[Skip to main content](#vessel-content) # HikaShop won't re-install: Undefined offset: 1 ## - **[joompeach1](/forum/user/31044-joompeach1 "View joompeach1's Profile")** - [![joompeach1's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/31044-joompeach1 "View joompeach1's Profile") Topic Author - [ Offline](/forum/user/31044-joompeach1) Less More - Posts: 13 - Thank you received: 0 - - 12 years 8 months ago [\#142780](#142780) by [joompeach1](/forum/user/31044-joompeach1 "View joompeach1's Profile") *[HikaShop won't re-install: Undefined offset: 1](/forum/25-install-update/865639-hikashop-wont-re-install-undefined-offset-1#142780 "-- url of the page with the problem -- : http://localhost/amber%20creations/ -- HikaShop version -- : 2.2.3 -- Joomla version -- : 3.2.2 -- PHP version -- : 5.4.12 -- Browser(s) name and version -- : Google Chrome 32.0.1700.107 m -- Error-message(debug-mod must be tuned on) -- : Notice: Undefined offset: 1 in C:\wamp\www\amber creations\libraries\cms\installer\helper.php on line 64 Hello there so I'm quite new to both Joomla and the Joomla Extension scene so please bare with me. After installing Hikashop I realized I had installed with the wrong options on the wizard. A quick fix seemed to me to uninstall the extension and then re-install to prompt a new Hika shop wizard. Unfortunately now I'm getting this error upon trying to install the extension. Have I uninstalled wrong? Is there a fix? Would really appreciate help on this, I'm on a tight time string to get product's uploaded. Many Thanks Mike")* was created by *[joompeach1](/forum/user/31044-joompeach1 "View joompeach1's Profile")* -- url of the page with the problem -- : http://localhost/amber%20creations/ -- HikaShop version -- : 2.2.3 -- Joomla version -- : 3.2.2 -- PHP version -- : 5.4.12 -- Browser(s) name and version -- : Google Chrome 32.0.1700.107 m -- Error-message(debug-mod must be tuned on) -- : Notice: Undefined offset: 1 in C:\wamp\www\amber creations\libraries\cms\installer\helper.php on line 64 Hello there so I'm quite new to both Joomla and the Joomla Extension scene so please bare with me. After installing Hikashop I realized I had installed with the wrong options on the wizard. A quick fix seemed to me to uninstall the extension and then re-install to prompt a new Hika shop wizard. Unfortunately now I'm getting this error upon trying to install the extension. Have I uninstalled wrong? Is there a fix? [ ![h0de0877.png](/forum/attachment/15148) ](/forum/attachment/15148 "h0de0877.png") Would really appreciate help on this, I'm on a tight time string to get product's uploaded. Many Thanks Mike - [ ![h0de0877.png](/forum/attachment/15148) ](/forum/attachment/15148 "h0de0877.png") [ ](/forum/attachment/15148?download=1 "h0de0877.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2NTYzOS1oaWthc2hvcC13b250LXJlLWluc3RhbGwtdW5kZWZpbmVkLW9mZnNldC0xP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 12 years 8 months ago [\#142810](#142810) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[HikaShop won't re-install: Undefined offset: 1](/forum/25-install-update/865639-hikashop-wont-re-install-undefined-offset-1#142810 "-- url of the page with the problem -- : http://localhost/amber%20creations/ -- HikaShop version -- : 2.2.3 -- Joomla version -- : 3.2.2 -- PHP version -- : 5.4.12 -- Browser(s) name and version -- : Google Chrome 32.0.1700.107 m -- Error-message(debug-mod must be tuned on) -- : Notice: Undefined offset: 1 in C:\wamp\www\amber creations\libraries\cms\installer\helper.php on line 64 Hello there so I'm quite new to both Joomla and the Joomla Extension scene so please bare with me. After installing Hikashop I realized I had installed with the wrong options on the wizard. A quick fix seemed to me to uninstall the extension and then re-install to prompt a new Hika shop wizard. Unfortunately now I'm getting this error upon trying to install the extension. Have I uninstalled wrong? Is there a fix? Would really appreciate help on this, I'm on a tight time string to get product's uploaded. Many Thanks Mike")* Hi Mike, Can you try to install it via [ ftp](https://www.hikashop.com/index.php/support/documentation/59-hikashop-how-to-install.html#ftp) : > If you have difficulties to install HikaShop, you may want to try to install it via FTP. > This way, Joomla won't have to upload the HikaShop package on your website so the installation will be much faster. > Extract your HikaShop package in a folder called "hikashop" on your own computer. > Open your FTP software (FileZilla for example), connect to your website and upload the folder "hikashop" in the temporary folder of your website : /tmp/ > Go to your Joomla Installer manager on your website backend and specify the path of your folder in the input "Install from Directory" : "\\home\\...\\tmp\\hikashop". > Click on the button "Install"... the install process should be much faster and will enable you to successfully install HikaShop. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2NTYzOS1oaWthc2hvcC13b250LXJlLWluc3RhbGwtdW5kZWZpbmVkLW9mZnNldC0xP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[joompeach1](/forum/user/31044-joompeach1 "View joompeach1's Profile")** - [![joompeach1's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/31044-joompeach1 "View joompeach1's Profile") Topic Author - [ Offline](/forum/user/31044-joompeach1) Less More - Posts: 13 - Thank you received: 0 - - 12 years 8 months ago [\#142843](#142843) by [joompeach1](/forum/user/31044-joompeach1 "View joompeach1's Profile") Replied by *[joompeach1](/forum/user/31044-joompeach1 "View joompeach1's Profile")* on topic *[HikaShop won't re-install: Undefined offset: 1](/forum/25-install-update/865639-hikashop-wont-re-install-undefined-offset-1#142843 "-- url of the page with the problem -- : http://localhost/amber%20creations/ -- HikaShop version -- : 2.2.3 -- Joomla version -- : 3.2.2 -- PHP version -- : 5.4.12 -- Browser(s) name and version -- : Google Chrome 32.0.1700.107 m -- Error-message(debug-mod must be tuned on) -- : Notice: Undefined offset: 1 in C:\wamp\www\amber creations\libraries\cms\installer\helper.php on line 64 Hello there so I'm quite new to both Joomla and the Joomla Extension scene so please bare with me. After installing Hikashop I realized I had installed with the wrong options on the wizard. A quick fix seemed to me to uninstall the extension and then re-install to prompt a new Hika shop wizard. Unfortunately now I'm getting this error upon trying to install the extension. Have I uninstalled wrong? Is there a fix? Would really appreciate help on this, I'm on a tight time string to get product's uploaded. Many Thanks Mike")* Worked like a charm, thank you very much for your speedy and solid advise! Mike Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2NTYzOS1oaWthc2hvcC13b250LXJlLWluc3RhbGwtdW5kZWZpbmVkLW9mZnNldC0xP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[zjoskebest](/forum/user/34615-zjoskebest "View zjoskebest's Profile")** - [![zjoskebest's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/34615-zjoskebest "View zjoskebest's Profile") - [ Offline](/forum/user/34615-zjoskebest) Less More - Posts: 4 - Thank you received: 0 - - 11 years 6 months ago [\#199001](#199001) by [zjoskebest](/forum/user/34615-zjoskebest "View zjoskebest's Profile") Replied by *[zjoskebest](/forum/user/34615-zjoskebest "View zjoskebest's Profile")* on topic *[HikaShop won't re-install: Undefined offset: 1](/forum/25-install-update/865639-hikashop-wont-re-install-undefined-offset-1#199001 "-- url of the page with the problem -- : http://localhost/amber%20creations/ -- HikaShop version -- : 2.2.3 -- Joomla version -- : 3.2.2 -- PHP version -- : 5.4.12 -- Browser(s) name and version -- : Google Chrome 32.0.1700.107 m -- Error-message(debug-mod must be tuned on) -- : Notice: Undefined offset: 1 in C:\wamp\www\amber creations\libraries\cms\installer\helper.php on line 64 Hello there so I'm quite new to both Joomla and the Joomla Extension scene so please bare with me. After installing Hikashop I realized I had installed with the wrong options on the wizard. A quick fix seemed to me to uninstall the extension and then re-install to prompt a new Hika shop wizard. Unfortunately now I'm getting this error upon trying to install the extension. Have I uninstalled wrong? Is there a fix? Would really appreciate help on this, I'm on a tight time string to get product's uploaded. Many Thanks Mike")* Hello dear friend, I have a problem . After installation of Hika I can't find the option : Wizard. How can I get back this feature? Thanks Jos Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2NTYzOS1oaWthc2hvcC13b250LXJlLWluc3RhbGwtdW5kZWZpbmVkLW9mZnNldC0xP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 11 years 6 months ago [\#199004](#199004) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[HikaShop won't re-install: Undefined offset: 1](/forum/25-install-update/865639-hikashop-wont-re-install-undefined-offset-1#199004 "-- url of the page with the problem -- : http://localhost/amber%20creations/ -- HikaShop version -- : 2.2.3 -- Joomla version -- : 3.2.2 -- PHP version -- : 5.4.12 -- Browser(s) name and version -- : Google Chrome 32.0.1700.107 m -- Error-message(debug-mod must be tuned on) -- : Notice: Undefined offset: 1 in C:\wamp\www\amber creations\libraries\cms\installer\helper.php on line 64 Hello there so I'm quite new to both Joomla and the Joomla Extension scene so please bare with me. After installing Hikashop I realized I had installed with the wrong options on the wizard. A quick fix seemed to me to uninstall the extension and then re-install to prompt a new Hika shop wizard. Unfortunately now I'm getting this error upon trying to install the extension. Have I uninstalled wrong? Is there a fix? Would really appreciate help on this, I'm on a tight time string to get product's uploaded. Many Thanks Mike")* Hello, You should see that page just after you installer the Hikashop component, but not that you can force the displaying of that page by using the link YOURWEBSITE/administrator/index.php?option=com_hikashop&ctrl=update&task=wizard The following user(s) said Thank You: [zjoskebest](/forum/user/34615-zjoskebest "View zjoskebest's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2NTYzOS1oaWthc2hvcC13b250LXJlLWluc3RhbGwtdW5kZWZpbmVkLW9mZnNldC0xP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop- Install & Update- Product & Category Display- Content Creation- Sales and Orders- - Orders management- - Reports & Statistics- Customers- Checkout- Payment Methods- Shipping Methods- Import & Export (CSV, XLS…)- Specific Features- - Affilation- - Taxes- - Wishlist- - Vote- - Carousel & Slider- - Mass Actions- - Filters & Search- - Discount & Coupon- - Feature Request- Integrations- Showcase- General Talk about HikaShop- Development- - HikaShop 3.0 Beta- Translation- Commercial Jobs HikaShop Components- HikaMarket- - Market: Feature requests- - Market: How to?- - Market: Bug Report- HikaSerial- - General talk about HikaSerial- - Serial: Bug Report- - Serial: How to?- - Support en Français de HikaSerial (French Support)- - HikaSubscription- HikaAuction- - Auction: Feature requests- - Auction: How to?- - Auction: Bug report Hikashop around the world- Support en Français (French Support)- Russian- - FAQ. Курс выживания с Hikashop. Частые вопросы и о- - Расширения Hikashop- - Наши сайты на Hikashop- 日本語版サポート(Japanese Support)- Thai- German Archives- Bug Report- How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.239 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)