[Skip to main content](#vessel-content) # Fatal Error updating to version 2.3.0 ## - **[Miss Swan](/forum/user/17943-miss-swan "View Miss Swan's Profile")** - [![Miss Swan's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar17943.jpg)](/forum/user/17943-miss-swan "View Miss Swan's Profile") Topic Author - [ Offline](/forum/user/17943-miss-swan) Less More - Posts: 8 - Thank you received: 0 - - - 12 years 7 months ago [\#148968](#148968) by [Miss Swan](/forum/user/17943-miss-swan "View Miss Swan's Profile") *[Fatal Error updating to version 2.3.0](/forum/25-install-update/866789-fatal-error-updating-to-version-2-3-0#148968 "-- url of the page with the problem -- : localhost/MAMP -- HikaShop version -- : 2.3.0 -- Joomla version -- : 3.1.1 -- PHP version -- : ? -- Browser(s) name and version -- : Safari -- Error-message(debug-mod must be tuned on) -- : Error_message Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 6396 bytes) in /Applications/MAMP/htdocs/pv32/administrator/components/com_hikashop/helpers/image.php on line 795 Line 795 says: Hi I am working on updating all extensions and Joomla to latest versions using MAMP, I've tried updating Hikashop several times and ended up with blank page each time (deleted everything and uploaded fresh files/ DB every time), until I turned error messages "ON" then I got the above error, can you please tell me how I can fix this?")* was created by *[Miss Swan](/forum/user/17943-miss-swan "View Miss Swan's Profile")* -- url of the page with the problem -- : localhost/MAMP -- HikaShop version -- : 2.3.0 -- Joomla version -- : 3.1.1 -- PHP version -- : ? -- Browser(s) name and version -- : Safari -- Error-message(debug-mod must be tuned on) -- : Error_message Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 6396 bytes) in /Applications/MAMP/htdocs/pv32/administrator/components/com_hikashop/helpers/image.php on line 795 Line 795 says: Code: return ImageCreateFromJPEG($image); Hi I am working on updating all extensions and Joomla to latest versions using MAMP, I've tried updating Hikashop several times and ended up with blank page each time (deleted everything and uploaded fresh files/ DB every time), until I turned error messages "ON" then I got the above error, can you please tell me how I can fix this? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2Njc4OS1mYXRhbC1lcnJvci11cGRhdGluZy10by12ZXJzaW9uLTItMy0wP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 12 years 7 months ago [\#148976](#148976) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Fatal Error updating to version 2.3.0](/forum/25-install-update/866789-fatal-error-updating-to-version-2-3-0#148976 "-- url of the page with the problem -- : localhost/MAMP -- HikaShop version -- : 2.3.0 -- Joomla version -- : 3.1.1 -- PHP version -- : ? -- Browser(s) name and version -- : Safari -- Error-message(debug-mod must be tuned on) -- : Error_message Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 6396 bytes) in /Applications/MAMP/htdocs/pv32/administrator/components/com_hikashop/helpers/image.php on line 795 Line 795 says: Hi I am working on updating all extensions and Joomla to latest versions using MAMP, I've tried updating Hikashop several times and ended up with blank page each time (deleted everything and uploaded fresh files/ DB every time), until I turned error messages "ON" then I got the above error, can you please tell me how I can fix this?")* Hello, I think that you'l probably find your answer through this [ thread ](http://www.hikashop.com/forum/4-how-to/80702-shopping-cart-checkout-go-to-a-blank-page.html#100748): > It means that the memory requirements exceed the default memory limit(64Mo), I think that you can maybe solve this by adding a line like this to the server’s php.ini file: > memory\_limit = 128M > > Hope this will help you a little. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2Njc4OS1mYXRhbC1lcnJvci11cGRhdGluZy10by12ZXJzaW9uLTItMy0wP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Miss Swan](/forum/user/17943-miss-swan "View Miss Swan's Profile")** - [![Miss Swan's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar17943.jpg)](/forum/user/17943-miss-swan "View Miss Swan's Profile") Topic Author - [ Offline](/forum/user/17943-miss-swan) Less More - Posts: 8 - Thank you received: 0 - - - 12 years 7 months ago [\#149272](#149272) by [Miss Swan](/forum/user/17943-miss-swan "View Miss Swan's Profile") Replied by *[Miss Swan](/forum/user/17943-miss-swan "View Miss Swan's Profile")* on topic *[Fatal Error updating to version 2.3.0](/forum/25-install-update/866789-fatal-error-updating-to-version-2-3-0#149272 "-- url of the page with the problem -- : localhost/MAMP -- HikaShop version -- : 2.3.0 -- Joomla version -- : 3.1.1 -- PHP version -- : ? -- Browser(s) name and version -- : Safari -- Error-message(debug-mod must be tuned on) -- : Error_message Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 6396 bytes) in /Applications/MAMP/htdocs/pv32/administrator/components/com_hikashop/helpers/image.php on line 795 Line 795 says: Hi I am working on updating all extensions and Joomla to latest versions using MAMP, I've tried updating Hikashop several times and ended up with blank page each time (deleted everything and uploaded fresh files/ DB every time), until I turned error messages "ON" then I got the above error, can you please tell me how I can fix this?")* But how can this happen when I upgrade, I haven't increased anything before upgrading? It seems to be something wrong with the products, because the categories are there but the products are missing, in the backend. Of course the same is problem in the front end. