[Skip to main content](#vessel-content) # white page after contact us ## - **[lacasetta](/forum/user/5505-lacasetta "View lacasetta's Profile")** - [![lacasetta's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar5505.jpg)](/forum/user/5505-lacasetta "View lacasetta's Profile") Topic Author - [ Offline](/forum/user/5505-lacasetta) Less More - Posts: 719 - Thank you received: 3 - - - - [](http://www.lacasettabio.it) - 12 years 8 months ago [\#141749](#141749) by [lacasetta](/forum/user/5505-lacasetta "View lacasetta's Profile") *[white page after contact us](/forum/25-install-update/865433-white-page-after-contact-us#141749 "-- HikaShop version -- : 2.2.3 Hi, today i noticed an issue. On every product i have the "Contact us for more information". I you click on it , fill the form and click on "OK" you have a White page... stop The mails are sent fine. Just a link to have a test: www.lacasettabio.it/en/negozio-online/sa...duct/contact/cid-171")* was created by *[lacasetta](/forum/user/5505-lacasetta "View lacasetta's Profile")* -- HikaShop version -- : 2.2.3 Hi, today i noticed an issue. On every product i have the "Contact us for more information". I you click on it , fill the form and click on "OK" you have a White page... stop The mails are sent fine. Just a link to have a test: [ www.lacasettabio.it/en/negozio-online/sa...duct/contact/cid-171](http://www.lacasettabio.it/en/negozio-online/salse-e-conserve-piccanti/product/contact/cid-171) --- my site with Hikashop [ www.lacasettabio.it](http://www.lacasettabio.it) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2NTQzMy13aGl0ZS1wYWdlLWFmdGVyLWNvbnRhY3QtdXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 12 years 8 months ago [\#141817](#141817) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[white page after contact us](/forum/25-install-update/865433-white-page-after-contact-us#141817 "-- HikaShop version -- : 2.2.3 Hi, today i noticed an issue. On every product i have the "Contact us for more information". I you click on it , fill the form and click on "OK" you have a White page... stop The mails are sent fine. Just a link to have a test: www.lacasettabio.it/en/negozio-online/sa...duct/contact/cid-171")* Hi, The problem is probably coming from your SEF module, can you put it off and try it again ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2NTQzMy13aGl0ZS1wYWdlLWFmdGVyLWNvbnRhY3QtdXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[lacasetta](/forum/user/5505-lacasetta "View lacasetta's Profile")** - [![lacasetta's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar5505.jpg)](/forum/user/5505-lacasetta "View lacasetta's Profile") Topic Author - [ Offline](/forum/user/5505-lacasetta) Less More - Posts: 719 - Thank you received: 3 - - - - [](http://www.lacasettabio.it) - 12 years 8 months ago [\#141851](#141851) by [lacasetta](/forum/user/5505-lacasetta "View lacasetta's Profile") Replied by *[lacasetta](/forum/user/5505-lacasetta "View lacasetta's Profile")* on topic *[white page after contact us](/forum/25-install-update/865433-white-page-after-contact-us#141851 "-- HikaShop version -- : 2.2.3 Hi, today i noticed an issue. On every product i have the "Contact us for more information". I you click on it , fill the form and click on "OK" you have a White page... stop The mails are sent fine. Just a link to have a test: www.lacasettabio.it/en/negozio-online/sa...duct/contact/cid-171")* Hi Mohamed, i tried but it does not work. Any other tips ? --- my site with Hikashop [ www.lacasettabio.it](http://www.lacasettabio.it) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2NTQzMy13aGl0ZS1wYWdlLWFmdGVyLWNvbnRhY3QtdXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 12 years 8 months ago [\#141860](#141860) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[white page after contact us](/forum/25-install-update/865433-white-page-after-contact-us#141860 "-- HikaShop version -- : 2.2.3 Hi, today i noticed an issue. On every product i have the "Contact us for more information". I you click on it , fill the form and click on "OK" you have a White page... stop The mails are sent fine. Just a link to have a test: www.lacasettabio.it/en/negozio-online/sa...duct/contact/cid-171")* Hi, The problem is in your view. The input hidden "tmpl" does not have any value. We patched HikaShop 2.2.3 to not display it like that. Code: <?php if(JRequest::getVar('tmpl', '') == 'component') { ?> <input type="hidden" name="tmpl" value="component" /> <?php } ?> Please check that your view is up to date, if not, you will have to put this code. