[Skip to main content](#vessel-content) # Category / Products gives a 404 in backend ## - **[semias](/forum/user/31027-semias "View semias's Profile")** - [![semias's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/31027-semias "View semias's Profile") Topic Author - [ Offline](/forum/user/31027-semias) Less More - Posts: 3 - Thank you received: 0 - - 12 years 8 months ago [\#142597](#142597) by [semias](/forum/user/31027-semias "View semias's Profile") *[Category / Products gives a 404 in backend](/forum/25-install-update/865613-category-products-gives-a-404-in-backend#142597 "-- HikaShop version -- : Starter 2.2.3 -- Joomla version -- : 3.2.1 Stable -- PHP version -- : 5.5.3-1ubuntu2.1 -- Browser(s) name and version -- : Chrome (last version) Hi all, I am using hikashop for 1 year, recently I have done an upgrade of my apache from 2.1 to 2.4.6. I do not know if it is linked. Joomla is perfectly working, hikashop home control panel is working. But if I go to product / category / Users I got a 404 (Everything in System / Discount / characteristic / are working) In my apache error log I can find this [Thu Feb 06 02:17:43.250249 2014] [core:notice] [pid 28295] AH00051: child pid 28764 exit signal Segmentation fault (11), possible coredump in /etc/apache2 I got the same issue with SEF Enabled or Disabled.. Do you have an idea of what it could be? In advance thanks to all!")* was created by *[semias](/forum/user/31027-semias "View semias's Profile")* -- HikaShop version -- : Starter 2.2.3 -- Joomla version -- : 3.2.1 Stable -- PHP version -- : 5.5.3-1ubuntu2.1 -- Browser(s) name and version -- : Chrome (last version) Hi all, I am using hikashop for 1 year, recently I have done an upgrade of my apache from 2.1 to 2.4.6. I do not know if it is linked. Joomla is perfectly working, hikashop home control panel is working. But if I go to product / category / Users I got a 404 (Everything in System / Discount / characteristic / are working) In my apache error log I can find this [Thu Feb 06 02:17:43.250249 2014] [core:notice] [pid 28295] AH00051: child pid 28764 exit signal Segmentation fault (11), possible coredump in /etc/apache2 I got the same issue with SEF Enabled or Disabled.. Do you have an idea of what it could be? In advance thanks to all! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2NTYxMy1jYXRlZ29yeS1wcm9kdWN0cy1naXZlcy1hLTQwNC1pbi1iYWNrZW5kP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 12 years 8 months ago [\#142639](#142639) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Category / Products gives a 404 in backend](/forum/25-install-update/865613-category-products-gives-a-404-in-backend#142639 "-- HikaShop version -- : Starter 2.2.3 -- Joomla version -- : 3.2.1 Stable -- PHP version -- : 5.5.3-1ubuntu2.1 -- Browser(s) name and version -- : Chrome (last version) Hi all, I am using hikashop for 1 year, recently I have done an upgrade of my apache from 2.1 to 2.4.6. I do not know if it is linked. Joomla is perfectly working, hikashop home control panel is working. But if I go to product / category / Users I got a 404 (Everything in System / Discount / characteristic / are working) In my apache error log I can find this [Thu Feb 06 02:17:43.250249 2014] [core:notice] [pid 28295] AH00051: child pid 28764 exit signal Segmentation fault (11), possible coredump in /etc/apache2 I got the same issue with SEF Enabled or Disabled.. Do you have an idea of what it could be? In advance thanks to all!")* Hi, Can you give us a link to your website so that we can directly check it ? we'll probably be able to find more information about your issue like this. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2NTYxMy1jYXRlZ29yeS1wcm9kdWN0cy1naXZlcy1hLTQwNC1pbi1iYWNrZW5kP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[semias](/forum/user/31027-semias "View semias's Profile")** - [![semias's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/31027-semias "View semias's Profile") Topic Author - [ Offline](/forum/user/31027-semias) Less More - Posts: 3 - Thank you received: 0 - - 12 years 8 months ago [\#142716](#142716) by [semias](/forum/user/31027-semias "View semias's Profile") Replied by *[semias](/forum/user/31027-semias "View semias's Profile")* on topic *[Category / Products gives a 404 in backend](/forum/25-install-update/865613-category-products-gives-a-404-in-backend#142716 "-- HikaShop version -- : Starter 2.2.3 -- Joomla version -- : 3.2.1 Stable -- PHP version -- : 5.5.3-1ubuntu2.1 -- Browser(s) name and version -- : Chrome (last version) Hi all, I am using hikashop for 1 year, recently I have done an upgrade of my apache from 2.1 to 2.4.6. I do not know if it is linked. Joomla is perfectly working, hikashop home control panel is working. But if I go to product / category / Users I got a 404 (Everything in System / Discount / characteristic / are working) In my apache error log I can find this [Thu Feb 06 02:17:43.250249 2014] [core:notice] [pid 28295] AH00051: child pid 28764 exit signal Segmentation fault (11), possible coredump in /etc/apache2 I got the same issue with SEF Enabled or Disabled.. Do you have an idea of what it could be? In advance thanks to all!")* hello ! Thanks for your answer , here you are ! [ auron.biz.tm/MikieAndCo/galerie.html](http://auron.biz.tm/MikieAndCo/galerie.html) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2NTYxMy1jYXRlZ29yeS1wcm9kdWN0cy1naXZlcy1hLTQwNC1pbi1iYWNrZW5kP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 12 years 8 months ago [\#142730](#142730) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Category / Products gives a 404 in backend](/forum/25-install-update/865613-category-products-gives-a-404-in-backend#142730 "-- HikaShop version -- : Starter 2.2.3 -- Joomla version -- : 3.2.1 Stable -- PHP version -- : 5.5.3-1ubuntu2.1 -- Browser(s) name and version -- : Chrome (last version) Hi all, I am using hikashop for 1 year, recently I have done an upgrade of my apache from 2.1 to 2.4.6. I do not know if it is linked. Joomla is perfectly working, hikashop home control panel is working. But if I go to product / category / Users I got a 404 (Everything in System / Discount / characteristic / are working) In my apache error log I can find this [Thu Feb 06 02:17:43.250249 2014] [core:notice] [pid 28295] AH00051: child pid 28764 exit signal Segmentation fault (11), possible coredump in /etc/apache2 I got the same issue with SEF Enabled or Disabled.. Do you have an idea of what it could be? In advance thanks to all!")* Ok, can you give me the exact link to your shop section ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2NTYxMy1jYXRlZ29yeS1wcm9kdWN0cy1naXZlcy1hLTQwNC1pbi1iYWNrZW5kP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[semias](/forum/user/31027-semias "View semias's Profile")** - [![semias's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/31027-semias "View semias's Profile") Topic Author - [ Offline](/forum/user/31027-semias) Less More - Posts: 3 - Thank you received: 0 - - 12 years 8 months ago - 12 years 8 months ago [\#142773](#142773) by [semias](/forum/user/31027-semias "View semias's Profile") Replied by *[semias](/forum/user/31027-semias "View semias's Profile")* on topic *[Category / Products gives a 404 in backend](/forum/25-install-update/865613-category-products-gives-a-404-in-backend#142773 "-- HikaShop version -- : Starter 2.2.3 -- Joomla version -- : 3.2.1 Stable -- PHP version -- : 5.5.3-1ubuntu2.1 -- Browser(s) name and version -- : Chrome (last version) Hi all, I am using hikashop for 1 year, recently I have done an upgrade of my apache from 2.1 to 2.4.6. I do not know if it is linked. Joomla is perfectly working, hikashop home control panel is working. But if I go to product / category / Users I got a 404 (Everything in System / Discount / characteristic / are working) In my apache error log I can find this [Thu Feb 06 02:17:43.250249 2014] [core:notice] [pid 28295] AH00051: child pid 28764 exit signal Segmentation fault (11), possible coredump in /etc/apache2 I got the same issue with SEF Enabled or Disabled.. Do you have an idea of what it could be? In advance thanks to all!")