[Skip to main content](#vessel-content) # Error 500 ## - **[ladytixo](/forum/user/27004-ladytixo "View ladytixo's Profile")** - [![ladytixo's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/27004-ladytixo "View ladytixo's Profile") Topic Author - [ Offline](/forum/user/27004-ladytixo) Less More - Posts: 6 - Thank you received: 0 - - 12 years 5 months ago - 12 years 5 months ago [\#154892](#154892) by [ladytixo](/forum/user/27004-ladytixo "View ladytixo's Profile") *[Error 500](/forum/25-install-update/867964-error-500#154892 "-- HikaShop version -- : 2.3.0 -- Joomla version -- : 3.3.0 Stable -- PHP version -- : 5.3.10 -- Browser(s) name and version -- : Firefox 29.0 -- Error-message(debug-mod must be tuned on) -- : Error_500 I can't install the last version of Hikashop, i have try to contact Altervista Staff but they do not respond, can you help me please?")* was created by *[ladytixo](/forum/user/27004-ladytixo "View ladytixo's Profile")* -- HikaShop version -- : 2.3.0 -- Joomla version -- : 3.3.0 Stable -- PHP version -- : 5.3.10 -- Browser(s) name and version -- : Firefox 29.0 -- Error-message(debug-mod must be tuned on) -- : Error_500 I can't install the last version of Hikashop, i have try to contact Altervista Staff but they do not respond, can you help me please? Last edit: 12 years 5 months ago by [ladytixo](/forum/user/27004-ladytixo "View ladytixo's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2Nzk2NC1lcnJvci01MDA/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Xavier](/forum/user/4105-xavier "View Xavier's Profile")** - [![Xavier's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4105.png)](/forum/user/4105-xavier "View Xavier's Profile") - [ Offline](/forum/user/4105-xavier) Less More - Posts: 13201 - Thank you received: 2322 - - - - [](http://www.kidiweb.fr) - 12 years 5 months ago [\#154894](#154894) by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") Replied by *[Xavier](/forum/user/4105-xavier "View Xavier's Profile")* on topic *[Error 500](/forum/25-install-update/867964-error-500#154894 "-- HikaShop version -- : 2.3.0 -- Joomla version -- : 3.3.0 Stable -- PHP version -- : 5.3.10 -- Browser(s) name and version -- : Firefox 29.0 -- Error-message(debug-mod must be tuned on) -- : Error_500 I can't install the last version of Hikashop, i have try to contact Altervista Staff but they do not respond, can you help me please?")* Hi, Thanks to give us more information about the problem. What is not working, do you have error messages displayed ? If it is, thanks to give us the error message(s). Else, thanks to enable the Joomla debug mode and set the error reporting level to maximum in the Joomla global configuration. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2Nzk2NC1lcnJvci01MDA/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[ladytixo](/forum/user/27004-ladytixo "View ladytixo's Profile")** - [![ladytixo's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/27004-ladytixo "View ladytixo's Profile") Topic Author - [ Offline](/forum/user/27004-ladytixo) Less More - Posts: 6 - Thank you received: 0 - - 12 years 5 months ago [\#154957](#154957) by [ladytixo](/forum/user/27004-ladytixo "View ladytixo's Profile") Replied by *[ladytixo](/forum/user/27004-ladytixo "View ladytixo's Profile")* on topic *[Error 500](/forum/25-install-update/867964-error-500#154957 "-- HikaShop version -- : 2.3.0 -- Joomla version -- : 3.3.0 Stable -- PHP version -- : 5.3.10 -- Browser(s) name and version -- : Firefox 29.0 -- Error-message(debug-mod must be tuned on) -- : Error_500 I can't install the last version of Hikashop, i have try to contact Altervista Staff but they do not respond, can you help me please?")* Dear Xavier please don't hate me, I have reinstall Joomla (but 2.5) and now all work good. I'm really sorry but J3.3.0 have many problems with a lot extensions. Thanks for your support, I had urgency to solve the problem, I hope you will understand me. Have a great day! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg2Nzk2NC1lcnJvci01MDA/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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