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2NTQzMy13aGl0ZS1wYWdlLWFmdGVyLWNvbnRhY3QtdXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[narciso](/forum/user/29438-narciso "View narciso's Profile")** - [![narciso's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/29438-narciso "View narciso's Profile") - [ Offline](/forum/user/29438-narciso) Less More - Posts: 2 - Thank you received: 0 - - 12 years 8 months ago [\#141883](#141883) by [narciso](/forum/user/29438-narciso "View narciso's Profile") Replied by *[narciso](/forum/user/29438-narciso "View narciso's Profile")* on topic *[white page after contact us](/forum/25-install-update/865433-white-page-after-contact-us#141883 "-- HikaShop version -- : 2.2.3 Hi, today i noticed an issue. On every product i have the "Contact us for more information". I you click on it , fill the form and click on "OK" you have a White page... stop The mails are sent fine. Just a link to have a test: www.lacasettabio.it/en/negozio-online/sa...duct/contact/cid-171")* I also have the same problem after updating to 'latest version. The code I wrote where in which file ..? <? php if (JRequest :: getVar ('tmpl','') == 'component') {?> <input type="hidden" name="tmpl" value="component" /> <? php}?> so I can check. thanks Marco Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2NTQzMy13aGl0ZS1wYWdlLWFmdGVyLWNvbnRhY3QtdXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[lacasetta](/forum/user/5505-lacasetta "View lacasetta's Profile")** - [![lacasetta's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar5505.jpg)](/forum/user/5505-lacasetta "View lacasetta's Profile") Topic Author - [ Offline](/forum/user/5505-lacasetta) Less More - Posts: 719 - Thank you received: 3 - - - - [](http://www.lacasettabio.it) - 12 years 8 months ago - 12 years 8 months ago [\#141887](#141887) by [lacasetta](/forum/user/5505-lacasetta "View lacasetta's Profile") Replied by *[lacasetta](/forum/user/5505-lacasetta "View lacasetta's Profile")* on topic *[white page after contact us](/forum/25-install-update/865433-white-page-after-contact-us#141887 "-- HikaShop version -- : 2.2.3 Hi, today i noticed an issue. On every product i have the "Contact us for more information". I you click on it , fill the form and click on "OK" you have a White page... stop The mails are sent fine. Just a link to have a test: www.lacasettabio.it/en/negozio-online/sa...duct/contact/cid-171")* Hi Jerome, could you tell me where have i to put your code please? I tried to update newly the hikashop 2.2.3 version also. But i have the same issue --- my site with Hikashop [ www.lacasettabio.it](http://www.lacasettabio.it) Last edit: 12 years 8 months ago by [lacasetta](/forum/user/5505-lacasetta "View lacasetta's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2NTQzMy13aGl0ZS1wYWdlLWFmdGVyLWNvbnRhY3QtdXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 12 years 8 months ago [\#141895](#141895) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[white page after contact us](/forum/25-install-update/865433-white-page-after-contact-us#141895 "-- HikaShop version -- : 2.2.3 Hi, today i noticed an issue. On every product i have the "Contact us for more information". I you click on it , fill the form and click on "OK" you have a White page... stop The mails are sent fine. Just a link to have a test: www.lacasettabio.it/en/negozio-online/sa...duct/contact/cid-171")* Hi, It is the view "product | contact". You can override the view or modify the file "components/com_hikashop/views/product/tmpl/contact.php". Please check if you don't have a view override before editing the core file. Otherwise it won't have any effect. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2NTQzMy13aGl0ZS1wYWdlLWFmdGVyLWNvbnRhY3QtdXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[lacasetta](/forum/user/5505-lacasetta "View lacasetta's Profile")** - [![lacasetta's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar5505.jpg)](/forum/user/5505-lacasetta "View lacasetta's Profile") Topic Author - [ Offline](/forum/user/5505-lacasetta) Less More - Posts: 719 - Thank you received: 3 - - - - [](http://www.lacasettabio.it) - 12 years 8 months ago - 12 years 8 months ago [\#141908](#141908) by [lacasetta](/forum/user/5505-lacasetta "View lacasetta's Profile") Replied by *[lacasetta](/forum/user/5505-lacasetta "View lacasetta's Profile")* on topic *[white page after contact us](/forum/25-install-update/865433-white-page-after-contact-us#141908 "-- HikaShop version -- : 2.2.3 Hi, today i noticed an issue. On every product i have the "Contact us for more information". I you click on it , fill the form and click on "OK" you have a White page... stop The mails are sent fine. Just a link to have a test: www.lacasettabio.it/en/negozio-online/sa...duct/contact/cid-171")* Hi, I imagine that was that. In fact, I had tried it Yesterday, but it does not work. So i've tried to change the final part of the code from that: Code: <input type="hidden" name="task" value="" /> <input type="hidden" name="ctrl" value="product" /> <input type="hidden" name="redirect_url" value="<?php $redirect_url = JRequest::getString('redirect_url', ''); echo $this->escape($redirect_url); ?>" /> <input type="hidden" name="tmpl" value="<?php echo JRequest::getVar('tmpl'); ?>" /> <?php echo JHTML::_( 'form.token' ); ?> </form> </div> to that Code: <input type="hidden" name="task" value="" /> <input type="hidden" name="ctrl" value="product" /> <?php echo JHTML::_( 'form.token' ); ?