* Hi, sorry it was a really big day ^^ just for information: one not working link for backend: [ auron.biz.tm/MikieAndCo/administrator/in...ry&filter\_id=product](http://auron.biz.tm/MikieAndCo/administrator/index.php?option=com_hikashop&ctrl=category&filter_id=product) one working link from the backend: [ auron.biz.tm/MikieAndCo/administrator/in...kashop&ctrl=discount](http://auron.biz.tm/MikieAndCo/administrator/index.php?option=com_hikashop&ctrl=discount) (I could give you a login/passwd for a tempUser by mp if you want ![:)](/media/kunena/emoticons/8.png ":)") ) one link with a product list on the frontend: (with debug) [ auron.biz.tm/MikieAndCo/Products/boutique-hikashop.html](http://auron.biz.tm/MikieAndCo/Products/boutique-hikashop.html) ( index.php?option=com_hikashop&view=product&layout=listing ) default category is "Product" but the popup with the category selection is freezing I got this: Code: stack # Function Location 1 JApplicationCms->execute() /var/www/MikieAndCo/index.php:40 2 JApplicationSite->doExecute() /var/www/MikieAndCo/libraries/cms/application/cms.php:255 3 JApplicationSite->dispatch() /var/www/MikieAndCo/libraries/cms/application/site.php:208 4 JComponentHelper::renderComponent() /var/www/MikieAndCo/libraries/cms/application/site.php:178 5 JComponentHelper::executeComponent() /var/www/MikieAndCo/libraries/cms/component/helper.php:331 6 require_once() /var/www/MikieAndCo/libraries/cms/component/helper.php:351 7 JControllerLegacy->execute() /var/www/MikieAndCo/components/com_content/content.php:17 8 ContentController->display() /var/www/MikieAndCo/libraries/legacy/controller/legacy.php:722 9 JControllerLegacy->display() /var/www/MikieAndCo/components/com_content/controller.php:79 10 ContentViewCategory->display() /var/www/MikieAndCo/libraries/legacy/controller/legacy.php:685 11 JViewCategory->commonCategoryDisplay() /var/www/MikieAndCo/components/com_content/views/category/view.html.php:72 12 JError::raiseError() /var/www/MikieAndCo/libraries/legacy/view/category.php:129 13 JError::raise() /var/www/MikieAndCo/libraries/legacy/error/error.php:253 I seems to be a corruption... (I can"t access to category administration in the backend ) Do you know what to do to clean everything and to reinstall it properly? I have tryed to remove all module in joomla, to delete database table from hikashop and to reinstall it, but I still have this issue Last edit: 12 years 8 months ago by [semias](/forum/user/31027-semias "View semias's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2NTYxMy1jYXRlZ29yeS1wcm9kdWN0cy1naXZlcy1hLTQwNC1pbi1iYWNrZW5kP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 12 years 8 months ago [\#142932](#142932) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Category / Products gives a 404 in backend](/forum/25-install-update/865613-category-products-gives-a-404-in-backend#142932 "-- HikaShop version -- : Starter 2.2.3 -- Joomla version -- : 3.2.1 Stable -- PHP version -- : 5.5.3-1ubuntu2.1 -- Browser(s) name and version -- : Chrome (last version) Hi all, I am using hikashop for 1 year, recently I have done an upgrade of my apache from 2.1 to 2.4.6. I do not know if it is linked. Joomla is perfectly working, hikashop home control panel is working. But if I go to product / category / Users I got a 404 (Everything in System / Discount / characteristic / are working) In my apache error log I can find this [Thu Feb 06 02:17:43.250249 2014] [core:notice] [pid 28295] AH00051: child pid 28764 exit signal Segmentation fault (11), possible coredump in /etc/apache2 I got the same issue with SEF Enabled or Disabled.. Do you have an idea of what it could be? In advance thanks to all!")* Hi, 1. Administrator part It looks like the problem of the "execute" and empty task introduced by Joomla 3. 2. Front-end part The call stack does not mention HikaShop but com_content. It is like you menu is not pointing to HikaShop anymore but to a Joomla article. 3. Testing I tried to open a simple page in HikaShop "index.php?option=com_hikashop&view=product&layout=listing" but the result was a "no data received". Like there was a PHP fatal error. Can you please check your PHP error log ? Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2NTYxMy1jYXRlZ29yeS1wcm9kdWN0cy1naXZlcy1hLTQwNC1pbi1iYWNrZW5kP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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