -- Joomla version -- : 3.2 -- PHP version -- : 5.5 -- Browser(s) name and version -- : firefox  Hallo, I want that the shipping method is given from the shop and not that the customer can choose it - how can I do that?  thanks :)")*

Hi,
Here is the [ tax documentation](http://www.hikashop.com/support/documentation/integrated-documentation/19-hikashop/installation-configuration/37-hikashop-taxation-listing.html), reading it will probably help to to find where and how to do it ![:)](/media/kunena/emoticons/8.png ":)").
Here is a screenshots of where to find the page "*Hikashop-&gt;System-&gt;Taxes*".

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