> </form> </div> And now it works. What do you think about that solution? Is it correct? --- my site with Hikashop [ www.lacasettabio.it](http://www.lacasettabio.it) Last edit: 12 years 8 months ago by [lacasetta](/forum/user/5505-lacasetta "View lacasetta's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2NTQzMy13aGl0ZS1wYWdlLWFmdGVyLWNvbnRhY3QtdXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 12 years 8 months ago [\#141927](#141927) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[white page after contact us](/forum/25-install-update/865433-white-page-after-contact-us#141927 "-- HikaShop version -- : 2.2.3 Hi, today i noticed an issue. On every product i have the "Contact us for more information". I you click on it , fill the form and click on "OK" you have a White page... stop The mails are sent fine. Just a link to have a test: www.lacasettabio.it/en/negozio-online/sa...duct/contact/cid-171")* Hi, You have to replace: Code: <input type="hidden" name="tmpl" value="<?php echo JRequest::getVar('tmpl'); ?>" /> Into: Code: <?php if(JRequest::getVar('tmpl', '') == 'component') { ?> <input type="hidden" name="tmpl" value="component" /> <?php } ?> And for the redirect_url line, you can keep it. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2NTQzMy13aGl0ZS1wYWdlLWFmdGVyLWNvbnRhY3QtdXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[lacasetta](/forum/user/5505-lacasetta "View lacasetta's Profile")** - [![lacasetta's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar5505.jpg)](/forum/user/5505-lacasetta "View lacasetta's Profile") Topic Author - [ Offline](/forum/user/5505-lacasetta) Less More - Posts: 719 - Thank you received: 3 - - - - [](http://www.lacasettabio.it) - 12 years 8 months ago [\#141947](#141947) by [lacasetta](/forum/user/5505-lacasetta "View lacasetta's Profile") Replied by *[lacasetta](/forum/user/5505-lacasetta "View lacasetta's Profile")* on topic *[white page after contact us](/forum/25-install-update/865433-white-page-after-contact-us#141947 "-- HikaShop version -- : 2.2.3 Hi, today i noticed an issue. On every product i have the "Contact us for more information". I you click on it , fill the form and click on "OK" you have a White page... stop The mails are sent fine. Just a link to have a test: www.lacasettabio.it/en/negozio-online/sa...duct/contact/cid-171")* Hi, yes, now it works fine. Thanl you, Jerome. So for the other user (Narciso) the final code is: Code: <input type="hidden" name="task" value="" /> <input type="hidden" name="ctrl" value="product" /> <input type="hidden" name="redirect_url" value="<?php $redirect_url = JRequest::getString('redirect_url', ''); echo $this->escape($redirect_url); ?>" /> <?php if(JRequest::getVar('tmpl', '') == 'component') { ?> <input type="hidden" name="tmpl" value="component" /> <?php } ?> <?php echo JHTML::_( 'form.token' ); ?> </form> </div> It's just for my curiosity, but what is that line? because even without it, the site is the same. --- my site with Hikashop [ www.lacasettabio.it](http://www.lacasettabio.it) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2NTQzMy13aGl0ZS1wYWdlLWFmdGVyLWNvbnRhY3QtdXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 12 years 8 months ago [\#141954](#141954) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[white page after contact us](/forum/25-install-update/865433-white-page-after-contact-us#141954 "-- HikaShop version -- : 2.2.3 Hi, today i noticed an issue. On every product i have the "Contact us for more information". I you click on it , fill the form and click on "OK" you have a White page... stop The mails are sent fine. Just a link to have a test: www.lacasettabio.it/en/negozio-online/sa...duct/contact/cid-171")* Hi, The line allow the contact form to be in a popup. I prepared the feature some time ago and I should put the final step of the feature in the next release. So, you would have an option to say that the contact button in the product page will change the page or open a popup. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2NTQzMy13aGl0ZS1wYWdlLWFmdGVyLWNvbnRhY3QtdXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[lacasetta](/forum/user/5505-lacasetta "View lacasetta's Profile")** - [![lacasetta's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar5505.jpg)](/forum/user/5505-lacasetta "View lacasetta's Profile") Topic Author - [ Offline](/forum/user/5505-lacasetta) Less More - Posts: 719 - Thank you received: 3 - - - - [](http://www.lacasettabio.it) - 12 years 8 months ago - 12 years 8 months ago [\#141957](#141957) by [lacasetta](/forum/user/5505-lacasetta "View lacasetta's Profile") Replied by *[lacasetta](/forum/user/5505-lacasetta "View lacasetta's Profile")* on topic *[white page after contact us](/forum/25-install-update/865433-white-page-after-contact-us#141957 "-- HikaShop version -- : 2.2.3 Hi, today i noticed an issue. On every product i have the "Contact us for more information". I you click on it , fill the form and click on "OK" you have a White page... stop The mails are sent fine. Just