[Skip to main content](#vessel-content) # When go to checkout just get a blank screen ## - **[Abell](/forum/user/30955-abell "View Abell's Profile")** - [![Abell's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/30955-abell "View Abell's Profile") Topic Author - [ Offline](/forum/user/30955-abell) Less More - Posts: 3 - Thank you received: 0 - - 12 years 8 months ago - 12 years 8 months ago [\#141949](#141949) by [Abell](/forum/user/30955-abell "View Abell's Profile") *[When go to checkout just get a blank screen](/forum/25-install-update/865483-when-go-to-checkout-just-get-a-blank-screen#141949 "-- url of the page with the problem -- : bbwlingerie.com.au -- HikaShop version -- : 2.2.3 -- PHP version -- : x.x.x -- joomla version -- 2.5.8 I have been through all the config but when ever i go to checkout on the main site i just get a blank screen. The address bar shows bbwlingerie.com.au/index.php/checkout anyone give me some help")* was created by *[Abell](/forum/user/30955-abell "View Abell's Profile")* -- url of the page with the problem -- : [ bbwlingerie.com.au](http://bbwlingerie.com.au) -- HikaShop version -- : 2.2.3 -- PHP version -- : x.x.x -- joomla version -- 2.5.8 I have been through all the config but when ever i go to checkout on the main site i just get a blank screen. The address bar shows [ bbwlingerie.com.au/index.php/checkout](http://bbwlingerie.com.au/index.php/checkout) anyone give me some help Last edit: 12 years 8 months ago by [Abell](/forum/user/30955-abell "View Abell's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2NTQ4My13aGVuLWdvLXRvLWNoZWNrb3V0LWp1c3QtZ2V0LWEtYmxhbmstc2NyZWVuP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 12 years 8 months ago [\#141955](#141955) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[When go to checkout just get a blank screen](/forum/25-install-update/865483-when-go-to-checkout-just-get-a-blank-screen#141955 "-- url of the page with the problem -- : bbwlingerie.com.au -- HikaShop version -- : 2.2.3 -- PHP version -- : x.x.x -- joomla version -- 2.5.8 I have been through all the config but when ever i go to checkout on the main site i just get a blank screen. The address bar shows bbwlingerie.com.au/index.php/checkout anyone give me some help")* Hi, We can't access to your website which is protected by user/password. If you have a complete blank page, please activate the debug mode or change the "error reporting level" to "maximum" in your joomla global configuration. You will find some explanations in our F.A.Q. too : [ www.hikashop.com/support/faq.html](http://www.hikashop.com/support/faq.html) ( Blank page ) It is also possible that your checkout workflow is uncompleted. At this moment I will recommend you to post a screenshot of your checkout workflow configuration. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2NTQ4My13aGVuLWdvLXRvLWNoZWNrb3V0LWp1c3QtZ2V0LWEtYmxhbmstc2NyZWVuP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Abell](/forum/user/30955-abell "View Abell's Profile")** - [![Abell's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/30955-abell "View Abell's Profile") Topic Author - [ Offline](/forum/user/30955-abell) Less More - Posts: 3 - Thank you received: 0 - - 12 years 8 months ago [\#142049](#142049) by [Abell](/forum/user/30955-abell "View Abell's Profile") Replied by *[Abell](/forum/user/30955-abell "View Abell's Profile")* on topic *[When go to checkout just get a blank screen](/forum/25-install-update/865483-when-go-to-checkout-just-get-a-blank-screen#142049 "-- url of the page with the problem -- : bbwlingerie.com.au -- HikaShop version -- : 2.2.3 -- PHP version -- : x.x.x -- joomla version -- 2.5.8 I have been through all the config but when ever i go to checkout on the main site i just get a blank screen. The address bar shows bbwlingerie.com.au/index.php/checkout anyone give me some help")* sorry about that was having a late one trying to get it going. Thanks for the help and here is the error i get Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 122880 bytes) in /home/bbwling2/public_html/administrator/components/com_hikashop/helpers/cart.php on line 141 any help as i am fairly new to this. FYI sites open now Cheers Jamie Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2NTQ4My13aGVuLWdvLXRvLWNoZWNrb3V0LWp1c3QtZ2V0LWEtYmxhbmstc2NyZWVuP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86293 - Thank you received: 14271 - - 12 years 8 months ago [\#142050](#142050) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[When go to checkout just get a blank screen](/forum/25-install-update/865483-when-go-to-checkout-just-get-a-blank-screen#142050 "-- url of the page with the problem -- : bbwlingerie.com.au -- HikaShop version -- : 2.2.3 -- PHP version -- : x.x.x -- joomla version -- 2.5.8 I have been through all the config but when ever i go to checkout on the main site i just get a blank screen. The address bar shows bbwlingerie.com.au/index.php/checkout anyone give me some help")* That's a memory limitation of your hosting company. You need to ask them to increase it and the error will disappear. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2NTQ4My13aGVuLWdvLXRvLWNoZWNrb3V0LWp1c3QtZ2V0LWEtYmxhbmstc2NyZWVuP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Abell](/forum/user/30955-abell "View Abell's Profile")** - [![Abell's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/30955-abell "View Abell's Profile") Topic Author - [ Offline](/forum/user/30955-abell) Less More - Posts: 3 - Thank you received: 0 - - 12 years 8 months ago [\#142574](#142574) by [Abell](/forum/user/30955-abell "View Abell's Profile") Replied by *[Abell](/forum/user/30955-abell "View Abell's Profile")* on topic *[When go to checkout just get a blank screen](/forum/25-install-update/865483-when-go-to-checkout-just-get-a-blank-screen#142574 "-- url of the page with the problem -- : bbwlingerie.com.au -- HikaShop version -- : 2.2.3 -- PHP version -- : x.x.x -- joomla version -- 2.5.8 I have been through all the config but when ever i go to checkout on the main site i just get a blank screen. The address bar shows bbwlingerie.com.au/index.php/checkout anyone give me some help")* Thanks you Spoke to my hosting company and got memory fixed site all good now Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2NTQ4My13aGVuLWdvLXRvLWNoZWNrb3V0LWp1c3QtZ2V0LWEtYmxhbmstc2NyZWVuP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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