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2Njc4OS1mYXRhbC1lcnJvci11cGRhdGluZy10by12ZXJzaW9uLTItMy0wP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86320 - Thank you received: 14279 - - 12 years 7 months ago [\#149323](#149323) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Fatal Error updating to version 2.3.0](/forum/25-install-update/866789-fatal-error-updating-to-version-2-3-0#149323 "-- url of the page with the problem -- : localhost/MAMP -- HikaShop version -- : 2.3.0 -- Joomla version -- : 3.1.1 -- PHP version -- : ? -- Browser(s) name and version -- : Safari -- Error-message(debug-mod must be tuned on) -- : Error_message Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 6396 bytes) in /Applications/MAMP/htdocs/pv32/administrator/components/com_hikashop/helpers/image.php on line 795 Line 795 says: Hi I am working on updating all extensions and Joomla to latest versions using MAMP, I've tried updating Hikashop several times and ended up with blank page each time (deleted everything and uploaded fresh files/ DB every time), until I turned error messages "ON" then I got the above error, can you please tell me how I can fix this?")* That's because we changed the way the thumbnails are generated and it eats a bit more memory than before. But really, the problem is that your memory limit is too low on your web server. increase it and you'll see that it will work. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2Njc4OS1mYXRhbC1lcnJvci11cGRhdGluZy10by12ZXJzaW9uLTItMy0wP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Miss Swan](/forum/user/17943-miss-swan "View Miss Swan's Profile")** - [![Miss Swan's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar17943.jpg)](/forum/user/17943-miss-swan "View Miss Swan's Profile") Topic Author - [ Offline](/forum/user/17943-miss-swan) Less More - Posts: 8 - Thank you received: 0 - - - 12 years 7 months ago [\#149385](#149385) by [Miss Swan](/forum/user/17943-miss-swan "View Miss Swan's Profile") Replied by *[Miss Swan](/forum/user/17943-miss-swan "View Miss Swan's Profile")* on topic *[Fatal Error updating to version 2.3.0](/forum/25-install-update/866789-fatal-error-updating-to-version-2-3-0#149385 "-- url of the page with the problem -- : localhost/MAMP -- HikaShop version -- : 2.3.0 -- Joomla version -- : 3.1.1 -- PHP version -- : ? -- Browser(s) name and version -- : Safari -- Error-message(debug-mod must be tuned on) -- : Error_message Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 6396 bytes) in /Applications/MAMP/htdocs/pv32/administrator/components/com_hikashop/helpers/image.php on line 795 Line 795 says: Hi I am working on updating all extensions and Joomla to latest versions using MAMP, I've tried updating Hikashop several times and ended up with blank page each time (deleted everything and uploaded fresh files/ DB every time), until I turned error messages "ON" then I got the above error, can you please tell me how I can fix this?")* Ok, thank you. I finally located the php.ini file ([ forum.joomla.org/viewtopic.php?t=350630](http://forum.joomla.org/viewtopic.php?t=350630)), but before I add anything: just how is this line supposed to look like? Should I just add memory_limit = 128M without any signs like ; / ` " ( ) before or after the sentence? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2Njc4OS1mYXRhbC1lcnJvci11cGRhdGluZy10by12ZXJzaW9uLTItMy0wP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86320 - Thank you received: 14279 - - 12 years 7 months ago [\#149387](#149387) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Fatal Error updating to version 2.3.0](/forum/25-install-update/866789-fatal-error-updating-to-version-2-3-0#149387 "-- url of the page with the problem -- : localhost/MAMP -- HikaShop version -- : 2.3.0 -- Joomla version -- : 3.1.1 -- PHP version -- : ? -- Browser(s) name and version -- : Safari -- Error-message(debug-mod must be tuned on) -- : Error_message Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 6396 bytes) in /Applications/MAMP/htdocs/pv32/administrator/components/com_hikashop/helpers/image.php on line 795 Line 795 says: Hi I am working on updating all extensions and Joomla to latest versions using MAMP, I've tried updating Hikashop several times and ended up with blank page each time (deleted everything and uploaded fresh files/ DB every time), until I turned error messages "ON" then I got the above error, can you please tell me how I can fix this?")* Normally you should already have such line in the file: memory_limit = 32M So just replace the 32 by 128 and you'll be good to go. The following user(s) said Thank You: [Miss Swan](/forum/user/17943-miss-swan "View Miss Swan's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2Njc4OS1mYXRhbC1lcnJvci11cGRhdGluZy10by12ZXJzaW9uLTItMy0wP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Miss Swan](/forum/user/17943-miss-swan "View Miss Swan's Profile")** - [![Miss Swan's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar17943.jpg)](/forum/user/17943-miss-swan "View Miss Swan's Profile") Topic Author - [ Offline](/forum/user/17943-miss-swan) Less More - Posts: 8 - Thank you received: 0 - - - 12 years 7 months ago [\#149515](#149515) by [Miss Swan](/forum/user/17943-miss-swan "View Miss Swan's Profile") Replied by *[Miss Swan](/forum/user/17943-miss-swan "View Miss Swan's Profile")* on topic *[Fatal Error updating to version 2.3.0](/forum/25-install-update/866789-fatal-error-updating-to-version-2-3-0#149515 "-- url of the page with the problem -- : localhost/MAMP -- HikaShop version -- : 2.3.0 -- Joomla version -- : 3.1.1 -- PHP version -- : ? -- Browser(s) name and version -- : Safari -- Error-message(debug-mod must be tuned on) -- : Error_message Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 6396 bytes) in /Applications/MAMP/htdocs/pv32/administrator/components/com_hikashop/helpers/image.php on line 795 Line 795 says: Hi I am working on updating all extensions and Joomla to latest versions using MAMP, I've tried updating Hikashop several times and ended up with blank page each time (deleted everything and uploaded fresh files/ DB every time), until I turned error messages "ON" then I got the above error, can you please tell me how I can fix this?")* Works like a charm, thank you very much for your time! ![:-)](/media/kunena/emoticons/3.png ":-)") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2Njc4OS1mYXRhbC1lcnJvci11cGRhdGluZy10by12ZXJzaW9uLTItMy0wP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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