a link to have a test: www.lacasettabio.it/en/negozio-online/sa...duct/contact/cid-171")* Great !!! I'd like to suggest a user check to have a copy of his mail also. My best regards --- my site with Hikashop [ www.lacasettabio.it](http://www.lacasettabio.it) Last edit: 12 years 8 months ago by [lacasetta](/forum/user/5505-lacasetta "View lacasetta's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2NTQzMy13aGl0ZS1wYWdlLWFmdGVyLWNvbnRhY3QtdXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Cyngen](/forum/user/8590-cyngen "View Cyngen's Profile")** - [![Cyngen's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/8590-cyngen "View Cyngen's Profile") - [ Offline](/forum/user/8590-cyngen) Less More - Posts: 49 - Thank you received: 2 - - - 12 years 8 months ago [\#142391](#142391) by [Cyngen](/forum/user/8590-cyngen "View Cyngen's Profile") Replied by *[Cyngen](/forum/user/8590-cyngen "View Cyngen's Profile")* on topic *[white page after contact us](/forum/25-install-update/865433-white-page-after-contact-us#142391 "-- HikaShop version -- : 2.2.3 Hi, today i noticed an issue. On every product i have the "Contact us for more information". I you click on it , fill the form and click on "OK" you have a White page... stop The mails are sent fine. Just a link to have a test: www.lacasettabio.it/en/negozio-online/sa...duct/contact/cid-171")* Just a quick recap, since I saw code flying all over, I'm having the same issue in 2.2.3 and would like to implement this fix until it's patched in a release. Into which module/area do i place the code and also, what is the final code to be added/changed? A before and after is always super helpful. Thanks for some great support. Kurt Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2NTQzMy13aGl0ZS1wYWdlLWFmdGVyLWNvbnRhY3QtdXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 12 years 8 months ago [\#142395](#142395) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[white page after contact us](/forum/25-install-update/865433-white-page-after-contact-us#142395 "-- HikaShop version -- : 2.2.3 Hi, today i noticed an issue. On every product i have the "Contact us for more information". I you click on it , fill the form and click on "OK" you have a White page... stop The mails are sent fine. Just a link to have a test: www.lacasettabio.it/en/negozio-online/sa...duct/contact/cid-171")* > Jerome wrote: Hi, > > It is the view "product \| contact". > You can override the view or modify the file "components/com\_hikashop/views/product/tmpl/contact.php". > Please check if you don't have a view override before editing the core file. Otherwise it won't have any effect. > > Regards, All is said ![:)](/media/kunena/emoticons/8.png ":)") --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. The following user(s) said Thank You: [Cyngen](/forum/user/8590-cyngen "View Cyngen's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2NTQzMy13aGl0ZS1wYWdlLWFmdGVyLWNvbnRhY3QtdXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Cyngen](/forum/user/8590-cyngen "View Cyngen's Profile")** - [![Cyngen's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/8590-cyngen "View Cyngen's Profile") - [ Offline](/forum/user/8590-cyngen) Less More - Posts: 49 - Thank you received: 2 - - - 12 years 8 months ago [\#142402](#142402) by [Cyngen](/forum/user/8590-cyngen "View Cyngen's Profile") Replied by *[Cyngen](/forum/user/8590-cyngen "View Cyngen's Profile")* on topic *[white page after contact us](/forum/25-install-update/865433-white-page-after-contact-us#142402 "-- HikaShop version -- : 2.2.3 Hi, today i noticed an issue. On every product i have the "Contact us for more information". I you click on it , fill the form and click on "OK" you have a White page... stop The mails are sent fine. Just a link to have a test: www.lacasettabio.it/en/negozio-online/sa...duct/contact/cid-171")* That worked great. Will I need to redo that when i Upgrade since I changed the contact.php file? Or will this fix now be incorporated in? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2NTQzMy13aGl0ZS1wYWdlLWFmdGVyLWNvbnRhY3QtdXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 12 years 8 months ago [\#142405](#142405) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[white page after contact us](/forum/25-install-update/865433-white-page-after-contact-us#142405 "-- HikaShop version -- : 2.2.3 Hi, today i noticed an issue. On every product i have the "Contact us for more information". I you click on it , fill the form and click on "OK" you have a White page... stop The mails are sent fine. Just a link to have a test: www.lacasettabio.it/en/negozio-online/sa...duct/contact/cid-171")* Hi, > Jerome wrote: We patched HikaShop 2.2.3 to not display it like that. Like I said, we patched our HikaShop 2.2.3 so it means that it will be include in the next packages. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2NTQzMy13aGl0ZS1wYWdlLWFmdGVyLWNvbnRhY3QtdXM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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